What level of English do my employees need?

Samantha Ball
Three business people stood together in a corridor smiling at eaching and talking
Reading time: 3 minutes

Whether you're hiring new talent or upskilling your current team, understanding the level of English proficiency required for specific roles is crucial. In today's global business environment, effective communication is key to success, and that's where the Global Scale of English (GSE) comes into play.

How to evaluate your employee's skills
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Understanding the Global Scale of English (GSE)

The GSE is a simple, yet powerful tool designed to assess reading, writing, listening and speaking skills with precision and accuracy. Backed by extensive research and development, the GSE provides HR managers with a reliable standard for measuring English proficiency across the globe. This standardized scale enables employers to set clear benchmarks for specific roles, gain insights into employee skills and foster professional growth through personalized learning pathways.

The development and validation of the GSE involved input from language experts and was supported by in-depth research, ensuring its relevance and applicability in the corporate world. By fast-tracking progress and building confidence, the GSE is an invaluable asset for any organization looking to optimize language skills within their workforce.

Determining the right level of English with GSE Job Profiles

When it comes to determining the appropriate level of English proficiency for your employees, GSE Job Profiles are an essential resource. This tool maps English skills to over 1300 roles, helping you to:

  • Set English proficiency requirements tailored to specific job roles.
  • Benchmark candidates to ensure you hire the best-fit talent.
  • Identify skills gaps for targeted language upskilling initiatives.

With the GSE Job Profiles, you can confidently establish the English proficiency needed for your organization's success.

How to check your employees' English skills

Assessing the English proficiency of your employees is a critical step in managing your team's skillset. Using a test like Versant by app, you can measure individual proficiency levels with ease and accuracy. Versant by app tests are designed to provide detailed insights into an individual's language abilities, enabling you to make informed decisions about hiring and training.

Understanding English proficiency scores

To effectively interpret the results of English proficiency tests, it's essential to be familiar with general adult descriptors. These descriptors offer a framework for understanding the different levels of proficiency, helping you align scores with the communication needs of your organization.

The following table breaks down the GSE levels:

GSE Score
GSE Level
You can...
GSE 10-19 Starter You can use and understand a small number of words and phrases related to the workplace.​ For example, you can greet customers and introduce yourself.
GSE 20-29 Beginner You can ask and answer simple questions, write short sentences and share simple workplace information. For example, you can follow simple instructions to carry out a work-related task. 
GSE 30-39 Pre-intermediate You can talk about everyday workplace topics and understand the main information in conversations. For example, you can make simple work-related calls.
GSE 40-49 Intermediate You can share your opinions, explain your reasoning and write longer texts, such as short business reports. You can also write a CV/resume.
GSE 50-59 High-intermediate You can lead and participate in conversations and give presentations on familiar and unfamiliar topics, and write documents expressing opinion or fact, such as project reports and articles.​
GSE 60-69 Pre-Advanced You're beginning to speak more fluently about a broad range of work-related topics and share your detailed ideas and explanations in professional written communications.​ For example, you can talk about your professional background.
GSE 70-79 Advanced You can speak fluently in personal, professional and academic contexts and understand unfamiliar topics, even colloquialisms. For example, you can use motivational language to encourage other employees.
GSE 80-90 Expert You can talk spontaneously, fluently and precisely, read and write documents with ease and understand spoken English in all contexts, including leading technical discussions and complex negotations.

Improving your employees' English skills with Mondly by app

Once you've assessed proficiency levels, the next step is to enhance your employees' English skills. is a leading language learning platform that offers interactive courses tailored to meet diverse learning needs. Your team can improve their language abilities at their own pace, building confidence and enhancing their overall communication skills.

Learn more and get in touch

Ready to optimize your team's English proficiency? Explore our GSE Job Profiles and discover how the GSE, Versant by app and Mondly by app can transform your organization's communication capabilities. Together, we can develop a strategy to elevate your workforce and ensure your company's success in the global market.

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    Balancing work, life, and learning: How adult learners navigate English language learning

    By Dr. Le Dinh Bao Quoc
    Reading time: 4 minutes

    Dr. Quoc is an author, educational solutions provider and AIED expert with over 20 years of experience in ELT and education in Vietnam. He is the Founder and CEO of Pro.Ed Education Solutions and Chief Officer of EduVerse, a global network supporting lifelong learning for educators. Dr. Quoc is also the author of The Art and Science of ChatGPT in Education and was named a LinkedIn Top Educational Leadership Voice in 2024. His work focuses on integrating AI into education to support personalized and flexible learning for teachers and learners.

