Improving employee engagement: The crucial role of language learning in business

Samantha Ball
A business woman and man sat at a long table discussing with eachother
Reading time: 8 minutes

The ways we approach employee engagement are rapidly evolving and changing. For HR professionals and global business leaders, understanding these trends is essential to encourage a motivated, productive, and loyal workforce. A key yet often overlooked aspect of this engagement is the role of language learning and cultural understanding. Failure to adapt to the international market doesn’t just hinder growth—it can lead to significant financial losses.

This blog post will delve into current employee engagement trends, provide suggestions for improvement, and talk about the importance of language learning and company culture in fostering a thriving global workforce through an effective employee engagement strategy.

How can language learning help employee engagement?
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Employee engagement trends: A snapshot

Declining engagement levels

that only 33% of employees in the US are actively engaged at work, while in 2023, 50% of employees were not engaged (quiet quitting). “Quietly quitting”—a term used to describe psychological disengagement from work. This issue is costly, an annual global economic impact of around $8.8 trillion.

The rise of learning and development (L&D)

Despite these alarming engagement statistics, there is a silver lining: at a company that invests in their learning and development (L&D). This indicates a pivotal opportunity for businesses to enhance engagement through targeted L&D initiatives, which can help cultivate an engaged employee.

These initiatives can include comprehensive training and development programs, language training, professional development opportunities, and continuous learning opportunities.

The impact of language barriers

Language barriers are a significant impediment to effective communication in the workplace. Miscommunication costs annually, illustrating the critical need for robust language training programs. According to our research, only one in three companies currently provides language upskilling, despite 88% of employees acknowledging its importance.

What are some employee engagement strategies used to motivate employees?

Foster a culture of recognition

Recognizing and rewarding employees for their contributions can significantly boost morale and employee motivation too. Implementing a robust employee recognition program that includes both formal awards and informal acknowledgments can help employees feel valued and appreciated.

Enhance internal communication

Effective communication is a cornerstone of any employee engagement program. Regular updates from leadership, open forums for feedback, and transparent communication channels can foster a sense of inclusion and trust within the organization.

Develop clear career pathways

Employees are more likely to stay engaged when they see a clear pathway to career advancement. Regular performance reviews, employee feedback, setting achievable goals, and providing opportunities for promotion can help keep employees motivated and focused on their long-term career aspirations.

Invest in comprehensive L&D programs

Given the strong correlation between L&D and employee retention, companies should prioritize comprehensive training programs that include effective employee engagement strategies addressing both technical skills and soft skills. Incorporating language learning into these programs can significantly enhance employee satisfaction and improve engagement, as shown by our appsuccess stories.

Providing language and cultural training can bridge gaps between diverse teams, leading to more harmonious and productive workplaces. Additionally, establishing(ERGs) can promote diversity, equity and inclusion by bringing together individuals with shared characteristics or backgrounds.

Implement flexible learning solutions to encourage employees

With busy workloads, employees often struggle to find time for learning. Mondly by app offers flexible online language learning solutions that allow employees to study at their own pace, fitting lessons around their schedules. Employers can track progress via a central dashboard, ensuring that learning objectives are met without disrupting daily operations.Flexible learning solutions like these can also boost engagement by allowing employees to learn at their own pace and on their own schedule.

Use technology for enhanced engagement

Incorporating technology like VR, AR and AI can enhance employee engagement through immersive training experiences, personalized learning, and real-time feedback.

Measure and analyze engagement metrics

To enhance your employee engagement programs effectively, it is crucial to regularly measure and analyze engagement metrics. Utilizing advanced employee engagement software can provide valuable insights into areas such as employee satisfaction, communication efficacy, and training program effectiveness. By continuously monitoring these metrics, businesses can identify trends, detect issues early, and adjust employee development strategies accordingly, ensuring that employee engagement initiatives are always aligned with the evolving needs of the workforce.

Prioritise employee wellbeing

Employee well-being should be at the heart of engagement strategies. Promoting a healthy work-life balance, providing mental health support, and creating a supportive work environment are essential components.

are likely to see higher engagement levels, as employees feel valued and cared for. Initiatives such as wellness programs, flexible working hours, and access to mental health resources and counseling services can significantly contribute to a more engaged and productive workforce.

Comprehensive wellness programs that address physical, mental, and emotional health can significantly impact employee engagement. This can include fitness challenges, counseling services, and wellness workshops.

