Bridging the gap: How to equip English learners with workplace-ready language skills

Samantha Ball
Students in uniform sat at tables in a classroom with a teacher at the front talking to them all.
Reading time: 5 minutes

Educators worldwide are faced with a vital challenge: closing the language education gap between traditional schooling and the practical language requirements of the modern workplace. With English established as the language of international business and in light of our ground-breaking new research, the need for education to address this disparity has never been more critical.

In this blog post, we'll explore why teaching English through a lens of real-world application is necessary, what our research shows about the current gap in language education, and some ideas for how English teachers can integrate employability-focused lessons into their own English teaching curriculum.

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The global language landscape

Almost 20% of the world's population as a first, second, or additional language, and many use it in their jobs. For many, English proficiency means more than communication alone; it is also tied to career advancement, job opportunities, salary scales and job satisfaction.

Our research shows that a staggering 80% of professionals believe that fluency in English correlates with earning potential, and employees who are confident in their English language skills and abilities often report greater satisfaction with their jobs and income.

A significant barrier to bridging the gap between educational English and workplace-ready skills lies in learners' confidence levels. Many students, despite years of studying the language, feel unprepared and anxious about using English in a professional setting. This lack of confidence can lead to missed opportunities and a reluctance to pursue certain career paths where English proficiency is paramount.

app's research highlights a worrying reality—many feel self-esteem issues due to limited language skills, with 19% saying they felt stupid because of their English.

Belgin Elmas,Head of the English Language Teaching Department, TED University, Turkey

A paradigm shift is crucial for teacher training

"Teacher education must rethink the way it prepares future teachers. Unless teacher training focuses more on the skills needed for real-world communication, the gap between theoretical knowledge and practical application is likely to persist, leaving today's learners and tomorrow's workers frustrated with knowing the rules but being unable to use them when they need to communicate."

The education-employment divide

In our report, 54% of English learners said that they did not feel that their formal education had equipped them with adequate English proficiency. The data revealed significant differences between individual countries. For instance, only 17% of learners in Japan felt that their formal education had provided them with a good level of English proficiency, whereas in the US, this figure rose to 64%.

Despite the clear benefits of English proficiency, a considerable divide remains between what students learn in school and the skills needed in the corporate arena.

Only a quarter of learners feel fully equipped to utilize the four key language skills – listening, reading, speaking and writing – in their jobs. Out of all four skills, learners had the least confidence in speaking and writing.

What's more, the anticipated impact of AI on white-collar jobs over the next decade underscores the need for not only English proficiency but also "human skills" such as teamwork, leadership and collaboration—capabilities where proficient English is a key component.

Professional development

These issues are not limited to preparing students for work. It was found that teacher confidence in speaking and writing, along with class size, can also limit the amount of time spent on developing these productive skills. Adequate support for educators and professional development also needs to be a focus in order for students to find success.

Bridging the divide through curriculum innovation

The question, then, is how educators can bridge this gap, ensuring that students are not just learning English but are becoming proficient in its application within a professional context.

Greater focus is needed on speaking practice

Survey participants were asked about their perceived lack of relevant skills in English. The reasons they pointed out were related to the practical use of the language and can be narrowed down to three main factors:

  • Too much focus on grammar and vocabulary
  • Insufficient opportunities to practice English outside the classroom
  • Lack of English conversation practice in the classroom

Employers face a skills gap in speaking and writing. Unfortunately, education systems don't focus enough resources on developing these skills.

Educational strategies for teachers

Here are a few suggestions for incorporating more skills-based learning to better meet today's language learners' needs.

Focus on functional language

Highlight English that students can use in real-life scenarios, particularly in professional contexts; Role-play exercises (e.g., job interviews, email writing) can make learning more relevant and engaging. For example, check out our Global Scale of English (GSE) learning objectives, which integrate these kinds of scenarios.

Integrate technology and gamification

Leverage the appeal of online resources and games to motivate students and provide opportunities for practice beyond the classroom, mirroring the preferences of your learners. Many language learners now incorporate some form of social media into their study routines. This trend underscores the growing importance of digital platforms in facilitating not only language learning but also cultural immersion.

