Global English proficiency insights for business leaders

Samantha Ball
Business people sat together smiling around a laptop
Reading time: 2 minutes

Are you ready to harness the power of English to drive your business forward? At ÃÛÌÒapp, we are proud to announce the release of the ÌýÃÛÌÒapp Global English Proficiency Report 2024, drawing upon extensive data to illuminate the state of English language skills worldwide. This report is meticulously crafted to equip business leaders with essential insights for informed decision-making.

The report analyzes approximately 750,000 Versant by ÃÛÌÒapp test results, which were collected across more than 100 countries and encompass all major regions. Using our Global Scale of English, this report underlines key language trends pivotal in shaping global business dynamics.

English proficiency report insights
Reproducir
Privacy and cookies

By watching, you agree ÃÛÌÒapp can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Key global findings

1. Remarkable testing surge yet steady scores

English language testing has rocketed, amplifying fivefold since 2020. This surge, especially visible in sectors such as IT Business process management (IT-BPM) and Business process outsourcing (BPO), underscores English’s expanding significance in international business. Even with this testing boom, average scores remain consistent, highlighting a considerable and proficient global talent pool.

2. Pronounced regional developments

While global scores are maintained, cohorts in regions such as Africa and Europe have made noteworthy strides in English-speaking proficiency. These improvements mirror the escalating demand for robust English skills within these international workforces.

3. An upswing in writing proficiency

English writing skills are now reaching new heights. The surge in online written communication, driven by post-pandemic dynamics, might be a catalyst for this upswing. Be it in North America's strategic onshore hiring or Egypt's burgeoning BPO sector, writing proficiency is on the rise.

4. Strategic focus on L&D and hiring

Regions such as Asia Pacific, China, the Middle East, and Central Asia are integrating English as more than merely a hiring ingredient. Here, businesses are increasingly propelling language strength through dedicated training programs.

5. Industry-specific proficiency variability

Industry insights showcase crucial skills gaps and opportunities. The communications sector excels in verbal skills, while sectors like telecom show balanced proficiency across speaking and writing—each sector's unique requirements profile opportunities for refined training strategies.

Explore regional trends in more detail

Unlock a world of regional intelligence with our dedicated market analyses. From India’s emphasis on voice-based testing to Egypt’s ascent as a BPO powerhouse, our report takes you through the unique growth factors and challenges in key markets—India, the Philippines, Japan, Colombia, Egypt and Europe.

Get access to these insights and more by downloading the full report.

Connect with our legacy

For a comprehensive view of evolving language trends, revisit our earlier reports here:

Equip your enterprise with cutting-edge insights and secure a competitive edge in the world of global communication. Download the ÃÛÌÒapp Global English Proficiency Report 2024 today and leverage ÃÛÌÒapp’s English language testing and learning suite to support your business growth.

More blogs from ÃÛÌÒapp

  • A businessman smiling outside

    Upskilling and re-skilling for work: Future-proofing your career

    Por Claire Chettiar

    In today's rapidly evolving work landscape, the importance of both upskilling and re-skilling has never been more evident. The skills required in the workplace are continuously shifting due to technological advancements, changing job roles, and increasing global competition. Learning new skills is the key to remaining relevant, competitive, and future proofing your career.Ìý

    A recentÌýÃÛÌÒapp skills outlook reportÌýshows how Indian workers are keen to improve their skills for career growth (with a focus on certain skills in technology and business English) to keep up with progression, and to stay relevant to employers. Following this, in today's post, we explore the significance of upskilling and re-skilling and how they can empower you to thrive in the dynamic world of work.Ìý

    Staying relevant in a changing job market

    The job market is in a constant state of flux, with traditional roles being disrupted and new ones emerging. Upskilling allows you to stay ahead of these changes in your current career, and reskilling allows you to adapt and remain relevant in the face of evolving skill requirements. By continuously updating and expanding your skill set, you enhance your employability and increase your chances of securing meaningful employment opportunities, even in the face of automation and job market fluctuations.

    Enhancing professional growth and advancement

    Upskilling is not just about maintaining your current job; it is also a catalyst for professional growth and advancement. By acquiring new skills, you broaden your horizons, open doors to new career possibilities, and position yourself for promotions and higher-level positions.

