Goal setting: A path to achieving team fluency

Samantha Ball
Office works stood in a cubicle and in a hallway talking

Reading time: 5 minutes

We know businesses that invest in skills development are more likely to retain top talent, and see many other benefits as well. Upskilling your team's English proficiency can have a transformative effect on the business, leading to new opportunities, growth, and a more engaged workforce. However, implementing a corporate language learning program can be challenging. Using traditional goal-setting frameworks can support you and your team on this journey. Here's how:

Goal setting: A path to achieving team fluency
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Popular goal setting frameworks for businesses

There are several approaches one can take to help with this:

3X3X3 model

ensures that goals are set over manageable three-month periods, fostering a steady progression.

SMART goals

With their specificity, measurability, achievability, relevance, and time-bound nature, SMART goals provide a framework that aligns individual efforts with broader organizational objectives.

PACT goal framework

the PACT goal framework, championed by the National Society of Leadership and Success, offers an alternative perspective.

Regardless of the chosen model, it is imperative to communicate it effectively across the team. Consistency in the implementation of goal-setting practices ensures that everyone is on the same page, reducing ambiguity and enhancing the overall effectiveness of the language learning process.

Utilize digital tools and technology

Your employees have a lot on their plate, which means that any language training program should be designed to be easily accessible and engaging. Technology has significantly improved skill development in modern times (not just language learning), allowing organizations to really nurture their employee’s development.

There are numerous online language training apps and software available that provide dynamic and interactive approaches to help employees achieve their language goals. Choosing user-friendly platforms that cater to different learning styles can ensure broader adoption and engagement.

Mondly by app, for example, is a flexible language-learning solution designed to facilitate self-led learning within easily digestible modules. It can be a cornerstone for organizations looking to set and achieve learning goals. The adaptability of Mondly by app enables employees to progress at their own pace, providing a personalized learning experience that aligns with their individual language proficiency goals.

Monitor and evaluate your teams’ language skills often

When learning any language, the journey is just as important as the destination. Continuous monitoring and evaluation ensure that learning objectives are not static but adapt to the evolving needs of the individual and the organization. To fast-track your employees' English progress, use the Global Scale of English (GSE). The GSE allows you to monitor your team's developing English language skills on one simple, numerical scale, from entry-level to expert.

This multifaceted approach to measurement allows managers and employees alike to gain a comprehensive understanding of their English language proficiency, fostering a culture of improvement and development.

Another tool to add to your repertoire is Versant by app, a robust English assessment tool that is instrumental in understanding the current language skill levels of your employees. This information serves as a baseline for setting realistic yet challenging goals.

Celebrate your team’s achievements

Recognition and celebration of achievements act as powerful motivators. If a goal is achieved but not acknowledged, the impact may diminish, and motivation can wane. Therefore, incorporating a culture of celebration within the organization is essential. This can take various forms, from verbal recognition in team meetings to tangible rewards such as certificates, performance-based bonuses, or even more competitive features like leaderboards (which Mondly by app uses).

It is important for organizations to record the achievements of their employees in language learning as it not only boosts morale but also provides a valuable source of feedback. By acknowledging and celebrating the successes of their employees, organizations reinforce the significance of learning a language and create a positive feedback loop that encourages employees to set new goals and continue progressing their language proficiency.

Growth and success in the workplace

As organizations become empowered by the integration of goal-setting into their language-learning initiatives, they are embarking on and expediting their journey of continuous growth and success. By integrating technology, continuous monitoring, and praise in your organization's goal setting, you can create a comprehensive approach to language learning. This approach enhances language skills and has a positive impact on the business as a whole.

The result is a workforce that is not only proficient in English but is also confident, collaborative, and highly productive. As we move through 2024, organizations that prioritize progress-based learning are poised to thrive in an environment where effective communication is the key to unlocking unparalleled success.

Find out more about creating a culture of learning English in the workplace and the transformative power of language learning for businesses in this article – Creating a culture of learning.

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    Problems with traditional placement tests

    Most private language schools (PLSs) and higher education institutions offer new students the opportunity to take a placement test before starting a course. However, these are often just a multiple-choice test, a short interview, or a combination of the two.

    While this does act as a filter helping us group students into similar levels, there are a number of downfalls. Students can guess the answers to multiple-choice questions – and while they might give us a rough idea of their grammar knowledge, these tests don’t consider the four skills: speaking, writing, listening and reading.