Foster communication skills

Place a stronger emphasis on speaking and listening exercises to build confidence in these areas. Encourage debates, presentations and group discussions. Our language learning app Mondly by app puts 560 minutes of speaking practice in your learners' pockets, supplementing your teaching with even more opportunities to use English inside and outside of the classroom.

Incorporate industry-specific vocabulary

Customize lesson plans and courses to include terminology related to various fields, from IT to marketing, so students develop a specialized lexicon that will benefit them in the workplace. The can help you find topic-related vocabulary and give you helpful tips on when to teach it.

Brush up on your own English language skills

Keeping your own English skills fresh and well-practiced is important to ensure you're teaching your learners to a good standard. Look into courses and professional development, such as our to improve your teaching with the Global Scale of English.

Partnerships with companies

Partnerships between educational institutions and businesses can provide students with valuable insights into the workplace and the specific language skills required.

Such collaborations can take the form of guest lectures, classes, internships (for older and adult students), or mentorship programs, offering students first-hand experience of the professional environment.

Engagement with authentic materials and resources

Encourage the use of authentic materials in the classroom, such as business English journals, podcasts, news articles and blog posts. This not only enriches vocabulary but also acquaints learners with the language's contextual nuances, preparing them for real-world communication challenges.

Offer access to testing and certification

Provide your students with information and access to language testing platforms and resources, such as theapp English International Certificatefor valuable certification in the job market while continuing with an effective learning program.

Encourage continuous learning

Recommend flexible options for continued language development, like ourapp English Journey or , which cater to different learning styles and schedules. Also remember to use the GSE as a helpful tool for your lessons.

The future of English teaching

By reorienting our educational strategies to close the language gap, we empower students not just to succeed academically but to thrive professionally. It's a commitment to lifelong learning that begins in the classroom and extends into every facet of their working lives.

Employers and educational institutions must collaborate to ensure that language proficiency is aligned with industry and student needs. By doing this, you as English teachers and educators both enhance the employability of graduates and contribute to a more interconnected and understanding global community.

Letizia Cinganotto, Professor at the University for Foreigners of Perugia, Italy, says:

"In our interconnected world teachers and educators need to consider innovative teaching trajectories that actively shape the evolving role of English, in order to guide learners to face the challenges of the knowledge society and to travel the global world in a lifelong fascinating journey."

For teachers looking to make a tangible difference in their students' futures, the task is clear: teach English not just as a subject, but as a versatile tool for global opportunity.

Take the next step

Curious to learn more about how to implement these changes in your classroom or educational institution? Read the full report here.

Discover in-depth insights and further information that can help bridge the educational-employment language gap.

Don't miss out on this valuable resource – click through to start transforming the way the English language is taught and applied in the modern workplace.

Harness the power of the Global Scale of English today

The world is constantly evolving, as are the global workplace demands. Arm your students with the English proficiency they need to excel in their careers by integrating the GSE into your curriculum. With a detailed framework and a wealth of resources at your disposal, the GSE offers an unparalleled tool for assessing and improving English language skills in a targeted, efficient manner.

Don't miss the opportunity to make a real difference in your students' professional futures. Explore the Global Scale of English now and start the journey towards bridging the educational-employment language gap. Together, we can prepare learners not just for the exams, but for the world.

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    How can gaming support language learning?

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    Academics and teachers have been writing about the benefits of using games in the language classroom for many years. Wright et al (1984), Lee Su Kim (1995), Ubermann (1998), Ersoz (2000), Yong Mei and Yu-Jin (2000) and Thi Thanh Huyen and Khuat Thi Thu Nga (2003) all pretty much agreed that games provide a useful and meaningful context for language use; encourage students to interact and communicate; can both challenge and reduce anxiety (as the emphasis is on the message, not the form); provide practice in all four skills; and help students to make and sustain the significant effort involved in learning a language.

    Kim and others have also noted that games can offer a welcome break from the usual routine of the language class. Playing a game after an intensive test or with over-excited students after break time can help re-engage learners instantly in your lesson, and you'll maximize your time with them.

    Lengeling and Malarcher (1997) took the list of potential benefits of games in the classroom even further.

