Improving your business English vocabulary for the workplace

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So, you’re thinking about brushing up on your business English and learning new business vocabulary. In today’s corporate world, having a good handle on basic business terms and business lingo can really set you apart. It’s not just about sounding smart in meetings or crafting the perfect email, though that’s part of it. It’s about feeling more confident and fitting in seamlessly with your colleagues and clients from around the globe. Plus, knowing the right words and phrases can help you navigate tricky situations, negotiate better deals, and make a great impression on customers.

Whether you’re attending business meetings, writing emails, or networking with colleagues, a strong grasp of business English vocabulary can set you apart and open doors to new opportunities.

So, let’s dive in and explore some ways to improve your business English vocabulary.

What business English should you learn?
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Why business English vocabulary is important

Having a broad business English vocabulary is beneficial for several reasons:

  • Professionalism: Using appropriate and precise language showcases your professionalism and competence.
  • Business English expressions: Familiarity with common expressions, including idioms and jargon, is essential for fluency in corporate communication.
  • Clarity: Clear communication helps avoid misunderstandings and ensures your messages are understood.
  • Efficiency: Knowing the right terms can make your communication more concise and to the point.
  • Networking: Engaging in business discussions with the correct vocabulary helps build relationships and expand your professional network.

A good grasp of this is crucial for effective business conversations, helping you make a lasting impression on colleagues and clients.

Key areas to focus on in the business environment

Improving your business English vocabulary involves focusing on several key areas relevant to the workplace:

1. Common business terms

Understanding common business terms is fundamental. These include words and phrases used in meetings, negotiations and general business communication.

Examples of essential business vocabulary

To help you get started, here are some important examples of corporate vocabulary across different categories:

  • Agenda: A list of items to be discussed at a meeting.
  • Benchmark: A standard or point of reference against which things may be compared.
  • Stakeholder: A person with an interest or concern in a business.
  • ROI (Return on Investment): A measure of the profitability of an investment.
  • Balance sheet: A financial document that provides a snapshot of the company's financial status at a specific point in time.
  • Consensus: General agreement among a group of people. Example: "We need to reach a consensus before proceeding with the project."
  • Synergy: The combined effect greater than the sum of individual efforts. Example: "The merger will create synergies that benefit both companies."
  • New business: A business in its first few months or years of trading, often associated with entrepreneurship and potential for significant growth.

These terms are often part of the widely accepted corporate speak, which includes overused words and phrases in professional settings.

2. Industry-specific vocabulary

Different industries have their own jargon and specialized terms. Familiarise yourself with the vocabulary specific to your field. Here are a few examples.

Marketing

  • Conversion rate: The percentage of visitors to a website who take a desired action. Example: "Our new campaign improved the conversion rate significantly."
  • Customer journey: The complete experience a customer goes through when interacting with a company. Example: "Mapping the customer journey helps identify points of improvement."
  • Demographic segmentation: This includes variables such as age, gender, income, education and occupation.Example: "We tailored our marketing strategy to target millennials and Gen Z through social media platforms."

Finance

  • Diversification: Spreading investments to reduce risk.Example: "Diversification of the portfolio can protect against market volatility."
  • Depreciation: The reduction in the value of an asset over time. Example: "We need to account for depreciation when calculating annual profits."
  • Cash flow: The movement of cash in and out of a company. Example: "A positive cash flow is crucial for the financial stability of the business."

Technology

  • Big Data: Large volumes of data that can be analyzed for insights. Example: "Big data analytics can reveal trends that drive business strategy."
  • Blockchain: A digital ledger used for recording transactions securely.Example: "Blockchain technology is revolutionizing supply chain management."
  • Internet of Things (IoT): The interconnection via the internet of computing devices embedded in everyday objects, enabling them to send and receive data.Example: "IoT technology will revolutionize our inventory management systems."

3. Formal and informal language

Understanding when to use formal and informal language is crucial. Formal language is often used in official documents and professional settings, while informal language may be used in casual conversations or internal communications.

Teams need to be on the same page to ensure effective communication and avoid misunderstandings.

Giving feedback:

Formal: "I would appreciate it if you could review the proposal and share your feedback."

Informal: "Please take a look at the proposal and let me know what you think."

Requesting information:

Formal: "Could you kindly provide the sales figures for Q3 by the end of the day?"

Informal: "Can you send me the sales numbers for Q3 by today?"

