Encouraging cultural sensitivity in the classroom

A teacher sat at the front of the classroom smiling at his students.
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In today's classrooms and schools, cultural sensitivity isn't just a nice to have; it's an essential component of effective language teaching.ÌýAs educators, understanding and valuing the diverse cultures that learners bring into our schools and classrooms can bridge gaps and foster inclusive learning environments.

But why is cultural sensitivity so important, and how can we practically incorporate it into our teaching? In this post, we explore ways to help language teachers cultivate a more culturally aware and inclusive classroom.

Why is cultural sensitivity important in language education

Teaching languages, including English, involves a significant cultural component; therefore, we must proceed with mindfulness and respect.ÌýRecognizing and honoring the cultural backgrounds of our students lays the groundwork for nurturing a safe space where everybody feels seen, heard, and respected. This isn't just about avoiding misunderstandings or conflicts; it's about enriching the educational experience for all.

Language encompasses more than just vocabulary and grammar; it is a conduit of culture, identity, and worldviews. As an educator, you possess the wonderful opportunity to nurture and encourage your students, allowing each voice to soar individually while harmoniously contributing to a greater collective comprehension.

Students are better prepared for the workplace

Embracing cultural diversity within the classroom arms students with a set of skills that are invaluable in the workplace. An example can be found in ' by Bruce Nussbaum. Nussbaum explores how creativity emerges at the intersection of different cultures and experiences.

In a business context, this creativity is the driving force behind innovation and problem-solving. Students who have learned to navigate cultural nuances are adept at thinking outside the box, making them valuable assets in any professional environment.

They are more likely to approach challenges with an open mind and collaborate effectively with a diverse team, recognizing that each unique background contributes to a richer, more comprehensive perspective on work and the world.

It improves social skills

Incorporating cultural sensitivity into language education isn't just about creating a respectful classroom; it directly enhances students' social skills.

Numerous studies suggest that culturally diverse classrooms are breeding grounds for advanced social skills.ÌýOne theory that explores this concept is , which illustrates how intercultural encounters can foster individuals' cognitive growth and emotional resilience.

Bennett states that through various stages of cultural awareness, people develop from mere tolerance of difference to integration of diverse cultural viewpoints into their own life experiences.

Students can develop empathy and stronger communication abilities by understanding and appreciating cultural nuances. This knowledge empowers them to engage thoughtfully and effectively with peers from diverse backgrounds, fostering a sense of global citizenship.

Students have better emotional intelligence

Robert J. Sternberg's ''Ìýhighlights a significant research study that supports the idea that exposure to cultural diversity can enhance empathetic development. According to Sternberg, when individuals are exposed to a variety of cultures, it broadens their emotional experiences and perspectives.

By interacting with individuals from different backgrounds, students' own emotional intelligence can be greatly enhanced. This is because learning to understand and respect diverse emotional expressions and communication styles sharpens one's ability to read and respond to the feelings of others.

Moreover, it fosters emotional maturity, as individuals learn to navigate and appreciate the subtleties of human emotion in a multicultural world. Through such enriching exchanges, students in culturally diverse settings develop a more refined sense of empathy, becoming well-equipped to engage with others in a considerate, informed, and emotionally intelligent manner.

It helps their language learning

Understanding a culture deeply enriches the language acquisition process for students. When they step into the shoes of those who live and breathe the language they're learning, it becomes more than just memorizing vocabulary and grasping grammatical structures.

Students begin to notice the subtleties in conversation tones, the unspoken expressions that only those privy to the culture can interpret, and the implicit rules of language etiquette.

This discernment can be the distinguishing factor between being a functional speaker and a captivating storyteller in their new language. As students immerse themselves in cultural practices, whether through music, film, or literature, they are not just learning a language—they are learning to convey emotions and ideas just as a fluent speaker would.

It helps with classroom friendships

This new understanding helps to peel away the layers of hesitation. Engaging in activities that celebrate diversity becomes an exciting exploration, paving the way for students to break out of their shells. They're encouraged to be curious, ask questions, and share about themselves, fostering an environment where every student is a teacher and a learner in their own right.

As the classroom transforms into a supportive space for cultural exchange, students are encouraged to reach out and connect with peers they might not have approached before. With every shared story and every collaborative project, the bonds of friendship are forged, transcending former barriers and weaving a tightly-knit community that thrives on the unique contributions of each member.

Embracing diversity in your language classroom

Wondering how to transform your language classroom into a crucible of cultural sensitivity? Here are a few simple yet significant changes you can start with today.

Get to know your students

Make an effort to learn about your students' cultural backgrounds. This gesture speaks volumes about your respect for their identity. Use icebreakers or activities that invite students from diverse backgrounds to share their traditions and norms.

This doesn't just apply to major cultural differences but also the nuanced aspects of diversity within a seemingly homogenous group of students. This research can also help you plan activities and whether they are appropriate for all students in your classes.

