5 ways to deal with mixed ability students in secondary classes

Anna Roslaniec
Anna Roslaniec
A teacher stood in front of a classroom of students sat at their desks

No two teenagers are the same. Within all of our classes there tends to be not only a range of English proficiency levels, but also general learning styles, maturity, motivation, and personalities. This diversity can bring some challenges, but also opportunities to vary your classroom activities and teaching methodology.

Here are some ways to help deal with mixed-ability classes and ensure all your students experience success in their language learning journeys.

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1. Invest time in getting to know your students

The first class with your secondary students is an excellent opportunity to get to know them personally. The quicker you build rapport, the easier your job will be. Take the time to ask questions about their strengths, weaknesses, interests and objectives.

A simple questionnaire can provide all the information you need to understand their needs and serve as a fun pair work activity or icebreaker after the holiday break.

Here are some example questions to get you started:

  • Why are you learning English and how will it help you in the future?
  • Do you prefer working individually, in pairs or a larger group?
  • What activities do you like doing in class? For example, role plays, making videos, and using songs.
  • What was the best thing about your previous English lessons? What didn’t you like about it?
  • Have you taken any official exams before? Would you like to?
  • How would you rank these skills in order of strongest to weakest: grammar, vocabulary, pronunciation, speaking, listening, writing, and reading.
  • What things do you like to do outside of school?
  • What topic would you choose if you had to talk about something for a minute in English?

Teenagers are social and curious creatures - make your needs analysis more interactive by having them interview each other and then write a short report outlining what they discovered about their new classmate. Not only will you find out their interests and they’ll get to know each other, but you’ll also get a writing sample.

By allowing the students to voice their ideas, you demonstrate that you are inclusive of different personalities and receptive to new teaching ideas. You’ll also know exactly what activities and themes your students will respond well to and keep them motivated and focused on personal development.

Note that if your student’s English level is low, this kind of questionnaire will be more effective in their native language.

2. Personalize your aims and objectives

Now you have more of an idea about your learners' strengths and weaknesses - vary your aims in each class to suit the needs of each individual. Start your lesson by explaining your main objective - for example, "learning holiday vocabulary”. Then ask your students to set their own objectives - for example: “How many new words do you want to learn today? Their answers will act as their personal language aims.

As a English teacher and a person who understands their students well, you can also act as a motivator. If you think they are aiming too low, you can give them a much-needed push; if they aim high, you can praise their enthusiasm. But don’t forget to reassure them that it’s OK to have different aims and objectives, as everyone is different.

At the end of the class, have a quiz or game to assess their progress. If they exceed their own objectives, praise them. If they fail, acknowledge their efforts and show them how to succeed next time.

Reducing the pressure imposed on them in this way should keep them motivated and enjoying learning the language.

3. Allow students’ first language (L1)

Occasionally allowing L1 in monolingual classes are becoming more accepted in ELT nowadays, and this can be a great way to help mixed-ability students in the classroom.

Slower students in your class may benefit from access to dictionaries or online translators. This will help them complete certain activities and allow them to keep up with their faster classmates.

L1 also can be used to give weaker students the confidence to express any doubts they may have accurately, and can motivate the stronger ones to consolidate their understanding too.

Moreover, L1 can also be used more actively in class, in translation activities. For example:

Students can work together to write a tourist phrasebook for visitors to their town or city. In this activity, students must brainstorm around 15 phrases in their L1 that would be helpful for visitors and then translate them into English.

  • The activity could then be extended into a fun role-play activity or used as part of a class on tourism and sightseeing.
  • Students can write subtitles in English to a video clip that was originally in their L1 and even extend the script into a play or news story.
  • Students can read a story, watch a video or do some research in their L1 and present their findings in L2.

Bringing the L1 into activities can be fun and motivating, and will help save a lot of time in the planning and research stages. However, remember for many students you are their only source of English and the L1 should not be overused.

4. Vary tasks between individual, group, and pair work

Every classroom will have a range of personalities and this is especially true when it comes to teenagers. Some students will be more confident, while others will be shyer. Unfortunately, quieter students are often labeled as being less able - which is often not the case.

Allowing your students to do frequent pair or group work can help them feel less nervous as they won’t be speaking in front of an entire class. It also allows learners to use more conversational English and be freer when speaking it, which is key to developing confidence in any new language.

Moreover, pair and group work allows students to take on roles and responsibilities, be more accountable for their actions, and experience success as a team. Teamwork can also help students develop different 21st-century skills - such as collaboration, negotiation and creativity.

Depending on the task, learners can be paired with others at a similar level to allow for fluent and comfortable exchanges, or in mixed-ability groups to encourage peer teaching.

5. Fast finishers and extension activities

Having some extra activities lined up for those who finish quickly is always a good idea. It will help keep them focused and allow the rest of the class time to finish the task.

