Tailoring language learning for diverse needs with the GSE

Heba Morsey
Children sat next to their teacher in a classroom, smiling at eachother
Reading time: 5 minutes

Why inclusive language teaching matters more than ever

You’ve probably heard the word “inclusive” more and more in recent years, though I first encountered it over 20 years ago. (I say 20 because that’s when I graduated, and we had a course on diverse learners called “individual differences.” But back then, actually meeting their needs wasn’t nearly as comprehensive as it is today.)

Today, learners come with a wide range of proficiency levels, cognitive styles, educational background, and personal goals. That’s why — it’s essential. In simple terms, inclusive teaching means making sure all learners feel they belong and can succeed.

It calls for differentiated instruction, flexible assessment and learning materials that respect individual needs. That’s where the Global Scale of English (GSE) comes in.

Inclusive language teaching with the GSE
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What is the GSE and why is it useful for inclusion?

TheGlobal Scale of English(GSE), acts like a detailed map of English proficiency, breaking down skills in listening, speaking, reading, and writing from 10 to 90. Its “can-do” statements clearly show what learners can do at each stage, removing guesswork about their readiness. Instead of just labeling a student as "intermediate", you can specify skills like "taking messages", "communicating enquiries" and "explaining problems" (GSE 53 – Skill: writing).

These descriptors are "SMART":

  • Specific
  • Measurable
  • Achievable
  • Realistic
  • Time-bound

This supports the kind of individualized goal-setting that inclusive teaching demands (Kormos, 2017).

How the GSE supports inclusive teaching practices

Understanding learner profiles with the GSE

One of the first steps in inclusive teaching is figuring out each learner's starting point, which is challenging in a diverse classroom. The GSE helps track progress in listening, speaking, reading and writing, .

For example, two learners in the same "intermediate" class may have different skills: one may excel in discussion but struggle with writing, while the other may be the opposite. The GSE can identify these differences, allowing tailored support instead of generic solutions.

Setting personalized goals for progress

Once you understand your learners' starting point, the next step is knowing where and how to guide them. The GSE simplifies this with its library of clear, ready-to-use "can-do" statements. Unlike vague goals such as “improve reading” these are specific targets like “Can understand short, simple personal emails and letters” (GSE 37). This clarity helps learners see progress and keeps your planning and feedback focused.

Example:For a learner with dyslexia who excels in speaking and listening but struggles with reading and writing, the GSE allows you to highlight strengths like “Can give or seek personal views and opinions in discussing topics of interest.” (GSE 46) and areas for support such as “Can make simple, logical paragraph breaks in a longer text.” (GSE 45).

Planning inclusive lessons and activities

Now that you’ve set personalized goals, you can adapt one task to meet various needs in the classroom while staying aligned with the same learning outcome. No need for multiple lesson plans – just tweak the task with the GSE as your guide.

To make that happen, you might:

  • Provide differentiated task sheets
  • Offer varied texts
  • Adjust the complexity of output
  • Use flexible grouping

Example: If the class aims for "Can write an email” (GSE 36–50), one group uses a sentence-starter, another writes freely, and a third refines tone and style. It’s the same task, adapted to each learner's level.

And what about ESP? If you’re teaching something like English for Nursing, the GSE can still help, for example, by timing your content so that learners won’t be overwhelmed.

Example – English for Nursing:

  • GSE 50: Can make a set of instructions easier to understand by uttering them slowly, a few words or signs at a time, employing verbal and non-verbal emphasis to facilitate understanding.
  • GSE 62: Can describe how to do something, giving detailed instructions.

Instead of jumping into complex hospital vocabulary too soon, you can scaffold toward it with general English descriptors.

Designing inclusive assessments

Assessment can make or break an inclusive classroom. Done well, it opens doors; done poorly, it can shut them. The GSE helps you design assessments that:

  • Reflect real skill growth
  • Allow different ways to demonstrate learning
  • Maintain high standards with flexibility

To make this work in practice, you can:

  • Use performance-based tasks (like presentations or role-plays)
  • Build portfolios that show progress over time
  • Add self- and peer-assessment using GSE descriptors
  • Offer flexible formats (such as oral, written, visual and tech-based)

Example: For the goal “Can understand short, simple personal emails and letters", let learners choose between writing to a friend, replying to an invitation, or requesting information from a company. The objective is the same, but the paths to get there are different.

And for learners who are neurodiverse? You can:

  • Break tasks into smaller steps (chunking)
  • Use visual checklists tied to “can-do” goals
  • Simplify instructions without watering down the objective
  • Add audio or visual options to support processing

These aren’t extra accommodations, they’re examples of good teaching.

To recap, the GSE helps us set goals with students, track progress via portfolios, offer task choices, scaffold lessons, introduce ESP content when ready and design group work based on GSE strengths.

Read our blog posts 'GSE Teacher Toolkit: Teaching mixed ability classes' and 'Why don’t my students speak English in class?'.

