Boosting employee retention: Benefits of language learning in the workplace

Claire Chettiar
Coworkers sat at a desk with their laptops, smiling and talking to eachother

In the era of the Great Resignation, there are lots of factors that influence whether or not someone chooses to stay with their company or decides to accept a job offer from a new employer.

Whilst fair pay remains a constant in this, feeling included, valued, and cared about by colleagues plays a significant role in the decision on whether to stay or go.

Ìý

The power of language learning in the workplace
Play
Privacy and cookies

By watching, you agree ÃÛÌÒapp can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Ìý

In theÌý (2022), international consultancy firm PwC identified the top five predictors for employee turnover as:

  • Not finding their job to be fulfilling
  • Not being able to be their true self at work
  • Not being fairly rewarded financially
  • Not having a team that cares about them
  • Not being listened to by their manager.

It is clear from this that communication, empathy and listening skills are all critical in both attracting and retaining employees.

There are many ways in which companies can address these points, including embracing language learning for employees at all levels in their organization.

Language learning development can have an impact on three key areas, each of which speak to the important points that employees look for that PwC identified.

Effective communication

Language barriers can hinder effective communication and collaboration among team members. By investing in language learning programs, organizations can bridge these gaps and facilitate sharing ideas, exchanging knowledge, and building stronger relationships.

Listening skills to understand all points of view

One of the most important language skills is listening. Even if you are a native speaker in the language of your company, there is often a lot to learn and practice to get it right, but it has one of the most significant impacts on employees who want to be heard by their manager and understood by their teams.

Cultural awareness

As employees learn new languages, they gain firsthand experience of different cultures, breaking down stereotypes and dispelling misconceptions. This exposure to diverse languages and cultures encourages individuals to view their colleagues beyond their cultural backgrounds, fostering an environment that is open, inclusive, and free from prejudice.

Collectively, strong language skills allow all employees to express their true selves at work, whilst being respected and listened to in an inclusive environment.

Not only does this create a culture in which teams are more connected and effective in what they need to deliver, but it fosters an environment where employees feel valued and want to stay.

Building in opportunities to develop language skills as part of employees' development plans, whether through formal courses or informal self-paced learning, will deliver significant value not just to the individual but to the organization as a whole.

Read more in our post 'Ways to boost employee retention with language learning'.

More blogs from ÃÛÌÒapp

  • A university teacher stood in front of a class, responding to a student thats sat with their hand up

    Choosing the right English test is like hiring the perfect tour guide

    By Abi Fordham
    Reading time: 2 minutes

    Imagine planning a trip to a new city. Sure, you could wander around on your own, relying on internet reviews and vague directions, or you could hire a tour guide... someone who knows the streets, understands the landmarks, and can give you a genuine and knowledge-filled experience.Ìý

    Now, would you pick a tour guide who just started last week, or would you look to one who has been showing people around for decades, refining their approach and knowing all the ins and outs of the landscape?Ìý

    That’s the difference experience makes.Ìý

    Why experience in testing matters

    Just like an expert guide ensures you experience the best parts of a city because they’ve explored every corner before, a test backed by years of research and constant refinement delivers reliable, accurate results for international admissions teams. ÃÛÌÒapp has spent years perfecting its approach to language assessment, not only through research but also by learning from every test taken.

    Each test provides valuable data, feeding into ongoing improvements, ensuring that assessments remain fair, precise, and aligned with real-world English proficiency needs.Ìý

    The result? Universities can trust they’re admitting students based on a system that gets smarter with every exam, reducing unpredictability and reinforcing reliability.

    English Tests designed by experts

    Both PTE Academic and ÃÛÌÒapp English Express Test benefit from ÃÛÌÒapp’s expertise:Ìý

    • PTE Academic: A globally trusted exam designed to measure real-world English proficiency with precision.Ìý
    • ÃÛÌÒapp English Express Test: Fast and convenient skills assessment, backed by the same deep research ensuring fairness and accuracy.

    Final thought: Choose experience

    When you pick the right guide who is backed with expertise, it can transform your experience from ordinary to unforgettable. Likewise, choosing a well-established proficiency test, refined through years of experience, gives universities the confidence to make informed admissions decisions.Ìý

    ÃÛÌÒapp has spent decades perfecting the science of language assessment—so why leave such a critical choice to uncertainty?

