6 tips for teaching business English to low level learners

Margaret O'Keeffe
A business woman in a suit sat at a laptop

The CEFR describes A1 and A2 learners as ‘basic users’ of a language. So how can we help these students to develop their English for the workplace?

Here are our six top tips:

1. Focus on high-frequency vocabulary for work

Learning English vocabulary for work context is the top priority for many low-level learners in business English classes. It helps them to communicate their message in a simple, effective way. This makes it important to teach common words and set expressions for everyday work situations.

These include:

  • lexical sets (words related to the same topic or situation) – for example, days, months, numbers, verbs to describe work routines, verbs in the past.
  • common collocations with verbs and nouns (for example, manage a team, have meetings, place an order, solve a problem).
  • functional language and fixed phrases – greetings (How are you? Nice to meet you.) and offers (How can I help you? Would you like…?).

2. Help students with vocabulary learning

Teach vocabulary items in realistic contexts. For example, phone calls, to-do lists, short emails, text messages etc.

While it might be tempting to give students lots of vocabulary to memorize, this can cause overload, be frustrating and ultimately demotivating for learners. Instead, you should aim to present eight to ten new words in a lesson as a general rule. This is an achievable number for working memory and helps to build learners’ confidence. The number of words can be a little higher if items are easy to show in images or there is repetition; for instance, the numbers 20 to 100.

Have students make simple decisions about new words, as this helps with recall later. Start with simple tasks, such as matching words and pictures or verb and noun collocations they’ve seen in a short text (for example, managing a team, call customers, writing emails, etc.). Next, ask students to complete sentences using the target words and write their own sentences using these words.

Getting students to personalize new vocabulary makes it more memorable, for instance writing sentences describing their work routines. Repetition also aids long-term memory, so make sure vocabulary is recycled in the materials in later lessons.

Finally, make a list of vocabulary games to use for revision exercises, warmers and to finish classes.

3. Maximize student speaking time

Learners need to develop their English-speaking skills for work. The classroom is a safe, low-stakes environment for them to gain fluency and confidence.

Use the audio and video scripts of short dialogues or an extract from a longer script. Students read the dialogue aloud in pairs or groups. Give feedback by drilling the stress and rhythm of any words or phrases which were difficult with the whole class. Back-chaining phrases – starting with the last sound and building up going backwards – is an excellent way to drill. Get students to swap roles and repeat the task.

You can also use another technique called disappearing dialogue. Put a short dialogue on the board for students to practice in pairs. Then delete parts of the dialogue and ask them to repeat the task, swapping roles each time. Gradually delete more parts to increase the challenge. Students can reconstruct the dialogue as a final task.

Moreover, surveys, questionnaires, true/false games, and information-gap exercises are ways to practice speaking in English, target structures, and vocabulary.

Get in touch about our business English courses

4. Provide support for speaking tasks

Use a model dialogue from the coursebook or one you wrote yourself. Ask students to build their own short dialogues by changing some details (such as names, dates, prices, and quantities). Or use one half of the dialogue and ask students to write the other part.

Then, have them perform their dialogues together with their script. Then, ask them to try to memorize it without the script. Finally, they should perform the dialogue for another pair or even for the whole class.

Give students a reason to listen to their partners when they are speaking. For example, a speaking task like placing an order on the phone, gives them a reason. The listening student can note the essential information and check their answers afterwards.

Repeating tasks with slight variations increases the challenge, improves fluency, helps students remember useful phrases, and builds self-confidence.

5. Practice work skills your students need

Students are much more engaged and motivated when the class content is relevant to their everyday situations. They will want to learn English for work and skills they need to practice include telephoning, socializing and giving presentations.

Writing skills are also important. This includes formal and informal text messages, simple forms, less formal emails to colleagues (e.g. to update on work) and more formal emails to customers (e.g. replying to a simple inquiry).

At the start of the class, make it clear what students will be doing in the lesson. You can refer to the lesson outcome on the coursebook page or write the lesson outcome in your own words on the whiteboard. For instance, “Today you will learn to place a simple order on the phone”.

At the end of the class, ask students to respond to the self-assessment statement: “I can place a simple order on the phone.”

This is a reminder of the purpose of the lesson. It also helps the students and teachers to reflect on the progress they are making.

The grammar syllabus should also relate to English learners' communicative needs (for example, describing your company, instructions, and talking about arrangements).

6. Teach functional language phrases

Draw students’ attention to useful phrases and functional language in speaking and writing. For instance, when greeting visitors (“Nice to meet you.” “See you later.”). They can memorize these utterances and put them to immediate use outside the classroom.

Use role plays to practice work skills and functional language skills. Give learners ample time to prepare and write down what they want to say. In a phone call role play, put students back to back to increase the challenge and add an element of authenticity; even better if they can call each other on their mobile phones from separate rooms.

Similarly, with presentations (for example, introducing yourself and your company), give students time to prepare and rehearse. They can ask colleagues to video them on their mobile phones for later correction work and feedback. Or they could rehearse and film themselves at home and show the final video in the next class.

These are just a few tips and techniques for teaching corporate English to low-level learners. It’s especially important for these students to start simple, recycle language often and build their confidence in their workplace English.

