Local to global: How English skills unlock a career in leadership

Samantha Ball
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Reading time: 4 minutes

Of the 1.5 billion English speakers in the world, over half learned it as a second or additional language.

The “language of business”, English has become a foundational skill for anyone looking to work in an international business or at a leadership level, and many English as a Second Language (ESL) speakers find themselves working in English on a daily basis.

But working in your second or third language comes with a unique set of challenges and opportunities.

We spoke to five global leaders about the role English has played in their careers, the challenges of being an ESL speaker, and how businesses can create a culture where everyone has a voice.

How English skills unlock a career in leadership
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A passport to leadership

Strong English skills open doors. More than three-quarters of people with advanced English skills are in senior or leadership roles, compared to just 32% of those with limited English proficiency.

app Languages CTO, , describes English as a “passport for this new world of opportunities, opening many, many doors I wouldn’t have had access to.”

There’s a cumulative effect, with one door opening and leading to the next.

Brushing up on his English skills was the spark that won Perrucci a scholarship to Denmark. That semester blossomed into a six-year stay, multiple degrees, his first international job opportunity, and a career with well-known global brands.

Whether it was getting onto a top MBA program or that first role at a big international company, for all the leaders we spoke to, English has proved to be a career catalyst.

More diversity, more innovation, more revenue

For companies looking to innovate and stand out in a competitive global market, an international team is essential.

“We’re aiming to build models of childcare that don’t exist at the moment”, explains Founder and CEO, .

“To do that, we need diversity of thought. With an international team, it’s more likely that someone will say “hey, I was living in Cape Verde for a while, and I saw this interesting thing”.

It’s an approach that pays off. found that businesses with more diverse management teams are more innovative, leading to 19% higher revenues.

Global customers, global team

A more diverse team can also help businesses stay close to their customers.

As technology has made it easier to operate across multiple countries, businesses quickly find themselves responding to the different needs, preferences, and expectations of customers all over the world.

“Reflecting the global nature of our business in our workforce means we can build a better, more effective service and a more successful business as a result”, explains , CEO of .

To help them stay close to their 5.2 million members across 420 cities, Zeeck’s team at InterNations is made up of more than 50 different nationalities.

English is the main language both for the InterNations team and platform, helping them create “a sense of oneness and community by using a shared language”.

The ultimate brain training

The leaders we interviewed spoke, on average, four languages, with many working across multiple languages on a day-to-day basis.

That experience of jumping between different languages also develops important leadership skills.

“When you speak multiple languages,” explains Perrucci, “different parts of the brain have to work together and make connections… It teaches your brain to be flexible about what you see and the way you interpret it”.

Zeeck likened it to working out: “Just as going to the gym improves your physical wellbeing, the mental challenge of learning a new language is good exercise for the brain”. It’s one of the reasons he provides all of his team language training.

The mental load of language

But hopping between languages and navigating different cultural nuances can take its toll.

“People whose first language is English often overlook the computing power it takes to work in your second or third language,” explains, Managing Director of International Wellbeing,, who only spends around a third of his time speaking his mother tongue.

“Even when colleagues are fluent in the language you're communicating in, it might still take them a bit more energy than you expect”, he continues. “By Friday afternoon, for example, I’m struggling to think fluently in whichever language!”.

The challenge of speaking up

For those who are less confident in their English skills, it can significantly impact the way they contribute at work.

Less than half (48%)of ESL speakers feel comfortable speaking up at work, andonly 10%of employees with limited English proficiency felt they could express themselves fully at work.

The dynamic can change depending on who’s in the room. “I see the difference when ESL speakers are on calls with confident, fluent English speakers”, adds, CEO and Founder of.

“They speak less”, she continues, “they caveat their contributions with “I might be wrong”, and you can see their English actually worsens because they feel more stressed”.

Without the right culture and support, businesses miss out on the benefits of an international team they’ve recruited.

Conscious leadership

The task of building a team and helping overcome the challenges of global working falls to business leaders.

The five leaders we spoke to shared practical tips for supporting global teams, including acknowledging and proactively addressing differences, avoiding interrupting ESL speakers, and using voice notes for sensitive communication to allow tone and emotion to come through.

More fundamentally, ESL speakers need business leaders to build a culture where it’s ok to make mistakes.

Leaders with first-hand experience of being an ESL speaker are uniquely placed to understand their increasingly global teams, pre-empt their challenges, and nurture a culture that allows difference to shine.

