Generalaccessibilityinformation
On this page, you’ll find tips, resources, and answers to frequently asked questions related to accessibility and app eTextbooks.
The app Accessibility Guidelines for Higher Education are based on the WCAG 2.1 standards for product development. We regularly review app platforms, products, and content to improve accessibility and ensure compliance with these standards.
To learn more about our commitment to accessibility, please visit app’s higher education accessibility home page or read our .
For help with specific app products, please see the support page for those products or contact app Disability Support.
Usingscreenreadersandkeyboardnavigation
app eTextbook is compatible with screen readers and keyboard navigation.
Recommended screen reader configurations
We recommend using the most current release of any screen reader program, operating system, and browser for the best user experience.
Following are the suggested configurations for the optimal use of a desktop screen reader.
Screen reader |
Operating system |
Browser |
JAWS |
Windows 8.1, 10 |
Firefox, Chrome |
NVDA |
Windows 8.1, 10 |
Firefox |
VoiceOver |
MacOS High Sierra MacOS Catalina MacOS Big Sur |
Safari, Chrome |
Following are the suggested configurations for the optimal use of a mobile screen reader.
Screen reader |
Operating system |
Browser |
Talkback |
Android 7 and up |
Firefox, Chrome |
VoiceOver |
iOS 11 and up |
Safari
|
Tips for those with visual impairments
Screen resolution
You may find that lowering your screen resolution helps you see text and images more easily. As a start, try a resolution of 800 x 600 (in Windows). Learn more about .
Browser zoom
While you’re working, you may want to magnify certain areas of the site. Use the zoom-in hotkeys available in most browsers.
Screen magnifiers
Users who need to magnify a page may find that operating system or third-party magnification programs work best. These programs have more options for magnification strength and other display settings, including color and contrast.
Closedcaptioning
Embedded app eTextbook videos include closed captions.
To turn on closed captions, click the “CC” button toward the lower-right corner of the video. If you don’t see the “CC” button, place your mouse toward the bottom of the video frame until the video controls appear.
Please contact app Disability Support if you encounter a video that is not displaying closed captions or if you need additional help with the controls.
Alt text
Most responsive app eTextbook products with a copyright year of 2018 or later already have alternative text for images.The exception is Math titles, for which alt text images are consistently available for titles with a copyright year of 2020 or later.
We’re currently remediating additional app eTextbook images to include alternative text descriptions. Once complete, about 90% of eTextbook users will be using an eTextbook with alt text.
For questions about the app eTextbook alternative text status for specific titles, please contact app Disability Support.
Audio
All responsive appeTextbooksforcurrent editionswill have audio by fall 2021. We are in the process of enabling audio functionality in all appeTextbooksfor current editionsby the end of 2021.
Accessibilitydocumentation
We provide clear, up-to-date statements on the accessibility of our products. VPATs and Accessibility Conformance and Remediation Forms (ACC&R) are available for many products upon request.For more information, please contactapp Disability Support.
Accessibility support
Contact us for assistance
For accessibility support, email the app Disability Support team at disability.support@pearson.com. They are always available to help with accessibility-related issues such as using assistive technology with app products, alternative text requests, or accessibility documentation.
For technical or general customer support, visit .
Get more information
For general accessibility information, please visit app’s higher education accessibility home page.