Language proficiency and succession planning: Developing future leaders

Berenice Lopez
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Reading time: 7 minutes

In today’s fast-paced business landscape, proactive succession planning is essential for HR professionals. Preparing the next generation of leaders is a business-critical initiative, to ensure organizational continuity, agility and long-term success.

Succession planning is often high up on the HR agenda, as it also promotes progression, reduces business disruption, and attracts top talent. There are many components to effective succession planning, including skills development, but one skill that’s often overlooked in this process is communication. One often overlooked yet highly influential component of effective succession planning is language proficiency.

At ÃÛÌÒapp ELL, we believe strongly in the power of language and have designed our succession planning strategy with this in mind. The focus is on creating multilingual leaders who are not only proficient in their respective fields but also have a deep understanding of global culture and market dynamics.

In this blog post, we explore how communication skills and specifically language proficiency plays a pivotal role in succession planning and the development of future leaders. We’ll also provide actionable insights for HR professionals and managers on integrating language development into their succession strategies. As well as some insights from our very own ELL HR team.

Integrating languages into succession planning
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What is succession planning?

Succession planning is a strategic process that organizations employ to identify and develop internal personnel with the potential to fill key leadership positions in the future. The succession planning process involves steps such as identifying key roles, assessing potential candidates, developing talent through training and mentoring, and regularly reviewing and updating the plan. This systematic approach ensures that businesses have a pipeline of qualified and capable leaders ready to step up when current leaders vacate their roles due to retirement, career progression, or unforeseen circumstances.

Effective succession planning goes beyond merely filling vacancies; it focuses on growing leaders who are aligned with the organization’s culture, values and business strategies. A well-developed succession planning strategy is crucial for identifying and preparing successors for senior leadership roles, emphasizing long-term talent development and leadership training. It involves a comprehensive assessment of potential leaders’ skills, performance and development needs, coupled with targeted training and mentoring programs. By investing in succession planning, organizations can mitigate risks, sustain their competitive edge, and ensure business continuity in an ever-evolving marketplace.

Implementing a succession plan

ÌýSuccessful succession planning involves:

  • Step 1: Identify roles: Recognizing the positions that are critical to the business and the individuals who have the potential to fill these roles in the future. This ensures business continuity and reduces the impact of turnover.
  • Step 2: Identify candidates: Strategically identifying and nurturing potential employees within the company to fill key organizational roles in the future.
  • Step 3: Prepare employees: Offering training and experiences that prepare these individuals for future leadership positions within the company.
  • Step 4: Transition: Implementing strategies that allow for a seamless shift of responsibilities when the time comes.

For internal candidates,Ìýwe utilize a combination of performance evaluations, language proficiency assessments by the leader, and leadership potential indicators to identify candidates for key roles.

Additional benefits of succession planning

In addition to ensuring business continuity and minimizing the impact of turnover, succession planning can also support your wider HR initiatives, including:

  • Attracting top talent: An organization that has a well-developed succession plan in place signals to potential candidates that it values employee development and career progression. This can be a significant draw for top talent.
  • Fostering employees’ motivation and engagement: When employees see opportunities for growth and advancement within the organization, they are more likely to be motivated and engaged in their work.
  • Promoting diversity and inclusivity: By identifying and developing a diverse pool of leaders, succession planning helps organizations foster a culture of diversity and inclusivity.
  • Saving time and costs: Succession planning enables organizations to proactively prepare candidates for leadership positions, saving time and resources that would otherwise be spent on external recruitment. With external hiring costing, on average,Ìý than internally.

Integrating language proficiency into succession planning

Effective communication is fundamental to strong leadership, particularly when working with international teams. Mastery of English, the global business language, is essential. Enhancing English proficiency can significantly improve a leader's ability to communicate clearly and effectively with diverse audiences, making them more adaptable and confident in their roles.

Incorporating language training into leadership development programs is vital for identifying and nurturing future leaders. These programs should include personalized development plans, talent assessments, and considerations for diversity to better adapt to global and remote work environments.

1. Assessment and identification of key positions

Start by assessing the current language skills within your organization and identifying key positions that are critical to your business operations and future goals. Recognize the importance of these roles and ensure that you have effective succession planning in place. Evaluate potential leaders not only on their existing competencies but also on their ability to learn new languages.

