English for employability: Why teaching general English is not enough

Ehsan Gorji
Ehsan Gorji
A teacher stood at the front of the class talking to her class
Reading time: 4 minutes

Many English language learners are studying English with the aim of getting down to the nitty-gritty of the language they need for their profession. Whether the learner is an engineer, a lawyer, a nanny, a nurse, a police officer, a cook, or a salesperson, simply teaching general English or even English for specific purposes is not enough. We need to improve our learners’ skills for employability.

The four maxims of conversation

In his article Logic and Conversation, Paul Grice, a philosopher of language, proposes that every conversation is based on four maxims: quantity, quality, relation and manner. He believes that if these maxims combine successfully, then the best conversation will take place and the right message will be delivered to the right person at the right time.

The four maxims take on a deeper significance when it comes to the workplace, where things are often more formal and more urgent. Many human resources (HR) managers have spent hours fine-tuning workplace conversations simply because a job candidate or employee has not been adequately educated to the level of English language that a job role demands. This, coupled with the fact that many companies across the globe are adopting English as their official corporate language, has resulted in a new requirement in the world of business: mastery of the English language.

It would not be satisfactory for an employee to be turned down for a job vacancy, to be disqualified after a while; or fail to fulfil his or her assigned tasks, because their English language profile either does not correlate with what the job fully expects or does not possess even the essential must-have can-dos of the job role.

How the GSE Job Profiles can help

The Job Profiles within the can help target those ‘must-have can-dos’ related to various job roles. The ‘Choose Learner’ drop-down menu offers the opportunity to view GSE Learning Objectives for four learner types: in this case, select ‘Professional Learners’. You can then click on the ‘Choose Job Role’ button to narrow down the objectives specific for a particular job role – for example, ‘Office and Administrative Support’ and then ‘Hotel, Motel and Resort Desk Clerks’.

Then, I can choose the GSE/CEFR range I want to apply to my results. In this example, I would like to know what English language skills a hotel desk clerk is expected to master for B1-B1+/GSE: 43-58.

Screenshot of gse toolkit

When I click ‘Show Results’, I am presented with a list of 13 learning objectives in the four skills of reading, listening, speaking and writing. For example:

  • Speaking:ÌýCan suggest a resolution to a conflict in a simple negotiation using fixed expressions.Ìý(B1+/GSE 53)
  • Reading:ÌýCan understand clearly written, straightforward instructions on how to use a piece of equipment. (B1/GSE 46)

Concentrating on specific skills

The Professional section of the GSE Teacher Toolkit also has the option to select learning objectives according to a specific business skill. Consider this scenario: Ms. Lahm is an HR manager at the imaginary LydoApps company, which designs and sells computer programs and apps in Germany. She already knows her team has the following English language profile:

Team 1

English language profile: GSE 10-42 / <A1-A2+

Number of employees: 15

Nationality: German

Department: Print programs

Team 2

English language profile: GSE 10-42 / <A1-A2+

Number of employees: 12

Nationality: German

Department: Packages

Team 3

English language profile: GSE 10-50 / B1

Number of employees: 9

Nationality: German

Department: Customer care

Team 4

English language profile: GSE 10-50 / B1

Number of employees: 5

Nationality: German

Department: Design engineering Ìý

Team 5

English language profile: GSE 10-58 / B1+

Number of employees: 3

Nationality: German

Department: OverseasÌýÌý

Ms. Lahm wishes to critically check what skills her Customer Care employees need to answer telephone calls in English. She selects ‘Business Skills’ and then ‘Telephoning’, with a GSE/CEFR range of 10-50.

Ms Lahm now has 28 GSE Learning Objectives related to English telephoning, for example:

  • Can introduce themselves on the phone and close a simple call. (A2/GSE 33)
  • Can ask for repetition or clarification on the phone in a simple way. (A2/GSE 35)
  • Can answer simple work-related questions on the phone using fixed expressions. (A2+/GSE 40)
  • Can use simple appropriate language to check that information has been understood on the phone.Ìý(B1/GSE 45)

Ms. Lahm can now use these GSE Learning Objectives to help organize her current team and recruit new colleagues with the appropriate skills for the job.

Try out the GSE Teacher Toolkit today

The GSE Teacher Toolkit is a fantastic resource when it comes to teaching English. General English is often not enough – and it can be daunting for teachers when they are faced with the whole of the language to teach.

