Improving your business English vocabulary for the workplace

Business people sat at a table together, two of them shaking hands.
Reading time: 5 minutes

So, you’re thinking about brushing up on your business English and learning new business vocabulary. In today’s corporate world, having a good handle on basic business terms and business lingo can really set you apart. It’s not just about sounding smart in meetings or crafting the perfect email, though that’s part of it. It’s about feeling more confident and fitting in seamlessly with your colleagues and clients from around the globe. Plus, knowing the right words and phrases can help you navigate tricky situations, negotiate better deals, and make a great impression on customers.

Whether you’re attending business meetings, writing emails, or networking with colleagues, a strong grasp of business English vocabulary can set you apart and open doors to new opportunities.

So, let’s dive in and explore some ways to improve your business English vocabulary.

What business English should you learn?
Reproducir
Privacy and cookies

By watching, you agree app can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Why business English vocabulary is important

Having a broad business English vocabulary is beneficial for several reasons:

  • Professionalism: Using appropriate and precise language showcases your professionalism and competence.
  • Business English expressions: Familiarity with common expressions, including idioms and jargon, is essential for fluency in corporate communication.
  • Clarity: Clear communication helps avoid misunderstandings and ensures your messages are understood.
  • Efficiency: Knowing the right terms can make your communication more concise and to the point.
  • Networking: Engaging in business discussions with the correct vocabulary helps build relationships and expand your professional network.

A good grasp of this is crucial for effective business conversations, helping you make a lasting impression on colleagues and clients.

Key areas to focus on in the business environment

Improving your business English vocabulary involves focusing on several key areas relevant to the workplace:

1. Common business terms

Understanding common business terms is fundamental. These include words and phrases used in meetings, negotiations and general business communication.

Examples of essential business vocabulary

To help you get started, here are some important examples of corporate vocabulary across different categories:

  • Agenda: A list of items to be discussed at a meeting.
  • Benchmark: A standard or point of reference against which things may be compared.
  • Stakeholder: A person with an interest or concern in a business.
  • ROI (Return on Investment): A measure of the profitability of an investment.
  • Balance sheet: A financial document that provides a snapshot of the company's financial status at a specific point in time.
  • Consensus: General agreement among a group of people. Example: "We need to reach a consensus before proceeding with the project."
  • Synergy: The combined effect greater than the sum of individual efforts. Example: "The merger will create synergies that benefit both companies."
  • New business: A business in its first few months or years of trading, often associated with entrepreneurship and potential for significant growth.

These terms are often part of the widely accepted corporate speak, which includes overused words and phrases in professional settings.

2. Industry-specific vocabulary

Different industries have their own jargon and specialized terms. Familiarise yourself with the vocabulary specific to your field. Here are a few examples.

Marketing

  • Conversion rate: The percentage of visitors to a website who take a desired action. Example: "Our new campaign improved the conversion rate significantly."
  • Customer journey: The complete experience a customer goes through when interacting with a company. Example: "Mapping the customer journey helps identify points of improvement."
  • Demographic segmentation: This includes variables such as age, gender, income, education and occupation.Example: "We tailored our marketing strategy to target millennials and Gen Z through social media platforms."

Finance

  • Diversification: Spreading investments to reduce risk.Example: "Diversification of the portfolio can protect against market volatility."
  • Depreciation: The reduction in the value of an asset over time. Example: "We need to account for depreciation when calculating annual profits."
  • Cash flow: The movement of cash in and out of a company. Example: "A positive cash flow is crucial for the financial stability of the business."

Technology

  • Big Data: Large volumes of data that can be analyzed for insights. Example: "Big data analytics can reveal trends that drive business strategy."
  • Blockchain: A digital ledger used for recording transactions securely.Example: "Blockchain technology is revolutionizing supply chain management."
  • Internet of Things (IoT): The interconnection via the internet of computing devices embedded in everyday objects, enabling them to send and receive data.Example: "IoT technology will revolutionize our inventory management systems."

3. Formal and informal language

Understanding when to use formal and informal language is crucial. Formal language is often used in official documents and professional settings, while informal language may be used in casual conversations or internal communications.

Teams need to be on the same page to ensure effective communication and avoid misunderstandings.

Giving feedback:

Formal: "I would appreciate it if you could review the proposal and share your feedback."

Informal: "Please take a look at the proposal and let me know what you think."

Requesting information:

Formal: "Could you kindly provide the sales figures for Q3 by the end of the day?"

Informal: "Can you send me the sales numbers for Q3 by today?"

4. Phrasal verbs

Phrasal verbs are phrases that consist of a verb combined with a preposition or adverb (or both), which creates a meaning different from the original verb on its own. These constructions are widespread in business English and other forms of communication. For example, the verb "bring" combined with the preposition "up" forms "bring up".