The journey from local roles to global leadership positions hinges on strong communication skills. The stories shared by our leaders demonstrate how English proficiency not only unlocks individual career potential but also drives organizational success through innovation and diverse perspectives. By fostering a culture that values and supports language learning, businesses can harness these benefits, ensuring their teams are prepared to excel on the global stage.

This article is part of app Languages’ series,Global Voices: Leaders on Language and Business, an exclusive exploration into the pivotal role of language in achieving international business excellence. For more in this series, check out the leaders’ full interviews, coming soon to

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    What is the definition of admiration?

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    Examples of English compliments

    Let's look at some English phrases you can use to express admiration. There are different types for varying situations and people.

    Straightforward compliments

    To truly convey admiration in English, it's crucial to practice and become familiar with positive affirmations. The following phrases not only highlight the specific reason for your awe but also reflect a deeper, personal connection:

    • Your hard work is truly inspiring.
    • I'm in awe of your creativity.
    • You have an uncanny ability to make things happen.
    • Your perseverance is admirable.
    • Your kindness never goes unnoticed.

    Each of these phrases praises the character traits of the person you are addressing. They showcase attention to detail, appreciation for special skills, and the more intangible qualities, such as character and kindness, that are just as noteworthy.

    Tailored and specific accolades

    A compliment can carry more weight when it is clearly tailored to the individual. Phrases that are specific to a person's achievements and skills add a layer of thoughtfulness that is hard to ignore. Consider these examples of more personalized compliments:

    • The way you handled that difficult situation was masterful.
    • Your presentation was not only informative but also deeply insightful.
    • Your dedication to this project is truly top-notch.
    • I love how you always find a unique perspective.
    • Your attention to detail really sets you apart.

    These phrases go beyond generic niceties and serve to validate specific moments or attributes that set the person apart in a distinctive way.

    Building rapport with positive language

    Admiration doesn't always have to be solely based on achievements or success; it can also be directed toward someone's personality and interests.

    Sometimes, an outward expression of approval, high praise or agreement can forge a sense of commonality and mutual respect. Here are phrases that can help you beam with appreciation:

    • Your choice in music is impeccable.
    • I absolutely adore your sense of style.
    • The way you talk about your family is truly heartwarming.
    • Your passion for this topic is evident and contagious.
    • Your love of life is refreshing and infectious.

    Using these statements, you can create a warm and complimentary atmosphere, helping foster positive connections with others.

    Affectionate expressions for familiar friends

    When it comes to speaking (or writing) to someone you're close with, phrases of praise and admiration can touch on personal attributes and speak of shared experiences, creating an even stronger bond. These expressions should carry the warmth and familiarity that come with a close relationship:

    • Your sense of humor always lifts my spirits.
    • The wisdom you've shared has shaped and helped my own life so much.
    • You approach life's challenges with such grace; it's a privilege to know you.
    • The comfort and joy you bring as a friend cannot be overstated.
    • Your insights always provide a refreshing new angle, revealing things I had not thought about.

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    The appropriateness of compliments

    The art of complimenting is nuanced; learning and gauging the appropriateness of a compliment is essential. Certain contexts or relationships might warrant a more conservative or formal approach. Professional settings, for example, often require focusing on achievements and abilities as opposed to personal compliments, which may be mistaken for overfamiliarity or unprofessional behavior.

    Consider culture and personal preferences

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    Always ensure that compliments and praises are given in a manner that resonates with respect for the individual's privacy and comfort levels. By being mindful of your surroundings and the nature of your relationship with the person, your words of praise and admiration can be both fitting and heartfelt.

    Play it safe

    Usually, a good overall rule of thumb is the less you know someone, the less personal your compliments should be; if you're unsure, play it safe, or don't use one until you've gauged the situation appropriately.

    A note on delivery

    While these expressions are powerful in their own right, the delivery is key to ensuring the recipient truly feels your admiration. Context, tone of voice, and body language play a significant role in how your words are received. Be genuine, and let your admiration flow naturally. Avoid overuse of flattery, which can come across as insincere.

    Conclusion

    Whether you're networking, meeting with friends/loved ones, or simply conversing with a colleague, mastering the use of admiration and praise in the English language can open doors to deeper relationships and shared connections.

    Integrating these phrases into your lexicon can not only make your expressions more vibrant but can also help you cultivate a spirit of positivity, confidence and appreciation in your daily interactions. So make sure to incorporate examples like these into your own vocabulary; you never know whose day you might make with your compliments.