At ÃÛÌÒapp Languages, when it comes to identifying potential successors for key roles, we look beyond performance metrics. We consider language proficiency an essential skill set. Our Talent Management team works closely with the HR department and department heads to identify employees with strong language skills. These are individuals who not only excel in their current roles but also display the potential to take on bigger responsibilities.

We understand the risks and gaps that may arise in succession planning. To mitigate these, we conduct regular risk assessments and gap analyses, focusing especially on roles requiring specific language skills. For roles with specialized language requirements, we take a proactive approach by investing in targeted recruitment, promoting the use of our products for self-improvement, and providing immersive language experiences.

2. Training and development

Incorporate talent development programs into your leadership development programs to nurture high-potential employees through structured training. This can be done through formal classes, online courses, or immersive experiences such as international assignments or exchanges.

Encourage continuous learning and provide resources that make language acquisition accessible and engaging. When looking at language training you can use applications like Mondly by ÃÛÌÒapp Workplace English to make learning relevant, fun and easy for staff.

Here at ÃÛÌÒapp Languages, we believe in continuous learning and provide our employees with a plethora of opportunities to enhance their skills. This includes access to e-learning platforms, regular workshops and seminars.

3. Real-world application

Create opportunities for emerging leaders to use their language skills in real-world situations, emphasizing the importance of developing a competent leadership team that can fulfil both operational and strategic responsibilities. This could involve leading multinational projects, participating in global conferences, or managing international teams. Practical application solidifies language skills and builds confidence.

As for us here at ÃÛÌÒapp Languages. Our company provides ongoing opportunities for high-potential employees to enhance their skills. Through mentoring, coaching and buddy support opportunities. Regular events focusing on professional development and internal groups that encourage knowledge sharing and collaborative learning.

4. Cultural training

Combine language training with cultural education. Offer workshops and seminars that cover cultural norms, business etiquette, and effective communication strategies for different global or local regions. This approach ensures that key leaders are not only linguistically proficient but also culturally competent, which is crucial for developing employees who might perform well in top leadership roles.

To prepare employees for future leadership roles that require language proficiency, we believe in practical learning. Our initiatives include cross-cultural leadership interactions and various engagement initiatives aimed at promoting language skills and cultural competency.

5.ÌýKeeping plans up to date

Once you've implemented the plan, it's important to keep it regularly updated to avoid any issues. A systematic approach to monitoring and evaluating progress is crucial to ensuring the effectiveness of language integration in succession planning. Establish key performance indicators (KPIs) related to language proficiency and regularly assess how these are being met.

This involves tracking the progress of language development in emerging leaders through assessments, feedback sessions and performance reviews. Such continuous evaluation allows organizations to make necessary adjustments to their training programs and to address any emerging gaps swiftly.

As a dynamic business, we believe in keeping our succession plans current. They are reviewed and updated annually to ensure our readiness to manage unexpected changes and evolving business needs. The focus of these reviews includes reassessing the language requirements for all critical roles while aligning with our global strategy.

Our commitment to continuous improvement helps us refine and enhance our succession planning strategy. Through regular feedback loops, monitoring industry benchmarks, and staying updated with the latest best practices, we continue to focus on incorporating language skills into our planning.

Successful integration of language proficiency

Talent management is an invaluable asset in the toolkit of future leaders. By recognizing its importance and integrating it with succession planning and leadership development practices, HR professionals and managers can explore employees' career paths and skills development while focusing on filling critical roles within the company.

Being part of a leadership development program that integrates language proficiency is an amazing opportunity for employees to enrich their lives and careers with essential language skills. These skills are pivotal in propelling them through the ranks within the organization. For individuals aspiring to international leadership positions, highlighting the organization's commitment to supporting language acquisition can be a significant draw. This not only demonstrates the company's investment in its employees' growth but also underscores its dedication to fostering a pool of well-rounded, competent leaders.

By focusing on language skills, the organisation ensures its leaders thrive, are equipped with the tools necessary to navigate the complexities of a global marketplace, and are ready to elevate their careers alongside the organisation's success.

ÌýFind out how ÃÛÌÒapp can support your team with language training and assessment for businesses.