Learning these can help you understand and participate in conversations in business contexts more effectively:

  • Bring up: To mention or introduce a topic.
  • Carry out: To perform or complete a task.
  • Turn down: To reject or refuse an offer.
  • Get the ball rolling: To start a meeting or initiate an activity.
  • Fill out: To complete a form or document. Example: "Please fill out the application form and submit it by Monday."
  • Go over: To examine or review something.Example: "Let'sgo over the quarterly results before the meeting."
  • Put off: To delay or postpone.Example: "We decided to put off the launch date until further notice."

Keep practicing and working on it

Improving your business English vocabulary is a valuable investment in your professional development and helps you navigate the business world with greater ease and proficiency.

By focusing on key areas, employing effective strategies and practicing regularly, you can enhance your communication skills and boost your confidence in the workplace. Remember, consistency is key—make it a habit to learn and use new words and vocabulary daily.

More blogs from app

  • A teacher stood at a board in a library with notes all over it, with his students in the background looking at him

    Mind the gap in your English lesson planning

    Por Ehsan Gorji

    Professional English teachers love lesson planning. They can always teach a class using their full wardrobe of methods, techniques and games, but a detailed plan means they can deliver a richer and more modern lesson – after all, a teacher usually plans using their full potential.

    Whenever I observe a teacher in their classroom, I try to outline a sketch of their English lesson plan according to what is going on. I am careful to observe any 'magic moments' and deviations from the written plan and note them down separately. Some teachers seize these magic moments; others do not. Some teachers prepare a thorough lesson plan; others are happy with a basic to-do list. There are also teachers who have yet to believe the miracles a lesson plan could produce for them and therefore their sketch does not live up to expectations.

    The 'language chunks' mission

    After each classroom observation, I’ll have a briefing meeting with the English teacher. If the observation takes place in another city and we cannot arrange another face-to-face meeting, we’ll instead go online and discuss. At this point, I’ll elicit more about the teacher’s lesson plan and see to what extent I have been an accurate observer.

    I have found that Language Inspection is the most frequent gap in lesson planning by Iranian teachers. Most of them fully know what type of class they will teach; set SMART (Specific, Measurable, Attainable, Relevant and Timely) objectives; consider the probable challenges; prepare high-quality material; break the language systems into chunks and artistically engineer the lesson. Yet, they often do not consider how those language chunks will perform within a set class time – and their mission fails.

    The Language Inspection stage asks a teacher to go a bit further with their lesson planning and look at the level of difficulty of various pieces of content in the lesson. Is there enough balance so that students can successfully meet the lesson objectives? If the grammar, vocabulary and skills are all above a student’s ability, then the lesson will be too complex. Language Inspection allows a thoughtful teacher to closely align the objective with the difficulty of the grammar, vocabulary and skill. A bit like a train running along a fixed track, Language Inspection can help make sure that our lessons run smoothly.

    Lesson planning made easy with the GSE Teacher Toolkit

    If a lesson consists of some or many language chunks, those are the vocabulary, grammar and learning objectives we expect to be made into learning outcomes by the end of the class or course. While Language Analysis in a lesson plan reveals the vocabulary, grammar and learning objectives, in Language Inspection each chunk is examined to determine what they really do and how they can be presented and, more importantly, to assess the learning outcomes required.

    can be a teacher’s faithful lesson-planning pal – especially when it comes to Language Inspection. It’s simple to use, yet modern and exciting. It is detailed and it delivers everything you need.

    To use it, all you need is an internet connection on your mobile, tablet, laptop or PC. Launch and you’ll have the ability to delve into the heart of your lesson. You’ll be able to identify any gaps in a lesson – much like the same way you can see the gap between a train and a platforms edge. Mind the gap! You can look into the darkness of this gap and ask yourself: “Does this grammar form belong in this lesson? Do I need to fit in some vocabulary to fill up this blank space? Is it time to move forward in my schedule because my students are mastering this skill early?”

    gives you the ability to assess your lesson to look for these gaps – whether small or big – in your teaching. By doing this you can plan thoughtfully and clearly to support your students. It really is an opportunity to 'mind the gap' in your English lesson planning.

  • Woman and a child sat outdoors reading

    How to understand – and use – English oxymorons

    Por

    If you had to explain what an oxymoron is, what would you say? And would you know how to use one correctly? You might even be using oxymorons already completely by accident. After all, how many times have you talked about a “small crowd”, described someone as a “big baby” or gossiped about an “open secret”?

    Let’s explain more about the term. An is a figure of speech where two words of opposed or contradictory meaning are used together to create emphasis. While some oxymorons are created by accident – such as “small crowd” – sometimes they are used deliberately to draw attention to something or to create drama for the reader or listener. Let’s take a closer look at some popular English oxymorons and get to the bottom of what they actually mean.

