Goal setting: A path to achieving team fluency

Samantha Ball
Office works stood in a cubicle and in a hallway talking

Reading time: 5 minutes

We know businesses that invest in skills development are more likely to retain top talent, and see many other benefits as well. Upskilling your team's English proficiency can have a transformative effect on the business, leading to new opportunities, growth, and a more engaged workforce. However, implementing a corporate language learning program can be challenging. Using traditional goal-setting frameworks can support you and your team on this journey. Here's how:

Goal setting: A path to achieving team fluency
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Popular goal setting frameworks for businesses

There are several approaches one can take to help with this:

3X3X3 model

ensures that goals are set over manageable three-month periods, fostering a steady progression.

SMART goals

With their specificity, measurability, achievability, relevance, and time-bound nature, SMART goals provide a framework that aligns individual efforts with broader organizational objectives.

PACT goal framework

Ìýthe PACT goal framework, championed by the National Society of Leadership and Success, offers an alternative perspective.

Regardless of the chosen model, it is imperative to communicate it effectively across the team. Consistency in the implementation of goal-setting practices ensures that everyone is on the same page, reducing ambiguity and enhancing the overall effectiveness of the language learning process.

Utilize digital tools and technology

Your employees have a lot on their plate, which means that any language training program should be designed to be easily accessible and engaging. Technology has significantly improved skill development in modern times (not just language learning), allowing organizations to really nurture their employee’s development.

There are numerous online language training apps and software available that provide dynamic and interactive approaches to help employees achieve their language goals. Choosing user-friendly platforms that cater to different learning styles can ensure broader adoption and engagement.

Mondly by ÃÛÌÒapp, for example, is a flexible language-learning solution designed to facilitate self-led learning within easily digestible modules. It can be a cornerstone for organizations looking to set and achieve learning goals. The adaptability of Mondly by ÃÛÌÒapp enables employees to progress at their own pace, providing a personalized learning experience that aligns with their individual language proficiency goals.

Monitor and evaluate your teams’ language skills often

When learning any language, the journey is just as important as the destination. Continuous monitoring and evaluation ensure that learning objectives are not static but adapt to the evolving needs of the individual and the organization. To fast-track your employees' English progress, use the Global Scale of English (GSE). The GSE allows you to monitor your team's developing English language skills on one simple, numerical scale, from entry-level to expert.

This multifaceted approach to measurement allows managers and employees alike to gain a comprehensive understanding of their English language proficiency, fostering a culture of improvement and development.

Another tool to add to your repertoire is Versant by ÃÛÌÒapp, a robust English assessment tool that is instrumental in understanding the current language skill levels of your employees. This information serves as a baseline for setting realistic yet challenging goals.

Celebrate your team’s achievements

Recognition and celebration of achievements act as powerful motivators. If a goal is achieved but not acknowledged, the impact may diminish, and motivation can wane. Therefore, incorporating a culture of celebration within the organization is essential. This can take various forms, from verbal recognition in team meetings to tangible rewards such as certificates, performance-based bonuses, or even more competitive features like leaderboards (which Mondly by ÃÛÌÒapp uses).

It is important for organizations to record the achievements of their employees in language learning as it not only boosts morale but also provides a valuable source of feedback. By acknowledging and celebrating the successes of their employees, organizations reinforce the significance of learning a language and create a positive feedback loop that encourages employees to set new goals and continue progressing their language proficiency.

Growth and success in the workplace

As organizations become empowered by the integration of goal-setting into their language-learning initiatives, they are embarking on and expediting their journey of continuous growth and success. By integrating technology, continuous monitoring, and praise in your organization's goal setting, you can create a comprehensive approach to language learning. This approach enhances language skills and has a positive impact on the business as a whole.

The result is a workforce that is not only proficient in English but is also confident, collaborative, and highly productive. As we move through 2024, organizations that prioritize progress-based learning are poised to thrive in an environment where effective communication is the key to unlocking unparalleled success.

Find out more about creating a culture of learning English in the workplace and the transformative power of language learning for businesses in this article – Creating a culture of learning.

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    Hard skills might get your foot in the door, showcasing your qualifications for a position. Developing hard skills to stand out from other job seekers is crucial; take advantage of classes, webinars and workshops offered by your current employer to develop hard skills and learn new technical skills. Examples include proficiency in a particular software, certification in a specific field, or mastery of a technical domain. However, it’s the soft skills, such as effective communication, collaboration, critical thinking and emotional intelligence, that propel you through the door and into the realms of career advancement. Recent research underscores the growing importance of English proficiency as a pivotal element in this dynamic, equally vital for enhancing both sets of skills.

    What are examples of soft skills?

    Soft skills encompass a wide range of attributes that can significantly impact workplace efficiency and harmony. Examples of essential soft skills include:

    Communication: The ability to convey information clearly and effectively is paramount. This includes both verbal and written communication, as well as active listening skills.

    Teamwork: Collaborating well with others, often with diverse backgrounds and perspectives, to achieve common goals.

    Problem-solving: The capability to analyze situations, identify problems and devise effective solutions.

    Adaptability: The readiness to adjust to new conditions, workflows, or technologies, demonstrating flexibility in the face of change.

    Critical thinking: The process of objectively analyzing information to make informed decisions.

    Emotional intelligence: The ability to understand, manage and utilize one's emotions constructively while also recognizing and influencing the emotions of others.

    What are examples of hard skills?

