Hard skills vs. soft skills: The impact of language learning

A business woman sat at a table in a office writing notes
Reading time: 6 minutes

Hard skills and soft skills play a crucial role in defining career success and progression. The difference between hard skills and soft skills is that hard skills are teachable, technical, measurable abilities specific to particular jobs, while soft skills are more interpersonal, universal and related to personality traits. While hard skills refer to the technical knowledge and specific abilities required to perform a job, soft skills are more intangible. They encompass the interpersonal attributes and personality traits that enable individuals to communicate effectively, work collaboratively and adapt to changes in the workplace environment.

In this blog post, we will explore how learning a new language can significantly enhance both hard and soft skills, making you a more versatile and effective professional in today’s multifaceted work environment.

Understanding the balance of hard and soft skills

Hard skills might get your foot in the door, showcasing your qualifications for a position. Developing hard skills to stand out from other job seekers is crucial; take advantage of classes, webinars and workshops offered by your current employer to develop hard skills and learn new technical skills. Examples include proficiency in a particular software, certification in a specific field, or mastery of a technical domain. However, it’s the soft skills, such as effective communication, collaboration, critical thinking and emotional intelligence, that propel you through the door and into the realms of career advancement. Recent research underscores the growing importance of English proficiency as a pivotal element in this dynamic, equally vital for enhancing both sets of skills.

What are examples of soft skills?

Soft skills encompass a wide range of attributes that can significantly impact workplace efficiency and harmony. Examples of essential soft skills include:

Communication: The ability to convey information clearly and effectively is paramount. This includes both verbal and written communication, as well as active listening skills.

Teamwork: Collaborating well with others, often with diverse backgrounds and perspectives, to achieve common goals.

Problem-solving: The capability to analyze situations, identify problems and devise effective solutions.

Adaptability: The readiness to adjust to new conditions, workflows, or technologies, demonstrating flexibility in the face of change.

Critical thinking: The process of objectively analyzing information to make informed decisions.

Emotional intelligence: The ability to understand, manage and utilize one's emotions constructively while also recognizing and influencing the emotions of others.

What are examples of hard skills?

Hard skills are quantifiable, teachable abilities specific to a job or industry. These skills are typically acquired through formal education, training programs and practical experience. Some examples of essential hard skills include:

Computer programming: Proficiency in coding and programming languages, such as Python, Java, C++, or HTML/CSS is crucial for software development and web design roles.

Data analysis: The ability to interpret complex data sets using tools like Excel, SQL, or R, providing valuable insights and informing decision-making processes.

Graphic design: Mastery of design software such as Adobe Photoshop, Illustrator, and InDesign, enabling the creation of visual content for various media.

Foreign language proficiency: Fluency in a second language can be an asset in international business, for example, in translation services or customer support roles.

Project management: Knowledge of project management methodologies (e.g., Agile, Scrum) and tools (e.g., Microsoft Project, Jira) to plan, execute and oversee projects effectively.

Technical writing: The skill of crafting clear, precise documentation and instructional materials, essential in industries such as engineering, IT and pharmaceuticals.

The importance of language learning for professional development

In our ever-growing globalized economy, English stands as the primary language in countless professions. Developing leadership skills is also crucial for career advancement, as it enhances your ability to manage teams and projects effectively. The ability to articulate ideas clearly, understand complex instructions and foster meaningful connections across diverse cultural boundaries is more than just another skill—it is a necessity. Interpersonal skills are crucial in how people get along with each other, communicate and collaborate effectively in the workplace. Learning English, or improving your proficiency, can substantially impact your hard and soft skills alike. It reinforces your ability to communicate effectively, boosts confidence in professional settings and enhances your global perspective—an indispensable asset in today’s interconnected world.

Our research in the GSE impact of English report reveals a clear consensus among professionals regarding the utility of English in the workplace. An overwhelming percentage believes that English proficiency directly affects career opportunities, earning potential and job satisfaction.Almost half say that improving their English has led to feeling more confident, not just at work but also in other areas of their lives. 85% of respondents believe English is a vital skill for professional success.56% believe that those who can communicate effectively in English can earn up to 50% more, so you can see why learning a new language can be essential for your career progression and how it can support both your hard and soft skill development.

Language learning platforms, such as the app English Journey and Mondly by app, bolster both hard and soft skills by focusing on practical, applicable knowledge such as negotiating, presenting opinions and leadership. Apps are a popular option, 56% of employees use self-service tools such as language learning apps.

Language learning also complements digital literacy in an age when technology is in every aspect of our lives. With the majority of respondents indicating a preference for self-service tools and social media to improve their English, it’s evident that tech-savvy learners are utilizing modern resources to bridge the gap between formal education and the demands of the workplace.

What skills can good English help you with?