  • Students studying outside at a table

    Why accepting ÃÛÌÒapp English Express Test is a great opportunity for US Institutions

    By Abi Fordham
    Reading time: 3 minutes

    By being early adopters of the ÃÛÌÒapp English Express Test, US universities and institutions can ensure they remain competitive and attractive to a global pool of students. Students seeking to study in the US may prefer institutions that recognize this flexible and convenient testing option, which can enhance their overall application experience. This proactive approach can help universities stand out and draw in top international talent.

    Whilst the ÃÛÌÒapp English Express Test can open doors to a wealth of opportunities for students eager to study in the US, early acceptance also provides significant advantages for the institutions themselves.

    The ÃÛÌÒapp English Express Test is designed to be a convenient and accessible option for students worldwide. Unlike traditional tests that may require extensive travel, this test can be taken online, offering students the flexibility to complete it from their own homes. This is particularly beneficial for students in remote areas, far from a test centre or those juggling multiple commitments. By accepting the ÃÛÌÒapp English Express Test, US universities can cater to a broader range of applicants, ensuring they don't miss out on talented individuals who might otherwise be deterred by logistical challenges.

    While tests like PTE Academic provide a comprehensive assessment of English proficiency, the ÃÛÌÒapp English Express Test serves as a valuable complement. It offers a quicker, more streamlined option for students who need to demonstrate their language skills promptly. By accepting both tests, US universities can offer a more flexible and inclusive admissions process.

    For admissions teams, the inclusion of the ÃÛÌÒapp English Express Test can significantly enhance efficiency and effectiveness. The streamlined nature of the test means quick turnaround times for results, allowing admissions teams to make faster decisions. This agility can be a competitive advantage, positioning the university as a forward-thinking institution that prioritizes student needs. Additionally, by offering a convenient testing option, universities can attract a broader pool of applicants, leading to a more diverse and inclusive student body.

    US universities should consider being among the first to accept the ÃÛÌÒapp English Express Test. This strategic move addresses diverse student needs, complements existing testing options, enhances the admissions process, and boosts institutional reputation.Ìý

    Adopting the ÃÛÌÒapp English Express Test is a forward-thinking decision that benefits both students and institutions, ensuring that US universities remain competitive in the global education landscape.

  • three university students sat outside in a courtyard looking at a laptop together

    The benefits of using the Score Report Website for PTE Academic and ÃÛÌÒapp English Express Test

    By Abi Fordham
    Reading time: 2 minutes

    US institutions are always on the lookout for ways to enhance their admissions processes. One effective strategy is leveraging the Score Report Website for both PTE Academic and ÃÛÌÒapp English Express Test. This platform offers numerous benefits that can improve the efficiency and effectiveness of admissions teams.

    Simplified score access and verification

    The Score Report Website provides a centralized platform where admissions teams can easily access and verify test scores. This eliminates the need for paper-based score reports and reduces the risk of errors associated with manual data entry. By using this digital platform, institutions can quickly retrieve accurate and up-to-date test taker scores for both PTE Academic and ÃÛÌÒapp English Express Test, ensuring a smooth and reliable admissions process.

    Enhanced security and accuracy

    One of the key advantages of the Score Report Website is its robust security features. The platform uses secure login protocols to protect sensitive student data.Ìý

    ÃÛÌÒapp’s score report website also ensures that scores cannot be tampered with, as they are sent directly through the system. This means the score that an institution sees, is the score that was awarded to a test taker. This level of security and accuracy builds trust with both students and institutions, making the admissions process more reliable.

    Faster decision-making

    The Score Report Website offers real-time access to test scores, allowing admissions teams to make quicker decisions. This is particularly beneficial during peak admissions periods when timely decisions are crucial. The platform's ability to provide instant access to scores means that institutions can respond promptly to applicants, enhancing the overall student experience.

    Cost-effective and environmentally friendly

    By embracing a digital score reporting system, institutions can reduce the costs associated with printing and mailing paper-based score reports. This not only saves money but also supports sustainability efforts by reducing paper waste. The Score Report Website aligns with the growing trend of digital transformation in higher education, promoting a more eco-friendly approach to admissions.

    Improved communication with applicants

    ÃÛÌÒapp's Score Report Website allows institutions to share scores with multiple departments and stakeholders seamlessly. This facilitates better communication and collaboration within the admissions team.Ìý

    Trust ÃÛÌÒapp with your applicants

    Using the Score Report Website to accept PTE Academic and ÃÛÌÒapp English Express Test applicants is a strategic move that positions your institution as a forward-thinking leader in higher education, committed to efficiency and security.Ìý
    Ìý