Global perspectives: International experience as the ultimate preparation for today’s leaders

Samantha Ball
Image of two business women in a office talking together over a document
Reading time: 4 minutes

From global marketplaces shipping goods between countries to fast-paced remote teams combining talent from all corners of the world, business has never been more international.

This multinational, multicultural nature of today’s companies demands more from business leaders. It’s not enough to build a global team, you need to pre-empt and mitigate the challenges that team will face, from overcoming language barriers to navigating new opportunities, and nurturing their differences while creating cohesion.

We talked to five leaders about how international experience gave them a global perspective that enhanced their leadership abilities, defined their careers, and shaped their personal lives.

Whats the secret to global business success?
Play
Privacy and cookies

By watching, you agree app can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Perspective delivers performance

Leading a global business means balancing needs, trends, and opportunities across a wide range of different markets.Having experience in particular regions allows leaders to bring that first-hand perspective to key decisions, but even short periods abroad can significantly benefit team performance.

A by MIT’s Sloan School of Management on the high-pressure world of English football's Premier League found a direct link between a team manager's number of countries worked in and team performance.

For every foreign country a manager had worked in, their team won an extra 1.14 games, or 3.42 points.It’s evidence that global experiences help build some of the fundamental skills needed to lead high-performing teams.

Identifying cultural blind spots

Cultural norms and working styles differ significantly around the globe.

This process of experiencing different ways of working and communicating makes you a more open-minded leader, according to Founder and CEO, .“You’ve got that experience of knowing that there’s a spectrum of styles, all of which can be good; they’re just different,” she adds.That combination of self-awareness and an appreciation for different approaches can help leaders navigate the complexities of a global team.

A risk taker’s mindset

Anyone who’s lived abroad knows how difficult those first few months of expat life can be.Whether it’s finding a place to live or making a doctor’s appointment, living abroad often involves throwing yourself into the “cold swimming pool” of language and culture, as app Languages CTO, , describes it.

Those types of experiences create a level of comfort with taking a risk and giving it a go. “That mindset of trying something and not being afraid to fail is just as relevant in the boardroom as it is in the classroom,” agrees , Managing Director of International Wellbeing, .

Resilience through experience

From navigating culture clashes in working styles to the everyday challenges of living abroad, international experience helps leaders develop the resilience needed to navigate the constantly changing world of business.

“If you’ve put yourself through a bunch of different, tough experiences in your 20s, you learn that it doesn’t challenge your humanity — you can live with the tension of business and still find your equanimity”, shares Carrell.

Whether it’s a global pandemic or rocky markets, the experience of living abroad teaches adaptability and resilience that’s essential for today’s leaders.

From clarity to charisma

Poor communication costs businesses time and money, as well as undermining all-important relationships with co-workers and customers.Leaders estimate that teams lose to poor communication, costing U.S. businesses alone .

The risks of miscommunication are even higher in a global team with multiple languages and communication styles.

“With language, it’s not just the words you use, it’s how you phrase things”, according to , CEO and Founder of . “It’s the things you leave unsaid that can be so different between cultures,” she adds.At the leadership level, the stakes are even higher.

“Those that are able to articulate their ideas well, to express themselves, to find the right word, tone, or expression at the right time — they’re the ones that inspire confidence in the people listening to them,” says Perrucci.

Experience communicating with an international audience teaches leaders to prioritize simplicity and clarity, allowing their message to land and stick. Meanwhile, demonstrating effort can help deliver impact. The cultural awareness leaders gain from international experience and practical skills like speaking multiple languages help create strong relationships.

“My German isn’t perfect,” Groen says, “but the fact that I speak it with my German team creates so much goodwill that half the job of building a positive working relationship is already done.”

Creating cohesion

Accessing the benefits of a diverse, multicultural team depends on their ability to work as a unit. And that falls to leaders. “You can’t just put people from different backgrounds together and expect them to get along naturally”, Milanova believes.

It’s a challenge that Milanova and many of the leaders we spoke to have spent a lot of time thinking about.A common solution? Be open about your differences and the challenges the team will face.At Daye, each person on Milanova’s team has a “Working with me” guide, and there are also guides on how to work with each country.

Leaders with a breadth of global experiences can anticipate the challenges their international teams will face, take steps to mitigate them, and help their teams thrive.

International experience builds some of the fundamental skills that leaders and their businesses need in today’s world.Experiencing a range of cultures, approaches, and styles allows leaders to question their own defaults and be open to different, creative ideas.

The adaptability and resilience needed to settle in a place far from home creates a have-a-go mindset and the ability to communicate and connect with many different types of people.At a more fundamental level, international experience teaches leaders to be aware of and comfortable with differences. And only by doing that are they able to bring global teams together.

This article is part of app Languages’ series, Global Voices: Leaders on Language and Business, an exclusive exploration into the pivotal role of language in achieving international business excellence. For more in this series, check out the leaders’ full interviews on

More blogs from app

  • Students studying outside at a table

    Why accepting app English Express Test is a great opportunity for US Institutions

    By Abi Fordham
    Reading time: 3 minutes

    By being early adopters of the app English Express Test, US universities and institutions can ensure they remain competitive and attractive to a global pool of students. Students seeking to study in the US may prefer institutions that recognize this flexible and convenient testing option, which can enhance their overall application experience. This proactive approach can help universities stand out and draw in top international talent.