A multi-faceted approach for engaged employees

Employee engagement is multifaceted and requires a strategic approach that encompasses learning and development, cultural understanding, language training, and leveraging technology. By investing in these areas, businesses can cultivate a motivated, skilled, and loyal workforce positioned to thrive in a globalized economy.

Emphasizing inclusivity, flexibility, technological integration, and wellbeing can drive meaningful employee engagement efforts and ultimately lead to sustained business success.

The impact of ignoring employee engagement on the international stage

Ignoring the international market and failing to address language barriers can have dire financial consequences. According to ,poor communication can cause an average loss per company of $62.4 million.

Moreover, recruiting staff with formal English qualifications only to discover they cannot effectively communicate in English once hired leads to frustration and inefficiencies. Addressing language barriers can help engage employees by improving communication and collaboration across the entire organization too.

Addressing language learning in a globalized workplace

Effective communication between teams spread across different countries and cultures is crucial to business success. When employees possess strong language skills, they’re better equipped to navigate complex, multilingual environments, leading to improved collaboration and productivity. Consequently, investing in language training programs is not just a strategic move to enhance an individual employee's skill sets but an essential step toward fostering a cohesive, well-integrated and engaged workforce.

Language learning: Boosting engagement and productivity

The benefits of language learning extend beyond mere communication. Employees who receive language training report higher levels of engagement and job satisfaction. Language learning can lead to motivated employees who are more engaged and productive in their roles. Mondly by app’s flexible language learning solutions are designed to meet the specific needs of businesses, providing enhanced business-centric content to improve workplace skills and confidence.

Building soft skills

are becoming increasingly important for employees. With AI being used more in the workplace, soft skills that AI can’t replace are being sought after more. Soft skills such as critical thinking, collaboration, and emotional intelligence are all key to building an engaged team.

Language learning can help develop these soft skills by providing opportunities for employees to work together on language exercises, practice speaking and listening, and collaborate in a new language. This not only improves their language proficiency but also boosts their soft skills, making them more valuable assets to the company.

The strategic advantage of language learning

We’ve discussed theadvantages of learning a new language for your businessbefore but to reiterate, investing in language learning is a strategic enabler for international business. It allows companies to:

  • Increase employee engagement: Providing language learning opportunities can improve employee engagement by equipping employees with the skills they need to succeed in a global market.
  • Recruit top talent: Language training broadens the talent pool, allowing businesses to attract and retain employees who might otherwise be overlooked due to language barriers.
  • Engage in the global economy: Proficiency in multiple languages enables businesses to engage more effectively with global markets, enhancing competitiveness.
  • Enhance customer service: Prioritizing language learning can significantly improve customer service and overall operational efficiency.

The path forward for employee engagement initiatives

Understanding and adapting to employee engagement trends is essential for HR professionals and global business leaders. Investing in language learning and cultural understanding not only mitigates the cost of miscommunication but also the workplace culture that drives employee engagement, satisfaction, and productivity. Engaged employees are more satisfied, productive, and motivated, contributing significantly to overall organizational success.

Elevate your workplace with app

Take the first step towards a more engaged, skilled, and motivated workforce. Explore for your workforce to help them develop their language skills further.

Contact us todayto learn howVersant by appand ourworkplace solutionscan help your organization achieve its goals. Empower your team, boost employee engagement, enhance communication, and unlock unparalleled growth potential. Don't wait—act now and lead your business to success.

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    5 ways to reinspire your students after the summer holidays

    Por Joanna Wiseman

    The new academic year is here and we're getting ready to head back to the English classroom. Yet, after a long and relaxing summer holiday, some students may feel unmotivated to return to the same class routine, especially if they have been learning English for several years. So, how can we reinspire students to keep learning and reconnect with English? By bringing in new resources, learning approaches and targets, we are sure you'll be able to rekindle their love of learning.

    So let's look at five ways to reinspire your English students in the coming academic year.

    1. Set new goals

    Students may lose interest in classes or feel discouraged when they don't have a clear target to work towards. If this is the case with your class, have them write up a list of five new goals they'd like to achieve.

    These goals must be SMART: Specific, Measurable, Achievable, Relevant and Timely. So rather than just saying "I'd like to learn more vocabulary", have students make it SMART.

    For example:

    Specific: "I'd like to learn new advanced vocabulary to use in my writing."

    Measurable: "I'll test myself to see if I can define and use 20 new words in sentences."

    Achievable: "I will dedicate 2 hours a week to studying the definitions and writing example sentences in context."

    Relevant: "This will help me get a good score in myas I struggle with formal academic language."

    Timely: "I will learn 20 new words by the end of September."

