Improving your business English vocabulary for the workplace

Charlotte Guest
Business people sat at a table together, two of them shaking hands.
Reading time: 5 minutes

So, you¡¯re thinking about brushing up on your business English and learning new business vocabulary. In today¡¯s corporate world, having a good handle on basic business terms and business lingo can really set you apart. It¡¯s not just about sounding smart in meetings or crafting the perfect email, though that¡¯s part of it. It¡¯s about feeling more confident and fitting in seamlessly with your colleagues and clients from around the globe. Plus, knowing the right words and phrases can help you navigate tricky situations, negotiate better deals, and make a great impression on customers.

Whether you¡¯re attending business meetings, writing emails, or networking with colleagues, a strong grasp of business English vocabulary can set you apart and open doors to new opportunities.

So, let¡¯s dive in and explore some ways to improve your business English vocabulary.

What business English should you learn?
Play
Privacy and cookies

By watching, you agree ÃÛÌÒapp can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Why business English vocabulary is important

Having a broad business English vocabulary is beneficial for several reasons:

  • Professionalism: Using appropriate and precise language showcases your professionalism and competence.
  • Business English expressions: Familiarity with common expressions, including idioms and jargon, is essential for fluency in corporate communication.
  • Clarity: Clear communication helps avoid misunderstandings and ensures your messages are understood.
  • Efficiency: Knowing the right terms can make your communication more concise and to the point.
  • Networking: Engaging in business discussions with the correct vocabulary helps build relationships and expand your professional network.

A good grasp of this is crucial for effective business conversations, helping you make a lasting impression on colleagues and clients.

Key areas to focus on in the business environment

Improving your business English vocabulary involves focusing on several key areas relevant to the workplace:

1. Common business terms

Understanding common business terms is fundamental. These include words and phrases used in meetings, negotiations and general business communication.

Examples of essential business vocabulary

To help you get started, here are some important examples of corporate vocabulary across different categories:

  • Agenda: A list of items to be discussed at a meeting.
  • Benchmark: A standard or point of reference against which things may be compared.
  • Stakeholder: A person with an interest or concern in a business.
  • ROI (Return on Investment): A measure of the profitability of an investment.
  • Balance sheet: A financial document that provides a snapshot of the company's financial status at a specific point in time.
  • Consensus: General agreement among a group of people. Example: "We need to reach a consensus before proceeding with the project."
  • Synergy: The combined effect greater than the sum of individual efforts. Example: "The merger will create synergies that benefit both companies."
  • New business: A business in its first few months or years of trading, often associated with entrepreneurship and potential for significant growth.

These terms are often part of the widely accepted corporate speak, which includes overused words and phrases in professional settings.

2. Industry-specific vocabulary

Different industries have their own jargon and specialized terms. Familiarise yourself with the vocabulary specific to your field. Here are a few examples.

Marketing

  • Conversion rate: The percentage of visitors to a website who take a desired action. Example: "Our new campaign improved the conversion rate significantly."
  • Customer journey: The complete experience a customer goes through when interacting with a company. Example: "Mapping the customer journey helps identify points of improvement."
  • Demographic segmentation: This includes variables such as age, gender, income, education and occupation.?Example: "We tailored our marketing strategy to target millennials and Gen Z through social media platforms."

Finance

  • Diversification: Spreading investments to reduce risk.?Example: "Diversification of the portfolio can protect against market volatility."
  • Depreciation: The reduction in the value of an asset over time. Example: "We need to account for depreciation when calculating annual profits."
  • Cash flow: The movement of cash in and out of a company. Example: "A positive cash flow is crucial for the financial stability of the business."

Technology

  • Big Data: Large volumes of data that can be analyzed for insights. Example: "Big data analytics can reveal trends that drive business strategy."
  • Blockchain: A digital ledger used for recording transactions securely.?Example: "Blockchain technology is revolutionizing supply chain management."
  • Internet of Things (IoT): The interconnection via the internet of computing devices embedded in everyday objects, enabling them to send and receive data.?Example: "IoT technology will revolutionize our inventory management systems."

3. Formal and informal language

Understanding when to use formal and informal language is crucial. Formal language is often used in official documents and professional settings, while informal language may be used in casual conversations or internal communications.

Teams need to be on the same page to ensure effective communication and avoid misunderstandings.

Giving feedback:

Formal: "I would appreciate it if you could review the proposal and share your feedback."

Informal: "Please take a look at the proposal and let me know what you think."

Requesting information:

Formal: "Could you kindly provide the sales figures for Q3 by the end of the day?"

Informal: "Can you send me the sales numbers for Q3 by today?"

4. Phrasal verbs

Phrasal verbs are phrases that consist of a verb combined with a preposition or adverb (or both), which creates a meaning different from the original verb on its own. These constructions are widespread in business English and other forms of communication. For example, the verb "bring" combined with the preposition "up" forms "bring up".

