Language proficiency and succession planning: Developing future leaders

Berenice Lopez
business people in a board room with a graph on the wall behind
Reading time: 7 minutes

In today’s fast-paced business landscape, proactive succession planning is essential for HR professionals. Preparing the next generation of leaders is a business-critical initiative, to ensure organizational continuity, agility and long-term success.

Succession planning is often high up on the HR agenda, as it also promotes progression, reduces business disruption, and attracts top talent. There are many components to effective succession planning, including skills development, but one skill that’s often overlooked in this process is communication. One often overlooked yet highly influential component of effective succession planning is language proficiency.

At app ELL, we believe strongly in the power of language and have designed our succession planning strategy with this in mind. The focus is on creating multilingual leaders who are not only proficient in their respective fields but also have a deep understanding of global culture and market dynamics.

In this blog post, we explore how communication skills and specifically language proficiency plays a pivotal role in succession planning and the development of future leaders. We’ll also provide actionable insights for HR professionals and managers on integrating language development into their succession strategies. As well as some insights from our very own ELL HR team.

Integrating languages into succession planning
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What is succession planning?

Succession planning is a strategic process that organizations employ to identify and develop internal personnel with the potential to fill key leadership positions in the future. The succession planning process involves steps such as identifying key roles, assessing potential candidates, developing talent through training and mentoring, and regularly reviewing and updating the plan. This systematic approach ensures that businesses have a pipeline of qualified and capable leaders ready to step up when current leaders vacate their roles due to retirement, career progression, or unforeseen circumstances.

Effective succession planning goes beyond merely filling vacancies; it focuses on growing leaders who are aligned with the organization’s culture, values and business strategies. A well-developed succession planning strategy is crucial for identifying and preparing successors for senior leadership roles, emphasizing long-term talent development and leadership training. It involves a comprehensive assessment of potential leaders’ skills, performance and development needs, coupled with targeted training and mentoring programs. By investing in succession planning, organizations can mitigate risks, sustain their competitive edge, and ensure business continuity in an ever-evolving marketplace.

Implementing a succession plan

Successful succession planning involves:

  • Step 1: Identify roles: Recognizing the positions that are critical to the business and the individuals who have the potential to fill these roles in the future. This ensures business continuity and reduces the impact of turnover.
  • Step 2: Identify candidates: Strategically identifying and nurturing potential employees within the company to fill key organizational roles in the future.
  • Step 3: Prepare employees: Offering training and experiences that prepare these individuals for future leadership positions within the company.
  • Step 4: Transition: Implementing strategies that allow for a seamless shift of responsibilities when the time comes.

For internal candidates,we utilize a combination of performance evaluations, language proficiency assessments by the leader, and leadership potential indicators to identify candidates for key roles.

Additional benefits of succession planning

In addition to ensuring business continuity and minimizing the impact of turnover, succession planning can also support your wider HR initiatives, including:

  • Attracting top talent: An organization that has a well-developed succession plan in place signals to potential candidates that it values employee development and career progression. This can be a significant draw for top talent.
  • Fostering employees’ motivation and engagement: When employees see opportunities for growth and advancement within the organization, they are more likely to be motivated and engaged in their work.
  • Promoting diversity and inclusivity: By identifying and developing a diverse pool of leaders, succession planning helps organizations foster a culture of diversity and inclusivity.
  • Saving time and costs: Succession planning enables organizations to proactively prepare candidates for leadership positions, saving time and resources that would otherwise be spent on external recruitment. With external hiring costing, on average, than internally.

Integrating language proficiency into succession planning

Effective communication is fundamental to strong leadership, particularly when working with international teams. Mastery of English, the global business language, is essential. Enhancing English proficiency can significantly improve a leader's ability to communicate clearly and effectively with diverse audiences, making them more adaptable and confident in their roles.

Incorporating language training into leadership development programs is vital for identifying and nurturing future leaders. These programs should include personalized development plans, talent assessments, and considerations for diversity to better adapt to global and remote work environments.

