Improve your strategic workforce planning with English language testing

Samantha Ball
Business people sat at a table with papers smiling together
Reading time: 3 minutes

Companies constantly seek methods to optimize workforce productivity and effectiveness. A powerful approach to achieving this goal is through strategic workforce planning bolstered by English language testing. This tactic not only identifies and addresses skills gaps but also reduces attrition and strengthens your workforce for both short-term and long-term success.

Improve your strategic workforce planning with English language testing
Play
Privacy and cookies

By watching, you agree ÃÛÌÒapp can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

The importance of strategic workforce planning

A workforce is only as effective and productive as its skills. Given that these skills are continuously evolving, proactive strategic planning is essential to future-proof your business. Effective workforce planning aligns your organizational strategy with your hiring strategy, providing a safeguard against future skills shortages.

Strategic workforce planning offers numerous benefits:

  • Cost savings: Efficient resource allocation reduces unnecessary expenditures.
  • Enhanced training plans: Targeted training programs address specific needs.
  • Improved change management: A well-prepared workforce adapts more readily to change.
  • Better employee experience: Employees feel supported and engaged, fostering loyalty.

By incorporating data-led English language testing into your skills gap analysis, you unlock additional advantages, such as reduced attrition rates. Confident communication is the bedrock of business success and enhances every core workplace power skill. For international businesses, effective communication hinges on English proficiency. Assessing your team¡¯s English language skills allows you to evaluate other business competencies as well.

3 ways language testing enhances workforce planning

Here¡¯s how to incorporate English language assessment at each stage of the employee lifecycle to reinforce your workforce planning.

1. Improves the quality of new hires

English is the global language of business and technology, making it a critical skill to evaluate during the recruitment process. The first step is to test each candidate¡¯s English proficiency during the interview stage. Using an AI-based language assessment tool such as?Versant by ÃÛÌÒapp allows you to efficiently filter out candidates who do not meet the required proficiency level. This provides a reliable set of metrics to inform your broader workforce planning.

When hiring at scale, this approach accelerates the process and offers an unbiased, accurate picture of current language skill levels.

2. Increases employee engagement and performance

Once employees are onboard, ensure they can continually develop their English language skills. Workplace-relevant English language learning helps employees feel they are making regular progress, boosting their confidence and loyalty to the organization. Ongoing English language development is particularly beneficial for businesses looking to expand into international markets.

3. Identifies skills gaps

If you're investing in English language learning, it¡¯s crucial to measure its effectiveness. Regularly assess employees' English skills to monitor their progress. Integrate these assessments into your strategic workforce planning to identify potential future skills gaps before they arise.

Incorporating language assessment into employee appraisals supports their development, enhances job satisfaction, and builds their confidence to pursue further skills and promotions.

Realize the business benefits of including English skills in your workforce planning

English language proficiency serves as an effective benchmark for strengthening workforce planning, mitigating against future skills gaps, and improving employee retention. Here¡¯s how.

  • Identifies skills gaps: Regular assessments highlight areas needing improvement.
  • Enhances retention: Employees feel valued and supported, reducing turnover.
  • Supports business expansion: Proficient English speakers are better equipped for international roles.

Strengthen your business¡¯s workforce planning with ÃÛÌÒapp Language Solutions for Work. Tools such as?Versant by ÃÛÌÒapp offer flexible, fast and accurate language testing and certification at scale. Additionally, develop employees¡¯ workplace-relevant language skills with Mondly by ÃÛÌÒapp.

Incorporating English language testing into your strategic workforce planning ensures that you¡¯re building a resilient, adaptable, and highly skilled workforce ready to meet the challenges of today and tomorrow.

Are you ready to elevate your workforce planning? Learn more about how ÃÛÌÒapp Language Solutions for Work can help you identify skills gaps and develop your team¡¯s English proficiency for sustained success.

More blogs from ÃÛÌÒapp

  • A teacher stood in front of a classroom of students sat at their desks

    5 ways to deal with mixed ability students in secondary classes

    By Anna Roslaniec

    No two teenagers are the same. Within all of our classes there tends to be not only a range of English proficiency levels, but also general learning styles, maturity, motivation, and personalities. This diversity can bring some challenges, but also opportunities to vary your classroom activities and teaching methodology.

    Here are some ways to help deal with mixed-ability classes and ensure all your students experience success in their language learning journeys.

    ?

  • A woman holding a tablet stood in a server room

    The role of AI in English assessment

    By Jennifer Manning

    Digital assessment is becoming more and more widespread in recent years. But what¡¯s the role of digital assessment in teaching today? We¡¯d like to give you some insight into digital assessment and automated scoring.

    Just a few years ago, there may have been doubts about the role of AI in English assessment and the ability of a computer to score language tests accurately. But today, thousands of teachers worldwide use automated language tests to assess their students¡¯ language proficiency.