4. Phrasal verbs

Phrasal verbs are phrases that consist of a verb combined with a preposition or adverb (or both), which creates a meaning different from the original verb on its own. These constructions are widespread in business English and other forms of communication. For example, the verb "bring" combined with the preposition "up" forms "bring up".

Learning these can help you understand and participate in conversations in business contexts more effectively:

  • Bring up: To mention or introduce a topic.
  • Carry out: To perform or complete a task.
  • Turn down: To reject or refuse an offer.
  • Get the ball rolling: To start a meeting or initiate an activity.
  • Fill out: To complete a form or document. Example: "Please fill out the application form and submit it by Monday."
  • Go over: To examine or review something.Example: "Let'sgo over the quarterly results before the meeting."
  • Put off: To delay or postpone.Example: "We decided to put off the launch date until further notice."

Keep practicing and working on it

Improving your business English vocabulary is a valuable investment in your professional development and helps you navigate the business world with greater ease and proficiency.

By focusing on key areas, employing effective strategies and practicing regularly, you can enhance your communication skills and boost your confidence in the workplace. Remember, consistency is key—make it a habit to learn and use new words and vocabulary daily.

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    The most commonly misspelled words in English

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    If you've ever had the feeling a word doesn’t look right after you've typed it, you are not alone.The most commonly misspelled words from this list pose challenges for more people than you think. English native speaker or not, hard-to-spell words are determined to give you a headache. And if bad spelling does happen, it’s usually in very important contexts like a vital application letter or during a conversation with your crush – which can really change the tone and potentially cause confusion or embarrassment.

    English has drawn inspiration from many different languages, so it’s perfectly normal to get confused because of its double consonants and silent letters. We all know that moment when you stare at a word for ages and still can’t believe it has two sets of double letters. There are many such examples. In fact, “misspelled” is one of them and people often misspell it.

    Here are some of the most commonly misspelled words in English (both British and American, where necessary), along with their common misspellings.

    1. Accommodate not accomodate

    Also commonly misspelled as:acommodate

    Let’s start strong with a typical example of double consonants – two sets of them.

    2. Acquire not aquire

    Think of this rhyme whenever you encounter the word: 'I c that you want to acquire that wire'.

    3. Awkward not akward

    It also describes how we feel when we realize we’ve just misspelled a word.

    4. Believe not belive

    Remember the rhyme ‘I before E, except after C’. The same rule applies to 'believe', so use this mnemonic when in doubt.There are some exceptions to the rule, so be careful.

    5. Bizarre not bizzare

    It’s bizarre that there is only one Z but that’s the way It is.

    6. Colleague not collegue

    Also commonly misspelled as:collaegue, coleague

    It’s hard to get this one right! Make a funny association like 'the big league of the double Ls', you may just win the misspelling match.

    7. Embarrassed not embarassed

    Also commonly misspelled as:embarrased

    If you remember this one, you’ll reduce the chances of finding yourself in an embarrassing bad spelling situation.

    8. Entrepreneur not enterpreneur

    Also commonly misspelled as:entrepeneur, entreprenur, entreperneur

    It’s not only hard to spell, but also hard to pronounce. The origins? It’s a French word coming from the root entreprendre (‘undertake’).

    9. Environment not enviroment

    The N is silent, so it’s quite easy to misspell this one too. Luckily, it’s similar to 'government' whose verb is 'to govern' which ends in N. A very long, but good association.

    10. Definitely not definately

    Also commonly misspelled as:deffinately, deffinitely, definitley

    You’ll definitely get this one right if you remember it’s not a case of double letters. Neither does it feature any As.

    11. Liaison not liasion

    There’s a reason why you’re never sure how to spell 'liaison', 'bureaucracy', 'manoeuvre', 'questionnaire' and 'connoisseur'. They do not follow the same patterns because they are all French words.

    12. License not lisence

    In American English, it’s always spelled 'license' – no matter what. On the other hand, in British English, it’s spelled 'license' when it’s a verb and 'licence' when it’s a noun. Once you decide which spelling you’ll use – American or British – it’s best to go forward with that and stick to it.

    13. Publicly not publically

    Words ending in 'ic' receive the 'ally' suffix when transformed into adverbs (e.g., organically). But 'public' makes an exception so it’s understandable if you misspell it.

    14. Receive not recieve

    Remember the 'I before E, except after C' rule? This is the kind of word where the rule applies. It also applies to 'niece' and 'siege', but it doesn’t apply to 'weird' or 'seize'. So remember the rule but keep in mind it has some exceptions.

