Learning English and employability

Tas Viglatzis
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Reading time: 4 minutes

English not only opens up career opportunities beyond national borders; it is a key requirement for many jobs. It’s also no longer a case of just learning English for employability, but mastering English for business – and that means an on-going commitment to learn.

My experience is consistent with this trend. If I had to estimate the value that being fluent in English has had on my career, I'd say it was my entire life’s earnings. Learning English has offered me educational options beyond the borders of my own country and enabled me to develop the skills to work for global companies that operate across national boundaries. I have been privileged to work in different countries in roles that have spanned functions, geographies and markets – and my ability to learn and evolve my English skills has been an underlying factor throughout.

Mastering English for employability
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How I improved my English

I grew up in Greece, where – as is common in many European countries with languages that aren’t widely spoken – learning a second European language is part of the education system. As a result, my first encounter with English was through the Franklin approach, which focuses on grammar and writing rather than all the four core skills. This meant I could read and write very well, yet when I first arrived in the UK I couldn’t hold a simple conversation in the pub.

It’s a common problem with traditional educational approaches that don’t cover all the learning skills – something still evident in many countries globally. In Japan, for example, after years of focusing on reading and writing there’s now a strong desire to teach students to understand spoken English and speak fluently.

I was fortunate to complete my postgraduate studies in the UK. This was challenging because I had to raise my English to a much higher standard. I also had to improve my conversational English to enjoy a social life, which was a pretty powerful motivator. I surrounded myself with people who only spoke English, because hearing and using the language regularly are powerful tools in more easily understanding others, and making yourself understood.

Precision learning in the workplace

This approach, together with formal learning, eventually paid off for me. However, once I entered the workplace, I found that there were many new aspects of English to learn.

One of the main barriers to learning at different levels and applications of English – for university, for friendships, for work – is knowing precisely where you are at any stage of your learning journey, and knowing where you need to go next (and how best to get there). As I found, this is compounded when you enter the workplace where you also have new skills to learn in a second language, from IT to soft skills such as negotiation.

If I had been given a precise learning path to help me in my first job, or to get my second job and so on, then my end goals could have been reached more quickly and easily. Yes, I was highly motivated to learn, but what worked for me does not necessarily work for others – especially since professionals who learn English for work often have very little time.And with greater technology advances, we all now expect much faster results.

Crucially, whatever the learning methods and tools are, this points to two most challenging factors in English teaching and learning: making real progress and staying motivated.

In the past, progress in language learning has been measured in broad levels. Common scales, and the curriculum tied to them, are not always best designed to reflect the four skills or different applications, such as academic versus business.

These measures were increasingly being exposed as incomplete and no longer being fit for purpose. It is that need that led to the extensive global research and development into the Global Scale of English (GSE) – a precise, standardised measure of proficiency from 10 to 90 across the four skills.

The GSE extends the Common European Framework of Reference (CEFR); its steps are much more granular and it provides a powerful, focused motivator for further learning throughout your career. It includes sets of learning objectives as "can do" statements at each level; because these are tailored to the learning environment – for example, for work – learning goals and measures of progress are more relevant and accurate. That, in turn, leads to greater engagement and increased motivation.

The future of language learning in the workplace

The key trends of personalisation and adaptive learning are driving the future of English language learning. Online methods and the use of big data analytics and tools continues to expand and increase in sophistication, enabling English language learning to become more specific to individual needs, learning styles and capabilities while offering improved measurement of impact and results. This is vital because language learners learn at different rates and in different ways.

Technology is also helping us support another trend: increasing demand by learners for specific interventions and focus on micro-skills and competencies. As our ability to understand individual needs improves we will become better equipped to provide solutions that concentrate on what’s important for English learners and their careers, such as interviewing in English, running an effective meeting or being able to better express thoughts in writing.

There is a big opportunity for English language learning to embrace those trends, which is why we’re so excited with what we’re doing with the GSE: it gives us the necessary framework to offer flexibility of learning and increased levels of personalisation to English language learners, while ensuring that our products and solutions complement each other. Crucially, it also allows us to measure and show our learners their actual progress.

Finally, it’s important to remember that we never stop learning. Even after living in the UK for 20 years, I still find new words and expressions that open up new possibilities – both in and out of the workplace.

Read our blog posts "Internships: how they improve language skills"and "How adult learners navigate English language learning".

Learn about the GSE

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    Computer-based language assessment: the future is here

    Por David Booth

    Many people are surprised at the idea of a computer program marking an exam paper. However, computer-based testing already exists in many different formats and many different areas. Many tests or exams that form part of our daily life are taken on computers. If you’ve ever learned to drive, sat a citizenship test, done a training course at work, or completed a placement test for a language course, the odds are that you’ve already taken an automated test.

    Yet despite it being so common, there is still a lack of understanding when it comes to computer-based language assessment and how a computer can evaluate productive skills like speaking and writing.