Both teachers and HR managers can use the Job Profiles feature of the GSE Teacher Toolkit to examine more than 200 jobs for their English language profile and, by targeting these specific language functions, can prepare students for their chosen careers and recruit candidates with the level of English required to successfully perform a given job.

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    Four motivating activities to teach core values through reading

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    Teaching ourÌýchildren coreÌývalues is so important in helping them to becomeÌýhappy,Ìýwell-balancedÌýcitizens who will make a positive contributionÌýtoÌýour future society.Ìý

    Values are present and visible everywhere and they areÌýtheÌýfoundation or starting point from where we make our decisions, which ultimately determine our futures. It is,Ìýtherefore,Ìýimportant that our children learn a strong, moral set of values that will help guide them as they grow older,Ìýinform their decisions,Ìýhelp them toÌýknow right from wrong, solve problems, assert themselves and build self-esteem and confidence.

    Values can beÌýbuiltÌýon aÌýpersonal level or evenÌýshared atÌýa group level such as a family and friendship group.ÌýHowever, we often see them on a larger scale within communities, countries or even the whole world.Ìý

    Having a shared set of values connects peopleÌýon a deeper levelÌýand helps us to all work towards the same goals and standards – they canÌýeven encourage people to see the similarities between each other, rather than theÌýdifferences.Ìý

    Learning values through reading

    Children learn about values through their families, friends, and teachers, through what they watch or listen to and through their life experiences. They also learn about valuesÌýthrough the books they read.ÌýThese lessonsÌýcan be subtle but are oftenÌýextremely powerful andÌýcanÌýhave a significant impact and influence.

    As an example, let’s have a look at how shared valuesÌýareÌýexplored in theÌýnew graded readers series for young learners,ÌýDisney Kids Readers, where special emphasis has been put on exploring values within a story.ÌýAt the end, you will find severalÌývalue-based activitiesÌýthat you can download for use in the classroom orÌýasÌýan activity at home.Ìý

    HowÌýdo Disney Kids Readers teach core values?

    1. Learning through stories that are already familiar can help children to trust in and take on board the key messages much more easily. Familiarity can break down many barriers to communication and help us understand that values are often universal.Ìý
    2. Many children are also familiar with the Disney characters and can find inspiration from reading how they react to situations in life, make decisions and behave. Children often look up to characters and can see them as role models within their own lives. As a result, the readers can be a reference point on how to respond to key life moments and how to incorporate values into real life.
    3. Also, depending on the child's age, some values may be new and children may not yet have experience with them in the real world. Therefore, the Disney stories allow them to explore these key messages through their favorite Disney character’s point of view.Ìý

    Each Disney Kids Reader is linked to a key valueÌýand contains a ‘Values’ page with aÌýshortÌýcomicÌýstripÌýthat brings to life a specific value.Ìý

    The list below detailsÌýa selection ofÌýkey values taught across the readers.ÌýYou could askÌýthe childrenÌýin your classÌýto talk about which values are most important to them and why. Ask them to give an exampleÌýofÌýa time when they have demonstrated this value in their own lives.Ìý

    Friendship, positivity, curiosity, confidence, open-mindedness, courage, determination, self-belief, responsibility, resilience, respect, honesty.

    Examples of key values inÌýDisney stories

    InÌýThe Jungle Book,ÌýfriendshipÌýis a keyÌývalue,Ìýand we learn that it is important to help our friends. Baloo helps Mowgli when he is alone in the jungle and scared. An angry tiger wants Mowgli to leave the jungle, but when Mowgli meets Baloo, he finds a friend in him. Baloo sees that Mowgli is scared and looks after him.ÌýWe learn that it is important to help our friends when they are in need.Ìý

    Do:ÌýAsk the children when they have helped their friends.

    InÌýInside Out, we learn aboutÌýsincerityÌýandÌýhowÌýimportantÌýit is to talk about how we are feeling. Riley is a teenager struggling with a whole range of emotions and we learn that life isn’t about being happy all the time and that it is okay to be sad sometimes. The children learn that this is a normal part of life and that talking it through with a friend, a parent or a teacher can help.

    Do:ÌýAsk the children if they share their feelings with others.

    Here are some activities for you to use with your class to help put into practice the core values from the readers. You can use these activities with any book, in and outside the classroom.

    1. My Values Road Sign (L3-4)

    This activityÌýisÌýa great way of talkingÌýtoÌýchildrenÌýabout their values. By creating a road sign poster,Ìýit will help them to decide which values are most important to them and it is something that they canÌýreferÌýto again and again in challenging times. They can stick it on their bedroom wall, display it on the fridge or you could even make a classroom display of shared valuesÌýwhen children have finishedÌýtheirÌýbooks!

