Local to global: How English skills unlock a career in leadership

Samantha Ball
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Of the 1.5 billion English speakers in the world, over half learned it as a second or additional language.

The “language of business”, English has become a foundational skill for anyone looking to work in an international business or at a leadership level, and many English as a Second Language (ESL) speakers find themselves working in English on a daily basis.

But working in your second or third language comes with a unique set of challenges and opportunities.

We spoke to five global leaders about the role English has played in their careers, the challenges of being an ESL speaker, and how businesses can create a culture where everyone has a voice.

How English skills unlock a career in leadership
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A passport to leadership

Strong English skills open doors. More than three-quarters of people with advanced English skills are in senior or leadership roles, compared to just 32% of those with limited English proficiency.

app Languages CTO, , describes English as a “passport for this new world of opportunities, opening many, many doors I wouldn’t have had access to.”

There’s a cumulative effect, with one door opening and leading to the next.

Brushing up on his English skills was the spark that won Perrucci a scholarship to Denmark. That semester blossomed into a six-year stay, multiple degrees, his first international job opportunity, and a career with well-known global brands.

Whether it was getting onto a top MBA program or that first role at a big international company, for all the leaders we spoke to, English has proved to be a career catalyst.

More diversity, more innovation, more revenue

For companies looking to innovate and stand out in a competitive global market, an international team is essential.

“We’re aiming to build models of childcare that don’t exist at the moment”, explains Founder and CEO, .

“To do that, we need diversity of thought. With an international team, it’s more likely that someone will say “hey, I was living in Cape Verde for a while, and I saw this interesting thing”.

It’s an approach that pays off. found that businesses with more diverse management teams are more innovative, leading to 19% higher revenues.

Global customers, global team

A more diverse team can also help businesses stay close to their customers.

As technology has made it easier to operate across multiple countries, businesses quickly find themselves responding to the different needs, preferences, and expectations of customers all over the world.

“Reflecting the global nature of our business in our workforce means we can build a better, more effective service and a more successful business as a result”, explains , CEO of .

To help them stay close to their 5.2 million members across 420 cities, Zeeck’s team at InterNations is made up of more than 50 different nationalities.

English is the main language both for the InterNations team and platform, helping them create “a sense of oneness and community by using a shared language”.

The ultimate brain training

The leaders we interviewed spoke, on average, four languages, with many working across multiple languages on a day-to-day basis.

That experience of jumping between different languages also develops important leadership skills.

“When you speak multiple languages,” explains Perrucci, “different parts of the brain have to work together and make connections… It teaches your brain to be flexible about what you see and the way you interpret it”.

Zeeck likened it to working out: “Just as going to the gym improves your physical wellbeing, the mental challenge of learning a new language is good exercise for the brain”. It’s one of the reasons he provides all of his team language training.

The mental load of language

But hopping between languages and navigating different cultural nuances can take its toll.

“People whose first language is English often overlook the computing power it takes to work in your second or third language,” explains, Managing Director of International Wellbeing,, who only spends around a third of his time speaking his mother tongue.

“Even when colleagues are fluent in the language you're communicating in, it might still take them a bit more energy than you expect”, he continues. “By Friday afternoon, for example, I’m struggling to think fluently in whichever language!”.

The challenge of speaking up

For those who are less confident in their English skills, it can significantly impact the way they contribute at work.

Less than half (48%)of ESL speakers feel comfortable speaking up at work, andonly 10%of employees with limited English proficiency felt they could express themselves fully at work.

The dynamic can change depending on who’s in the room. “I see the difference when ESL speakers are on calls with confident, fluent English speakers”, adds, CEO and Founder of.

“They speak less”, she continues, “they caveat their contributions with “I might be wrong”, and you can see their English actually worsens because they feel more stressed”.

Without the right culture and support, businesses miss out on the benefits of an international team they’ve recruited.

Conscious leadership

The task of building a team and helping overcome the challenges of global working falls to business leaders.

The five leaders we spoke to shared practical tips for supporting global teams, including acknowledging and proactively addressing differences, avoiding interrupting ESL speakers, and using voice notes for sensitive communication to allow tone and emotion to come through.

More fundamentally, ESL speakers need business leaders to build a culture where it’s ok to make mistakes.

Leaders with first-hand experience of being an ESL speaker are uniquely placed to understand their increasingly global teams, pre-empt their challenges, and nurture a culture that allows difference to shine.