Learn more about the GSE

About the author

Hebatallah Morsy has over 18 years of experience in teaching, curriculum design, and educational leadership. She’s worked with prestigious national and international organizations, where she’s led everything from curriculum development to launching creative initiatives like extracurricular clubs for eager learners. A regular at ELT conferences, she enjoys sharing insights on educational development, assessment, and teacher growth—always with a fresh perspective and a thoughtful approach.

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    Dr. Quoc is an author, educational solutions provider and AIED expert with over 20 years of experience in ELT and education in Vietnam. He is the Founder and CEO of Pro.Ed Education Solutions and Chief Officer of EduVerse, a global network supporting lifelong learning for educators. Dr. Quoc is also the author of The Art and Science of ChatGPT in Education and was named a LinkedIn Top Educational Leadership Voice in 2024. His work focuses on integrating AI into education to support personalized and flexible learning for teachers and learners.

    For many adult learners, mastering English isn’t just about gaining a new skill—it’s about unlocking opportunities in work, family and social spheres. But juggling English lessons alongside work, family obligations and social commitments is a challenge that can feel overwhelming.

    This guide explores the unique challenges adult learners face and how educators can support them with empathy, flexibility and effective strategies.

    The challenges of learning English as an adult

    Meet Le, a 35-year-old Vietnamese project manager who dreams of working for an international company. With a demanding full-time job and two young children, finding time for English lessons feels impossible. Missing classes and struggling to complete assignments leads to frustration and self-doubt—an all-too-common experience among adult learners.

    Many adults face similar challenges:

    • Balancing work, family and personal commitments leaves little time and energy for study.
    • Fatigue after a long day makes it difficult to concentrate or retain information.
    • Progress feels slow, which can be demotivating.

    Without practical support, the goal of English proficiency can seem out of reach.

    Strategies for overcoming challenges

    1. Setting SMART Goals

    Educators can guide learners to set Specific, Measurable, Achievable, Relevant, and Time-bound (SMART) goals. Breaking down larger objectives into small, measurable milestones gives learners a sense of achievement. For example, app’s Global Scale of English (GSE) provides actionable “Can-do” statements, such as:

    • Reading (GSE 37/CEFR A2+): Can understand simple personal emails.
    • Speaking (GSE 44/CEFR B1): Can give a short talk with visual support.

    These manageable goals create motivation and help learners like Le stay focused without feeling overwhelmed.

    2. Offering flexible learning options

    Flexibility is key for adult learners. Teachers can adopt strategies such as:

    • Modular lessons that can be completed in short sessions.
    • Micro-learning, including 10-minute daily practices using apps or quick grammar exercises.

    For learners like Le, micro-learning can easily be integrated into a work commute or lunch break.

    3. Blending learning with real-world scenarios

    Teaching English through practical, real-life contexts makes lessons more relevant and efficient. Using authentic materials like emails, meeting notes, or presentations mirrors learners’ daily lives and creates immediate applications for their new skills. For instance:

    • Help learners role-play workplace conversations.
    • Develop speaking proficiency for social interactions or workplace scenarios.

    This approach saves time and reinforces the usefulness of learning English, keeping learners motivated.

    4. Encouraging weekly reflection

    Reflection allows learners to monitor their progress, stay motivated and adapt their strategies. Teachers can:

    • Encourage learners to set weekly goals (e.g., learning new business vocabulary or practicing pronunciation for 15 minutes daily).
    • Use reflection journals to track achievements, identify challenges and adjust learning plans.

    This habit reinforces a growth mindset, helping learners make consistent progress amidst their busy schedules.

    Implementing the strategies

    Here’s how educators can apply these strategies effectively:

    1. Assess and set goals

    Work with learners to set realistic, measurable goals based on their personal motivations and schedules.

    2. Create flexible study plans

    Develop personalized study schedules that incorporate modular lessons and micro-learning techniques.

    3. Use authentic materials

    Include sample emails, presentations, or conversations that align with the learner’s work or life situations, making lessons more practical.

    4. Encourage accountability

    Implement tools like reflective journals or digital reminders to help learners stay on track and see their progress.

    5. Leverage personalized AI tools

    Use AI-powered tools to recommend tailored exercises, provide instant feedback and enable targeted practice in learners’ focus areas.

    Why It matters

    English proficiency opens doors to better job opportunities, stronger social connections and enriched personal growth. By providing empathetic and flexible support, teachers empower learners to achieve their goals without compromising their work-life balance.
    For educators seeking further resources, app’s GSE framework offers valuable tools to help adult learners succeed. Teachers can use these aids to track progress and personalize lessons for maximum impact.

    Celebrate education

    To mark the incredible work of educators helping learners balance work, life and study, we encourage you to share your own experiences and tips to others. Together, we can continue to empower lifelong learning and celebrate the role of education in transforming lives.