Learning these can help you understand and participate in conversations in business contexts more effectively:

  • Bring up: To mention or introduce a topic.
  • Carry out: To perform or complete a task.
  • Turn down: To reject or refuse an offer.
  • Get the ball rolling: To start a meeting or initiate an activity.
  • Fill out: To complete a form or document. Example: "Please fill out the application form and submit it by Monday."
  • Go over: To examine or review something.?Example: "Let's?go over the quarterly results before the meeting."
  • Put off: To delay or postpone.?Example: "We decided to put off the launch date until further notice."

Keep practicing and working on it

Improving your business English vocabulary is a valuable investment in your professional development and helps you navigate the business world with greater ease and proficiency.

By focusing on key areas, employing effective strategies and practicing regularly, you can enhance your communication skills and boost your confidence in the workplace. Remember, consistency is key¡ªmake it a habit to learn and use new words and vocabulary daily.

More blogs from ÃÛÌÒapp

  • Teacher sat at a desk smiling at her students

    Goal setting and planning with the GSE for the new year?

    By Leonor Corradi
    Reading time: 4 minutes

    How can teachers use the Global Scale of English (GSE) and AI to help students set and achieve language learning goals for the new year?

    As the new year rolls around, it¡¯s the perfect time for students to set fresh language learning goals. But for teachers, it¡¯s not just about inspiring students¡ªit¡¯s about giving them clear, measurable goals that they can actually achieve. That¡¯s where the GSE, a very powerful tool, comes in. It can help teachers create personalized learning paths based on where students are right now and guide them toward their language goals throughout the year. Let¡¯s dive into how the GSE can work to boost student progress.

    What makes the GSE such a valuable tool?

    The GSE is a precise framework that measures English proficiency with remarkable detail. Each score on the GSE aligns with specific speaking, listening, reading and writing competencies. For instance, a student with a GSE score of 50 might handle everyday conversations comfortably (B1 level), while a score of 75 indicates functioning at a more advanced level (C1).

    What sets the GSE apart is its granularity¡ªit goes beyond general levels of "intermediate" or "advanced," allowing teachers to identify exactly what their students can do at any stage. This level of detail enables teachers to set targeted, skill-specific goals for every learner, ensuring personalized and purposeful progression.

    Assessing where students currently stand

    Before setting goals, it¡¯s important to determine each student¡¯s current standing. The GSE is an excellent tool for this because it provides a detailed breakdown of a student's skills. Teachers can use GSE-aligned assessments to pinpoint strengths and weaknesses, which gives a clearer picture than just knowing if a student is at an ¡°intermediate¡± or ¡°advanced¡± level.

    Once you know where students are, you can set a baseline. For instance, if a student¡¯s reading score is 52, you¡¯ll know that they are likely in the B1 range, and you can target specific skills (like improving vocabulary or understanding main ideas) to move them forward.

    Setting realistic, measurable goals

    Now that you know where each student stands, it's time to set some goals. These should be realistic, measurable and achievable based on their current level and the time span involved. The key is to pick goals that will push them to improve without overwhelming them. The GSE has detailed descriptions of what students can do at each level. You can pinpoint specific skills that need attention by looking at these descriptors. We know that large goals can feel intimidating, so break them into smaller, manageable chunks. Here, the GSE is an amazing resource, thanks to its granularity.

    Personalising learning with AI and the GSE

    Using the GSE Learning Objectives (LOs) in conjunction with an LLM (Large Language Model)* opens up a world of possibilities for creating focused activities at the right level for each student. Here are some key points on how this combination enhances personalized learning:

    • Individualized content: LLMs can generate targeted prompts and exercises based on the specific GSE LOs relevant to each student's proficiency level. This ensures that learners engage with content that is appropriate and aligned with their language goals.
    • Tailored language practice: By incorporating an LLM into lessons, teachers can provide students with interactive language practice that adapts to their needs. ChatGPT can simulate conversations, allowing students to apply their language skills and receive immediate feedback in a supportive environment.

    By combining the GSE LOs and harnessing the power of an LLM like ChatGPT, teachers can create personalized activities that cater to individual students' language needs, promote active learning, and foster continuous improvement.

    *Disclaimer:?Teachers should check and verify the level based on their understanding of their students, as LLMs like ChatGPT may not?assess levels accurately. While GSE Learning Objectives can assist, it's essential to check and adjust its outputs accordingly. This could involve consulting GSE Grammar and Vocabulary to confirm appropriate levels or utilizing the Text Analyzer to ensure the text aligns with the desired level.

    What comes next?

    Setting goals is just the start¡ªtracking progress and adjusting those goals as needed is just as important. Throughout the year, teachers should regularly check in with students to make sure they¡¯re on track. How can we monitor and adjust? Here are some tips.

    Teachers should schedule regular one-on-one sessions with students to review their progress. The GSE can clearly show students their progress.