The journey from local roles to global leadership positions hinges on strong communication skills. The stories shared by our leaders demonstrate how English proficiency not only unlocks individual career potential but also drives organizational success through innovation and diverse perspectives. By fostering a culture that values and supports language learning, businesses can harness these benefits, ensuring their teams are prepared to excel on the global stage.

This article is part of app Languages’ series,Global Voices: Leaders on Language and Business, an exclusive exploration into the pivotal role of language in achieving international business excellence. For more in this series, check out the leaders’ full interviews, coming soon to

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    What do driverless car engineers, telemedicine physicians and podcast producers have in common? About 10 years ago . They are representative of a new technology-driven marketplace, which is evolving faster than employers, governments and education institutions can keep up.

    As new jobs appear, others fall by the wayside. Today, it’s estimated that up to with currently available technology. Routine jobs like data entry specialists, proofreaders, and even market research analysts are especially at risk of becoming redundant within the next 5 to 10 years. Globally, that means between 400 and 800 million workers could be displaced by automation technology by 2030, according to McKinsey.

    Moreover, will need to work in areas that do not exist in the current market. The question is, what can we do to prepare learners for a future when we have no idea what jobs they’ll be doing? Mike Mayor and Tim Goodier discuss this uncertain future and explain why English for employability is such a hot topic right now.

    A rising level of English and employer expectations

    Mike Mayor, Director of the Global Scale of English at app, explains that while he believes employability has always been a factor in English language education, it has become more important and more of a focus for students looking to enter the workforce.

    “Expectations of employers have risen as proficiency in English language, in general, has risen around the world,” he says. “They’re now looking for more precise skills.”

    Tim Goodier, Head of Academic Development at Eurocentres, agrees. He explains that English language education is primarily about improving communication and soft skills – which is key for the jobs of 2030 and beyond.

    “There’s a convergence of skills training for the workplace and language skills training,” Tim says. “The Common European Framework of Reference (CEFR) has recognized and, in many ways, given a roadmap for looking into how to develop soft skills and skills for employability by fleshing out its existing scheme – especially to look at things like mediation skills.”

    How the Global Scale of English and CEFR have surfaced employability skills

    TheGlobal Scale of English (GSE) is recognizing this increasing prominence of English for employability. Mike explains that it’s doing this “by taking the common European framework and extending it out into language descriptors which are specific for the workplace.”

    In developing a set of learning objectives for professional learners, Mike and his team have given teachers more can-do statements. “They are able to create curricula and lessons around specific business skills,” he says.

    Tim comments that one of the most interesting things about the GSE is that it links can-do statements to key professions, which he explains “is another extension of what these can-do statements can be used for – and viewing competencies as unlocking opportunity.”

    Showing how these skills and competencies relate to the real world of work can be a strong motivating factor for learners.

    He says that teachers need to visualize what success will look like in communication “and then from there develop activities in the classroom that are authentic.” At the same time, he says that activities should be personalized by “using the learners’ own interests and adapting the course as much as possible to their future goals.”

    Preparing students for the future workplace

    Speaking on the role of publishing in English for employability, Mike says:

    “I would say as course book creators we actually incorporate a lot of these skills into our materials, but… I think we could do to push it a little further.”

    In Mike’s view, educators need to do more than teach the skills, they need to raise awareness of their context. In other words why these skills are important and how they will help them in authentic situations both in and out of the work environment.

    Beyond teaching the language itself, he says publishers should be helping teachers ask:

    • Are the students participating fairly in group discussions?
    • Are the students actively listening?
    • Are they interrupting politely?

    These skills “don’t come naturally, and so just to begin raising awareness would be an added value,” he says.

    Future skills: careers in 2030

    In the same way we didn’t know that driverless cars would become a reality 10 years ago, we cannot say with absolute certainty which professions will arise and which will disappear. However, using tools like the GSE teacher toolkit, we can help our students develop the language and soft skills they need to navigate an ever-shifting job market. The future is an exciting place, let’s help our learners prepare themselves!

    Watch the full interview with Mike and Tim below:

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    Why should we be concerned about technostress?

    People are adaptable, it’s part of our biology, but if change happens too quickly, we experience symptoms of stress. And, in our modern, continuously busy culture, it can be easy to assume something is wrong with us if we feel we can’t cope with technology. It can feel like we’re failing because we’re not focusing or achieving enough. We might also feel stupid for not understanding how a piece of software works.

