The ultimate guide to English tests for business: Everything HR professionals need to know

Samantha Ball
A group of business people sat on a sofa together
Reading time: 8 minutes

No matter what industry you work in, effective communication is key. For many companies, this means ensuring their employees have strong English language skills. As an HR professional, you have the power to play a pivotal role in this process. English tests can be invaluable tools for improving hiring processes, assessing communication skills, and enhancing overall team productivity. This guide will provide you with everything you need to know about using English tests in your business.

For more guidance on hiring with confidence, also take a look at our simpleguide to language skill assessment.

Part 1: Understanding English tests

Types of business English tests commonly used in business

When it comes to English tests, there are several types commonly used in the corporate world:

  • General proficiency tests: These assess overall English skills, including reading, writing, speaking, and listening. Examples include the TOEIC (Test of English for International Communication), PTE (app Test of English) and IELTS (International English Language Testing System).
  • Business English tests: These focus specifically on business-related language skills. Versant by app and the BEC (Business English Certificate) are some main examples.
  • Skills-specific tests: These assessments evaluate specific skills, such as writing or speaking, in a business setting. Proficiency in English vocabulary is particularly important in these tests, especially for business English. It involves understanding and using business-specific terminology effectively and measures proficiency across listening, speaking, reading, and writing skills on the GSE or CEFR scale.

How these tests are designed and scored

English tests are usually created by language experts and psychometricians to ensure their reliability and validity. These tests include different types of questions, such as multiple-choice, essays, and spoken responses. Objective questions can be scored by a computer, while essays and spoken responses are typically graded by trained examiners.

Differences between various English proficiency tests

Each English proficiency test has its unique characteristics. For instance, the TOEIC focuses on everyday workplace language, making it better suited for general office environments. On the other hand, the BEC is tailored for more specific business interactions, such as negotiations and presentations. Versant by app tests offer a distinctive approach to assessing English proficiency with a focus on communication skills that are critical in a business context. Unlike traditional tests, Versant by app assessments assess various aspects of speech, such as pronunciation, fluency, vocabulary, and syntax for a more rounded overview. Understanding these differences can help you choose the right test for your needs.

Part 2: Benefits of English tests for businesses

Improving candidate selection processes

English tests play an important role in identifying candidates best qualified for the job, significantly enhancing your hiring process. '' by Randall L. Jones and Bernard Spolsky emphasize the importance of improving candidate selection processes through effective English proficiency tests.

The papers highlight the critical role of assessing speaking, listening, and reading skills to ensure accurate measurement of job-related language abilities. Various methods, such as oral interviews, listening comprehension tests, and contextual reading assessments, are discussed for their validity and effectiveness in evaluating communicative competence. By enhancing these testing techniques, organizations can make more informed and objective hiring decisions, ultimately leading to better job performance and reduced turnover.

Reducing employee turnover

Properly designed selection processes that incorporate English tests can also help in reducing employee turnover. When you assess language skills effectively, you are more likely to hire candidates who fit well with the job requirements and the company culture. (2009) underscores this point. 'Hiring for retention and performance' reveals that thorough selection processes can significantly decrease employee turnover. By employing these comprehensive assessments, businesses can save on the high costs associated with recruitment and training, while fostering a more stable and cohesive workforce.

Enhancing candidate experience and perception

Incorporating English tests into your hiring process not only helps in selecting the right candidates but also contributes to a fair and transparent selection procedure. Applicants often have better experiences and perceptions of the selection process when they feel the testing procedures are just and clear.

According to an analysis by Hausknecht, J. P., Day, D. V., & Thomas, S. C. (2004), fair and transparent testing procedures can greatly improve candidate reactions. found that when candidates perceive the selection process as equitable, they are more likely to view the organization positively, regardless of the outcome. This can enhance your company’s reputation and attract high-quality candidates in the future.

Assessing communication skills for specific job roles

Different job roles require different levels of English proficiency. For example, a customer service representative might need strong speaking and listening skills, while a technical writer would need excellent writing abilities. English tests allow you to assess these specific skills, ensuring you hire the best fit for each role.

Enhancing team dynamics and productivity

Language barriers can hinder team collaboration and efficiency. By ensuring all employees have a solid command of English, you can improve communication, reduce misunderstandings, and boost overall productivity.

Part 3: Implementing English tests in the hiring process

Best practices for integrating English tests into recruitment

To effectively integrate English tests into your recruitment process, follow these best practices:

  1. Identify key language skills: Determine which English skills are most important for each job role.
  2. Choose the right test: Select a test that accurately assesses these skills.
  3. Train your team: Ensure your HR team is trained to administer and interpret the tests.
  4. Provide feedback and utilize task management: Offer candidates constructive feedback based on their test results and incorporate task management to streamline the workflow, making the hiring process faster and more efficient.