    Affective

    • Games lower the affective filter
    • They encourage the creative and spontaneous use of language
    • They promote communicative competence
    • Games are both motivating and fun

    Cognitive

    • Games reinforce learning
    • They both review and extend learning
    • Games focus on grammar in a communicative manner

    Class dynamics

    • Games are extremely student-centered
    • The teacher acts only as a facilitator
    • Games build class cohesion
    • They can foster whole-class participation
    • Games promote healthy competition

    Adaptability

    • Games can be easily adjusted for age, level and interests
    • They utilize all four skills
    • Games require minimum preparation after the initial development stage

    It is important to bear in mind that when the above was written over 20 years ago, it was with reference mostly to more traditional games. But more recent evidence seems to indicate that the same principles apply. Some additional benefits cited by teachers I've spoken to are that:

    • Games could make language lessons less threatening for less confident pupils as their concern about getting sentence form wrong was reduced, and so their production greater.
    • Students learn more than just the language of the lesson when playing a game; they may learn instructional language through discussion or rules and sometimes negotiation skills and a lesson in cultural differences too.
    • Students can form a greater variety of emotional connections with language through playing games, for example acting out a word or seeing another student do so, or remembering a clue for a word.

    So, playing games can help students learn a language – but is just playing them enough? Some teachers like using games with less motivated classes who won't engage with straight practice activities and will willingly use key vocabulary and structures in a game, gaining much-needed practice without even realizing it. In today's language-learning context, though, is that a good thing?

    Motivating the unmotivated

    In recent years, much research has shown that students learn better when the intention or objective of the lesson is clear to them. In short, they understand what they're supposed to be learning and why and, when taking it to the next level, can assess their own learning and be actively involved in planning their next steps.

    Would knowing that the games they play are actually a way of doing some additional language practice make these students engage less? Opinion differs, and some discussion seems to center around the actual activity involved. Some games are thinly veiled group-work tasks, but other games that are at the right proficiency level (or slightly above) and take into account factors like cultural context, available time, learning topic and the classroom setting are generally considered to have a positive impact.

    Another major influence on improving motivation is the feedback a student receives, and this is something games can also support. Online games can provide richer simulated learning experiences and immediate feedback to students in a variety of ways.

    Above all, the main issue for the less motivated students is usually that they can't see why they need to learn English. Playing games not only simulates 'real' contexts but also helps them understand that they can accomplish a variety of tasks using English as a medium, which is motivational in itself.

    As teachers, there is a responsibility to explain how or why games will help students learn. This can equally motivate learners (or parents) who fear that playing games is just frivolous time-wasting. For example, informing even adult students that a simple hangman or hot seat game helps them improve spelling skills, gets their brains focused on recognizing the shape and structure of new words, and facilitates their learning of new vocabulary soon helps them see the value (Simpson 2011).

    Can games help learners acquire 21st-century skills?

    Maybe we can draw the conclusion that games can positively impact learning – but is that even enough? Today's teachers have to ensure not just that their students learn but that they acquire the skills they need for life and jobs in the 21st century. Can games help here too? This is a newer area of research, but evidence seems to indicate that games can help students learn a variety of important skills such as critical thinking skills, creativity, teamwork and good sportsmanship.

    These ideas were taken seriously by Robert Morris University Illinois, who offered an e-sports scholarship for the first time in 2014. They studied two groups of students – football players and gamers – and found that levels of competitiveness, perseverance, focus and determination were very similar. Both groups showed a similar desire to excel as part of a team. Both 'sports' required the team members to be detail-orientated, have good hand-eye coordination and have a strategic mind. The only difference was in the level of cardiovascular activity. Both groups received performance analysis and tactical advice from coaches and both subsequently made improvements.

    How many universities will start to offer these types of programs remains to be seen. Still, the idea that online competitive gaming can improve performance is being brought to the workplace too. Think about what virtual teams could learn from playing role-based collaborative games. Team members have set roles and clear and shared goals and have to work closely together to formulate an action plan to achieve them. Teamwork, skill, strategic thinking and communication are essential.

    All these are important skills for today's workplace, so maybe gaming can provide an opportunity to hone these in a lower-risk environment and improve business performance.