    Computer-based testing: a closer look

    A common issue is that people have different ideas of what these tests entail. Computers can fulfill several essential roles in the testing process, but these often go unacknowledged. For example, a variety of test questions are needed to administer an exam, along with relevant data, and computers are used to store both the questions and the data. When it comes to creating randomized exams, computer software is used to select the exam questions, based on this data.

    Computers can make complex calculations far more quickly and accurately than humans. This means that processes that previously took a long time are completed in days, rather than weeks.

    Artificial intelligence (AI) technology is now capable of grading exam papers, for example. This means a shorter wait for exam results. In , candidates receive their results in an average of two days rather than waiting weeks for an examiner to mark their paper by hand.

    The benefits for students and teachers

    People take exams to prove their skills and abilities. Depending on their goals, the right result can open the door to many new opportunities, whether that is simply moving on to the next stage of a course, or something as life-changing as allowing you to take up your place on a university course in another country.

    A qualification can act as a passport to a better career or an enhanced education, and for that reason, it’s important that both students and teachers can have faith in their results.

    Computer programs have no inherent bias, which means that candidates can be confident that they will all be treated the same, regardless of their background, appearance or accent. , just one of app’s computer-based exams, offers students the chance to score additional points on the exam with innovative integrated test items.

    This integration means that the results are a far more accurate depiction of the candidate’s abilities and provide a truer reflection of their linguistic prowess.

    More than questions on a screen

    It’s not as easy as simply transferring the questions onto a computer screen. All that does is remove the need for pen and paper; this is a missed opportunity to harness the precision and speed of a computer, as well as its learning potential.

    Tests that have been fully digitized, such as PTE Academic, benefit from that automation; eliminating examiner bias, making the test fairer and calculating the results more quickly. Automated testing builds on the technological tradition of opening doors for the future – not closing them.

    How technology enhances language testing

    The development of automated testing technologies doesn’t merely make the examination process quicker and more accurate – it also gives us the chance to innovate. Speaking assessments are an excellent example of this.

    Previously, this part of a language exam involved an interview, led by an examiner, who asked questions and elicited answers. But now that we have the technological capability, using a computer offers students the chance to be tested on a much wider range of speaking skills, without worrying about the inherent bias of the examiner.

    Indeed, the use of a computer-based system facilitates integrated skills testing. Traditionally, language exams had separate papers focusing on the four skills of reading, listening, speaking and writing. But the more modern concept of language testing aims to assess these linguistic skills used together, just as they are in real-life situations.

    Afterwards, the various scores are categorized to allow learners an insight into their strengths and weaknesses, which helps both students and teachers identify areas which need improvement. This useful feedback is only possible because of the accuracy and detail of automated exam grading.

    The space race on paper

    Back in the 1960s, during the space race, computers were still a relatively new concept. Kathleen Johnson, one of the first African-American women to work for NASA as a scientist, was a mathematician with a reputation for doing incredibly complex manual calculations. Although computers had made the orbital calculations, the astronauts on the first space flight refused to fly until Kathleen had checked those calculations three times.

    This anecdote reminds us that - although computer technology is an inherent part of everyday life - now and then, we still need to check that their systems are working as they should. Human error still comes into play – after all, humans program these systems.

    PTE Academic – a fully digitized exam

    Every stage of PTE Academic, from registration to practice tests to results (both receiving and sharing them with institutions) happens online. It may come as a surprise to learn that the test itself is not taken online. Instead, students attend one of over 295 test centers to take the exam, which comes with the highest levels of data security.

    This means that each student can sit the exam in an environment designed for that purpose. It also allows the receiving institutions, such as universities and colleges, to be assured of the validity of the PTE Academic result.

    The future is here

    We created computers, but they have surpassed us in many areas – exam grading being a case in point. Computers can score more accurately and consistently than humans, and they don’t get tired late in the day, or become distracted by a candidate’s accent.

    The use of AI technology to grade student responses represents a giant leap forward in language testing, leading to fairer and more accurate student results. It also means more consistency in grading which benefits the institutions, such as universities, which rely on these scores to accurately reflect ability.

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    How using jargon, idioms and colloquialism confuses English learners

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    “How do I learn thee? Let me count the ways”

    Did you get it?

    To ‘get’ the title of this post, you must first recognize that it is based on the famous opening line from Elizabeth Barrett Browning’s Sonnet 43, published in 1850. Then you need to understand that “thee” is an old form of the word “you”. Next, you need to appreciate the pun on the word “love”, which has been changed to “learn”. Lastly, you need to figure out the full meaning of the phrase, which likens the idea of learning English to the idea of love, or a labor of love (also an idiom), and the many different ways you can do it.

    That’s a lot of steps, but a fluent English speaker would likely pick it up. That’s because they've learned the language from childhood in an English-speaking country, probably studied some poetry at school and have absorbed this quote through news media, popular culture or at a wedding.

    Understanding jargon, idioms and colloquialism is one of the hardest parts of learning any new language. It’s only achieved by repeated exposure to – and immersion in – speech. In the Global Scale of English Learning Objectives for Adult Learners, listening to, and recognizing a wide range of idioms and colloquialisms doesn’t appear until 83, at the very upper edge of C1. For speaking, joining a conversation in progress with fluent speakers on complex topics comes in at 81. Reading idiomatic or non-standard language appears at 76, again within C1. It all adds up to a very sophisticated level of understanding.