Additionally, using recruitment tools like Versant by app can significantly simplify the recruitment process, broadening your network of potential candidates and ensuring a more productive, cost-effective, and unbiased hiring process.

Legal and ethical considerations

It's important to be aware of legal and ethical considerations when implementing English tests. Ensure that your tests are fair and non-discriminatory. Provide reasonable accommodations for candidates with disabilities and be transparent about how the test results will be used in the hiring process.

Tools and platforms for administering tests

There are several tools and platforms available for administering English tests. Some popular options include:

  • Online testing platforms: These offer flexibility and convenience. Like Versant by app testing solutions.
  • In-house testing solutions: These can be customized to your specific needs.
  • Third-party providers: Companies like app offer comprehensive testing services.

Video interviewing has become an indispensable tool in the candidate assessment process. Recruiters can conduct both live and pre-recorded interviews, which integrate seamlessly with applicant tracking systems. This technology overcomes geographical and timezone limitations, speeds up the screening process, and leverages AI-powered features for enhanced decision-making.

Conclusion

Incorporating English tests into your hiring process can offer numerous benefits, from improving candidate selection to boosting team productivity. As the market for English assessment in the business sector continues to grow, staying ahead of the curve can give your company a competitive advantage.

Whether you’re just starting out or looking to refine your current approach, now is the perfect time to consider integrating English tests into your recruitment strategy. Enhance your recruitment process with English tests and take your business to new heights. Incorporating these assessments is crucial for making informed talent management decisions, especially in evaluating job applicants and identifying qualified candidates for promotion.

For more insights and resources on improving your hiring processes, connect with us today and discover how we can support you on this journey.

Frequently asked questions

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  • A woman gesturing to her mouth in a playroom with a child copying the gesture

    Educating young learners: Making phonics fun

    Por Hawys Morgan

    For many young learners, reading and writing can be one of the most challenging steps in their English learning journey. Even fluent English speakers often find it difficult to understand the connection between how English is pronounced and how it is written.

    Let’s explore how phonics can be a valuable and fun tool to help students and teachers understand this connection.

    What is phonics?

    Phonics is a method of teaching learners how to read by making the connection between sounds and letters. There are around 44 different sounds used in English, and around 120 different ways of writing them down.

    Children learn to identify and say individual sounds (phonemes) and what letter or groups of letters can be used to write that sound down (graphemes). This helps children to read and spell words. For example, the /k/ sound is frequently written using these letters:

    • k as in kite
    • c as in cat
    • ck as in back

    When children learn to read using phonics, the sounds are read out in isolation, for example, b-a-ck. Then they are blended together to form the whole word: back.

    How to teach phonics

    Other methods of learning how to read and spell rely on students memorizing every new word they encounter – that’s potentially thousands of new words! On the other hand, phonics gives students the tools and confidence to read and spell unfamiliar words autonomously. If they know the sounds, they can read the word.

    Simply drilling sounds and letters will quickly become dull for students, so here are some practical, fun phonics ideas you can try out in the classroom.

    1. Use music

    Music can create a positive atmosphere for teaching phonics, and it helps children to memorize sounds in a lively, enjoyable way. Furthermore, it can improve pronunciation and listening skills.

    • Use musical instruments or clap to help students break words into individual sounds.
    • Alternatively, use ‘robot talk’ – say the words in a robotic way, breaking up the words into their component sounds, for example ‘r-e-d’.
    • Tongue twisters are useful for working on the initial sounds in words. Try creating tongue twisters using known vocabulary and students’ names, e.g. Sara sings in the sun.
    • Many ELT courses provide phonics songs that practice new sounds. However, you can also adapt well-known songs to teach phonics.

    Example song:

    Clap your hands and turn around!

    Put your hands up!
    Put your hands down.
    Clap your hands
    And turn around!

    Put your head up!
    Put your head down!
    Clap your hands
    And turn around.

    Put your leg up!
    Put your leg down!
    Clap your hands
    And turn around.

    2. Move your body

    Learning through movement comes naturally to many young learners and can be a dynamic part of your phonics routine. Incorporating movement into your lessons can motivate students and help them retain the sounds and letters.

    • Add an accompanying action when you present a new phonics sound and its corresponding letter/s. For example, say, ‘S, s, s, snake’ and make a snaking movement with your arm. The action becomes a visual prompt, so students call out ‘S!’ whenever you do the action.
    • Air drawing can be great fun. Have students trace the shape of letters in the air with a finger while repeating the corresponding sound. This is also good pre-writing practice.
    • You can even challenge students to work alone or in pairs to make letter shapes with their whole bodies!

    3. Make phonics tactile

    To really embed the connection between the shape of the letters and the sounds they represent, get children to use their hands to feel the shape of the letters while they repeat the sounds.