    If students are achieving their goals faster than expected, adjusting their targets is important to keep them challenged. If they¡¯re struggling, the goals might need to be more achievable, with smaller, more gradual steps.

    Using the GSE can help students set clear, measurable goals and steadily progress throughout the year. By assessing where students are starting, setting specific GSE-based goals, creating personalized learning paths with AI, and continuously tracking progress, teachers can create a more dynamic and effective learning experience for their students. The new year is the perfect opportunity to help students improve their English and achieve their goals¡ªand with these tools, teachers have everything they need to guide students toward success.

  • A teacher standing next to a student who is sat down, he has a pen and is gesturing to her work on the table.

    Assessing listening skills with the GSE

    By Leonor Corradi
    Reading time: 4 minutes

    In today¡¯s interconnected world, effective communication in English is more crucial than ever. As educators and language learners seek to measure and improve English proficiency, a resource like the Global Scale of English (GSE) offers a valuable framework for assessment. This blog post will explore how the GSE can be used to assess listening skills, providing insights into how it also helps tailor instruction and support language development.

    For listening skills, the GSE focuses on how well learners can understand spoken English in different contexts. It assesses comprehension at varying levels of complexity:

    Understanding simple information: At lower levels, learners are expected to understand basic information, such as simple instructions or everyday topics. The GSE provides learning objectives for how well learners can grasp essential details.

    Understanding main ideas: As proficiency grows, learners should be able to identify main ideas and key points in more complex spoken texts, such as conversations and broadcasts. The GSE outlines how well learners can extract important information from various sources.

    Understanding detailed information: At advanced levels, learners are expected to comprehend detailed and nuanced information, including implicit meaning and speaker intent. The GSE describes the level of detail and depth of understanding required at these stages.

    The GSE also shows how students engage in different operations of listening, from global comprehension, recognizing information and identifying specific information to extracting information. By taking this into account, teachers can monitor students¡¯ progress and assess their listening skills. An example will show this in action.

    Let¡¯s consider a level, say GSE 30-35 (equivalent to low A2 on the CEFR) and focus on how students process information. When checking a listening activity, rather than simply focusing on whether the answers are correct or incorrect, we can analyze our learners using the GSE and see what progress they are making and what we need to do as teachers to help them move on. Heres how:

  • A teacher and student in a classroom looking at a laptop.

    Improving professional development with 'Teaching with the GSE'

    By Leonor Corradi
    Reading time: 2 minutes

    Leonor Corradi, MA is an experienced teacher of English and teacher trainer. As such, Leonor has?conducted workshops and delivered talks on best-practice teaching to ensure that learning really happens. The Global Scale of English has become a unique resource that clearly addresses the relationship between teaching and learning.

    Are you an experienced teacher looking for a tool to boost your teaching effectiveness? Or perhaps you're a novice educator seeking new methods for teaching English. Whatever the case may be, the '' course is your ultimate guide to mastering teaching with the Global Scale of English (GSE).

    "Tell me and I forget, teach me and I remember, involve me and I learn." - Benjamin Franklin.

    This quote encapsulates the crux of the 'Teaching with the GSE' course. A comprehensive professional development program designed to bridge the gap between teaching and learning.

    Many teachers are familiar with various scales, particularly the Common European Framework of Reference for Languages (CEFR). However, few may have delved deeply into its intricacies, as its connection to everyday teaching might seem somewhat remote. Each level of the CEFR provides a snapshot of learners' capabilities, while teachers are responsible for crafting the narrative that illustrates how students progress from one level to another. In this metaphor, the Global Scale of English (GSE) serves as a valuable script that educators can utilize to facilitate their students' progress.

    About the 'Teaching with the GSE' course

    The 'Teaching with the GSE' course offers educators a treasure trove of tools to assist learners in their language learning journey. Here is a sneak peek of what you can expect from the course.

    The GSE and the CEFR

    The course starts with an insightful introduction to the GSE and the GSE Toolkit. By the end of this section, you'll understand the relationship and distinctions between the GSE and CEFR.

    Learning Objectives

    The training course addresses the role of learning objectives in teaching and learning. It also helps teachers taking the course set learning objectives. They will, in turn, help their learners set their own learning objectives. Setting language learning objectives often results in students being much more involved and motivated to learn and make progress.

    The GSE Toolkit

    The GSE Toolkit is an incredible resource for teachers, learners, department heads and coordinators. The course shows how user-friendly it is and how it helps users personalize their own goals and monitor them.

    Course materials alignment to GSE

    The GSE is a general scale in that it is not course-based and can be used with materials of all sorts. However, those materials aligned to the GSE offer different resources that can help teachers in different areas: planning, teaching, assessing, monitoring learners progress, among others.

    Improving your professional development and student's classroom experience

    Teachers worldwide have already started using the GSE. This course will help them see how to use it for more effective teaching, lesson planning, assessment, and curriculum design. They will become aware of how many great, unforgettable experiences they can create together with their learners.