The ultimate guide to English tests for business: Everything HR professionals need to know

Samantha Ball
A group of business people sat on a sofa together
Reading time: 8 minutes

No matter what industry you work in, effective communication is key. For many companies, this means ensuring their employees have strong English language skills. As an HR professional, you have the power to play a pivotal role in this process. English tests can be invaluable tools for improving hiring processes, assessing communication skills, and enhancing overall team productivity. This guide will provide you with everything you need to know about using English tests in your business.

For more guidance on hiring with confidence, also take a look at our simpleÌýguide to language skill assessment.

Part 1: Understanding English tests

Types of business English tests commonly used in business

When it comes to English tests, there are several types commonly used in the corporate world:

  • General proficiency tests: These assess overall English skills, including reading, writing, speaking, and listening. Examples include the TOEIC (Test of English for International Communication), PTE (ÃÛÌÒapp Test of English) and IELTS (International English Language Testing System).
  • Business English tests: These focus specifically on business-related language skills. Versant by ÃÛÌÒapp and the BEC (Business English Certificate) are some main examples.
  • Skills-specific tests: These assessments evaluate specific skills, such as writing or speaking, in a business setting. Proficiency in English vocabulary is particularly important in these tests, especially for business English. It involves understanding and using business-specific terminology effectively and measures proficiency across listening, speaking, reading, and writing skills on the GSE or CEFR scale.

How these tests are designed and scored

English tests are usually created by language experts and psychometricians to ensure their reliability and validity. These tests include different types of questions, such as multiple-choice, essays, and spoken responses. Objective questions can be scored by a computer, while essays and spoken responses are typically graded by trained examiners.

Differences between various English proficiency tests

Each English proficiency test has its unique characteristics. For instance, the TOEIC focuses on everyday workplace language, making it better suited for general office environments. On the other hand, the BEC is tailored for more specific business interactions, such as negotiations and presentations. Versant by ÃÛÌÒapp tests offer a distinctive approach to assessing English proficiency with a focus on communication skills that are critical in a business context. Unlike traditional tests, Versant by ÃÛÌÒapp assessments assess various aspects of speech, such as pronunciation, fluency, vocabulary, and syntax for a more rounded overview. Understanding these differences can help you choose the right test for your needs.

Part 2: Benefits of English tests for businesses

Improving candidate selection processes

English tests play an important role in identifying candidates best qualified for the job, significantly enhancing your hiring process. '' by Randall L. Jones and Bernard Spolsky emphasize the importance of improving candidate selection processes through effective English proficiency tests.

The papers highlight the critical role of assessing speaking, listening, and reading skills to ensure accurate measurement of job-related language abilities. Various methods, such as oral interviews, listening comprehension tests, and contextual reading assessments, are discussed for their validity and effectiveness in evaluating communicative competence. By enhancing these testing techniques, organizations can make more informed and objective hiring decisions, ultimately leading to better job performance and reduced turnover.Ìý

Reducing employee turnover

Properly designed selection processes that incorporate English tests can also help in reducing employee turnover. When you assess language skills effectively, you are more likely to hire candidates who fit well with the job requirements and the company culture. (2009) underscores this point. 'Hiring for retention and performance' reveals that thorough selection processes can significantly decrease employee turnover. By employing these comprehensive assessments, businesses can save on the high costs associated with recruitment and training, while fostering a more stable and cohesive workforce.

Enhancing candidate experience and perception

Incorporating English tests into your hiring process not only helps in selecting the right candidates but also contributes to a fair and transparent selection procedure. Applicants often have better experiences and perceptions of the selection process when they feel the testing procedures are just and clear.

According to an analysis by Hausknecht, J. P., Day, D. V., & Thomas, S. C. (2004), fair and transparent testing procedures can greatly improve candidate reactions. found that when candidates perceive the selection process as equitable, they are more likely to view the organization positively, regardless of the outcome. This can enhance your company’s reputation and attract high-quality candidates in the future.

Assessing communication skills for specific job roles

Different job roles require different levels of English proficiency. For example, a customer service representative might need strong speaking and listening skills, while a technical writer would need excellent writing abilities. English tests allow you to assess these specific skills, ensuring you hire the best fit for each role.