Discover ÃÛÌÒapp Language Solutions for Work

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    Digital assessment is becoming more and more widespread in recent years. But what’s the role of digital assessment in teaching today? We’d like to give you some insight into digital assessment and automated scoring.

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    Huge data sets of exam answers and results are used to train artificial intelligence machine learning technology to score English tests the same way that human markers do. This way, we’re not replacing human judgment; we’re just teaching computers to replicate it.

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    The top benefits of automated scoring are speed, reliability, flexibility, and free from bias.

    Speed

    The main advantage computers have over humans is that they can quickly process complex information. Digital assessments can often provide an instant score turnaround. We can get accurate, reliable results within minutes. And that’s not just for multiple-choice answers but complex responses, too.

    The benefit for teachers and institutions is that they can have hundreds, thousands, or tens of thousands of learners taking a test simultaneously and instantly receive a score.

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    Flexibility

    The next biggest benefit of digital assessment is flexible delivery models. This has become increasingly more important since online learning has become more prominent.

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    Free from bias

    Impartiality is another important benefit of AI-based scoring. The AI engine used to score digital proficiency tests is completely free from bias. It doesn’t get tired, and it doesn’t have good and bad days like human markers do. And it doesn’t have a personality.

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    Security

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    Video monitoring:

    • Test taker moving out of camera view
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    • Looking away from the camera multiple times

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    Last but not least, the cost of automated English certifications are a benefit. Indeed, automated scoring can be a more cost-effective way of monitoring tests, primarily because it saves time and resources.

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    How it helps you: Test candidates’ English language abilities with AI

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    The test is available 24/7, with no appointment required, in more than 100 countries around the world.

    Learn more about how Versant by ÃÛÌÒapp works

    2. Watson-Glaser Critical Thinking Appraisal

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    3. Golden Personality Profiler

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    6 ways to get the best results on your Versant English test

    Por Jennifer Manning

    Versant tests are popular automatically scored English assessments. They allow test takers to prove their English proficiency and demonstrate that they’re capable of using English at work.

    If you’re applying for a job or trying to get into a school language program, you may be preparing to take a Versant test right now! But how do you make sure you succeed at it?

    Here’s everything you need to know about preparing for your Versant test.

    What types of Versant tests are there?

    There are four different types of English tests in the Versant suite. Each is designed with the purpose of testing English language proficiency. However, they’re slightly different in structure and the skills they test. As a result, they are used by companies or educational institutions with different goals.

    Here are the five types of Versant tests:

    • Versant English Test: a short, 17-minute test that focuses on speaking skills. Companies that primarily use spoken English use this test to assess candidates’ ability to communicate in English. For example, it’s popular with call centers.
    • Versant Writing Test: a 35-minute writing test. It’s the ideal test for companies that use English primarily in writing. It evaluates writing skills through practical exercises like taking notes and writing emails.
    • Versant English Placement Test: a thorough, 50-minute test that evaluates all four skills (speaking, listening, reading, and writing). Academic institutions use this formative assessment to sort students into language programs.
    • Versant 4 Skills Essential: a shorter, 30-minute test that evaluates all four language skills. Companies often use it to find candidates with well-rounded English skills because it helps them fill entry-level positions quickly.
    • Versant Professional English Test: a comprehensive 60-minute test that evaluates all four skills. Companies use this test to baseline skills, measure progress and prove employees’ proficiency, oftentimes at the end of a business English training course.

    Which Versant test should you take?

    Which Versant test you take will depend on what your goals are. Have a look at these examples:

    • Arnaldo wants to study abroad for a year in Australia. He will most likely take the Versant English Placement Test to get into the university program of his choice.
    • Arjun is applying for a job at a call center. His future employers will request that he take the Versant English Test to demonstrate how he communicates in English.
    • Sofia’s aiming to become an email customer support specialist at an international retail firm. She’ll be asked to take the Versant Writing Test to prove her writing skills.
    • Farrah is applying for an internship at a fast-scaling startup. So, she’ll need to take the Versant 4 Skills Essential Test.
    • Last but not least, Samira is currently a mid-level manager at an insurance company and is enrolled in a course to upskill her communication skills. She’ll be asked to prove her English proficiency by taking the Versant Professional English Test.

