Improving your business English vocabulary for the workplace

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Reading time: 5 minutes

So, you’re thinking about brushing up on your business English and learning new business vocabulary. In today’s corporate world, having a good handle on basic business terms and business lingo can really set you apart. It’s not just about sounding smart in meetings or crafting the perfect email, though that’s part of it. It’s about feeling more confident and fitting in seamlessly with your colleagues and clients from around the globe. Plus, knowing the right words and phrases can help you navigate tricky situations, negotiate better deals, and make a great impression on customers.

Whether you’re attending business meetings, writing emails, or networking with colleagues, a strong grasp of business English vocabulary can set you apart and open doors to new opportunities.

So, let’s dive in and explore some ways to improve your business English vocabulary.

What business English should you learn?
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Why business English vocabulary is important

Having a broad business English vocabulary is beneficial for several reasons:

  • Professionalism: Using appropriate and precise language showcases your professionalism and competence.
  • Business English expressions: Familiarity with common expressions, including idioms and jargon, is essential for fluency in corporate communication.
  • Clarity: Clear communication helps avoid misunderstandings and ensures your messages are understood.
  • Efficiency: Knowing the right terms can make your communication more concise and to the point.
  • Networking: Engaging in business discussions with the correct vocabulary helps build relationships and expand your professional network.

A good grasp of this is crucial for effective business conversations, helping you make a lasting impression on colleagues and clients.

Key areas to focus on in the business environment

Improving your business English vocabulary involves focusing on several key areas relevant to the workplace:

1. Common business terms

Understanding common business terms is fundamental. These include words and phrases used in meetings, negotiations and general business communication.

Examples of essential business vocabulary

To help you get started, here are some important examples of corporate vocabulary across different categories:

  • Agenda: A list of items to be discussed at a meeting.
  • Benchmark: A standard or point of reference against which things may be compared.
  • Stakeholder: A person with an interest or concern in a business.
  • ROI (Return on Investment): A measure of the profitability of an investment.
  • Balance sheet: A financial document that provides a snapshot of the company's financial status at a specific point in time.
  • Consensus: General agreement among a group of people. Example: "We need to reach a consensus before proceeding with the project."
  • Synergy: The combined effect greater than the sum of individual efforts. Example: "The merger will create synergies that benefit both companies."
  • New business: A business in its first few months or years of trading, often associated with entrepreneurship and potential for significant growth.

These terms are often part of the widely accepted corporate speak, which includes overused words and phrases in professional settings.

2. Industry-specific vocabulary

Different industries have their own jargon and specialized terms. Familiarise yourself with the vocabulary specific to your field. Here are a few examples.

Marketing

  • Conversion rate: The percentage of visitors to a website who take a desired action. Example: "Our new campaign improved the conversion rate significantly."
  • Customer journey: The complete experience a customer goes through when interacting with a company. Example: "Mapping the customer journey helps identify points of improvement."
  • Demographic segmentation: This includes variables such as age, gender, income, education and occupation.Example: "We tailored our marketing strategy to target millennials and Gen Z through social media platforms."

Finance

  • Diversification: Spreading investments to reduce risk.Example: "Diversification of the portfolio can protect against market volatility."
  • Depreciation: The reduction in the value of an asset over time. Example: "We need to account for depreciation when calculating annual profits."
  • Cash flow: The movement of cash in and out of a company. Example: "A positive cash flow is crucial for the financial stability of the business."

Technology

  • Big Data: Large volumes of data that can be analyzed for insights. Example: "Big data analytics can reveal trends that drive business strategy."
  • Blockchain: A digital ledger used for recording transactions securely.Example: "Blockchain technology is revolutionizing supply chain management."
  • Internet of Things (IoT): The interconnection via the internet of computing devices embedded in everyday objects, enabling them to send and receive data.Example: "IoT technology will revolutionize our inventory management systems."

3. Formal and informal language

Understanding when to use formal and informal language is crucial. Formal language is often used in official documents and professional settings, while informal language may be used in casual conversations or internal communications.

Teams need to be on the same page to ensure effective communication and avoid misunderstandings.

Giving feedback:

Formal: "I would appreciate it if you could review the proposal and share your feedback."

Informal: "Please take a look at the proposal and let me know what you think."

Requesting information:

Formal: "Could you kindly provide the sales figures for Q3 by the end of the day?"

Informal: "Can you send me the sales numbers for Q3 by today?"