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    From learners to explorers: How to develop an explorer mindset in language students

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    What do you think of when you hear the term ‘explorer mindset’?

    Many people think that it’s about encouraging children to be interested in learning. To support them when they want to discover new thoughts and skills – and to find things out for themselves.

    But we can expand on those thoughts.

    Explorers who set off on expeditions have specific goals. They have to prepare physically, mentally and practically. They know where they want to go, even if they don’t know what they will find there. In the process, they stumble and fall and get back up again. And when they finally reach the place they were headed for, they see more opportunities and realize they would like to go even further.

    Young people who develop this mindset will always want to learn, discover and keep searching for bigger and better things.

    1. Prepare them for the journey

    Before setting off on any journey, it’s crucial to have access to the right tools. In our schools, we (usually) have all the books, technology and stationery we need. At home, on the other hand, students might only have the basics. Books and craft supplies might also be seen as messy and something to be tidied away.

    Therefore, in our classrooms, we should show our students that materials are always readily accessible. Learners should understand that while everything has its place, we still like to read, write, and make things.

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    • Show students what you are reading; the books you have in your bag or tablet.
    • Show them your notebooks and other written work.
    • Allow time for craft work in the middle of the lesson and leave time to clear up at the end.
    • Allocate a ‘messy space’ in the classroom where craft material can be used anytime. We often do this with kindergarten classes; consider continuing it for older students.

    2. Focus on the language learning destination

    Most of our students will be excited about starting their journey through the English language. Some will be naturally motivated or innately inclined to become fluent speakers, and others will need your encouragement.

    As a teacher, you are the primary role model for your students. Your most powerful tool is showing your own enthusiasm for learning through English. Show the children that you want to improve your own English.

    Thanks to the power of technology, children have become excellent explorers.

    We can now be genuinely surprised about the things they discover on YouTube, Twitch or TikTok – the phrases, ideas or even ‘life hacks’ they share with us in class. We can learn from them too. Real admiration is always more motivating than praise.

    How to encourage show and tell in the classroom:

    • Allow five minutes for the children to show or tell you new things they have discovered online or elsewhere. Make it a routine with a time limit.
    • Help the children find out about the skills their role models have by searching the internet or reading magazines. Seeing what others can do from small beginnings can inspire students to create their own goals.

    3. Acknowledge obstacles

    We tend to think of obstacles as something we have to conquer and get over. But we can’t always do that. Sometimes we have to stop, retrace our steps, rest, redefine our goals and start again.

    As teachers, we know that not achieving what we have set out to do can make us feel incompetent. The same goes for our students. If they can’t do their homework, they may not feel good about themselves and start to invent excuses. We need to set them small, manageable daily goals so that the students can find satisfaction in focused work with a finite outcome.

    If they do not achieve those goals, we can reset them in a different way – for example, a writing task could become a speaking task or vice versa. Seeing that we can approach a piece of work from different angles is a life skill for our children. We don’t have to give up; we have to do it differently.

    How to help individuals reach their full potential

    Give them a homework menu with different tasks done in different ways. This allows them to work to the best of their specific abilities.
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    Describe your bedroom. You can…

    • write about it
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    4. Continue to explore

    It sometimes seems that the more we learn, the less we know. As we achieve certain goals, we realize that there are other goals beyond them. Viewed from afar, they might seem, like mountain ranges, impossible to reach. And it’s true. We can’t possibly learn everything. Just as we can accept obstacles as a natural part of life, we can accept limitations.

    Instead of feeling inadequate, we can focus on what we have learnt and gradually extend our knowledge and skills. This can be done at any level, and it is rewarding to look back and see how far we have come as explorers of the English language.

    Tips for extending students’ knowledge and skills

    • Create regular opportunities for the children to demonstrate new knowledge or skills. A bulletin board is a simple way of doing this; children could add a note or a drawing to a topic-based board and read it aloud or briefly explain why they think it is interesting.
    • Start or end a school term with simple revision activities and quizzes to help the students feel good about what they already know, however basic.
    • Point out the students' less obvious soft skills, such as punctuality, listening to others, or being organized. Reading and writing often dominate school lessons. This helps children realize that other aspects of their skill sets and behavior are recognized and valued.

    Encouraging children to develop an explorer mindset helps them feel a sense of satisfaction, that they are responsible for their own education. They are, and will continue to be, the leaders of their own learning expeditions.