    Whilst the app English Express Test can open doors to a wealth of opportunities for students eager to study in the US, early acceptance also provides significant advantages for the institutions themselves.

    The app English Express Test is designed to be a convenient and accessible option for students worldwide. Unlike traditional tests that may require extensive travel, this test can be taken online, offering students the flexibility to complete it from their own homes. This is particularly beneficial for students in remote areas, far from a test centre or those juggling multiple commitments. By accepting the app English Express Test, US universities can cater to a broader range of applicants, ensuring they don't miss out on talented individuals who might otherwise be deterred by logistical challenges.

    While tests like PTE Academic provide a comprehensive assessment of English proficiency, the app English Express Test serves as a valuable complement. It offers a quicker, more streamlined option for students who need to demonstrate their language skills promptly. By accepting both tests, US universities can offer a more flexible and inclusive admissions process.

    For admissions teams, the inclusion of the app English Express Test can significantly enhance efficiency and effectiveness. The streamlined nature of the test means quick turnaround times for results, allowing admissions teams to make faster decisions. This agility can be a competitive advantage, positioning the university as a forward-thinking institution that prioritizes student needs. Additionally, by offering a convenient testing option, universities can attract a broader pool of applicants, leading to a more diverse and inclusive student body.

    US universities should consider being among the first to accept the app English Express Test. This strategic move addresses diverse student needs, complements existing testing options, enhances the admissions process, and boosts institutional reputation.

    Adopting the app English Express Test is a forward-thinking decision that benefits both students and institutions, ensuring that US universities remain competitive in the global education landscape.

  • three university students sat outside in a courtyard looking at a laptop together

    The benefits of using the Score Report Website for PTE Academic and app English Express Test

    By Abi Fordham
    Reading time: 2 minutes

    US institutions are always on the lookout for ways to enhance their admissions processes. One effective strategy is leveraging the Score Report Website for both PTE Academic and app English Express Test. This platform offers numerous benefits that can improve the efficiency and effectiveness of admissions teams.

    Simplified score access and verification

    The Score Report Website provides a centralized platform where admissions teams can easily access and verify test scores. This eliminates the need for paper-based score reports and reduces the risk of errors associated with manual data entry. By using this digital platform, institutions can quickly retrieve accurate and up-to-date test taker scores for both PTE Academic and app English Express Test, ensuring a smooth and reliable admissions process.

    Enhanced security and accuracy

    One of the key advantages of the Score Report Website is its robust security features. The platform uses secure login protocols to protect sensitive student data.

    app’s score report website also ensures that scores cannot be tampered with, as they are sent directly through the system. This means the score that an institution sees, is the score that was awarded to a test taker. This level of security and accuracy builds trust with both students and institutions, making the admissions process more reliable.

    Faster decision-making

    The Score Report Website offers real-time access to test scores, allowing admissions teams to make quicker decisions. This is particularly beneficial during peak admissions periods when timely decisions are crucial. The platform's ability to provide instant access to scores means that institutions can respond promptly to applicants, enhancing the overall student experience.

    Cost-effective and environmentally friendly

    By embracing a digital score reporting system, institutions can reduce the costs associated with printing and mailing paper-based score reports. This not only saves money but also supports sustainability efforts by reducing paper waste. The Score Report Website aligns with the growing trend of digital transformation in higher education, promoting a more eco-friendly approach to admissions.

    Improved communication with applicants

    app's Score Report Website allows institutions to share scores with multiple departments and stakeholders seamlessly. This facilitates better communication and collaboration within the admissions team.

    Trust app with your applicants

    Using the Score Report Website to accept PTE Academic and app English Express Test applicants is a strategic move that positions your institution as a forward-thinking leader in higher education, committed to efficiency and security.

  • Students sat in a university library talking

    Why your US university needs PTE Academic and app English Express Test

    By Abi Fordham
    Reading time: 2 minutes

    Higher education is competitive and universities need to attract top talent from around the globe. One way to do this is by offering a range of secure, accurate and trusted proficiency tests. Adding the app English Express Test alongside PTE Academic can be a game-changer for both students and admissions teams.

    Meeting diverse student needs

    The app English Express Test is a convenient option for students facing time, location, or financial constraints. Unlike traditional tests, it can be taken online, allowing students to complete it from their own homes. This flexibility is particularly beneficial for students in remote areas, who are not close to a test centre.

    Complementing PTE Academic

    While PTE Academic is a truly comprehensive assessment, the app English Express Test offers a quicker, at-home option for prospective students.

    Enhancing the admissions process

    For admissions teams, the app English Express Test can enhance efficiency and effectiveness. By offering a convenient testing option, universities can attract a broader pool of applicants. The quick turnaround times for results also mean faster decision-making, reducing the waiting period for students.

    Boosting business outcomes

    From a business perspective, integrating the app English Express Test can help to increase enrolment numbers and revenue. The enhanced efficiency in the admissions process, through the use of app’s trusted Score Reporting Website, can reduce administrative costs and free up resources for other strategic initiatives.

    Additionally, offering flexible testing options can enhance the university's appeal, making it more attractive to prospective students and their families.

    What does this mean for you as an institution?

    Adding the app English Express Test alongside PTE Academic is a strategic move that benefits both students and universities. It addresses diverse student needs, complements existing testing options, enhances the admissions process, and boosts business outcomes.

    By embracing this approach, universities can attract top talent and position themselves as leaders in higher education in the US.