The role of AI in English assessment

Jennifer Manning
A woman holding a tablet stood in a server room

Digital assessment is becoming more and more widespread in recent years. But what¡¯s the role of digital assessment in teaching today? We¡¯d like to give you some insight into digital assessment and automated scoring.

Just a few years ago, there may have been doubts about the role of AI in English assessment and the ability of a computer to score language tests accurately. But today, thousands of teachers worldwide use automated language tests to assess their students¡¯ language proficiency.

For example, ÃÛÌÒapp¡¯s suite of Versant tests have been delivering automated language assessments for nearly 25 years. And since its launch in 1996, over 350 million tests have been scored. The same technology is used in ÃÛÌÒapp¡¯s Benchmark and Level tests.

So what makes automated scoring systems so reliable?

Huge data sets of exam answers and results are used to train artificial intelligence machine learning technology to score English tests the same way that human markers do. This way, we¡¯re not replacing human judgment; we¡¯re just teaching computers to replicate it.

Of course, computers are much more efficient than humans. They don¡¯t mind monotonous work and don¡¯t make mistakes (the standard marking error of an AI-scored test is lower than that of a human-scored test). So we can get unbiased, accurate, and consistent scores.

The top benefits of automated scoring are speed, reliability, flexibility, and free from bias.

Speed

The main advantage computers have over humans is that they can quickly process complex information. Digital assessments can often provide an instant score turnaround. We can get accurate, reliable results within minutes. And that¡¯s not just for multiple-choice answers but complex responses, too.

The benefit for teachers and institutions is that they can have hundreds, thousands, or tens of thousands of learners taking a test simultaneously and instantly receive a score.

The sooner you have scores, the sooner you can make decisions about placement and students¡¯ language level or benchmark a learner¡¯s strengths and weaknesses and make adjustments to learning that drive improvement and progress.

Flexibility

The next biggest benefit of digital assessment is flexible delivery models. This has become increasingly more important since online learning has become more prominent.

Accessibility became key: how can your institution provide access to assessment for your learners, if you can¡¯t deliver tests on school premises?

The answer is digital assessment.

For example, Versant, our web-based test can be delivered online or offline, on-site or off-site. All test-takers need is a computer and a headset with a microphone. They can take the test anywhere, any time of day, any day of the week, making it very flexible to fit into someone's schedule or situation.?

Free from bias

Impartiality is another important benefit of AI-based scoring. The AI engine used to score digital proficiency tests is completely free from bias. It doesn¡¯t get tired, and it doesn¡¯t have good and bad days like human markers do. And it doesn¡¯t have a personality.

While some human markers are more generous and others are more strict, AI is always equally fair. Thanks to this, automated scoring provides consistent, standardized scores, no matter who¡¯s taking the test.

If you¡¯re testing students from around the world, with different backgrounds, they will be scored solely on their level of English, in a perfectly objective way.

Additional benefits of automated scoring are security and cost.

Security

Digital assessments are more difficult to monitor than in-person tests, so security is a valid concern. One way to deal with this is remote monitoring.

Remote proctoring adds an extra layer of security, so test administrators can be confident that learners taking the test from home don¡¯t cheat.

For example, our software captures a video of test takers, and the AI detection system automatically flags suspicious test-taker behavior. Test administrators can access the video anytime for audits and reviews, and easily find suspicious segments highlighted by our AI.

Here are a few examples of suspicious behavior that our system might flag:

Image monitoring:

  • A different face or multiple faces appearing in the frame
  • Camera blocked

Browser monitoring:

  • Navigating away from the test window or changing tabs multiple times

Video monitoring:

  • Test taker moving out of camera view
  • More than one person in the camera view
  • Looking away from the camera multiple times

Cost

Last but not least, the cost of automated English certifications are a benefit. Indeed, automated scoring can be a more cost-effective way of monitoring tests, primarily because it saves time and resources.

ÃÛÌÒapp English proficiency assessments are highly scalable and don¡¯t require extra time from human scorers, no matter how many test-takers you have.

Plus, there¡¯s no need to spend time and money on training markers or purchasing equipment.

AI is helping to lead the way with efficient, accessible, fair and cost-effective English test marking/management. Given time it should develop even further, becoming even more advanced and being of even more help within the world of English language learning and assessments.?

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  • Two ladies in a pottery studio, one with a clipboard, both looking at a laptop together

    11 ways you can avoid English jargon at work

    By Steffanie Zazulak

    From ¡°blue-sky thinking¡± to ¡°lots of moving parts¡±, there are many phrases used in the office that sometimes seem to make little sense in a work environment. These phrases are known as ¡®work jargon¡¯ ¨C or you might hear it referred to as ¡®corporate jargon¡¯, ¡®business jargon¡¯ or ¡®management speak¡¯. It¡¯s a type of language generally used by a profession or group in the workplace, and has been created and evolved over time. And whether people use this work jargon to sound impressive or to disguise the fact that they are unsure about the subject they are talking about, it¡¯s much simpler and clearer to use plain English. This will mean that more people understand what they are saying ¨C?both fluent and second-language English speakers.