    These examples are clearly far from the norm, but they do seem to indicate that using gaming to support learning in the classroom is not a waste of time. When you get the right mix of gaming and learning, it develops a student's autonomous learning skills and encourages them to spend more time on task – both of which greatly impact learner outcomes.

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    The role of English proficiency in a global organization

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    To compete in the modern business space, many organizations are shifting to a more global way of working.

    The COVID-19 pandemic accelerated digital transformation and globalization across industries but, as many businesses look now to sustaining future growth, the question is: what powers a successful, global organization?

    Why English proficiency is key to unlocking international success

    According to app’s 2022 Power Skills Survey, one of the biggest factors in effective workplace globalization is the use of English as a common language. The report states “Adopting a common language and ensuring that the entire workforce can access it has become more important than ever before.”

    It points to statistics from rising economies in Southeast Asia, showcasing the strength of English use and their respective booming industries:

    • In Indonesia, Southeast Asia’s largest economy in terms of GDP, the service sector employs nearly half of the country’s local workforce.
    • In Thailand, nearly 60% of the country’s GDP is generated by tourism and export-oriented production. Vietnam, one of APAC’s fastest-growing markets and a rising manufacturing powerhouse, counts the US among its top trading partners.
    • The Philippines’ business process outsourcing (BPO) sector, a key pillar of the country’s economy, employs 1.3 million people.

    The power of effective communication

    app’s 2022 Power Skills Survey is a drop in the ocean of reports hailing effective communication as one of the top factors to both personal and business success. Good communicators have been linked to higher performance in school, at work and in their personal lives. It is no surprise then that good communicators are highly sought after by talent recruiters.

    With many businesses moving to hiring outside of traditional location boundaries, more languages are inevitable in the workplace. So, can good communication transcend language barriers?

    As the statistics gathered by the Power Skills Survey show, there is evidence that sharing one common language, and therefore enabling more effective communication, can improve business opportunities, workforce growth and ultimately the economy. In the survey report, Norlida Azmi, Group Chief People Officer at Axiata, said:

    “Communication is a critical skill that sets the foundation for not only leadership competencies, such as people management and coalition building, but also for wider and effective stakeholder management in the ecosystem – communicating with our shareholders, customers and the communities that we operate in.”

    English: the official language of business

    While communication for globalization can look different for different markets, the English language is recognized as the prevailing choice for multinational companies. The Harvard Business Review says:

    “The need to tightly coordinate tasks and work with customers and partners worldwide has accelerated the move toward English as the official language of business.”

    So, with businesses now fighting to grow in a global marketplace, unlocking the power of the English language is crucial to success.

    Assessing English proficiency within your organization

    The survey shows that many organizations have work to do in this area, even if they view strong English proficiency as extremely important to their roles. It details the current state of assessing candidates’ English language proficiency and the percentage of organizations that have strategies in place to upskill their employees English proficiency. Both leave room for improvement.

    According to the survey, the number one way talent acquisition managers test English language skills is at the interview (58%), although 37% aren't measuring English language skills at all. This can be problematic later down the line, as not all four language skills (reading, writing, speaking and listening) will be accurately represented in an interview.

    Meanwhile, 27% of businesses use computer-based tests and 14% use paper-based tests to assess English language proficiency. By getting standardized test results, talent managers can more accurately assess if candidates’ English proficiency is suitable for the role, making for more confident and successful hires.

    Strategies for English upskilling

    Talent managers can also pass on these insights to learning and development managers to help them implement effective English language upskilling programs. While this investment can empower employees to perform better in their new role, it may also improve employee retention and even lead to succession and impact business growth.

    Whether organizations choose to hire new talent with higher levels of English proficiency or invest in learning and development programs to build their employees’ language skills, there are tools available to help.

    app Language Solutions for Work enables talent and learning and development managers to fast-track and simplify their recruitment and training processes, giving you total confidence that your candidates and employees have the English language skills to drive your business forward. Find the best language assessment and learning solutions for your organization here.

    Drive your business forward with language training

    If you liked this blog post and want to learn more, download our PDF report here.

    Find out more about how language training and assessment can drive your business forward by checking out our resources for HR professionals, including articles, whitepapers and research.