1. Assessment and identification of key positions

Start by assessing the current language skills within your organization and identifying key positions that are critical to your business operations and future goals. Recognize the importance of these roles and ensure that you have effective succession planning in place. Evaluate potential leaders not only on their existing competencies but also on their ability to learn new languages.

At app Languages, when it comes to identifying potential successors for key roles, we look beyond performance metrics. We consider language proficiency an essential skill set. Our Talent Management team works closely with the HR department and department heads to identify employees with strong language skills. These are individuals who not only excel in their current roles but also display the potential to take on bigger responsibilities.

We understand the risks and gaps that may arise in succession planning. To mitigate these, we conduct regular risk assessments and gap analyses, focusing especially on roles requiring specific language skills. For roles with specialized language requirements, we take a proactive approach by investing in targeted recruitment, promoting the use of our products for self-improvement, and providing immersive language experiences.

2. Training and development

Incorporate talent development programs into your leadership development programs to nurture high-potential employees through structured training. This can be done through formal classes, online courses, or immersive experiences such as international assignments or exchanges.

Encourage continuous learning and provide resources that make language acquisition accessible and engaging. When looking at language training you can use applications like Mondly by app Workplace English to make learning relevant, fun and easy for staff.

Here at app Languages, we believe in continuous learning and provide our employees with a plethora of opportunities to enhance their skills. This includes access to e-learning platforms, regular workshops and seminars.

3. Real-world application

Create opportunities for emerging leaders to use their language skills in real-world situations, emphasizing the importance of developing a competent leadership team that can fulfil both operational and strategic responsibilities. This could involve leading multinational projects, participating in global conferences, or managing international teams. Practical application solidifies language skills and builds confidence.

As for us here at app Languages. Our company provides ongoing opportunities for high-potential employees to enhance their skills. Through mentoring, coaching and buddy support opportunities. Regular events focusing on professional development and internal groups that encourage knowledge sharing and collaborative learning.

4. Cultural training

Combine language training with cultural education. Offer workshops and seminars that cover cultural norms, business etiquette, and effective communication strategies for different global or local regions. This approach ensures that key leaders are not only linguistically proficient but also culturally competent, which is crucial for developing employees who might perform well in top leadership roles.

To prepare employees for future leadership roles that require language proficiency, we believe in practical learning. Our initiatives include cross-cultural leadership interactions and various engagement initiatives aimed at promoting language skills and cultural competency.

5.Keeping plans up to date

Once you've implemented the plan, it's important to keep it regularly updated to avoid any issues. A systematic approach to monitoring and evaluating progress is crucial to ensuring the effectiveness of language integration in succession planning. Establish key performance indicators (KPIs) related to language proficiency and regularly assess how these are being met.

This involves tracking the progress of language development in emerging leaders through assessments, feedback sessions and performance reviews. Such continuous evaluation allows organizations to make necessary adjustments to their training programs and to address any emerging gaps swiftly.

As a dynamic business, we believe in keeping our succession plans current. They are reviewed and updated annually to ensure our readiness to manage unexpected changes and evolving business needs. The focus of these reviews includes reassessing the language requirements for all critical roles while aligning with our global strategy.

Our commitment to continuous improvement helps us refine and enhance our succession planning strategy. Through regular feedback loops, monitoring industry benchmarks, and staying updated with the latest best practices, we continue to focus on incorporating language skills into our planning.

Successful integration of language proficiency

Talent management is an invaluable asset in the toolkit of future leaders. By recognizing its importance and integrating it with succession planning and leadership development practices, HR professionals and managers can explore employees' career paths and skills development while focusing on filling critical roles within the company.

Being part of a leadership development program that integrates language proficiency is an amazing opportunity for employees to enrich their lives and careers with essential language skills. These skills are pivotal in propelling them through the ranks within the organization. For individuals aspiring to international leadership positions, highlighting the organization's commitment to supporting language acquisition can be a significant draw. This not only demonstrates the company's investment in its employees' growth but also underscores its dedication to fostering a pool of well-rounded, competent leaders.