    These tactile phonics activities have the added advantage of working on fine motor skills, which in turn will improve students’ handwriting.

    • Show students how to trace the shape of the letter in a tray of sand while repeating the sound. Alternatively, try tracing the letter shape in shaving foam.
    • Try modeling the letter shapes out of playdough or a piece of string.
    • A fun pair-work game involves one student silently drawing a letter on their partner’s back. Their partner must guess the letter and say the sound.

    4. Be creative

    There are wonderful, creative ways you can explore phonics with your students. For younger students who don’t yet have the fine motor skills to write letter shapes, using arts and crafts can be an enjoyable way to reinforce the link between the letter/s and the sound.

    • They could make letter shapes from dried pasta or use junk modeling.
    • Have your students decorate letter shapes by painting, coloring, or collaging. This will help them memorize the shapes. Encourage them to repeat the sounds as they do this, or play a phonics rhyme in the background so the association between the sound and letter/s is constantly reinforced.

    Create class displays for different sounds using a variety of pictures and objects starting with that sound. Use them for revision and classroom games. Try splitting the class into teams and then calling out a sound, or a word starting with that sound. The first team to touch the display with the matching letter/s wins a point.

    5. Play games

    Many popular ELT games can be adapted to teach phonics. Games are a great way to bring phonics to life and to give young learners the confidence to produce the sounds themselves.

    • Play ‘Whispers’. Students sitting in a circle whisper a sound rather than a word to the child next to them until it reaches the end of the circle. The last child says the sound aloud, or points to the letters that correspond to that sound.
    • Get children to create their own sets of cards with sounds and pictures on them. These can be used to play card games like snap and pairs.
    • Other games such as i-spy, board rush games, bingo and lucky dip, can be easily adapted to teach phonics.

    Whether you dedicate a whole lesson or just five minutes of your lesson to phonics, make sure to have fun!

  • Students working outdoors, two of them are looking over a open book

    What to look for in an English placement test

    Por Jennifer Manning

    If you’re an English teacher, Director of Studies or school owner you’ll know the importance of putting students in the right group. Whether it’s a business English class, exam prep or general English – a placement test is essential. Without one, you’ll teach classes with such varied levels and needs, it’ll be hard to plan an effective lesson.

    Placing students at the wrong level will not only lead to unmotivated learners, but it may also cost your institution money.

    But how exactly do you design a reliable, accurate and easy-to-use test? In this post, we’ll examine the key questions you need to consider before making your own placement test. We’ll also explore what features you need to achieve your goals.

    Problems with traditional placement tests

    Most private language schools (PLSs) and higher education institutions offer new students the opportunity to take a placement test before starting a course. However, these are often just a multiple-choice test, a short interview, or a combination of the two.

    While this does act as a filter helping us group students into similar levels, there are a number of downfalls. Students can guess the answers to multiple-choice questions – and while they might give us a rough idea of their grammar knowledge, these tests don’t consider the four skills: speaking, writing, listening and reading.

    Oral interviews, on the other hand, can give us an indication of the students’ spoken level. However, they also raise questions of objectivity and consistency that even specially trained teachers will struggle to avoid.

    Another big issue with traditional tests is the amount of time they take. Multiple-choice exams are often graded by hand and interviewing every new student uses valuable resources that could be used elsewhere.

    Key questions to consider

    Before you re-design your current test completely, we’ve put together a series of questions to help you think about your objectives, define your needs and explore the challenges you may face.

    Taking a few minutes to think about these things can make the process of finding the right English placement test go more smoothly and quickly. Once you know what you’re looking for, you’ll be ready to make a checklist of the most important features.

    What will your test be used for?

    • Placing incoming ESL students into the appropriate English language program.
    • Measuring students’ progress throughout the school year.
    • Final assessment of students' abilities at the end of the school year (“exit test”).
    • All of the above.

    Is this different from what you use your current test for? How soon are your needs likely to change?

    What skills does your current test measure?

    Does it measure speaking, listening, reading, writing, or all of the above? Are all of these skills measured in separate tests — or in one test?

    • How many students do you need to test at each intake?
    • How many students do you need to test each year? How many do you expect you’ll need to test in three years?

    How quickly do you currently receive test results? How quickly would you like to receive them?

    If you can test your students weeks before the start of the school term, you may have time to wait for results. However, if you are continuously testing students, or have students arriving just before the term begins, you may need to get results much more quickly.

    What features in your current test do you like and dislike?

    Are there things in your current test that you also want in your new test? Is anything missing, or anything that you don’t want your new test to have?

    What resources are available to you?

    Some English language tests require students to have the computer skills needed to take the test online. You may also need a testing lab that has the following:

    • computers
    • a stable internet connection
    • a headset with a built-in microphone
    • a preliminary checklist for placement tests.