    For example, ÃÛÌÒapp¡¯s suite of Versant tests have been delivering automated language assessments for nearly 25 years. And since its launch in 1996, over 350 million tests have been scored. The same technology is used in ÃÛÌÒapp¡¯s Benchmark and Level tests.

    So what makes automated scoring systems so reliable?

    Huge data sets of exam answers and results are used to train artificial intelligence machine learning technology to score English tests the same way that human markers do. This way, we¡¯re not replacing human judgment; we¡¯re just teaching computers to replicate it.

    Of course, computers are much more efficient than humans. They don¡¯t mind monotonous work and don¡¯t make mistakes (the standard marking error of an AI-scored test is lower than that of a human-scored test). So we can get unbiased, accurate, and consistent scores.

    The top benefits of automated scoring are speed, reliability, flexibility, and free from bias.

    Speed

    The main advantage computers have over humans is that they can quickly process complex information. Digital assessments can often provide an instant score turnaround. We can get accurate, reliable results within minutes. And that¡¯s not just for multiple-choice answers but complex responses, too.

    The benefit for teachers and institutions is that they can have hundreds, thousands, or tens of thousands of learners taking a test simultaneously and instantly receive a score.

    The sooner you have scores, the sooner you can make decisions about placement and students¡¯ language level or benchmark a learner¡¯s strengths and weaknesses and make adjustments to learning that drive improvement and progress.

    Flexibility

    The next biggest benefit of digital assessment is flexible delivery models. This has become increasingly more important since online learning has become more prominent.

    Accessibility became key: how can your institution provide access to assessment for your learners, if you can¡¯t deliver tests on school premises?

    The answer is digital assessment.

    For example, Versant, our web-based test can be delivered online or offline, on-site or off-site. All test-takers need is a computer and a headset with a microphone. They can take the test anywhere, any time of day, any day of the week, making it very flexible to fit into someone's schedule or situation.?

    Free from bias

    Impartiality is another important benefit of AI-based scoring. The AI engine used to score digital proficiency tests is completely free from bias. It doesn¡¯t get tired, and it doesn¡¯t have good and bad days like human markers do. And it doesn¡¯t have a personality.

    While some human markers are more generous and others are more strict, AI is always equally fair. Thanks to this, automated scoring provides consistent, standardized scores, no matter who¡¯s taking the test.

    If you¡¯re testing students from around the world, with different backgrounds, they will be scored solely on their level of English, in a perfectly objective way.

    Additional benefits of automated scoring are security and cost.

    Security

    Digital assessments are more difficult to monitor than in-person tests, so security is a valid concern. One way to deal with this is remote monitoring.

    Remote proctoring adds an extra layer of security, so test administrators can be confident that learners taking the test from home don¡¯t cheat.

    For example, our software captures a video of test takers, and the AI detection system automatically flags suspicious test-taker behavior. Test administrators can access the video anytime for audits and reviews, and easily find suspicious segments highlighted by our AI.

    Here are a few examples of suspicious behavior that our system might flag:

    Image monitoring:

    • A different face or multiple faces appearing in the frame
    • Camera blocked

    Browser monitoring:

    • Navigating away from the test window or changing tabs multiple times

    Video monitoring:

    • Test taker moving out of camera view
    • More than one person in the camera view
    • Looking away from the camera multiple times

    Cost

    Last but not least, the cost of automated English certifications are a benefit. Indeed, automated scoring can be a more cost-effective way of monitoring tests, primarily because it saves time and resources.

    ÃÛÌÒapp English proficiency assessments are highly scalable and don¡¯t require extra time from human scorers, no matter how many test-takers you have.

    Plus, there¡¯s no need to spend time and money on training markers or purchasing equipment.

    AI is helping to lead the way with efficient, accessible, fair and cost-effective English test marking/management. Given time it should develop even further, becoming even more advanced and being of even more help within the world of English language learning and assessments.?

  • A woman and a man talking together

    4 ways to improve your students' intelligibility

    By

    Intelligibility is the art of being understood by others. Many students think they need to speak a language flawlessly and with a native-like accent to make themselves clear, but this is not quite true.

    While there is a correlation between proficiency and intelligibility, even students of lower general proficiency are capable of expressing what they mean, in a way that the listener understands, if they are using good intelligibility practices.

    Being understandable in a second language is often extremely important in work environments, especially as the world becomes more connected and job markets more competitive.?

    Intelligibility is a vital aspect of communication but it is not exactly a skill in itself. Instead, it is a combination of fluency, pronunciation, and managing your speed of speech. To reflect how important this is for language learners when studying, traveling or at work, we use an Intelligibility Index as part of our Versant English Test scoring.

    This index is based on factors affecting how understandable speech is to fluent English speakers. These include things like speed, clarity, pronunciation and fluency. Ranging from 1 (low) to 5 (high), the Intelligibility Index shows how intelligible someone¡¯s speech in English is likely to be in a real-world situation.

    Let¡¯s go into some activities and exercises you can try in class to help your students improve their intelligibility with their English and speaking skills.