Enhancing team dynamics and productivity

Language barriers can hinder team collaboration and efficiency. By ensuring all employees have a solid command of English, you can improve communication, reduce misunderstandings, and boost overall productivity.Ìý

Part 3: Implementing English tests in the hiring process

Best practices for integrating English tests into recruitment

To effectively integrate English tests into your recruitment process, follow these best practices:

  1. Identify key language skills: Determine which English skills are most important for each job role.
  2. Choose the right test: Select a test that accurately assesses these skills.
  3. Train your team: Ensure your HR team is trained to administer and interpret the tests.
  4. Provide feedback and utilize task management: Offer candidates constructive feedback based on their test results and incorporate task management to streamline the workflow, making the hiring process faster and more efficient.

Additionally, using recruitment tools like Versant by ÃÛÌÒapp can significantly simplify the recruitment process, broadening your network of potential candidates and ensuring a more productive, cost-effective, and unbiased hiring process.

Legal and ethical considerations

It's important to be aware of legal and ethical considerations when implementing English tests. Ensure that your tests are fair and non-discriminatory. Provide reasonable accommodations for candidates with disabilities and be transparent about how the test results will be used in the hiring process.

Tools and platforms for administering tests

There are several tools and platforms available for administering English tests. Some popular options include:

  • Online testing platforms: These offer flexibility and convenience. Like Versant by ÃÛÌÒapp testing solutions.
  • In-house testing solutions: These can be customized to your specific needs.
  • Third-party providers: Companies like ÃÛÌÒapp offer comprehensive testing services.

Video interviewing has become an indispensable tool in the candidate assessment process. Recruiters can conduct both live and pre-recorded interviews, which integrate seamlessly with applicant tracking systems. This technology overcomes geographical and timezone limitations, speeds up the screening process, and leverages AI-powered features for enhanced decision-making.

Conclusion

Incorporating English tests into your hiring process can offer numerous benefits, from improving candidate selection to boosting team productivity. As the market for English assessment in the business sector continues to grow, staying ahead of the curve can give your company a competitive advantage.

Whether you’re just starting out or looking to refine your current approach, now is the perfect time to consider integrating English tests into your recruitment strategy. Enhance your recruitment process with English tests and take your business to new heights. Incorporating these assessments is crucial for making informed talent management decisions, especially in evaluating job applicants and identifying qualified candidates for promotion.

For more insights and resources on improving your hiring processes, connect with us today and discover how we can support you on this journey.

Frequently asked questions

More blogs from ÃÛÌÒapp

  • A woman looking at a laptop in a library smiling

    Everything you need to know about Versant by ÃÛÌÒapp tests

    Por Gemma Considine

    From sending emails and participating in conference calls to studying a masters degree or communicating on social media, in today’s globalized world, English is used by more and moreÌýsecond-language English speakers in their daily lives.

    For this reason, many schools, institutions and businesses now require their students or employees to have a minimum level of English. That’s why we need quick and efficient ways to test people’s proficiency and make sure they have the skills needed to communicate effectively.

    This is where Versant by ÃÛÌÒapp tests come in. Our suite of four exams can be used to test various skills and competencies depending on the organization's needs. What’s more, they can be taken anywhere, at any time and the results are received instantly – making recruitment or enrollment a much smoother process.

    This guide will help answer some questions you may have about the tests, and provide some links to useful resources.

    What are the Versant tests?

    The Versant by ÃÛÌÒapp tests are designed to measure an individual’s abilities in all or some of the four skills; speaking, writing, listening, or reading. They vary in length from between 17 to 50 minutes, and the results are available immediately afterwards.

    There are four Versant products available, and they differ depending on which skills are considered most relevant to the candidates, or their places of work and study. It is possible to focus specifically on speaking or writing, for example, instead of a candidate’s entire skill set.

    One thing which is consistent across all the tests is that they are fully automated, and can be delivered online or offline around the world at any time. The scores are then available immediately after finishing the test – so there will be no more agonizing waits for results!

    In addition, other languages are also available in the testing suite; including Arabic, Dutch, French, Spanish and Aviation English.

    Who are they for?

    Organizations, institutions and corporations can use Versant by ÃÛÌÒapp tests to establish language proficiency benchmarks.

    For businesses, they are a simple, reliable, and efficient tool for Human Resources (HR) departments to make sure their staff have the level required in the given language.