    Tips for preparing for your Versant test

    No matter which Versant test you’re taking, there are things you can do to prepare. Here are 6 ways to make sure you get the best results:

    1. Work on your intelligibility

    Intelligibility refers to your ability to speak in a way that’s easy to understand for others. Even if you don’t speak flawlessly or have a native-like accent, your speech can still have a high intelligibility level. That is if you are able to express what you mean.

    The Versant English Test has an intelligibility score. The system calculates it based on various speech factors like speed, clarity, pronunciation, and fluency. So, it’s important that you work on your intelligibility before tackling a Versant test.

    Here are two exercises you can do to improve your intelligibility:

    • Record your speech. Recording yourself talking for a minute or so lets you play it back, analyze your speech and identify parts of it that are hard to understand. Maybe you’re mispronouncing some words, talking too fast, or pausing too often. Try to practice talking about the same topic until your speech becomes easier to understand.
    • Practice shadowing. Shadowing is a technique that brings together listening and speaking. Find a video of a proficient public speaker giving a speech on YouTube. Try to say the same words as the speaker at about the same time. Do this for about 30 seconds at a time. This will help you mimic the speaker’s speech, improving your intonation, pronunciation, and fluency.

    If you can, enlist the help of an English teacher to help you work on your weaknesses, or find a friend who is a fluent English speaker and set up regular video chats.

    2. Practice typing on your computer

    Unless you’re taking the Versant English Test, which is a speaking-only test, you’ll be asked to prove your English writing skills. Since Versant tests are most often taken off-site, it’s likely that you’ll be taking it on your own computer at home. That’s why it’s a good idea to practice typing on your computer before your Versant test.

    While Versant will not factor your typing into your English proficiency scores, the Versant Writing Test and Versant English Placement Test do include a separate typing speed and accuracy score. They’re provided as supplemental information for 3 reasons:

    1. Since typing is a familiar task to most candidates, it is a comfortable introduction to the test.
    2. It allows candidates to familiarize themselves with the keyboard.
    3. If typing speed is below 12 words per minute, and/or accuracy is below 90%, then it is likely that this candidate’s written English proficiency was not properly measured due to poor typing skills. The test administrator should take this into account when interpreting test scores.

    Bear in mind that all the exercises you need to complete are timed. So, if you want to make sure that you have enough time to type your answers correctly, it’s good to get a little practice. This way, you’ll be able to focus wholeheartedly on the content and structure of your sentences, not your typing.

    To give you an example, the Versant English Placement Test has a dictation task, where you have to type sentences exactly as you hear them. It also has a passage reconstruction task, where you read a text, put it aside, and type what you remember from it.

    Then, there’s a summary and opinion task where you have to read a passage, summarize the author’s opinion, and give your own. These are all practical exercises that evaluate how well you’d perform in real-life situations at work. For example, taking notes at a meeting, writing emails, or putting together a presentation.

    3. Listen to everyday spoken English

    Another definitive characteristic of Versant is that it tests how well you can understand and use English in an everyday context. It does not test the technical or literary use of the language. So, to get into Versant, it’s a good idea to immerse yourself in some everyday spoken English.

    For example, you can watch videos of someone on YouTube talking directly to their audience in a casual way. Or, you can listen to a podcast that features a laid-back conversation between two people. And, if you can, don’t just listen but also practice talking about everyday topics. Ask a friend or a family member to chat with you in English about simple things like how your day was or what you had for dinner.

    Tips for taking your Versant test

    Preparation is key. But it’s also important to make sure that you take the test the correct way. Since Versant is a flexible test that can be completed online or offline and administered remotely, there are a few tricks to making sure you get the best out of it:

    1. Choose your testing environment well

    Take the test in a quiet room, with no background noise or people talking around you. Make sure that the space doesn’t have an echo. And, turn off your notifications so you won’t be disturbed by incoming phone calls or messages.

    2. Make good-quality recordings

    The best way to do speaking tests is by using a headset with a built-in microphone. Keep the microphone 3-5 cm from your mouth. Try not to touch or move it while answering questions.

    3. Speak in a natural way

    Try to speak at a normal conversational speed and volume. Just the way you would speak if you were talking to another person. Don’t raise your voice or speak too softly. Try not to speak too slowly or rush your answers. And, do not repeat your answers again and again.

    Want to learn more about Versant? check out our postÌýEverything you need to know about the Versant tests.