How to help students deal with conflict in group work

Rachael Roberts
children sat at a desk working together

Is avoiding conflict always a good thing?

Why is it that some groups work smoothly together, whereas for others it always seems to end in arguments? It may seem logical to avoid group work with classes where it often leads to disagreement, but is there such a thing as ‘healthy disagreement’?

Perhaps the groups that appear to be working well together are actually just letting one or two people do everything? This would certainly avoid conflict, but they might also be avoiding learning very much.Ìý

Sometimes conflict is a necessary step that teachers (of all subjects, not just language teachers) have to acknowledge as an important part of a learner's development.Ìý

Conflict in group work
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The psychologist famously argued that conflict within groups is entirely normal, and can even be desirable. the typical stages of groups learning to work together effectively as Forming, Storming, Norming, and Performing:

Forming

When the group is forming, most members will be polite. They will be looking to you or to a more confident group member to take the lead. Many of the group members may actually be quite disengaged.Ìý

Storming

Storming happens as they start to feel more confident and comfortable within the group, and willing to take a more active role. People may be trying to sort out what the unspoken rules are, or what roles everyone is taking. Or they may be more willing to point out potential problems.Ìý

Norming

Norming is when things start to sort themselves out and people are working together better. It’s very common for teams to keep going back and forth between storming and norming for quite a while.Ìý

Performing

Finally, performing is when the team successfully achieves the goal.Ìý

Essentially, Tuckman was saying that, without at least some conflict or storming, groups are unlikely to be able to perform successfully. It is necessary to go through this stage and out the other side.Ìý

Being able to deal effectively with conflict is a very valuable skill, both at school and in life. So how can we help students to develop this skill?Ìý

Learning how to manage conflict

Listening is the most important skill we can teach our language students. Unfortunately, many of us are not as good at listening as we might think. A lot of the time, we are busy thinking about what we are going to say next, or even thinking about something else altogether.Ìý

Students can practice active listening by having to reflect back on what their partner has said. For example: ‘So you’re saying that…’ or by asking relevant questions.

If feelings are running high, we can teach them to still let the other person finish. They should then check they have understood, rather than jumping in too quickly with their own side of the story.Ìý

We can also encourage empathy by asking students to put themselves into the other student’s position. They should try and explain how they think they are feeling, or why they have such a different opinion.Ìý

Finally, we can get students into problem-solving mode, rather than staying with personal feelings. We can do this by asking them to suggest ways of coming to an agreement.

As long as it is managed well and doesn’t get out of hand, conflict and disagreement can ultimately lead to better outcomes than overly polite agreement, because more is at stake.Ìý

So, make sure to help students develop the confidence to deal with conflict in group work and disagree with each other, but also the interpersonal skills to do so in a productive and empathic way.ÌýÌý

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    In this age where screens often dominate our field of vision, the humble ink pen might seem like a relic. Yet, intriguing research is bringing to light the unsung importance of ink in educational settings, particularly in enhancing student engagement and learning.

    Today, we look at the importance of handwriting and ink, and how it still plays a pivotal role in the cognitive development of students.

    The importance of ink and color

    , wrought into our documents and notes through ink, plays a significant role in memory retention and comprehension. Psychologists argue that colors like blue and green foster a sense of calmness and improve focus, making them ideal for environments geared toward learning. Conversely, vibrant colors such as red and orange are thought to stimulate energy and excitement, potentially boosting creativity and critical thinking skills. By strategically incorporating these colors into educational materials, teachers can create a more dynamic and effective learning atmosphere, encouraging students to engage more deeply with the content.

    Delving deeper into the benefits of ink for students

    Writing with ink offers multifaceted benefits in an educational context:

    Enhanced memory and learning

    Research has shown that students remember information better when they write it down by hand rather than typing it. This is attributed to the fact that handwriting requires a bit more effort and thought, leading to deeper processing of the information. For instance, college students were found to recall more information from a lecture when they took notes by hand compared to typing them.

    Brain activation

    Writing by hand activates different brain regions compared to typing. When children write, it stimulates areas of the brain responsible for learning and memory. This stimulation is less pronounced when typing. For example, handwriting has been shown to activate the region of the brain that responds more to handwritten letters than typed letters in young children. For example in James, W. L., & Engelhardt, T. M. (2012) ''. This research highlights how the act of handwriting, as opposed to typing, can influence cognitive development and creative thought processes in young learners.

    Development of fine motor skills and cognitive abilities

    Handwriting also plays a crucial role in the development of fine motor skills and cognitive abilities. It requires a level of hand-eye coordination, attention to detail, and thought about what is being written, which are essential skills for academic success and cognitive development.

