3 ways to boost employee retention with language learning

Samantha Ball
 A group of business people clapping their hands
Reading time: 4 minutes

Did you know? According to our research, employees who work for a company that provides English language training are more thanÌýtwice as likelyÌýto say they are very satisfied at work, compared to those working in companies that do not.

To retain top talent in an increasingly competitive marketplace, all evidence points to developing communication and language skills.

Communication: the most in-demand business skill

showed that communication skills including English language skills are the most in-demand power skills across the board. PwC’s agrees: the top five predictors for employee turnover all had the same themes in common – communication, empathy and listening skills.

According to , a focus on developing employees’ strengths (as opposed to focusing on fixing weaknesses) can lead to a 20-73% reduction in employee attrition. That’s a startling statistic and one that has the potential to transform your business.

So, the message is clear: by investing in your employees’ existing communication and language strengths, you’re helping them refine a comprehensive range of business power skills. In turn, this will make them feel more engaged and therefore far more likely to stay with you.

3 ways to implement English training to retain top talent

Let’s explore three ways to implement an English language skills learning and development plan that underpins communication skills, refines business soft skills and makes your employees want to stay.

1. Find out what training employees want

To tailor a culture of learning that supports the development of your employees’ language and communication skills, you’ll find it helpful to get their input first. Survey and interview your team to better understand current barriers to language-specific learning, skills gaps, preferred learning styles and current frustrations.

For example, is it speaking, listening or reading English that they currently struggle with the most? The better you understand your employees’ needs, the more consulted and engaged with the process they’ll feel.

2. Reward those who commit to language learning

In 2023, Forbes outlined , and perhaps unsurprisingly, reward featured strongly. Your performance management system should include a structure that acknowledges employees who are committing to achieving their objectives and developing their skills, and demonstrates the career trajectory that might be possible with improved communication and language skills.

What that looks like will differ from organization to organization, but it’s important that employees understand the potential opportunities that come with refining their language skills.

3. Promote the link between language skills and career progression

Your employees may not naturally make the link between developing language skills and career progression, so help them understand how better language skills can help them move forward in their role and how you will support them in this.

When they see that language skills have been built into their development plans, they’ll feel invested in staying with your organization and developing their skills with you.

In a world where communication-based soft skills are more valuable than ever before, the ability to confidently converse in different languages within a business context is an impressive skill that’s transferable to a multitude of other business soft skills, such as teamwork, leadership and problem-solving.

Once they understand the full range of benefits that come with developing their language skills, they’ll be grateful that you’re committed to helping them do that and will be more likely to stay.

Boost your workforce’s English language skills and reap the business benefits

It’s clear that when employees feel that their communication skills are improving, they feel a sense of continued progression and engagement – not only in their language abilities but also across a range of other business power skills.

The key to retaining talent lies in increasing engagement, and since higher engagement rates are linked to , according to Gallup, there really is no better way to retain a happy workforce.

Start building your team’s English language skills

Learn how Mondly by ÃÛÌÒapp can help you reinforce a culture of learning and retain top talent within your organization, with flexible English language learning solutions for your business.

If you liked this blog post and want to learn more,Ìýdownload the PDF report here.

Find out more about how language training and assessment can drive your business forward by checking out our resources for HR professionals, including articles, whitepapers and research.

More blogs from ÃÛÌÒapp

  • A child sat at a desk with a pen in hand, looking up at their teacher and smiling

    Dyslexia and ELT: How to help young learners in the classroom

    Por Joanna Wiseman

    When you’re teaching English to young learners, you might find that there are a few students in your class who are struggling. But sometimes it can be hard to tell why. Is it because their language level is low? Or are they finding classroom work difficult because of a general cognitive difference, like dyslexia?Ìý

  • Students sat at desks in a classroom working

    Learning from mistakes: Using exam errors to perfect your English

    Por

    Taking English exams can be intimidating and challenging. Everyone has their own set of strengths and weaknesses, and it's common to make the same kinds of mistakes in an exam.

    It’s possible to make use of this though, and improve your English from the mistakes you make. Today in our language learning blog, we discuss how we can use exam errors to perfect and improve your English.

    1. Find a pattern

    Firstly, you want to establish what your weak and strong points are. Write these down somewhere each time and build up a record. It's essential to take note of the mistakes you make and try to see if there's a pattern.
    Perhaps mistakes happen on:

    • A specific type or style of question
    • Questions relating to the same topic area
    • A particular way the exam is delivered (like spoken or written)

    These are only a few examples, but recognizing patterns or similarities can help you focus on areas that need improvement or extra attention.

    2. Rationalize and understand your mistakes

    Making mistakes in an exam can really impact a person's confidence, but if you can, look back and rationalize why that mistake was made. It can help your confidence in the future. Sometimes mistakes are made just because of a misinterpretation, perhaps a question wasn’t read correctly, and you realize you knew the answer after all.

    Remember, the situation of being in an exam can be stressful and you may not think or respond in the way you normally would outside of the exam room, so don't be too hard on yourself.
    Mistakes happen in the real world every day, and being able to look back at them and examine them critically is a valuable skill.

    3. Compare and team up with peers

    As we’ve already mentioned, everyone has their strengths and weaknesses. It can be a great idea to compare your mistakes with others; they may be making the same ones.

    You can team up and try to tackle them together, or you may know someone whose strength is in your weak areas (and vice versa). It's helpful to team up and help each other. They might have some handy tips and techniques for you to try.

    4. Experiment with study techniques

    It's good to switch up techniques at times and your errors might be giving you some guidance on doing so. If you tend to make errors with your spoken English, consider study techniques that work on that – like using recall or incorporating music to strengthen your speech.

    Perhaps memory is an issue, so using tools like flashcards can help you. Some techniques focus on and help improve some areas more than others, so there isn’t one solution for all. Make sure to experiment and see what works for you.

    5. Repetition

    Perhaps an obvious one, but just repeating and practicing the questions/tasks you’ve gotten wrong in the exam is a good approach. By doing it over and over again, with some persistence, it ends up being retained in your long-term memory.

    You may want to study variations of the questions you struggle with, as exams tend to alter their questions and you don’t want to be thrown off in an exam if they reword/change the question slightly.

    The next time you review your exam results, remember these steps, look for patterns, examine your thought process and don’t be afraid to ask others for help. With enough practice, those errors should be things of the past.

  • Coworkers sat at a desk with their laptops, smiling and talking to eachother

    Boosting employee retention: Benefits of language learning in the workplace

    Por Claire Chettiar

    In the era of the Great Resignation, there are lots of factors that influence whether or not someone chooses to stay with their company or decides to accept a job offer from a new employer.

    Whilst fair pay remains a constant in this, feeling included, valued, and cared about by colleagues plays a significant role in the decision on whether to stay or go.

    Ìý