4. Phrasal verbs

Phrasal verbs are phrases that consist of a verb combined with a preposition or adverb (or both), which creates a meaning different from the original verb on its own. These constructions are widespread in business English and other forms of communication. For example, the verb "bring" combined with the preposition "up" forms "bring up".

Learning these can help you understand and participate in conversations in business contexts more effectively:

  • Bring up: To mention or introduce a topic.
  • Carry out: To perform or complete a task.
  • Turn down: To reject or refuse an offer.
  • Get the ball rolling: To start a meeting or initiate an activity.
  • Fill out: To complete a form or document. Example: "Please fill out the application form and submit it by Monday."
  • Go over: To examine or review something.Example: "Let'sgo over the quarterly results before the meeting."
  • Put off: To delay or postpone.Example: "We decided to put off the launch date until further notice."

Keep practicing and working on it

Improving your business English vocabulary is a valuable investment in your professional development and helps you navigate the business world with greater ease and proficiency.

By focusing on key areas, employing effective strategies and practicing regularly, you can enhance your communication skills and boost your confidence in the workplace. Remember, consistency is key—make it a habit to learn and use new words and vocabulary daily.

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    • Use musical instruments or clap to help students break words into individual sounds.
    • Alternatively, use ‘robot talk’ – say the words in a robotic way, breaking up the words into their component sounds, for example ‘r-e-d’.
    • Tongue twisters are useful for working on the initial sounds in words. Try creating tongue twisters using known vocabulary and students’ names, e.g. Sara sings in the sun.
    • Many ELT courses provide phonics songs that practice new sounds. However, you can also adapt well-known songs to teach phonics.

    Example song:

    Clap your hands and turn around!

    Put your hands up!
    Put your hands down.
    Clap your hands
    And turn around!

    Put your head up!
    Put your head down!
    Clap your hands
    And turn around.

    Put your leg up!
    Put your leg down!
    Clap your hands
    And turn around.

    2. Move your body

    Learning through movement comes naturally to many young learners and can be a dynamic part of your phonics routine. Incorporating movement into your lessons can motivate students and help them retain the sounds and letters.

    • Add an accompanying action when you present a new phonics sound and its corresponding letter/s. For example, say, ‘S, s, s, snake’ and make a snaking movement with your arm. The action becomes a visual prompt, so students call out ‘S!’ whenever you do the action.
    • Air drawing can be great fun. Have students trace the shape of letters in the air with a finger while repeating the corresponding sound. This is also good pre-writing practice.
    • You can even challenge students to work alone or in pairs to make letter shapes with their whole bodies!

    3. Make phonics tactile

    To really embed the connection between the shape of the letters and the sounds they represent, get children to use their hands to feel the shape of the letters while they repeat the sounds.

    These tactile phonics activities have the added advantage of working on fine motor skills, which in turn will improve students’ handwriting.

    • Show students how to trace the shape of the letter in a tray of sand while repeating the sound. Alternatively, try tracing the letter shape in shaving foam.
    • Try modeling the letter shapes out of playdough or a piece of string.
    • A fun pair-work game involves one student silently drawing a letter on their partner’s back. Their partner must guess the letter and say the sound.

    4. Be creative

    There are wonderful, creative ways you can explore phonics with your students. For younger students who don’t yet have the fine motor skills to write letter shapes, using arts and crafts can be an enjoyable way to reinforce the link between the letter/s and the sound.

    • They could make letter shapes from dried pasta or use junk modeling.
    • Have your students decorate letter shapes by painting, coloring, or collaging. This will help them memorize the shapes. Encourage them to repeat the sounds as they do this, or play a phonics rhyme in the background so the association between the sound and letter/s is constantly reinforced.

    Create class displays for different sounds using a variety of pictures and objects starting with that sound. Use them for revision and classroom games. Try splitting the class into teams and then calling out a sound, or a word starting with that sound. The first team to touch the display with the matching letter/s wins a point.

    5. Play games

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    • Play ‘Whispers’. Students sitting in a circle whisper a sound rather than a word to the child next to them until it reaches the end of the circle. The last child says the sound aloud, or points to the letters that correspond to that sound.
    • Get children to create their own sets of cards with sounds and pictures on them. These can be used to play card games like snap and pairs.
    • Other games such as i-spy, board rush games, bingo and lucky dip, can be easily adapted to teach phonics.

    Whether you dedicate a whole lesson or just five minutes of your lesson to phonics, make sure to have fun!