    Download the worksheet

    Ìý2. Kindness Calendar (L4-6)

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    Download the worksheet

    3. Core Values Quiz (L5-6)

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    Download the worksheet

    4. My future self (L1-2)

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    Download the worksheet

    Read our blog posts 'Fostering self-care and wellbeing through the world of reading'Ìýand 'The importance of teaching values to young learners'.

  • A teacher sat outdoors with young students looking at a book togethr

    Fostering self-care and wellbeing through the world of reading

    By Nicola Schofield
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    Growing up is an exciting time. Children are curious and open-minded, and every day welcomes a new thing to learn. They are constantly exploring and discovering themselves and the world around them. But children also have to face many challenging times too as they get older. It is, therefore, important that we teach our young people to be aware of their own wellbeing and self-care, what they can do to lead a balanced and healthy life, and give them the tools they need to help them in difficult times, both mentally and physically. Ìý

  • A child sat on a bed reading a book

    Motivating children to read English books with fun activities

    By Nicola Schofield

    Why is reading important?Ìý

    Apart from being aÌýgreat hobbyÌýand funÌýactivity, it can help children improve in many areas of their lives through developingÌýkey transferrable skills. Reading in their native language and English can bring a whole range of benefits. To engage everyone, they mustÌýunderstand the benefits themselves.Ìý Ìý

    Ask your students why it's important and create a mind map of ideas. You may alsoÌýwish to use some of the points below to start the conversation. Having a common idea that everyone agrees on can help build motivation and engagement in the classroom.Ìý

    ImprovesÌýlanguage skillsÌý

    Regular reading develops children’s linguistic skills – it helps them learn goodÌýsentence structure, grammar, vocabulary andÌýimprovesÌýspelling in their own language and in the English language too. Reading aloudÌýalso strengthensÌýknowledge of phonics and improvesÌýpronunciationÌýand articulation.ÌýÌý

    Improves memoryÌý

    It can help to develop knowledge of phonics and vocabularyÌýrecall and improve focus and concentrationÌý– all necessary skills when learning a language.Ìý

    Cultivates curiosityÌý

    Books help kids’ imaginations to growÌýandÌýencourage them to beÌýmore open-minded. TheyÌýhelp us to learn about other cultures and encourage us to think more creatively. Through subtle messages,ÌýreadingÌýbuildsÌýanÌýawareness of the world in which we live andÌýenablesÌýchildren to formÌýtheir ownÌýopinionsÌýand ask questions.Ìý

    Creates empathyÌý

    Stories help to develop children’s emotional intelligenceÌýandÌýempathy towardsÌýothers. ExploringÌýtopics and characters allows them to learn aboutÌýreal-world situationsÌýand think about how they would feelÌýinÌýsomebody else’s shoes. It encouragesÌýrespect for others’ feelingsÌýas well asÌýotherÌýcultures.ÌýÌý

    Reduces stressÌý

    It is a great way toÌýcalm the mind and help us relax and destress. Children can learn to use it as a helpful tool in their day-to-day lives.ÌýÌýÌý

    Develops key life skillsÌý

    Children develop their confidence, communication, resilience, patience, social skills and connectÌýwith the wider world, cultureÌýand communities.Ìý

    So how do we motivate our young learnersÌý(even our most reluctant readers)Ìýto develop a passion for reading?Ìý

    ItÌýmustÌýbe fun,Ìýpurposeful and relevantÌý

    Well-known adaptationsÌýcan remove barriers, support and encourage students’ imagination,ÌýandÌýsparkÌýa genuine interest. TheyÌýgive purpose and relevance to the students as most students have watched a movieÌýat some point in their lives and most students have aÌýfavorite movieÌýor character.ÌýÌý

    Let your young learners chooseÌý

    There are plenty of English Readers to choose fromÌý– if the students can choose their own readers, they will likely be more motivated and focused. Choice gives the students power and makes it more relevant to them. Ask your students to choose theirÌýfavorite movieÌýandÌýhave a vote as a class. Get to know your students, find out what interests them, and base yourÌýbook choice around this.Ìý

    RewardsÌýÌý

    To motivate students, theyÌýmust know that they areÌýmaking progress. Reward students for their achievements – for example,ÌýcreateÌýa vocabulary wall orÌýa class book chart and give rewardsÌýlikeÌýaÌýstickerÌýorÌýa postcardÌýto takeÌýhome.Ìý