    Once you’ve got answers to the questions, you can use the checklist below to make sure your placement test has the features you need. It may also be useful for comparing products if you decide to use an external placement test.

    A preliminary checklist for placement tests

    What features do you need to achieve your goals?

    Now that you've analyzed how you want to use your new English Placement test, create a checklist of the features that you need to achieve your goals.

  • A girl sat surroudned by bookshelves, she is leaning on one and reading a book

    4 top tips to help you encourage teens to read

    Por Donatella Fitzgerald MBE

    Two big questions about reading

    Children who engage with reading are three times more likely to have high levels of mental well-being than those who do not - ().

    There are two big questions we need to consider to help our students succeed in today’s school environment and to improve their general well-being.

    Research points in one direction: that is reading for pleasure! Here are four tips to help your students read more - and enjoy it.

    Tip 1: Give them a choice of great graded reader

    Reading can help students escape into new worlds and switch off from the day, helping them cope with stress and worry. The outcomes of reading will occur more often and more strongly if reading is enjoyable in the first instance.

    The benefits of reading are more likely to be felt when reading takes place through free choice. Give your students a wide selection of graded readers of different genres and at the right level. Ask them what genres they know and then do a class survey to find out which they like reading most.

    app English Graded Readers offer teenagers a large range of genres at all levels. The series offers world-renowned stories – fiction, non-fiction, biographies, cinematic readers, plays, short stories and classics – rewritten for English learners.

    Tip 2: Involve the students in a collaborative group activity

    A reading circle is a strategy where the teacher puts students into groups to read a whole book or one or more chapters. At the end of the project, each group creates a presentation to deliver to the class. Reading circles reinforce listening, speaking, reading and writing skills in a supportive and collaborative environment.

    What’s more, they encourage students to deepen their understanding of a chosen text, as students are encouraged to talk about the book they are reading with their classmates. They discuss plots, the specific language used, and personal experiences, think about the characters and make connections to the outside world and citizenship.

    Students work collaboratively and think about and discuss what they have read. At the same time, they are guided towards deeper comprehension and are encouraged through active learning to take an interest in other students’ ideas.

    This type of collaborative project works perfectly in a face-to-face or remote teaching situation. It can be a way of nudging reluctant readers to read. You can help your students deepen discussions about books, create lifelong readers and build a respectful classroom community.

    How to lead a reading circle

    Create your reading circles by forming groups of four to seven students. Learners should be at the same reading level and also have similar interests, where possible.

    The objective of each circle is to read the book and prepare a presentation to share with the whole class. Each group decides collaboratively which reader they would like to read together; however, ask each group to read a different book so you have a variety of presentations.

    Reading circles should be fully student led. Students are empowered and supported by their peers as they all have a specific and important role to play. Through the project and preparing the digital responses students learn digital skills and improve their digital literacy and critical thinking.

    Suggested reading circle roles:

    • Slides Wizard: Creates the slides for the presentation
    • Presentation Wizard: Helps with the presentation to the class
    • Artistic Wizard: Looks at the illustrations in the book (this could be good for students with dyslexia)
    • Film Wizard: Finds information about the film version if there is one
    • Word Wizard: Finds new or keywords
    • Summary Wizard: Writes/creates a summary/visual summary of the plot
    • Sentence Wizard: Finds important quotations, and sentences in the book
    • Character Wizard: List/description of characters
    • Places in the book Wizard: Finding out about symbolic locations in the book

    Students can present their reading circles project in several different ways. For example:

    • A PowerPoint presentation
    • A poster
    • A video
    • A Padlet (interactive notice board where they can post comments, files, pictures and audio and video recordings).

    While students are watching the presentations, they should give feedback to the groups presenting using a feedback form, giving praise and suggesting areas of improvement.

    Tip 3: Introduce your students to a class library

    Introduce a class library and engage students in reading during class time or outside the classroom. If you don’t have much space for physical books, eLibraries can also ensure students can read the books remotely and read the same book at the same time! As with the printed versions, there are readers for teenage and adult students who want to supplement standard English course materials and build their English competence.

    At the end of the year, students can organize a reading festival (either face-to-face or virtually) where they showcase their responses to reading e.g. videos, posters, lap books, dances…anything they like!

    Tip 4: Help struggling readers build their confidence

    Offering students a choice of readers at the right or slightly below their level can help boost their confidence. Ideally, guide them towards short stories so they can finish them.

    Audiobooks can be an alternative to reading a book for a student with dyslexia (and other SEN students). They can have the same experience and many of the same benefits from listening to the story in English.

    If they are reading it is important to scaffold their reading with pre-reading activities as they provide the necessary support before the reading starts and activate their background knowledge. It is also important to pre-teach vocabulary items and encourage them to predict what will happen in the story. Pair students up with a reading buddy so the student with dyslexia has another student who can help them.