By focusing on language skills, the organisation ensures its leaders thrive, are equipped with the tools necessary to navigate the complexities of a global marketplace, and are ready to elevate their careers alongside the organisation's success.

Find out how app can support your team with language training and assessment for businesses.

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  • A teacher sat in a classroom pointing and smiling,  surrounded by children sat on the floor

    5 ways to keep students attention in class

    Por Joanna Wiseman

    Do you ever find it hard to keep students focused and on task? Young learners get easily distracted and it can be hard to find ways to keep them engaged.

    So what can we do to get, and more importantly, keep our students’ attention? Here are our five top tips.

    1. Plan a range of activities

    Young learners have relatively short attention spans. In the classroom, it is rare to have the whole class fully engaged in something for a long time, since the children will have different interests and levels, so it is essential to plan a number of activities for each lesson.

    The more variety you can include in the activities and tasks you plan, the easier it is to provide something enjoyable and relevant for each child. Choose short tasks and try to have a couple of extra activities up your sleeve if something you planned doesn’t work well. However, don’t worry if you don’t have time to do them all – you can always save them for a future lesson.

    2. Vary the dynamics and pay attention to the mood

    Another way of keeping students engaged is to mix up the classroom dynamics, having a combination of individual heads-down work, pair work, group work, and whole class discussions or games. When planning your lesson, consider how your students might feel at each stage. After doing some reading or quiet work, students may start to become restless, and this is the ideal time to get them up and moving about.

    While you are in class, pay close attention to the mood of the class. When you sense that students are becoming distracted or bored, change the dynamics of the activity.

    3. Use brain breaks

    Ever notice that students become lethargic and show a lack of interest? Why not try introducing brain breaks at strategic points in your lessons? Brain breaks are short physical activities or games designed to get the blood flowing and to re-energize students to help them get ready for learning. They range from short activities that last a couple of minutes, to longer breaks that may be suitable if your lessons last more than an hour.

    4. Peer teaching

    We can vary different aspects of the lesson using the previous strategies, but one thing that rarely changes is the role of the teacher! One way of keeping students involved is by giving them more responsibility and allowing them to take a more active role in their learning.

    Peer teaching completely changes the classroom dynamic and has students teach their peers while you take a step back. For primary classes, ask one or two students to take charge of a ready-made activity, e.g. one from your course book. They should give instructions, demonstrate, monitor as necessary, and check answers.

    When students are used to doing this, you can start to have them work in pairs or small groups to plan their own activities to use in class.

    5. Useful classroom management strategies

    Of course, nobody is perfect and there will be times when you lose students’ attention and they are not on task. For these occasions, you can use a wealth of classroom management strategies to regain the class's attention. Here are a few techniques:

    • Walk around the classroom as students are working. They are less likely to go off-task if you are available and watching.
    • Stand next to or behind individuals who are not paying attention, or move your position to a strategic point in the classroom where everyone, particularly those who are not listening, can see and hear you clearly.
    • Have a code word. Choose a word before the lesson and display it on the board. Tell students that you will sometimes call out this word during the lesson and they need to pay special attention. You could ask students to do an action e.g. stand up and turn around, and give points to the first student who does so.
    • Silence. An old but effective trick is to stand in silence at the front of the class and wait for everyone to stop talking.

    Your enthusiasm is key

    Finally, if we want our students to be motivated and engaged in our lessons, we must show enthusiasm for what we are teaching. The more lively and animated you are about the lesson, the more the students will want to join you and learn.

  • Two Adult students studying in a library, one with a laptop, the other writing

    How can we motivate adult language learners?

    Por

    The problem of motivation

    Have you ever had a problem like Jaime?

    One of my TESOL graduate students in Colombia does. She has a dream job, teaching English at a country club near Bogota. The club attracts international visitors who come to stay, swim, play tennis and golf. Her job is to improve the English skills of everyone from the club’s hotel staff to the tennis coaches, lifeguards, and golf caddies. Most are highly motivated.

    Except for Jaime.