Soft skills

Good English skills can greatly enhance your soft skills in the modern workplace. Enhanced communication allows you to articulate ideas clearly, listen actively and engage in productive dialogues. Strong English proficiency aids in problem-solving and critical thinking by enabling you to analyze information and make informed decisions.

It also boosts adaptability, helping you navigate global work environments and cultural contexts. Improved English skills bolster emotional intelligence, aiding in personal interactions, managing relationships and resolving conflicts. Lastly, proficient English enhances leadership by empowering you to inspire, guide and advocate effectively for your team. It is important not to pit soft skills against hard skills but to develop both in tandem for a well-rounded skill set.

Hard skills

Strong English skills are essential for enhancing your hard skills and thriving in technical and professional domains. Proficiency in English grants access to a vast array of technical literature, online courses and research papers. It also aids in understanding certification programs, exams and professional certificates in industries like IT, finance and engineering. Obtaining a professional certificate can significantly strengthen your technical and workplace skills, making you more competitive in your field.

Effective English communication is crucial during interviews. It helps you convey your technical abilities clearly and ensures smooth interactions with colleagues.

Showcasing your skills

When it comes to listing these enriched skills on a resume, it is crucial to tailor your resume to match the specific soft and hard skills and qualifications mentioned in the job description. Additionally, highlighting any professional certificates can significantly strengthen your skill set and demonstrate your commitment to continuous learning.

Clarity and honesty are paramount. Clearly show your hard skills with specific certifications or proficiencies and illustrate your soft skills through concrete examples of teamwork, leadership roles, or how you’ve effectively managed work-related challenges. Incorporating language proficiencies, especially English, can set you apart, signaling to potential employers your readiness to engage in a globalized market.

The language learning advantage

The symbiotic relationship between hard and soft skills is undeniable and English proficiency stands at the confluence, enhancing both. For professionals eager to assert their competitive edge, understanding this balance and investing in language learning can yield considerable dividends.

In today’s competitive job market, distinguishing yourself through a commitment to continuous learning—especially in languages—can make all the difference. Workplace skills are increasingly in demand and many employers find it challenging to fill positions due to a lack of these valuable skills. Refine your skills, boost your professional value and broaden your career prospects. Remember, in the quest for professional development, every word counts.

Explore our post 'Improving your business English vocabulary for the workplace'

More blogs from app

  • A person in a white hoodie sits at a desk, working on a laptop, with bookshelves in the background.

    How to support weaker learners remotely in language classes

    By
    Reading time: 4 minutes

    Language teachers know that remote teaching accentuates differences within a class. Students who need more time, repetition and reassurance can feel lost – unless we intentionally design for them. This guide explains how to support weaker learners online, assist struggling students remotely, and help language students who find classes difficult, all without slowing down the rest of the students. Using clear routines, inclusive online teaching and the right tools, you can create virtual classrooms where confidence and progress grow for every learner.

    Start with clarity and differentiation in online language teaching

    Differentiation in online language teaching begins with a precise understanding of all your students' needs.

    • Run brief skill checks at the start of each unit (listening, reading, vocabulary, grammar); a handful of well-targeted items reveals where weaker learners need focus.
    • Map access and conditions. Ask about device type, bandwidth and study environment to plan contingencies for low-tech days.
    • Set one micro-goal per learner per week (for example, “Use three new adjectives to describe a photo.”). Small, specific goals keep momentum.

    Remote teaching strategies for mixed-ability classes

    Mixed ability is the norm online. Structure your lessons to reduce cognitive load and keep every learner engaged; again this helps support struggling learners.

    • Use a predictable flow: Connect (review and warm-up) > Input (listening/reading) > Focus (language noticing) > Practice (guided) > Use (communicative) > Reflect (self-check).

    Offer "must / should / could" pathways:

    • Must secure essential outcomes for all learners
    • Should consolidate skills for those ready to go further
    • Could stretch confident learners without overwhelming others

    Keep tasks short (5–8 minutes) and signal the mode clearly (listen, read, speak, write).

    Scaffolding techniques for online language learning

    Weaker learners thrive on intentional scaffolds that lower barriers and build independence.

    Listening

    • Pre-teach a handful of key words with visuals or quick gestures.
    • Play audio in short chunks with a single purpose each time: gist, detail, then language noticing.
    • Reveal transcripts only after the second listen to confirm understanding, not replace it.

    Reading

    • Set a clear purpose (“Find two reasons the writer gives for…”) before reading.
    • Provide mini glossaries and encourage highlights and margin notes.
    • Model skimming and scanning strategies with a quick think-aloud.

    Speaking

    • Share sentence frames and functional language (“I agree because…”, “Could you clarify…?”).
    • Give rehearsal time with private voice notes before live speaking.
    • Use small groups with roles (timekeeper, summarizer, supporter) and prompt cards.

    Writing

    • Co-construct a model paragraph, then move to guided writing with checklists and word banks.
    • Encourage drafting and redrafting with a single improvement focus (for example, verb endings).