    In an educational context, the tests are an excellent way for schools to place students within a certain program, to measure their progress and check their level at the end of a course to see if they are ready to move on.

  • A number of students sat at computers in a library

    What's the most effective way to learn English?

    Por Mike Mayor

    "What’s the most effective way to learn English?" It’s a question that has perplexed linguists for years. I see room for plenty of innovation in where it all starts - 'Ed'.

    The evolution of edtech

    In the seventies, reel to reel tape recorders were the latest technology. They enabled us school kids in the north of England to hear French sentences spoken by a first language speaker, rather than by an English teacher.

    We looked at pictures projected onto the wall, listened to the sentences and repeated them over and over again.ÌýNot only did the audio-lingual methodology use the latest technology – but the pedagogy was also based on the 'sound' learning science of behaviorism. In a nutshell: if you repeat something often enough, it becomes automatic.

    This 'drill and kill' approach to language learning has since been discredited and replaced by the communicative approach. Nevertheless, it lasted long enough to inform all of my secondary school French education.

    I was considered a linguist and a grade A student. I went on to study for a French degree. But when I finally landed in France, I was unable to participate in even the most basic conversations. How effective had my language learning been?

    A focus on outcomes is needed

    So what is the takeaway? Publishers, entrepreneurs and edtech companies must think carefully about their products and courses. What problems are they trying to address? What outcomes are they trying to target?

    It’s not enough to be innovative or novel. The shiny new toy will only engage learners for a short time if they don’t feel like they are making progress. We need to measure the impact on actual learning.

    However, it is great to see so many exciting things happening in the world of edtech. For the first time, I believe we are on the cusp of delivering truly personalized learning journeys to all students –not just those who can afford individual tuition.

    Many of us are developing AI that makes the learning journey adaptive, that monitors learner progress and surfaces that progress to the learner, that offers feedback on pronunciation, grammar, vocabulary, speaking and writing.

    We know that feedback has a significant impact on learning. We also know that it is challenging to give feedback on spontaneous language. But this is where AI is heading and soon the vision of learners interacting with virtual tutors on various topics will be a reality.

    The role of teachers in the edtech landscape

    Will technology replace teachers? Unlikely. Language is a social construct. We learn languages to communicate with others – and an increasing number of language apps are partnering with online tutors and creating language communities to address this need for human interaction. But technology can supplement what the teacher does – and will be able to do so more meaningfully thanks to AI.

    It can extend language learning outside of the classroom, driving faster progress. It is available 24/7.It provides learners with a safe space to practice and fail – a way to build confidence. It does not replace the teacher. Instead, it enables the teacher to be replaced in the classroom, focusing on the communicative elements of language learning that are still a challenge for apps.

  • A student writing on papers on a school desk

    Which exam is right for my students?

    Por Jennifer Manning

    A guide to the ÃÛÌÒapp assessment suite

    Are you stuck on which English exam or test to offer your students? You’re not alone – there are lots of different assessments to choose from and it’s often hard to see how they are different and why you should select one over another.

    We’re bringing it all together in this handy guide to help you decide which English language assessment is right for your students.

    Exams for young learners

    Language exams can be quite daunting for your younger students, especially if they’re taking them for the first time. That’s why we think it’s important to ensure what they have to do is interesting, fun, and motivating.

    English Benchmark and ÃÛÌÒapp English International Certificate Young Learners exams are designed with this in mind, so let’s take a closer look at them both.

    English Benchmark

    Who it's for:ÌýThis assessment is aimed at young learners aged between 6 and 13, and who have Common European Framework of Reference (CEFR) levels between pre-A1 and B1. English Benchmark is a great tool for teachers who want a simple way to assess the English abilities of their classes at any stage of the year.

    With individual reports produced quickly after completion, parents and teachers can quickly see where their children are on the Global Scale of English (GSE) or CEFR. This can help assess their readiness for the next step, such as the ÃÛÌÒapp English International Certificate Young Learners exam.

    What it tests:ÌýEnglish Benchmark aims to assess a student’s competence in the four skills of speaking, listening, reading and writing (with the exception of Level 1, which does not test writing). It covers five different ability levels, with three tests per level.

    ÃÛÌÒapp English International Certificate Young Learners

    Who it's for:ÌýThis test is for young learners who are again aged between 6 and 13, and whose CEFR levels range from pre-A1 to A2. It is available in over 40 territories worldwide, and at different times of the year.