    Employers value employees who demonstrate a commitment to self-improvement and possess a diverse range of skills, making upskilling a powerful tool for career progression.

    Navigating technological advancements

    Technology continues to reshape the workplace, and upskilling is essential for effectively navigating these advancements. Automation, artificial intelligence, and digitalization are transforming industries, and workers must adapt to remain relevant. Re-skilling in areas such as data analysis, coding, cybersecurity, or digital marketing equips you with the expertise needed to leverage technology and work alongside it, rather than being displaced by it.

    Increasing job satisfaction and motivation

    Learning and growth are fundamental drivers of job satisfaction and motivation: research has shown that it is as significant a factor as low pay in peoples' decision to stay with a particular company or job role1. Upskilling not only expands your knowledge but also stimulates your intellectual curiosity and passion for your work. When you invest in your professional development, you can align your skills with your passions and find greater fulfilment in your chosen career path.

    Nurturing adaptability and resilience

    Upskilling fosters adaptability and resilience, two essential qualities in today's dynamic work environment. The estimates that a quarter of all jobs will be disrupted in the next five years alone; meaning that everyone needs to be prepared for change and uncertainty.

    By continuously learning and developing new skills, you become more adaptable to changing circumstances and can readily embrace new challenges. Upskilling enhances your problem-solving abilities, critical thinking skills, and ability to learn quickly, making you better equipped to handle unexpected situations and thrive in an ever-evolving workplace.

    Remaining competitive in a global economy

    As the world becomes increasingly interconnected, global competition for jobs is intensifying. By staying abreast of industry trends, acquiring in-demand skills, and demonstrating a commitment to self-improvement, you differentiate yourself from other candidates and increase your chances of securing coveted job opportunities, both domestically and internationally.

    The importance of upskilling and re-skilling for work cannot be overstated. In a rapidly changing world, they are the keys to remaining relevant, adaptable, and competitive. By continuously learning and developing new skills, you future-proof your career, enhance your employability, and open doors to new opportunities.

    Embrace skills development as a lifelong journey: by doing so, you empower yourself to thrive in the dynamic world of work and build a fulfilling, successful career.

  • Coworkers sat at a desk with their laptops, smiling and talking to eachother

    Boosting employee retention: Benefits of language learning in the workplace

    Por Claire Chettiar

    In the era of the Great Resignation, there are lots of factors that influence whether or not someone chooses to stay with their company or decides to accept a job offer from a new employer.

    Whilst fair pay remains a constant in this, feeling included, valued, and cared about by colleagues plays a significant role in the decision on whether to stay or go.

    Ìý

  • Three business people walking through a hallway smilng

    The value of language skills in the workplace

    Por Claire Chettiar

    Language skills have become increasingly important in the workplace as the world becomes more globalized and connected. Having the ability to communicate effectively in more than one language is very valuable, and with English being a leading lingua franca for businesses across the world, language skills sit at the heart of business success.

    Here we highlight four top reasons why language skills are so valuable in the workplace.

    Enhanced communication

    Effective communication is the number one soft skill that employers look for, . Having strong language skills enables better communication with clients and colleagues, and also helps to work effectively with people from different cultures. It builds solid relationships and reduces frustration where customers or colleagues may otherwise feel that they are not understood or listened to.

    Career opportunities

    Having different languages on your CV can really help to stand out among other candidates. For some industries it is essential, such as tourism, where it is necessary to serve clients from different countries, and this is also true where companies serve clients in international markets.

    Where businesses are increasingly moving to hybrid working practices that can include teams spread across different countries and timezones, it is also becoming more of an expectation and advantage to be able to connect through a central language, such as English.

    Furthermore, having English language skills can provide employees with better networking opportunities, in particular through conferences, trade shows and social media platforms such as LinkedIn.

    Personal growth

    Learning a new language can be a very enriching experience that enhances personal growth and skills development. Language learning doesn't just impact communication skills; it's also been noted that learning a language helps the brain process and remember information more efficiently[1], as well as developing new cognitive and problem-solving skills.

    Learning a new language requires discipline, dedication, and patience, which are qualities that can be applied to other areas of work and life.

    To summarise, language skills are highly valuable in the workplace and can open up new career opportunities for employees, as well as adding tangible benefits to businesses. Investing in language skills can increase an employee's value, and this can help them succeed in today's ever-evolving work landscape.