    Creativity and thoughtful expression

    Handwriting can spark creativity and encourage more thoughtful expression. Slower than typing, it allows more time for creative ideas to develop and for the writer to choose their words carefully.Ìý

    Emotional and therapeutic benefits

    Handwriting can have therapeutic benefits, such as better immune function and reduced symptoms of anxiety and depression. Writing about stressful events by hand can arouse higher emotional levels, leading to greater therapeutic benefits compared to typing. For example, ''Ìýdigs into the emotional and therapeutic benefits of writing by hand about stressful or significant life events.

    Problem-solving and mindfulness

    The process of handwriting can assist in problem-solving and serves as a mindful activity. Writing out problems can help clarify thoughts and lead to solutions. It also encourages a moment of calm and focus in a fast-paced world​​.

    In conclusion, the act of handwriting not only deepens focus and understanding but also contributes significantly to cognitive development, memory retention, creative thinking, emotional well-being and problem-solving skills. These benefits highlight the importance of maintaining handwriting as a skill, even in an increasingly digital world.

    Practical classroom applications of ink

    Teachers utilize various practical applications of ink in the classroom to enhance learning among students. These methods leverage the cognitive and educational benefits of handwriting:

    Handwritten note-taking

    Encouraging students to take notes by hand during lectures can significantly improve their understanding and retention of the material. . This method forces students to process and rephrase the information in their own words, which aids in deeper learning.

    Journal writing and creative tasks

    Assigning journal writing or creative writing tasks can be an effective way to develop student's writing skills and encourage self-expression. The act of writing by hand can stimulate creativity and thoughtfulness, as evidenced by numerous authors and researchers who advocate for the benefits of handwriting for creative processes.

    Practicing cursive writing

    , in particular, can be beneficial for cognitive development. It requires more complex motor skills and can help in the development of fine motor skills. Moreover, cursive writing can be faster than printing, which might engage students more effectively and give them a sense of personal style and ownership over their writing.

    Handwriting for memory and recall exercises

    Using pen and paper for writing exercises focused on memory and recall can be very effective. For example, having students write summaries of lessons or chapters by hand can help them better remember and understand the content. This method can be particularly useful for complex subjects where comprehension is critical​​.

    Therapeutic writing activities

    Incorporating therapeutic writing activities, such as writing letters or reflective essays, can offer emotional and psychological benefits. This practice can be particularly useful in subjects like literature or social studies, where understanding and expressing emotions are part of the learning process.

    Problem-Solving through writing

    Teachers can use handwriting for problem-solving activities, where students are asked to write out their thought processes when solving complex problems. This can, of course, be particularly useful in subjects like mathematics or science, where breaking down problems into smaller, manageable parts is essential.

    Peer review and handwritten feedback

    Providing handwritten feedback on students' work can be more personal and impactful. Teachers can also encourage students to peer-review each other's handwriting, fostering a more engaging and thoughtful critique process.

    Wrapping up: Ink's enduring relevance in education

    In summary, the use of ink and handwriting in the classroom offers a range of benefits for student learning, from improving memory and understanding to fostering creativity and emotional expression. These methods, supported by research and studies, can be effectively integrated into various teaching strategies to enhance educational outcomes.

    Despite the digital age's allure, ink remains a potent tool in the educational arsenal. By nudging students towards the use of ink and harnessing the power of color, educators can cultivate a more engaging, dynamic and effective learning atmosphere.

    Extra insights for maximizing ink's potential

    • Offer students a diverse palette of ink colors to spark their interest and creativity.
    • Promote the use of handwriting in creative and expressive writing exercises.
    • Develop color-coded educational materials to aid visual learning.
    • Encourage personalized stationery: Inspiring students to use personalized ink pens or stationery can increase their engagement and ownership of their written work. It might also stimulate their interest in practicing handwriting more frequently.
    • Implement ink-based art projects: Integrating art projects that require the use of different ink colors can help students explore their creativity while learning about color theory and its impact on emotions and perceptions.
    • Promote the study of calligraphy: Introducing students to the art of calligraphy can foster an appreciation for handwriting's aesthetic aspects and improve their fine motor skills and concentration.
    • Incorporate ink in digital detox sessions: Allocating specific times during which students are encouraged to use only ink and paper for their work can serve as a digital detox, helping them to focus better and reduce screen time.

    Beyond engagement: The art of handwriting

    An often-overlooked benefit of writing in ink is the improvement of handwriting skills. The focused nature of handwriting demands careful attention to letter and number formation, leading to neater, more legible writing. This skill is invaluable for note-taking efficiency and clarity, especially for when they enter the workforce.

    To sum up, the simple act of using ink can have far-reaching effects on student engagement and learning outcomes. We urge educators to rediscover the power of ink in their classrooms and observe the transformative effects it can have on their students.

    From enhancing memory and promoting creativity, to offering therapeutic benefits and aiding cognitive development, the act of presents a multifaceted tool for educators and students alike. Whilst we continue to advance in a digital age, it's crucial to remember the foundational skills and benefits that handwriting offers.

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    Communication: the most in-demand business skill

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    3 ways to implement English training to retain top talent

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