    Upon completion, the learners will be able to take pride in receiving an official certificate from , the UK’s largest governing body for academic qualifications.

    What it tests:ÌýInternational Certificate Young LearnersÌýfocuses again on integrating all four of the main skills and these are divided over four ability levels – Firstwords (Level 1), Springboard (Level 2), Quickmarch (Level 3), Breakthrough (Level 4). It focuses on completing realistic communicative tasks throughout, giving them a great first experience of official assessment.Ìý

    Spread out over two separate written and speaking parts; the learners are encouraged to talk effectively about their own lives, rather than simply reciting grammatical or vocabulary structures. This includes activities such as board games and picture matching.

    Exams for adults

    There are many reasons why your students may need to take a language exam. Some adults need proof of their level for work or university, companies may wish to analyze the abilities of their staff, or individuals may be keen on pursuing a personal goal.

    Whatever the motivation, choosing the correct assessment is crucial.ÌýBy checking out the summaries below of all our assessment options for adults, you’ll be sure you’ve picked the best one.

    ÃÛÌÒapp English International Certificate

    Who it's for:ÌýÃÛÌÒapp English International Certificate (PEIC) is designed for adults of any level who use English in a variety of daily activities, such as with work, at university or socially. As a result, we’ve ensured that the content of PEIC is suitable for learners in any part of the world, age-appropriate, and available at various times of the year.

    With its widely recognized Ofqual accreditation, PEIC is excellent for those needing a general English certificate for their work or higher-educational institutions.

    What it tests:ÌýThroughout the six-level options, ranging from A1 (beginner) to Level 5 C2 (proficiency), authentic materials regarding specific themes are frequently used to assess all four key skills.

    Learners will complete tasks related to note completion, letter or email writing, and speaking role plays, along with defending a point of view at higher levels. This reinforces the PEIC as an exam which best suits those who complete everyday tasks in English.

    PTE Academic

    Who it's for:ÌýIf your learners are looking for reliable, unbiased proof of their English level for immigration or studying abroad, then the ÃÛÌÒapp Test of English Academic is perfect for them. by governments for their visa application processes, and multiple leading universities such as Harvard University in the USA, PTE Academic can be .

    In addition, the exam is 100% computer-based, can be accessed over 360 days of the year, and can be booked only 24 hours in advance. This suits students and professionals who require more flexibility and benefit from the results being available after only 5 business days.

    What it tests:ÌýPTE Academic uses the latest Artificial Intelligence software. This means students can be confident that they’re given an unbiased grade for the four main skills they are tested on. The initial speaking and writing sections assess your learner’s abilities to produce responses to questions and scenarios using academic English.

    This theme continues through the subsequent listening and reading sections, where candidates complete various tasks such as interpreting information, reordering paragraphs, and summarizing a spoken text.

    Versant tests

    Who it's for:ÌýÃÛÌÒapp’s Versant tests are designed for businesses that require a simple, quick and reliable way to assess the English competence of their current or prospective staff. Furthermore, they suit educational institutes that require an efficient way to evaluate the English capabilities of their students before, during, or after their courses.

    What it tests:ÌýThe suite of four different English exams is tailored to suit different requirements, depending on the client's needs. Ranging from 17 to 50 minutes in length, the skills tested will vary from a specific written (Versant Writing Test) or spoken focus (Versant English Test), to the Versant English Placement Test and Versant 4 Skills Essential which integrate all four skills.

    Speaking tests are also available in additional languages including Arabic, Dutch, French, and Spanish for dual language programs.

    All Versant tests are fully automated, and available online or offline throughout the year. This means that you’ll be able to access the results immediately afterwards.

    Level test

    Who's it for: Level Test is designed for educators and learners aged 14 and above who are seeking to determine their proficiency level in English, particularly for those interested in assessing their general international English skills. It is suitable for both American and British English users.

    What it tests: Level Test assesses the speaking, reading, listening, and writing skills of individuals. It provides detailed insights into learners' abilities, allowing educators to accurately place them in the appropriate class level (ranging from A1 to C2 on the CEFR scale) and make personalized learning recommendations.

    The test is adaptable to individual responses, ensuring it challenges learners appropriately without being too easy or too difficult.