  • students sat at desks looking at their workbooks

    Mindfulness in the classroom: Autopilot and paying attention

    Por Amy Malloy

    The challenge: the lure of automatic pilot

    Have you ever got to the bottom of the page in your favorite book and then realized you have no idea what you just read? This is due to being in a semi-conscious mental state called 'automatic pilot'. In automatic pilot mode, we are only partially aware of what we are doing and responding to in the present moment. If left to its own devices, it can end up masking all our thought patterns, emotions and interactions with those around us. Humans are habitual creatures, building functional 'speed-dials' to allow us to survive in the present while the mind is elsewhere planning for the future or ruminating in thought. The challenge here is that we are responding to the present moment based solely on habits learned from previous experience rather than making conscious choices based on the nuances of the moment itself. Luckily, mindfulness can help.

    The solution: the importance of paying attention on purpose

    Jon Kabat-Zinn, Professor Emeritus of Medicine at the University of Massachusetts Medical School, is often credited with bringing mindfulness into the secular mainstream. He defines the practice as: "paying attention in a particular way: on purpose, in the present moment and non-judgmentally."

    Paying attention on purpose is the skill needed to move out of automatic pilot. As such, practicing mindfulness starts with learning how to pay attention. The more we focus, the more the brain builds strength in the areas involved in this type of concentration - and the easier it becomes to do it automatically. In other words, it becomes a habit to be present.

    In the early years of primary school, a child's brain is developing more quickly than it ever will again. Young minds are in the process of forming their very first habits, and so learning to pay attention on purpose will have a .

    The why: why is this particularly important in schools?

    If you're a teacher wondering why this is important, mindfulness has many benefits in the classroom. Perhaps the most notable is its facility for improving children's attention span during English lessons and elsewhere in life. This is increasingly important as children are immersed in a world of digital screens and social media. Learning to focus can help to counteract the constant demands on their attention and develop greater patience and staying power for any one activity.

    , experts agree that our attention span varies depending on what we are doing. The more experience we have of how much attention a certain situation needs, the more the brain will adapt and make it easier for us to focus on those situations.

    The brains of school-age children develop rapidly. So, the more we can do to demonstrate to them what it feels like to pay attention for a prolonged period, the more likely they are to be able to produce that level of attention in similar situations.

    For teenagers it is even more important. During adolescence, our brains undergo a unique period of neural development. The brain rapidly streamlines our neural connections to make the brain function as efficiently as possible in adulthood. Like a tree shedding branches, it will get rid of any pathways that are not being used and strengthen up the areas that are being used: use it or lose it. So if teenagers are not actively using their ability to pay conscious attention and spending too much time in automatic pilot mode, through screen use and in periods of high exam stress, the brain won't just not strengthen their capacity to focus; it may make it harder for them to access the ability to pay attention in future.

    The how: three exercises to teach your students mindfulness

    These three mindfulness exercises will help your language students integrate awareness into everyday activities in their school and home lives.

    1. Mindful use of screens and technology

    Screen use is a major culprit of setting the brain into automatic pilot. This is an activity you canpractice in school during computer-based lessons or even ask the students to practise at home.

    • Close your eyes and notice how you feel before you've started
    • Consciously decide on one task you need to do on the device
    • Consciously think about the steps you need to do to achieve that task and visualize yourself doing them
    • Then turn on the device and complete the task. When you have finished, put the device down, walk away, or do something different
    • Notice if you wanted to carry on using the device (this doesn't mean we need to)

    2. Mindful snacking

    We eat so habitually that we rarely notice the huge range of sensory stimulation going onunder the surface of this process. This is a great activity to practise with your students during breaks or lunch.

    • Hold the snack in your hand and notice five things you can see about it
    • Close your eyes and notice five things about the way it feels in your hand or to touch
    • Keep the eyes closed and notice five things you can smell about the snack
    • Bring the snack slowly to your mouth and taste it – notice five different subtle tastes

    3. Counting the breath

    A brilliantly simple exercise to teach the brain to focus attention on one thing for a longerperiod of time. It can be done anywhere and can also have the helpful side effect ofreducing stress through passively slowing down the breath.

    • Close your eyes or take a soft gaze in front of you
    • Focus your attention on the breath going in and out at the nostrils
    • Notice the breath temperature on the way into the nose compared to its temperature on the way out
    • Count 10 breaths to yourself – in 1, out 1; in 2, out 2; and so on
    • If the mind wanders, gently guide it back to the breath
    • When you get to 10 you can either stop there or go back to 1 and start again
    • In time, it will become easier to stay focused for the full 10 breaths and for even longer

    If a part of you is still wondering where to start with mindfulness, then paying conscious attention to anything that draws our senses to the present moment: the breath, physical sensations in the body, sounds, smells or tastes - these are all brilliant places to start. Remember that mindfulness is simply a state of mind, a way of interacting with the world around us. How we access that state of mind can vary depending on the school, the language lesson and the students - there are many possibilities. As an English teacher, it's important to encourage and help students academically and in regards to their wellbeing.