Having engaging extension activities prepared which the students want to be able to move onto is important, so they don’t feel like they’re being punished with mundane exercises for finishing first. If the activities are really fun, it might even motivate those slower students to work a little faster.

Try things like:

  • Writing funny stories or songs using the language from the lesson
  • Creating an audio or video dictionary on their phones with all the new vocabulary they’ve learned
  • Making a quiz using apps like to review the language from the class
  • Playing games like L
  • Keeping a journal in their books or using an app like

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    Balancing work, life, and learning: How adult learners navigate English language learning

    By Dr. Le Dinh Bao Quoc
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    Dr. Quoc is an author, educational solutions provider and AIED expert with over 20 years of experience in ELT and education in Vietnam. He is the Founder and CEO of Pro.Ed Education Solutions and Chief Officer of EduVerse, a global network supporting lifelong learning for educators. Dr. Quoc is also the author of The Art and Science of ChatGPT in Education and was named a LinkedIn Top Educational Leadership Voice in 2024. His work focuses on integrating AI into education to support personalized and flexible learning for teachers and learners.

    For many adult learners, mastering English isn’t just about gaining a new skill—it’s about unlocking opportunities in work, family and social spheres. But juggling English lessons alongside work, family obligations and social commitments is a challenge that can feel overwhelming.

    This guide explores the unique challenges adult learners face and how educators can support them with empathy, flexibility and effective strategies.

    The challenges of learning English as an adult

    Meet Le, a 35-year-old Vietnamese project manager who dreams of working for an international company. With a demanding full-time job and two young children, finding time for English lessons feels impossible. Missing classes and struggling to complete assignments leads to frustration and self-doubt—an all-too-common experience among adult learners.

    Many adults face similar challenges:

    • Balancing work, family and personal commitments leaves little time and energy for study.
    • Fatigue after a long day makes it difficult to concentrate or retain information.
    • Progress feels slow, which can be demotivating.

    Without practical support, the goal of English proficiency can seem out of reach.

    Strategies for overcoming challenges

    1. Setting SMART Goals

    Educators can guide learners to set Specific, Measurable, Achievable, Relevant, and Time-bound (SMART) goals. Breaking down larger objectives into small, measurable milestones gives learners a sense of achievement. For example, app’s Global Scale of English (GSE) provides actionable “Can-do” statements, such as:

    • Reading (GSE 37/CEFR A2+): Can understand simple personal emails.
    • Speaking (GSE 44/CEFR B1): Can give a short talk with visual support.

    These manageable goals create motivation and help learners like Le stay focused without feeling overwhelmed.

    2. Offering flexible learning options

    Flexibility is key for adult learners. Teachers can adopt strategies such as:

    • Modular lessons that can be completed in short sessions.
    • Micro-learning, including 10-minute daily practices using apps or quick grammar exercises.

    For learners like Le, micro-learning can easily be integrated into a work commute or lunch break.

    3. Blending learning with real-world scenarios

    Teaching English through practical, real-life contexts makes lessons more relevant and efficient. Using authentic materials like emails, meeting notes, or presentations mirrors learners’ daily lives and creates immediate applications for their new skills. For instance:

    • Help learners role-play workplace conversations.
    • Develop speaking proficiency for social interactions or workplace scenarios.

    This approach saves time and reinforces the usefulness of learning English, keeping learners motivated.

    4. Encouraging weekly reflection

    Reflection allows learners to monitor their progress, stay motivated and adapt their strategies. Teachers can:

    • Encourage learners to set weekly goals (e.g., learning new business vocabulary or practicing pronunciation for 15 minutes daily).
    • Use reflection journals to track achievements, identify challenges and adjust learning plans.

    This habit reinforces a growth mindset, helping learners make consistent progress amidst their busy schedules.

    Implementing the strategies

    Here’s how educators can apply these strategies effectively:

    1. Assess and set goals

    Work with learners to set realistic, measurable goals based on their personal motivations and schedules.

    2. Create flexible study plans

    Develop personalized study schedules that incorporate modular lessons and micro-learning techniques.

    3. Use authentic materials

    Include sample emails, presentations, or conversations that align with the learner’s work or life situations, making lessons more practical.

    4. Encourage accountability

    Implement tools like reflective journals or digital reminders to help learners stay on track and see their progress.

    5. Leverage personalized AI tools

    Use AI-powered tools to recommend tailored exercises, provide instant feedback and enable targeted practice in learners’ focus areas.

    Why It matters

    English proficiency opens doors to better job opportunities, stronger social connections and enriched personal growth. By providing empathetic and flexible support, teachers empower learners to achieve their goals without compromising their work-life balance.
    For educators seeking further resources, app’s GSE framework offers valuable tools to help adult learners succeed. Teachers can use these aids to track progress and personalize lessons for maximum impact.

    Celebrate education

    To mark the incredible work of educators helping learners balance work, life and study, we encourage you to share your own experiences and tips to others. Together, we can continue to empower lifelong learning and celebrate the role of education in transforming lives.