    Hard skills are quantifiable, teachable abilities specific to a job or industry. These skills are typically acquired through formal education, training programs and practical experience. Some examples of essential hard skills include:

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    The benefits of taking part in foreign exchange programs

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    If you are a student or one considering a gap year, the option of foreign exchange programs may have crossed your mind or been mentioned to you. More and more young people are taking advantage of exchange programs and reaping the transformative benefits that come with it.

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    What is a foreign exchange program?

    A foreign exchange program is an educational initiative where students have the opportunity to study abroad and immerse themselves in a different culture for a specified period, typically ranging from a few weeks to an entire academic year. These programs facilitate cultural exchange by allowing students to attend foreign schools or universities, live with host families or in dormitories, and engage in activities that foster intercultural understanding and personal growth.

    The primary aim of a foreign exchange program is to provide students with a global perspective, enhance their language skills, and expose them to different educational systems and cultural practices. By stepping out of their comfort zones, students can develop independence, adaptability and a deeper appreciation for diversity.

    What are the benefits of a foreign exchange program?

    1. Cultural immersion and global perspective

    Embracing diversity

    One of the most immediate benefits of an exchange program is the opportunity to immerse yourself in a different culture. Experiencing new customs, traditions and ways of life firsthand fosters a deeper understanding and appreciation of global diversity. This cultural immersion helps break down stereotypes and broadens your worldview, making you more open-minded and adaptable.

    Develop cultural understanding

    Living in a foreign country teaches you how to navigate and respect different cultural norms and practices. This cultural competence is increasingly valued in our interconnected world, enhancing your ability to work effectively in diverse environments and making you a more attractive candidate in the global job market.

    2. Language proficiency

    Enhanced language skills

    For language learners, an exchange program is an opportunity to achieve fluency. Experiencing a language firsthand is one of the best ways to learn a new language. Being surrounded by fluent speakers provides constant practice and exposure, accelerating your language acquisition in ways that classroom learning alone cannot match. You'll develop better pronunciation, expand your vocabulary and gain confidence in your speaking abilities.

    Real-world communication

    Using a new language in everyday situations—whether it's ordering food, asking for directions, or making new friends—helps solidify your language skills in a practical context. This real-world communication practice is invaluable, ensuring that your language proficiency extends beyond textbooks and exams to actual, meaningful interactions.

    3. Academic and professional growth

    Academic enrichment

    Exchange programs often provide access to unique academic resources and teaching methods that differ from those in your home country. Exposure to new perspectives and approaches can deepen your understanding of your field of study and inspire new areas of interest. Additionally, studying abroad can enhance your academic credentials, making your CV stand out to future employers or academic institutions.

    Career opportunities

    Experience abroad signals to employers that you possess qualities like independence, adaptability and cross-cultural communication skills. These attributes are highly sought after in today’s job market. Moreover, the networking opportunities during your exchange can open doors to international internships, job placements and collaborations that might not have been available otherwise.

    4. Personal development

    Building independence and resilience

    Living away from home in a completely new environment challenges you to become more self-reliant and adaptable. You'll develop problem-solving skills, resilience and the ability to thrive outside of your comfort zone. These experiences build character and prepare you for future challenges, both personally and professionally.

    Forming lifelong connections

    The friendships and connections you make during your exchange program can last a lifetime. You'll meet people from various backgrounds, creating a global network of peers and mentors. These relationships can provide support, inspiration and opportunities long after your exchange program ends.

    Boosting confidence

    Successfully navigating life in a foreign country, mastering a new language, and achieving academic success abroad can significantly boost your confidence. This newfound self-assurance can positively impact all areas of your life, giving you the courage to pursue further opportunities and take on new challenges.

    5. Engaging with the local community

    Volunteer and community projects

    Many exchange programs encourage participants to engage with their host communities through volunteer work or community projects. This engagement allows you to give back to your host country, gain a deeper understanding of local issues, and develop a sense of global citizenship. It's a rewarding experience that fosters empathy and reinforces the importance of contributing to the wider world.

    Gaining valuable work experience

    Participating in volunteer and community projects during your exchange program can provide significant work experience that is highly attractive to future employers. These projects often involve teamwork, problem-solving and project management, all of which are essential skills in any professional setting.

    By contributing to local initiatives, you can demonstrate your ability to adapt to new environments, work with diverse teams, and handle responsibility. Furthermore, these experiences can fill gaps in your CV, showcasing your proactive approach to skill-building and community involvement. Engaging in meaningful projects not only supports your personal growth but also highlights your commitment to making a positive impact, a quality greatly valued in any career field.

    Where can I sign up for exchange programs?

    There are many organizations and programs that offer exchange opportunities for students and language learners. Some popular options include:

    • Study abroad programs through universities or colleges, which often have partnerships with foreign institutions. Check with your institution.
    • Government-sponsored programs such as Fulbright or Erasmus, (depending on your location).
    • Check non-profit organizations in your country, they may also offer exchange programs.

    Conclusion

    Taking part in an exchange program is a life-changing adventure that offers myriad benefits for students and language learners alike. From enhancing language proficiency and cultural awareness to boosting academic and career prospects, the experiences gained through an exchange program are invaluable. By stepping out of your comfort zone and into a new world, you open yourself up to endless possibilities, personal growth and a broader, more inclusive perspective on life.

    If you're a student or language learner considering an exchange program, seize the opportunity. The world awaits, and the benefits are boundless.