Do your students ever display poor communication skills?
Most teachers will answer with a resounding ‘yes’. In fact, communication skills do not always come naturally to many people. Let’s look at some of the most common and egregious errors people make when speaking and listening to each other. I’ll also give you some valuable ways to help your students improve.
If you find one student doing a LOT of talking, it’s probably because no one else can get a word in edgeways. It can be tempting to assume that this is because the chatty student thinks their ideas are better than anyone else’s, but, in fact, it is often a sign of nerves.
Look more carefully and see if they appear breathless or anxious. Whatever the reason, this kind of student may benefit from a more structured approach where students are given time to prepare what they are going to say, and everyone is expected to contribute equally. Or make it into a game where students have to make sure that they speak for 50% of the time each, as would be expected in an exam situation.
Whether your students are looking at their phones, staring out of the window or can’t wait to interrupt each other, poor listeners make poor communicators. Deal with this by always requiring the listener in any pair to do something specific. For example, tell them they will need to summarise what their partner said, or they have to think of three questions to ask their partner at the end.
We usually have a reason to listen in real-life communication, so make sure you give them one. Otherwise, they may assume that only the teacher needs to pay attention when another student is talking.
Students may ramble because they are unconfident about the target language. It’s fine for students to struggle a bit to communicate, but it’s sensible to set achievable tasks, or they may give up.
It could also be that they would benefit from more rehearsal and practice. Being able to speak fluently ‘off the cuff’ is very challenging, particularly in front of an audience. Try giving students time to plan what they are going to say first. They shouldn’t be reading off the page, but writing it first can help with confidence and fluency.
Repetition is also invaluable in building fluency. Try doing speaking tasks more than once, and see how the quality and quantity improves each time. You can ring the changes by swapping partners or changing the format from pairs to small groups, to the whole class.
This can show itself in different ways. Maybe your students just completely ignore the feelings the other person is demonstrating or telling them about. Or maybe they dismiss them in other ways, ‘Oh, exactly the same thing happened to me! I was just walking along…’
You can model better ways to respond yourself. For example, “It sounds as if you feel quite angry about that?”, “That must have been really difficult.’
This teaches students the kind of phrases they can use to validate, empathize and talk about emotions.
If you can deal with these problems, your students will be well on the way to becoming master communicators.
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Language skills have become increasingly important in the workplace as the world becomes more globalized and connected. Having the ability to communicate effectively in more than one language is very valuable, and with English being a leading lingua franca for businesses across the world, language skills sit at the heart of business success.
Here we highlight four top reasons why language skills are so valuable in the workplace.
Effective communication is the number one soft skill that employers look for, . Having strong language skills enables better communication with clients and colleagues, and also helps to work effectively with people from different cultures. It builds solid relationships and reduces frustration where customers or colleagues may otherwise feel that they are not understood or listened to.
Having different languages on your CV can really help to stand out among other candidates. For some industries it is essential, such as tourism, where it is necessary to serve clients from different countries, and this is also true where companies serve clients in international markets.
Where businesses are increasingly moving to hybrid working practices that can include teams spread across different countries and timezones, it is also becoming more of an expectation and advantage to be able to connect through a central language, such as English.
Furthermore, having English language skills can provide employees with better networking opportunities, in particular through conferences, trade shows and social media platforms such as LinkedIn.
Learning a new language can be a very enriching experience that enhances personal growth and skills development. Language learning doesn't just impact communication skills; it's also been noted that learning a language helps the brain process and remember information more efficiently[1], as well as developing new cognitive and problem-solving skills.
Learning a new language requires discipline, dedication, and patience, which are qualities that can be applied to other areas of work and life.
To summarise, language skills are highly valuable in the workplace and can open up new career opportunities for employees, as well as adding tangible benefits to businesses. Investing in language skills can increase an employee's value, and this can help them succeed in today's ever-evolving work landscape.
Students who are actively involved in deciding what and how they learn are typically more engaged and motivated.
That’s not surprising, because independent learners are extremely focused on their personal learning objectives.
, independent learning is “a process, a method and a philosophy of education whereby a learner acquires knowledge by his or her own efforts and develops the ability for inquiry and critical evaluation."
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