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    Another big issue with traditional tests is the amount of time they take. Multiple-choice exams are often graded by hand and interviewing every new student uses valuable resources that could be used elsewhere.

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    Before you re-design your current test completely, we’ve put together a series of questions to help you think about your objectives, define your needs and explore the challenges you may face.

    Taking a few minutes to think about these things can make the process of finding the right English placement test go more smoothly and quickly. Once you know what you’re looking for, you’ll be ready to make a checklist of the most important features.

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    • Placing incoming ESL students into the appropriate English language program.
    • Measuring students’ progress throughout the school year.
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    Is this different from what you use your current test for? How soon are your needs likely to change?

    What skills does your current test measure?

    Does it measure speaking, listening, reading, writing, or all of the above? Are all of these skills measured in separate tests — or in one test?

    • How many students do you need to test at each intake?
    • How many students do you need to test each year? How many do you expect you’ll need to test in three years?

    How quickly do you currently receive test results? How quickly would you like to receive them?

    If you can test your students weeks before the start of the school term, you may have time to wait for results. However, if you are continuously testing students, or have students arriving just before the term begins, you may need to get results much more quickly.

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    • a preliminary checklist for placement tests.

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    A preliminary checklist for placement tests

    What features do you need to achieve your goals?

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    Which exam is right for my students?

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    A guide to the app assessment suite

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    Exams for young learners

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    English Benchmark

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    app English International Certificate Young Learners

    Who it's for:This test is for young learners who are again aged between 6 and 13, and whose CEFR levels range from pre-A1 to A2. It is available in over 40 territories worldwide, and at different times of the year.

    Upon completion, the learners will be able to take pride in receiving an official certificate from , the UK’s largest governing body for academic qualifications.

    What it tests:International Certificate Young Learnersfocuses again on integrating all four of the main skills and these are divided over four ability levels – Firstwords (Level 1), Springboard (Level 2), Quickmarch (Level 3), Breakthrough (Level 4). It focuses on completing realistic communicative tasks throughout, giving them a great first experience of official assessment.

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    Exams for adults

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    app English International Certificate

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    Level test

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    Managers and HR professionals have a global workforce at their fingertips – and now, . This makes adopting a secure English language test for employment more important than ever.

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    Online tests can be taken in a controlled environment – in a testing center with in-person proctors – but also from a job applicant’s personal computer or mobile phone at home. When tests are taken at home, they can be made more secure using virtual proctors or powerful AI monitoring technology.

    Cheating, grading and data security

    When many people think of taking a language test, they imagine the traditional way: students in a large testing center scribbling away with pen and paper. No mobile phones are allowed, and if test-takers are caught cheating, they’ll be flagged by a proctor walking around the room.

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    Is cheating a problem?

    A large number of test takers admit to cheating on their tests. According to research by the International Center for Academic Integrity, 68% of undergraduate students say they’ve cheated on a writing assignment or test, while 43% of graduate students say they have.

    But how easy is it to cheat during a Versant test?

    The truth is, not very. With Versant, exam cheating is actually quite difficult, and test takers would have to outsmart a range of AI monitoring technologies.

    If a verified photo is uploaded to the platform, HirePro’s face recognition technology can compare the live test taker with it. This ensures test takers are who they say they are, and haven’t asked someone else to sit the exam for them. It is the institution’s responsibility to verify the original photo.

    And since Versant tests are monitored using specialized AI algorithms – without a human present – even the slightest suspicious behaviors are flagged for review. For example, Versant notices if a different face appears in the video, or if the camera goes dark. With video monitoring, our platform also flags if the test taker moves from the camera, or looks away multiple times. And we’ll see if someone changes tabs on their computer.

    Finally, the entire test is recorded. When suspicious behavior arises, HR professionals will decide whether to accept or reject the results – or have the candidate retake the test.

    Are scores accurate?

    We’ve all had frustrating experiences with AI. Chatbots don’t always understand what we’re trying to say, and speech recognition technology sometimes isn’t up to par. This leaves many wondering if they should trust AI to grade high-stakes tests – especially when the results could be the difference between someone getting the job, or not.

    Versant uses patented AI technology to grade tests that are trained and optimized for evaluating English language proficiency. It evaluates speaking, listening, reading, writing, and even intelligibility.

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    Versant: a secure English language test

    ճ Versant automated language test is powered by patented AI technology to ensure the most accurate results for test takers and employers alike. Even better, our remote testing lets HR professionals securely and efficiently assess candidates worldwide, 24/7 – and recruit top global talent to help more companies scale.