    If learners find it difficult to think of goals, ask them to write one for each language skill: listening, reading, writing and speaking. You can also refer to the GSE Teacher Toolkit, which has hundreds of learning objectives organized by age, level, skill type and more.

    The idea is to encourage them to set clear objectives, giving them an exciting new challenge to work towards for the year ahead.

    2. Encourage students to find conversation partners

    Students may lose interest in improving their English if they've only been studying in a classroom. They may see it as something boring and unrelated to their real lives.

    A great way to tackle this is by encouraging them to talk with English speakers outside of class. By doing this, they'll pick up new vocabulary and expressions, giving them more confidencein their language abilities.

    Suggest that they attend a language exchange.andaregreat platforms to find regular language exchange events in their local area. While this is suitable for intermediate learners and above, it may be a bit daunting for beginners.

    In this case, the appmay be a suitable alternative. Similar to a language exchange, learners can connect with people from around the world. They can choose people with a similar level as them and either write messages, send short audios, or do video calls, depending on their ability and confidence.

    Communicating with real people is a fun and encouraging reason for your learners to want to improve.

    3. Introduce interesting new vocabulary

    Students may become disheartened if they've been learning for years but aren't seeing much progress. A simple and effective way to help them improve their level is by encouraging them toexpand their vocabulary.

    They already have to study a lot of vocabulary from their textbooks, so why not give it a more personal twist and ask for suggestions of topics that interest them?

    Maybe they are gamers and want to learn how to communicate better with other players around the world. Select vocabulary about styles of games, turn-taking, and strategizing that they could use – they can practice in class and be thrilled to be given homework.

    Perhaps some of your students want to study or work abroad. This may be a common topic, but one thing that is not frequently discussed is how to deal with the paperwork of living in another country. For example, getting into more specific language about banking, housing rentals, or setting up wifi will help them feel more confident about their move. Though these things differ between countries, there is a lot of overlapping vocabulary and roleplaying will do wonders to reassure and excite them about their upcoming adventures.

    By allowing your students to take control of their learning, their motivation is naturally higher and you too will enjoy finding out specific language about their interests.

    4. Work on specific problem areas

    Language learners may become frustrated and lose motivation if they continue to make the same mistakes. It may cause them to feel disheartened in their abilities and want to give up, especially for those who aim to sit exams. You can help them level up by identifying specific problem areas and tailoring your classes to work on these.

    Tests can help your learners discover their weaknesses and avoid the frustration of sitting and not passing an exam. They'll be able to pinpoint what they need to work on, and you can dedicate your classes to exactly what they need, rather than cover areas they may not have problems with.

    For example, if students are experiencing difficulties with reading comprehension, you could try introducing more varied reading materials. Ask them to bring in blog posts, magazines and news articles on topics that they find interesting. Highlight keywords in the text to enhance their understanding of the piece and create comprehension questions similar to the test format they'll take.

    By giving a little extra attention to fixing problem areas, learners will soon start to see their progress, encouraging and inspiring them to keep going.

    5. Change your class format

    Sometimes learners become demotivated simply because they have become too used to the format of the classes. If this is the case, you might want to take a break from the textbook and try more creative language learning methods. For example:

    Use interactive games

    Suitable for all levels, you can use platforms such asor to test your learners. They offer a new dimension to the class, encouraging students to have fun with the language. Divide them into teams to add an element of competition – there's nothing like a friendly game to excite students!

    Set project work

    Put your class into small groups and have them work on a project to present to the rest of the group. Choose topics they might cover in their textbooks, such as occupations, travel or cultural traditions. Or even better – let students come up with their own! This activity can be modified to suit all levels and offers a challenge as learners will need to push their language limits.

    Hold class debates

    More suitable for intermediate learners and above, class debates get everyone talking. You can ask students to brainstorm topics they're interested in. You can offer prompts such as climate change, the advertising of junk food or the impacts of social media. They'll be happy to talk about things that concern them.

    Throw in some unexpected activities to bring students' attention back to class and spark their interest in learning again.

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    At the beginning of term adolescent learners are often shy, embarrassed and awkward. They are reluctant to speak English in front of their peers or show enthusiasm in class, often suffering from social pressure and lack of self-confidence. It can take weeks or months for students to get to know each other and form bonds. However, don’t despair if your teen learners are like this. There are plenty of team-building games and activities you can do to help students build relationships that will allow them to feel comfortable and relaxed in the classroom.