    For many adult learners, mastering English isn’t just about gaining a new skill—it’s about unlocking opportunities in work, family and social spheres. But juggling English lessons alongside work, family obligations and social commitments is a challenge that can feel overwhelming.

    This guide explores the unique challenges adult learners face and how educators can support them with empathy, flexibility and effective strategies.

    The challenges of learning English as an adult

    Meet Le, a 35-year-old Vietnamese project manager who dreams of working for an international company. With a demanding full-time job and two young children, finding time for English lessons feels impossible. Missing classes and struggling to complete assignments leads to frustration and self-doubt—an all-too-common experience among adult learners.

    Many adults face similar challenges:

    • Balancing work, family and personal commitments leaves little time and energy for study.
    • Fatigue after a long day makes it difficult to concentrate or retain information.
    • Progress feels slow, which can be demotivating.

    Without practical support, the goal of English proficiency can seem out of reach.

    Strategies for overcoming challenges

    1. Setting SMART Goals

    Educators can guide learners to set Specific, Measurable, Achievable, Relevant, and Time-bound (SMART) goals. Breaking down larger objectives into small, measurable milestones gives learners a sense of achievement. For example, app’s Global Scale of English (GSE) provides actionable “Can-do” statements, such as:

    • Reading (GSE 37/CEFR A2+): Can understand simple personal emails.
    • Speaking (GSE 44/CEFR B1): Can give a short talk with visual support.

    These manageable goals create motivation and help learners like Le stay focused without feeling overwhelmed.

    2. Offering flexible learning options

    Flexibility is key for adult learners. Teachers can adopt strategies such as:

    • Modular lessons that can be completed in short sessions.
    • Micro-learning, including 10-minute daily practices using apps or quick grammar exercises.

    For learners like Le, micro-learning can easily be integrated into a work commute or lunch break.

    3. Blending learning with real-world scenarios

    Teaching English through practical, real-life contexts makes lessons more relevant and efficient. Using authentic materials like emails, meeting notes, or presentations mirrors learners’ daily lives and creates immediate applications for their new skills. For instance:

    • Help learners role-play workplace conversations.
    • Develop speaking proficiency for social interactions or workplace scenarios.

    This approach saves time and reinforces the usefulness of learning English, keeping learners motivated.

    4. Encouraging weekly reflection

    Reflection allows learners to monitor their progress, stay motivated and adapt their strategies. Teachers can:

    • Encourage learners to set weekly goals (e.g., learning new business vocabulary or practicing pronunciation for 15 minutes daily).
    • Use reflection journals to track achievements, identify challenges and adjust learning plans.

    This habit reinforces a growth mindset, helping learners make consistent progress amidst their busy schedules.

    Implementing the strategies

    Here’s how educators can apply these strategies effectively:

    1. Assess and set goals

    Work with learners to set realistic, measurable goals based on their personal motivations and schedules.

    2. Create flexible study plans

    Develop personalized study schedules that incorporate modular lessons and micro-learning techniques.

    3. Use authentic materials

    Include sample emails, presentations, or conversations that align with the learner’s work or life situations, making lessons more practical.

    4. Encourage accountability

    Implement tools like reflective journals or digital reminders to help learners stay on track and see their progress.

    5. Leverage personalized AI tools

    Use AI-powered tools to recommend tailored exercises, provide instant feedback and enable targeted practice in learners’ focus areas.

    Why It matters

    English proficiency opens doors to better job opportunities, stronger social connections and enriched personal growth. By providing empathetic and flexible support, teachers empower learners to achieve their goals without compromising their work-life balance.
    For educators seeking further resources, app’s GSE framework offers valuable tools to help adult learners succeed. Teachers can use these aids to track progress and personalize lessons for maximum impact.

    Celebrate education

    To mark the incredible work of educators helping learners balance work, life and study, we encourage you to share your own experiences and tips to others. Together, we can continue to empower lifelong learning and celebrate the role of education in transforming lives.