Explore our range of language courses

More blogs from app

  • Three individuals are engaged in a discussion around a table in a library, surrounded by books, with one person gesturing with their hands.

    Ready to study in the USA? Not all tests are created equal

    Por
    Reading time: 2 minutes

    If you’re planning to study in the USA, you’ve probably looked into English proficiency tests for university admissions. And you’ve probably noticed – they’re not all the same.

    • Some are more expensive.
    • Some take weeks to deliver results.
    • Some require you to travel to a test centre.

    The app English Express Test is different.

    What makes the app English Express Test special?

    This online English test is designed for international students who want to move quickly and confidently through the admissions process.

    • Take it from home– No travel needed. The app English Express Test is fully online, so you can complete your exam from anywhere in the world.
    • Get certified results in 48 hours– No long waits. Receive your official English proficiency scores fast, so you can meet university deadlines with ease.
    • Pay less– It’s one of the most affordable English tests for US university applications, helping you save on costs.
    • Accepted by a growing number of US universities– Use your results to apply to top institutions across the United States.
    • Built for momentum, not delays– Designed to help you move forward, not slow you down.

    Why this test matters

    When you’re applying to study in the USA, every day counts. You’re juggling application deadlines, coordinating with universities and planning your next big move. You need an English language test that supports your ambitions, not one that holds you back.

    What makesapp English Express Test different?

    • AI scoring for fairness and consistency– Advanced technology ensures your results are accurate and impartial.
    • Security inbuilt – Take your test with confidence, knowing your identity and results are protected.
    • CEFR and GSE-aligned results– Trusted by universities and colleges, your scores are mapped to international standards for English proficiency.

    It’s everything you need for your US university application, without the stress.

    Ready to take the test?

    If you’re searching for an English proficiency test that fits into your life and helps you move forward, the app English Express Test is ready when you are. Take your test today and start your journey to studying in the USA with confidence.

  • A person in a striped shirt writes with a marker on a whiteboard, holding a clip board

    Clear path to fast-track progress: Why choose assessment underpinned by the GSE

    Por
    Reading time: 4 minutes

    At the beginning of every school year, we welcome new learners into our classrooms with the same core question: Where are our students now, and how far can we take them?

    For English teachers, this reveals a huge challenge. In a single class, we might have one student at an A2 level, while others are solidly B1 or just entering A2+. Navigating such a wide range of abilities can feel overwhelming.

    We’ve all seen it: students can spend months (or even years) studying English and still feel like they haven’t moved up a level. Teachers work incredibly hard, and students put in the effort, but progress feels intangible. Why is that? And more importantly, how can schools make it easier to see and support that progress?

    In recent years, I have found a powerful ally in answering that question: the Global Scale of English (GSE). Backed by app and aligned with the CEFR, the GSE offers more than just levels, it provides a clear, data-informed path to language growth. Most importantly, it gives teachers and school leaders the ability to set meaningful goals and measure real progress.

    But, how is this useful at the beginning of the school year?

    Starting with assessment

    To get a clear picture from the start, assessment is essential; there’s no doubt about it. However, it can't just be a punctuation mark at the end of a term or a requirement from administration. Used strategically, this first assessment can be the compass that guides instruction and curriculum decisions, empowering both teachers and students from day one. This is why choosing the correct assessment tools becomes fundamental.

    The GSE difference: Precision, clarity, confidence

    Unlike the broad bands of the CEFR, the GSE provides a granular scale from 10 to 90, breaking down each skill into precise learning objectives. This allows educators to monitor progress at a much closer level, often identifying improvements that would otherwise go unnoticed.

    When learners see that their score has moved from 36 to 42, even if their overall CEFR level hasn’t changed, they gain confidence. They recognize that learning is a continuous process rather than a series of steps. Teachers, in turn, are able to validate growth, provide clear evidence of learning and tailor instruction to the learner’s current needs, not just their general level.

    For example, two students might both be classified as "A2", but the GSE gives us a much clearer picture: a student with a GSE score of 35 is likely mastering simple sentences, while another student scoring 40 might already be comfortable writing simple stories and is ready to tackle B1-level tasks.

    This isn't just data: it's a roadmap. It tells us exactly what to teach next, allowing us to differentiate with confidence instead of relying solely on gut feeling.

    GSE tools that make it happen

    app offers a comprehensive range of GSE-aligned assessment tools that support different stages of the learning journey. Each tool plays a distinct role in placement, diagnosis, benchmarking or certification.

  • A person in a denim jacket and striped shirt holds glasses and a notebook, standing by a window with bright daylight.

    What happens in the brain when you learn a language?

    Por
    Reading time: 7 minutes

    Whether you’re picking up Spanish for travel, Mandarin for business or French just for fun, you’re not only expanding your communication skills, you’re also giving your brain a powerful workout. But what actually happens inside your brain when you learn a language?

    The brain’s language centers

    Your brain is made up of many parts and two areas are significant for language:

    • : Located in the frontal lobe, this region helps you produce speech and form sentences.
    • : Found in the temporal lobe, this area helps you understand spoken and written language.

    When you start learning a new language, these areas get busy. They work together to help you listen, speak, read and write in your new language (Friederici, 2011).