    Jaime, a golf caddy, would slump into class each day, throw down his bag, sit at the back, and automatically take out his phone.

    “Jaime, could you take out your book, please?”

    “Forgot it, teacher.”

    “Jaime, could you answer the question?”

    “No idea, teacher.”

    She tried everything to motivate him, but nothing seemed to work. So, imagine her surprise one day when she walked into class to find him sitting at the front, book open, sharpened pencils ready, and no phone in sight. Although she found it surprising, she didn’t want to embarrass him and instead taught the lesson as normal. Jaime’s hand shot up constantly, either asking her to repeat a point while he took careful notes, or attempting to answer each of her questions.

    What changed? By the end of the week, she had to find out and asked him to stay behind.

    “Because I only speak Spanish,” he sighed, “I only work for local golfers. But I just found out that the caddies who speak English and carry clubs for the international golfers get tipped ten times as much.”

    Jaime had discovered one of two major reasons for adults to learn a second language: career progression. The other, if you can’t guess, is love...removing language as a barrier to intimacy.

    Transferring motivation

    Everyone is motivated about something and that motivation can be translated to the classroom. For example, without mentioning language learning, ask your students to list a few things they have been motivated about in the past, and identify the principles involved.

    Let’s say a student is motivated to improve her soccer skills. Beyond “It’s fun!”, dig deeper and you’ll uncover things such as understanding personal potential, doing something social, and not letting down teammates. If you substitute classmates for teammates, you can see that these are all motivations for learning a language. There are countless more, but focus on what is personal for each student.

    Enemies of motivation

    Beyond a lack of awareness about the advantages of learning English, here are three enemies of motivation.

    Enemy 1: I’m shy.

    It’s a simple truth that more outgoing people have an easier time learning a language; they’re more willing to make an effort and continue trying until they succeed.

    Naturally shy people will still learn – sometimes focusing more on reading and writing – but there are ways to help them be more outgoing. For example, language games can help shy students by increasing a sense of competitiveness and lowering their affective filters, the emotions that interfere with language acquisition such as anxiety and a lack of self-confidence (Krashen, 1992). The connection is confidence; build up students’ confidence and they will be more motivated.

    Enemy 2: If I don’t speak, I won’t make mistakes.

    This issue is often a byproduct of constant teacher interruptions and comments on students’ language use. Be patient, give students time to think before they answer, and don’t always take the answer from the first person to raise a hand. Consider asking everyone to raise their hands before asking one student.

    When you give feedback, focus on errors and ignore mistakes. We all make mistakes in our first and second languages when we speak and generally know we are making them. It’s just that we may be temporarily distracted. Errors, on the other hand, are mistakes that are repeated and the speaker is unaware of them. This leads to fossilization and challenges remediating them. Focus on systematic errors instead of mistakes.

    Also, as a general rule, when students are speaking, observe the same politeness you would with anyone else. Avoid interrupting, and offer corrections later, perhaps privately or in a note.

    Enemy 3: I don’t have time.

    Many adult language learners are heavily committed to other activities; families and work obligations leave them little time to study. However, others may assume they are busy. As a language task, ask students to write a schedule of their typical day and explain what they do hour by hour.

    While studying cello in my 30s, I was fortunate to come across a book by educator John Holt (1991) who also learned cello as an adult. In the book, he said that if you do anything new in a major way, make room in your life by giving up something else. For students, that something else may be part of their social life.

    But even the busiest students have a few minutes between tasks… time waiting in lines, or on a bus. Using a phone app can provide practice.

    Motivation over time

    Students tend to be motivated to different degrees as they progress through a language. At first, students will make rapid progress and have high expectations about learning English. However, as they advance, their progress becomes less noticeable. This can be a difficult time for students.

    Try using 'imagining sessions' with students, where they roleplay themselves 20 years from now as fluent English speakers. What will they be doing? Maybe they’ll be English teachers themselves! Share your journey to becoming someone who now teaches English. Perhaps you were once a golf caddy named Jaime.

  • A young woman taking notes in a lecture theatre, she is sat by other young people.