    The preference for?plain English?stems from the desire for communication to be clear and concise. This not only helps fluent English speakers to understand things better, but it also means that those learning English pick up a clearer vocabulary. This is particularly?important in business, where it¡¯s important that all colleagues feel included as part of the team and can understand what is being said. This, in turn, helps every colleague feel equipped with the information they need to do their jobs better, in the language they choose to use.

    Here, we explore some of the most common examples of English jargon at work that you might hear and suggest alternatives you can use¡­

    Blue-sky thinking

    This refers to ideas that are not limited by current thinking or beliefs. It¡¯s used to encourage people to be more creative with their thinking. The phrase could be confusing as co-workers may wonder why you¡¯re discussing the sky in a business environment.

    Instead of:?¡°This is a new client, so we want to see some blue-sky thinking.¡±

    Try saying:?¡°This is a new client, so don¡¯t limit your creativity.¡±

    Helicopter view

    This phrase is often used to mean a broad overview of the business. It comes from the idea of being a passenger in a helicopter and being able to see a bigger view of a city or landscape than if you were simply viewing it from the ground.?Second-language English speakers might take the phrase literally, and be puzzled as to why someone in the office is talking about taking a helicopter ride.

    Instead of:?¡°Here¡¯s a helicopter view of the business.¡±

    Try saying:?¡°This is a broad view of the business.¡±

    Get all your ducks in a row

    This is nothing to do with actual ducks; it simply means to be organized. While we don¡¯t exactly know the origin of this phrase, it probably stems from actual ducklings that walk in a neat row behind their parents.

    Instead of:?¡°This is a busy time for the company, so make sure you get all your ducks in a row.¡±

    Try saying:?¡°This is a busy time for the company, so make sure you¡¯re as organized as possible.¡±

    Thinking outside the box

    Often used to encourage people to use novel or creative thinking. The phrase is commonly used when solving problems or thinking of a new concept. The idea is that, if you¡¯re inside a box, you can only see those walls and that might block you from coming up with the best solution.

    Instead of:?¡°The client is looking for something extra special, so try thinking outside the box.¡±

    Try saying:?¡°The client is looking for something extra special, so try thinking of something a bit different to the usual work we do for them.¡±

    IGUs (Income Generating Units)

    A college principal alerted us to this one ¨C it refers to his students. This is a classic example of jargon when many more words are used than necessary.

    Instead of:?¡°This year, we have 300 new IGUs.¡±

    Try saying:?¡°This year, we have 300 new students.¡±

    Run it up the flagpole

    Often followed by ¡°¡­and see if it flies¡± or ¡°¡­and see if anyone salutes it¡±, this phrase is a way of asking someone to suggest an idea and see what the reaction is.

    Instead of:?¡°I love your idea, run it up the flagpole and see if it flies.¡±

    Try saying:?¡°I love your idea, see what the others think about it.¡±

    Swim lane

    A visual element ¨C a bit like a flow chart ¨C? that distinguishes a specific responsibility in a business organization. The name for a?swim lane?diagram comes from the fact that the information is broken up into different sections ¨C or ¡°lanes¡± ¨C a bit like in our picture above.

    Instead of:?¡°Refer to the swim lanes to find out what your responsibilities are.¡±

    Try saying:?¡°Refer to the diagram/chart to find out what your responsibilities are.¡±

    Bleeding edge

    A way to describe something that is innovative or cutting edge. It tends to imply an even greater advancement of technology that is almost so clever that it is unbelievable in its current state.

    Instead of:?¡°The new technology we have purchased is bleeding edge.¡±

    Try saying:?¡°The new technology we have purchased is innovative.¡±

    Tiger team

    A tiger team is a group of experts brought together for a single project or event. They¡¯re often assembled to assure management that everything is under control, and the term suggests strength.

    Instead of:?¡°The tiger team will solve the problem.¡±?

    Try saying:?¡°The experts will solve the problem.¡±?

    Lots of moving parts

    When a project is complicated, this phrase is sometimes used to indicate lots is going on.

    Instead of:?¡°This project will run for several months and there are lots of moving parts to it.¡±

    Try saying:?¡°This project will run for several months and it will be complicated.¡±

    A paradigm shift

    Technically, this is a valid way to describe changing how you do something and the model you use. The word ¡°paradigm¡± (pronounced ¡°para-dime¡±) is an accepted way or pattern of doing something. So the ¡°shift¡± part means that a possible new way has been discovered. Second-language English speakers however, might not be familiar with the meaning and might be confused about what it actually means.

    Instead of:?¡°To solve this problem, we need a paradigm shift.¡±

    Try saying:?To solve this problem; we need to think differently.¡±