    Online ESL support strategies like these are included in many tasks, making it easier to scaffold without reinventing materials.

    How to engage weaker learners during online lessons

    Engagement is a design choice. Create multiple entry points and safe participation.

    • Offer varied response modes: chat, polls, reactions and voice. Let learners choose their on-ramp.
    • Structure breakout rooms intentionally. Pair confident learners with developing ones, share clear prompts and keep instructions visible.
    • Visit rooms to coach, not catch. Praise specific behaviors (“Nice turn-taking and great use of follow-up questions.”).

    Inclusive teaching online is about psychological safety. Normalize effort and mistakes: “Thanks for trying that structure – let’s polish it together.”

    Ways to motivate struggling students in virtual classrooms

    Students are most motivated when their progress is visible and they receive constructive, concise feedback.

    • Use quick, auto-graded practice for instant wins on accuracy.
    • Keep teacher feedback focused: one or two points per task, delivered as short audio/video notes when possible.
    • Allow resubmission with a success criterion (“Record again aiming for clearer word endings.”).
    • Celebrate micro-achievements publicly (with consent) and privately to build self-belief.

    Tips for supporting mixed-ability groups online

    Build independence with targeted asynchronous supports.

    • Post short screencasts (under five minutes) explaining tricky points.
    • Share downloadable task cards or checklists for low-bandwidth days.
    • Encourage weekly learning logs: What I tried, What worked, What I’ll try next.
    • Use spaced repetition through assignable mobile practice.

    How to adapt language lessons for different levels online

    Planning for multiple levels is easier when you think in layers.

    • Layer input: same topic, different text/audio lengths and complexity.
    • Layer support: word banks, sentence frames and visuals for those who need more; open prompts for advanced learners.
    • Layer outcomes: all learners meet the core objective; confident learners add a twist (for example, an extra opinion or example).

    How to help low-level students in online classes

    • Keep instructions concise and consistent. One slide = one task.
    • Model, then co-construct before independent work.
    • Use strategically: allow brainstorming in the first language, then pivot to English for performance.
    • Provide accessible materials: readable fonts, captions, transcripts and mobile-friendly tasks.

    Supporting your remote learners is both an art and a system. When you design with clarity, scaffold intentionally, and use the right digital supports, you can support weaker students remotely and online, as well as support struggling learners in language classes with confidence.

  • Teaching with purpose: Why the GSE still works in 2025

    By
    Reading time: 5 minutes

    We live in a world in which change is a constant. While change has always existed, lately it has definitely accelerated. There is an idea in society that we should embrace change and adopt whatever is new, with an underlying assumption – wrong to many – that what is new is always better.one that is often wrong

    In the world of ELT, new materials are developed every year. It is unthinkable for most teachers to be using teaching materials that were published 10 years ago. Some would even claim that anything published before 2020 is already out-dated.

    How does all this impact on the Global Scale of English (GSE) – published over 10 years ago? When it was launched in 2014, it constituted a significant innovation in ELT. The following quotes were provided by ELT experts at the time of launch.

  • Three individuals are engaged in a discussion around a table in a library, surrounded by books, with one person gesturing with their hands.

    Ready to study in the USA? Not all tests are created equal

    By
    Reading time: 2 minutes

    If you’re planning to study in the USA, you’ve probably looked into English proficiency tests for university admissions. And you’ve probably noticed – they’re not all the same.

    • Some are more expensive.
    • Some take weeks to deliver results.
    • Some require you to travel to a test centre.

    The app English Express Test is different.

    What makes the app English Express Test special?

    This online English test is designed for international students who want to move quickly and confidently through the admissions process.

    • Take it from home– No travel needed. The app English Express Test is fully online, so you can complete your exam from anywhere in the world.
    • Get certified results in 48 hours– No long waits. Receive your official English proficiency scores fast, so you can meet university deadlines with ease.
    • Pay less– It’s one of the most affordable English tests for US university applications, helping you save on costs.
    • Accepted by a growing number of US universities– Use your results to apply to top institutions across the United States.
    • Built for momentum, not delays– Designed to help you move forward, not slow you down.

    Why this test matters

    When you’re applying to study in the USA, every day counts. You’re juggling application deadlines, coordinating with universities and planning your next big move. You need an English language test that supports your ambitions, not one that holds you back.

    What makesapp English Express Test different?

    • AI scoring for fairness and consistency– Advanced technology ensures your results are accurate and impartial.
    • Security inbuilt– Take your test with confidence, knowing your identity and results are protected.
    • CEFR and GSE-aligned results– Trusted by universities and colleges, your scores are mapped to international standards for English proficiency.

    It’s everything you need for your US university application, without the stress.

    Ready to take the test?

    If you’re searching for an English proficiency test that fits into your life and helps you move forward, the app English Express Test is ready when you are. Take your test today and start your journey to studying in the USA with confidence.