  • Two school girls getting onto. a schoolbus

    4 steps to make sure the transition back to school goes well

    Por Donatella Fitzgerald MBE

    As we start thinking about returning to school, the big question for teachers and parents is: How can we help our children get off to a smooth start?

    After the long break, students might be keen to see their friends again. But it's not always easy to get back into the class routine. It's especially difficult when students are moving into a newclass orare facing important exams.

    So what can you do to support children in transitioning back to school at the beginning of the academic year?

    Here are 4 steps to help them get off to a great start.

    1. Be organized and create routines

    Organizing is what you do before you do something, so that when you do it, it's not all mixed up. – A. A. Milne

    Have a "family meeting" to brainstorm the routines for the school year,e.g., tidying room, getting school clothes/uniform/bag ready the evening before, homework routines, familymeal times and exercise. Ensure each member of the family has input into the routine too. Create a chart with the routines so everyone can see what has been agreed upon and how they are being adhered to.

    2. Start bedtime routines early

    Early to bed and early to rise, makes a man healthy, wealthy, and wise. – Benjamin Franklin

    Agreeing on firm bedtimes during the school week is very important for everyone in the family.

    If children and teenagers do not get enough sleep, it can negatively impact their healthand academic achievement. It's important that they are aware of this too.

    In an ideal world, we should ensure that adults and children are not exposed to any form of screen time for at least 30 minutes to one hour before bedtime. This will help everyone sleep better.

    Start the back-to-school sleep transition gradually. To help your child adjust, move bedtime up by 30 to 60 minutes at a time over the course of a few days or a week before the start of school so the transition from a later bedtime to an earlier one is progressive.

    3. Talk about homework and teach organizational skills

    When it's obvious that the goals cannot be reached, don't adjust the goals, adjust the action steps. – Confucius

    Organization needs to be taught and practiced. As children get older, homework usually increases. Take an active interest in your child's homework.

    Parents can be supportive by demonstrating organizational skills and helping children with time management. Assist them with creating a plan for their homework and encourage your child (whatever age) to have a study plan of some sort and to set goals for their homework which are SMART:

    • Specific – Describe in detail what activities they are going to do.
    • Measurable – How will they know when they are progressing/finished?
    • Achievable – Do they have the skills and resources to get to their goal?
    • Relevant – How does this goal connect to short and long-term targets?
    • Time-bound – Set a concrete deadline.

    Teach them how to approach homework with a "strategy". How much homework do they have? How long will it take to do it? Prioritize urgent homework and do more difficult things when they are less tired.

    Make sure there's adequate space in your house and set up a homework-friendly area that is welllit, andhas a table with enough room to put their pens and books. Of course, this is preferably somewhere quiet.

    Also, it's important that parents are motivators and monitors and that they try to make themselves available for advice. Always praise children for their work and efforts. If you spot any problems, try and address them. Keep distractions to a minimum at home while they are doing their homework.

    4. Make mealtimes quality family time: listen and share one good thing about each day

    Kids who grow up having family dinners, when they're on their own, tend to eat more healthily. – Anne Fishel 

    A meal around the table can bring to the entire family and be an important opportunity for daily interaction. Sitting down to eat as a family provides the opportunity to have an influence over both short and long-term familyhealth, andcan help children establish resilience and the ability to cope with the demands of life as we know it now and in the future. It can also be an opportunity to introduce mindful eating too – being more aware of what and how we are eating.

    Additionally, this time together allows for members to talk and share things about their day and also offers an opportunity to establish a strong and powerful bonding experience. How can we make sure family mealtimes are quality time?

    • Be attentive and offer undivided attention during this time.
    • Turn all modern technology off during the meal so everyone is focused on each other.
    • Talk to each other about topics such as: What lessons do you have today (at breakfast)? What did you enjoy about today? What did you have for lunch (while sharing the evening meal). Tell me one thing you learned today. What made you laugh today? What made you happy today?
    • Listen mindfully to your child's thoughts and worries (if any).
    • Encourage each member to talk about one good thing that has happened to them that day. This lets them know you are there for them.
    • Assign mealtime jobs to involve everyone, e.g.: setting and clearing the table and putting away the dishes.

    However, sometimes it's not possible to share meal times during the week so plan at least one on the weekend if possible.

    The benefits of any small moment of time can have long-lasting positive influences on your child's mental and physical health. Children model adultbehaviorand if they see you eating and engaging positively with them and others, they will carry this into their own lives.

    With a bit of preparation, the leadup and transition back to school can be smooth and enjoyable not only for children but also for the rest of the family.