    Yet jargon and idioms are huge parts of English. They are also constantly changing, and jargon morphs with new innovations, professional disciplines, and generations.

    When an idiom is over-used, it becomes a cliché. Sometimes idioms stick out like a sore thumb because they’re unrelated to context – but not always.

    Even fluent English speakers don’t necessarily realize an idiom is an idiom. Take the phrase “I’ll call you tomorrow”.Most fluent English speakers would see that as a simple declarative sentence. The expression comes from the idea of “calling on” someone in person, or calling their name to get their attention, but asecond-language English speaker may not immediately grasp the fact that it now involves a phone, and can be achieved over long distances.

    English is both complex and rich in figurative language; we know this. That’s one of its beauties and also a challenge of learning it. But at what point do these kinds of figurative language become incorrect?

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    Second-language English speakers find idioms and jargon difficult and therefore see far less need for them. Although sayings can be lovely, charming and fun, these linguistic devices mask meaning by their very nature. This makes language less efficient when not every participant in a conversation can decode them. The proportion of people who can’t is growing, which might affect what is considered to be “correct” in the coming decades and have implications for what is taught.

    Want to learn some idioms? Check out - Eerie English idioms and phrases

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    How to get teenagers to think critically

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    Critical thinking is a 21st century skill that has been around for thousands of years. There are records of Socrates using critical thinking skills in his teaching in 4th century BC Greece. In recent years though, critical thinking has again become more prominent in education.

    What is critical thinking?

    Critical thinking requires students to do more than remember and repeat information. Instead, it encourages them to analyze, examine, evaluate and use their problem-solving abilities through questioning, theorizing and rationalizing to have a deeper understanding of the world around them, both inside the classroom and beyond.

    Why is critical thinking so important?

    In the past, success in education was largely based on the ability to remember facts and figures. However, the skills which our students need today go further than memorization. With our rapidly evolving technology, the internet, and the bewildering amount of information online, it is essential that our students can use higher-order thinking skills to analyze and assess the information they are presented with.

    How can you incorporate critical thinking into your classes?

    Devising long-term goals

    We all know the importance of looking ahead and planning for the future. We can encourage this skill in our students and directly relate it to their learning.

    At the start of the course, take a moment to chat with each student individually and ask them to identify an objective for the first part of the year. You may like to brainstorm possible objectives as a class first, but it’s important for students to determine their own personal objectives, rather than imposing objectives on them.

    During the first half of the year you can talk to each student about their progress and ask them to assess to what extent they’re achieving their goals.

    The key point comes at the end of the semester when students evaluate their progress and set a new objective for the following one.

    Analyzing

    The ability to analyze options, risks and opinions will help your students in the future in many situations, including when they decide which course to take at university or which job to take.

    You can practice this skill by providing students with relatable situations and asking them to analyze and compare the options.

    For example:

    Imagine you are taking a trip with some friends this summer. You have a number of different options and want to discuss them before finalizing your plans. Talk to a partner about the different trips and decide which would be best:

    • Traveling around Europe by train for a month ($1,000)
    • A weekend hiking and camping in the countryside ($200)
    • A weekend break in a big city, with shopping, sightseeing and museum trips ($500)
    • A week-long trip to the beach in an all-inclusive resort ($650)

    Anticipating consequences

    Students also need to have an awareness of the consequences of their actions; this is a skill which is transferable to making business decisions, as well as being important in their everyday lives.

    To practice this skill, put students into small groups and give them the first part of a conditional sentence. One student completes the sentence and then the next student adds a consequence to that statement.

    For example:

    Student A: If I don’t study for my English exam, I won’t pass.

    Student B: If I don’t pass my English exam, my parents won’t let me go out this weekend.

    Student C: If I can’t go out this weekend, I’ll miss the big football match.

    Student D: My coach won’t let me play next year if I miss the big match.

    Rearranging the class menu

    By giving students more responsibility and having them feel invested in the development of the lesson, they will be much more motivated to participate in the class.

    Occasionally, let students discuss the content of the day’s class. Give them a list of tasks for the day, including how long each will take and allow them to discuss the order in which they’ll complete them. For larger classes, first have them do it in pairs or small groups and then vote as a whole class.

    Write on the board:

    • Class discussion (5 minutes)

    The following tasks can be done in the order you decide as a class. You have five minutes to discuss and arrange the tasks as you choose. Write them on the board in order when you’re ready.

    • Check homework (5 minutes)
    • Vocabulary review (10 minutes)
    • Vocabulary game (5 minutes)
    • Reading activity (15 minutes)
    • Grammar review game (5 minutes)
    • Speaking activity (10 minutes)

    Take this one step further by asking your students to rate each activity out of 10 at the end of the class. That way, you’ll easily see which tasks they enjoy, helping you plan more engaging lessons in the future.