    Preparing your learners for university study abroad

    Por Richard Cleeve

    Whether your learners are going for a single semester, academic year or an entire university course, studying abroad is an excellent opportunity for them. They’ll have the chance to discover a new culture, develop new skills and make new friends.

    University study in another country also poses several challenges. But as a teacher, you can equip them for this experience and prepare them for future academic success.

    Why study abroad?

    Most people think that studying at university is hard enough, without the added difficulty of doing it overseas. But that doesn’t stop hundreds of thousands of university students from leaving the support of family and friends and relocating to a foreign country.

    People apply to study in another country for a range of reasons. A university program abroad might offer the student better tuition and a greater promise of future employment or simply represent better value for money. And in the case of very specialist university courses, studying abroad may be the only option.

    Whatever the reason, the decision to study in a foreign country is likely to involve a high level of proficiency in another language – and more often than not, that language is English.

    A move towards English language in higher education

    There has been a significant shift in higher education in the last ten years, as many European institutions look to internationalize their programs. As a result, across Europe, we have seen a sharp growth in the number of university courses taught in English. English-taught bachelor’s programs offered by universities in the have multiplied dramatically over the last decade.

    What challenges do learners face?

    Academic skills

    There are a whole range of academic skills that students are expected to know when they start university. From research and evaluation, to note-making and referencing, many learners will enter higher education lacking many of the essential skills they require.

    Studying in a foreign language

    Not only will they have to master new skills, but they may need to do them in a second language. What’s more, even everyday things that fluent speakers may take for granted, such as understanding lectures, reading academic papers, writing essays and even socializing with new friends, will take a lot more effort if English isn’t your first language.

    Administrative issues

    There are many potential pitfalls for a student in a new academic setting. From the administrative process and campus regulations to the types of lessons and assessments, there may be a lot of differences to deal with. Even understanding the etiquette of addressing and interacting with professors can be daunting.

    Problems integrating

    Another challenge is integrating into another culture. Even if the host country is culturally similar, adapting to new surroundings is not always straightforward. There can also be a certain amount of ghettoization, where international students might stick together and remain isolated from the local student population.

    Homesickness

    for international students to deal with. Depending on how far they travel to study, your learners may be unable to return home easily, visit their families and alleviate their homesickness.

    Mental health

    Moving abroad and living in a completely new place can be very stressful and overwhelming, and many factors can exacerbate/cause . Making it harder to do day-to-day tasks, socialize and study.

    Money worries

    Without a grant or a scholarship, studying abroad can be very expensive. If your learners currently live at home with their parents, the cost of accommodation may be formidable. The higher cost of living could mean they have to look for a part-time job to supplement their income. Understanding a country's can also be confusing and hard to calculate into their budget.

    What can you do to get your students ready?

    All of the challenges mentioned above have one thing in common. If a student cannot communicate effectively, these situations can be exacerbated. Language is key, whether it’s accessing support, communicating with professors or getting to grips with a new culture.

    Here are some things you can do to help your learners prepare for university life:

    1) Put them in touch with past students

    It’s important that your learners have a clear idea of what university study abroad entails. Creating a chance for them to speak to other students who have already gone through that experience can be extremely valuable.

    Students who have returned from studying abroad can help with your learners' doubts and put their minds at rest. They might be able to provide essential advice about a specific country or university or simply tell their story. Either way, it’s a great way to reassure and encourage your learners.

    2) Use appropriate authentic content

    In preparation for your learner’s time abroad, the language course that you teach should align with their future linguistic needs. One of the main aims should be to develop the language skills required to perform successfully and confidently in their new context.

    3) Teach them academic study skills

    Think back to when you were at university and what you struggled with. Group work, presentations, critical thinking and exam skills are all things which your learners will need to be proficient in, so the more you practice them in class the better.

    4) Promote autonomous learning

    Success at university is deeply rooted in a student’s ability to work independently and develop practical self-study skills. Giving your learners more choice in the language learning process is one way to encourage autonomy.