    15. Responsibility not responsability

    People often get tricked by this word’s pronunciation. And if you think about it, it does really sound like it has an A in the middle. Safe to say – it doesn’t. So keep an eye out.

    16. Rhythm not rythm

    This is another borrowed word; in this instance it comes from the Greek word ‘Rhuthmos’ which mean a reoccurring motion.

    17. Separate not seperate

    'Separate' is apparently one of the most misspelled words on Google and it’s understandable why. The same as with 'responsibility', its pronunciation can trick you into thinking there’s an E there.

    18. Strength not strenght

    Even spelling pros will sometimes have to think twice about this one. Our mind is probably used to seeing the H after the G because of words like 'through'. Not this time though (wink wink).

    Don’t forget that the same goes for 'length' (and not 'lenght').

    19. Successful not successfull

    Also commonly misspelled as:succesful, sucessful

    There are so many double consonants in English, that it can become tempting to double them all at times. But for the love of English, don’t do that to 'successful'.

    20. Succinct not succint

    Some people would say two Cs are enough. This is why the word 'succinct' gets misspelled so frequently. The third S is indeed very soft, but don’t let pronunciation deceive you.

    21. Thorough not thurough

    You may have heard of this tongue twister: “English can be understood through tough thorough thought, though.” It’s hard not to get confused with so many similar-looking words. You add an O to 'through' and its pronunciation changes completely.

    22. Until not untill

    In fact, 'until' was spelled with two Ls in the Middle Ages. If it helps you remember, you can think it just lost some weight but getting rid of the last L (unlike 'still').

    23. Whether not wether

    Not as confusing as the 'through' and 'thorough' example, but still pretty challenging.

    24. Which or witch not wich

    Do you know which one is which?

    Advice to avoid misspellings

    One obvious answer would be spell-checkers, but the truth is that spell-checkers won’t actually help you to improve your spelling. You will continue to misspell words and they’ll continue to correct them. This process is passive and won’t stimulate you to learn the correct spelling because somebody else already does the job for you.

    The best advice? Practice, practice and practice!

    If you keep attempting to spell challenging words and checking them it will begin to sink in and become second nature over time. Using tools like dictionaries and language learning apps such as Mondly can help you practice and learn spelling. If you persevere and practice you can avoid any spelling mishaps.

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    The importance of teaching values to young learners

    Por Katharine Scott

    Values in education

    The long years children spend at school are not only about acquiring key knowledge and skills. At school, children also learn to work together, share, exchange opinions, disagree, choose fairly, and so on. We could call these abilities social skills as they help children live and flourish in a wider community than their family circle.

    Social skills are not necessarily the same as social values. Children acquire social skills from all kinds of settings. The tools they use to resolve problems will often come from examples. In the playground, children observe each other and notice behavior. They realize what is acceptable to the other children and which strategies are successful. Some of the things they observe will not reflect healthy social values.

    Part of a school’s mission is to help children learn social skills firmly based on a shared set of values. Many schools recognize this and have a program for education in values.

    What values are we talking about?

    Labeling is always tricky when dealing with an abstract concept such as social values. General ideas include:

    • living in a community, collaborating together
    • respecting others in all of human diversity
    • caring for the environment and the surroundings
    • having a sense of self-worth.

    At the root of these values are ethical considerations. While it may seem that primary education is too early for ethics, children from a very young age do have a sense of fairness and a sense of honesty. This doesn’t mean that children never lie or behave unfairly. Of course they do! But from about three years old, children know that this behavior is not correct, and they complain when they come across it in others.

    In the school context, social values are too often reduced to a set of school rules and regulations. Typical examples are:

    • 'Don't be late!'
    • 'Wait your turn!'
    • 'Pick up your rubbish!'
    • 'Don't invent unkind nicknames'.

    While all these statements reflect important social values, if we don’t discuss them with the children, the reasoning behind each statement gets lost. They become boring school rules. And we all know that it can be fun to break school rules if you can get away with it. These regulations are not enough to represent an education in values.

    School strategies

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    Here are some examples of school programs:

    Caring for the environment

    Interest in ecology and climate change has led many schools to implement programs focused on respect for the environment and other ecological issues. Suitable activities could include:

    • a system of recycling
    • a vegetable garden
    • initiatives for transforming to renewable energy
    • a second-hand bookstore.

    Anti-bullying programs

    As,many schools have anti-bullying policies to deal with bullying incidents. However, the most effective programs also have training sessions for teachers and a continuous program for the children to help them identify bullying behavior. Activities include:

    • empathy activities to understand different points of view
    • activities to develop peer responsibility about bullying
    • activities aimed at increasing children’s sense of self-worth.

    Anti-racism programs

    Combating negative racial stereotypes has, until recently, relied mainly on individual teacher initiatives. However, as racial stereotypes are constructed in society, it would be useful to have a school-wide program. This could include:

    • materials focusing on the achievements of ethnic minorities
    • school talks from members of ethnic minority communities
    • empathy activities to understand the difficulties of marginalized groups.
    • study of the culture and history of ethnic minorities.

    As children learn from observed behavior, it’s important that everyone in the school community acts consistently with the values in the program.

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    Online English language testing for employment: Is it secure?

    Por Jennifer Manning

    Managers and HR professionals have a global workforce at their fingertips – and now, . This makes adopting a secure English language test for employment more important than ever.

    An online English test enables organizations to assess candidates’ language proficiency from anywhere in the world, screen more applicants, and standardize the hiring process. They also help HR professionals and managers to save time – ensuring only people with the right language skills advance to the interview stage.

    But how can employers be certain these tests are safe? And how easy is it for people to cheat? In this article, we’ll explore a few of the top security concerns we hear, and share what features make online language tests secure.

    What is an online English test?

    An online English test measures how well a job applicant can communicate in English, focusing on speaking, listening, reading and writing skills. They also assess a candidate’s specific English for business skills – for example, how clearly someone can communicate on the phone with clients, or understand what is being said during a conference call.

    Online tests can be taken in a controlled environment – in a testing center with in-person proctors – but also from a job applicant’s personal computer or mobile phone at home. When tests are taken at home, they can be made more secure using virtual proctors or powerful AI monitoring technology.

    Cheating, grading and data security

    When many people think of taking a language test, they imagine the traditional way: students in a large testing center scribbling away with pen and paper. No mobile phones are allowed, and if test-takers are caught cheating, they’ll be flagged by a proctor walking around the room.

    So when managers or HR professionals consider the option of an online English test – taken digitally and often without human supervision – it’s no surprise that many have questions about security. Let’s take a look at some common concerns:

    Is cheating a problem?

    A large number of test takers admit to cheating on their tests. According to research by the International Center for Academic Integrity, 68% of undergraduate students say they’ve cheated on a writing assignment or test, while 43% of graduate students say they have.

    But how easy is it to cheat during a Versant test?

    The truth is, not very. With Versant, exam cheating is actually quite difficult, and test takers would have to outsmart a range of AI monitoring technologies.

    If a verified photo is uploaded to the platform, HirePro’s face recognition technology can compare the live test taker with it. This ensures test takers are who they say they are, and haven’t asked someone else to sit the exam for them. It is the institution’s responsibility to verify the original photo.

    And since Versant tests are monitored using specialized AI algorithms – without a human present – even the slightest suspicious behaviors are flagged for review. For example, Versant notices if a different face appears in the video, or if the camera goes dark. With video monitoring, our platform also flags if the test taker moves from the camera, or looks away multiple times. And we’ll see if someone changes tabs on their computer.

    Finally, the entire test is recorded. When suspicious behavior arises, HR professionals will decide whether to accept or reject the results – or have the candidate retake the test.

    Are scores accurate?

    We’ve all had frustrating experiences with AI. Chatbots don’t always understand what we’re trying to say, and speech recognition technology sometimes isn’t up to par. This leaves many wondering if they should trust AI to grade high-stakes tests – especially when the results could be the difference between someone getting the job, or not.

    Versant uses patented AI technology to grade tests that are trained and optimized for evaluating English language proficiency. It evaluates speaking, listening, reading, writing, and even intelligibility.

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    Do online tests follow GDPR standards?

    HR professionals and managers deal with sensitive personal information every day. This includes each job applicant’s name, full address, date of birth, and sometimes even their social security number. The HR tools they implement therefore must also keep this data secure.

    Most importantly, it must follow GDPR standards. The data must be gathered with consent and protected from exploitation. With Versant, test-taker data is securely stored and follows all .

    All our data is encrypted at rest and in transmission. Versant assessment data is stored in the US and HirePro, our remote monitoring partner, stores the proctoring data in either Singapore or Europe, depending on customer needs. Both systems are GDPR compliant.

    Versant: a secure English language test

    ճ Versant automated language test is powered by patented AI technology to ensure the most accurate results for test takers and employers alike. Even better, our remote testing lets HR professionals securely and efficiently assess candidates worldwide, 24/7 – and recruit top global talent to help more companies scale.