Fostering a community of belonging

Imagine stepping into a class where every student feels a sense of belonging and acceptance. This is the power of embedding diversity and equity into your teaching methods. This can be done by:

  • Recognizing holidays from around the world.
  • Sharing stories from varied cultures.
  • Encouraging students to express themselves in ways that honor their heritage.

These strategies are just a few ways to instill acceptance and belonging in your own classroom environment whilst learning a new language.

Incorporate multicultural content

Select texts, examples, and materials that reflect a range of cultures and experiences. Familiarity breeds comfort, but newness breeds growth. Ensure your curriculum and classroom materials reflect a world beyond the traditional English-speaking countries.

By doing so, you're offering students windows into different worlds and mirrors to see themselves reflected in the learning material.

Representation is also incredibly important in promoting diversity and inclusivity in education. We can create a more inclusive and equitable society by using materials, programs and stories that feature varied representation.

This not only ensures that everyone's voices and life experiences are heard and valued, but also helps to challenge stereotypes and foster understanding among different communities.

Foster open discussions

Encourage open discussion in the classroom around cultural norms, expressions, and idioms. When students understand the context behind language, they gain a deeper appreciation and avoid missteps that could inadvertently offend.

Use mistakes as learning opportunities

When cultural insensitivities do arise, it is important to approach them as teachable moments. Take the opportunity to guide learners with a warm and understanding attitude, providing them with the necessary knowledge, resources and context to foster a more inclusive and respectful classroom environment.

Reflect on biases

Be aware and proactive about addressing stereotypes and biases present in class discussions. Challenge your own preconceptions and lead by example. for learning helps students feel comfortable asking questions and making mistakes, which is where true growth happens.

Nurture empathy and understanding

Teach language learning as a journey of empathy. Language is not only about speaking to someone but also feeling with them. Encourage students to step into the shoes of others, fostering a spirit and culture of empathy that transcends cultural boundaries.

Respect linguistic diversity

Encourage your students to express themselves in English with pride in their respective accents. Support them in understanding that clarity and communication are the goals, not trying to remove their accent or identity. By doing so, we not only bolster their confidence but also teach the wonderful lesson of inclusivity.

Practical activities

Implementing activities and lessons that bring cultural awareness into the forefront can transform your language classroom into a vibrant community of curious minds and hearts. Here are some examples of activities you a teacher could do:

  • A simple yet effective activity is a 'cultural artifact show and tell,' where students are invited to share an item of cultural significance to them and tell its story. This encourages sharing and deep listening, shedding light on the diverse cultural backgrounds represented in the room.
  • Cultural exchange workshops, possibly with guest speakers, can offer students firsthand insight into various aspects of different cultures. These workshops can revolve around traditional dance, music, games, or cooking demonstrations, allowing students to immerse themselves in and appreciate the richness of various other cultures.
  • Having international cuisine days, where students prepare and share dishes from different countries, can be a delightful way to stimulate the senses while emphasizing the importance of cultural traditions tied to food. It's a tasty opportunity for students to express themselves and learn the stories behind international cuisines.
  • Crafting sessions for cultural storytelling allows for the narratives of different cultures to be told through the enchanting medium of stories. Storytelling connects students to diverse societies through emotional and moral threads. The storytelling could be done in the target language you're teaching.
  • A book and film club can open doors to different worlds. Curating a list of international authors and filmmakers for the club enhances language skills and cultural understanding by engaging with diverse narratives and viewpoints.

The list isn't exhaustive, but there may be other ways to introduce cultural sensitivity into your class, any kind of activity that showcases and introduces cultures or traditions to others in an interesting manner.

Conclusion

In conclusion, cultural sensitivity can transform our language classrooms and schools into hives of connection and understanding. It takes awareness, intention, and a nurturing heart – qualities that you, as an educator, already possess. Remember, every small step you take has an impact on the young minds you shape and the interconnected world they will navigate.

Embrace diversity, teach with sensitivity, and watch as your classroom becomes a microcosm of the world we all share – a world of vibrant cultures, languages, and stories waiting to be told and heard. By incorporating diverse narratives and viewpoints from others into our teaching, we can enhance our students' language skills and deepen their cultural understanding.

So let's continue to strive for a more inclusive and empathetic learning environment, one that celebrates differences and fosters empathy and compassion among all learners.

More blogs from ÃÛÌÒapp

  • Hands typing at a laptop with symbols

    Can computers really mark exams? Benefits of ELT automated assessments

    By ÃÛÌÒapp Languages

    Automated assessment, including the use of Artificial Intelligence (AI), is one of the latest education tech solutions. It speeds up exam marking times, removes human biases, and is as accurate and at least as reliable as human examiners. As innovations go, this one is a real game-changer for teachers and students. 

    However, it has understandably been met with many questions and sometimes skepticism in the ELT community – can computers really mark speaking and writing exams accurately? 

    The answer is a resounding yes. Students from all parts of the world already take AI-graded tests.  a²Ô»å VersantÌýtests – for example – provide unbiased, fair and fast automated scoring for speaking and writing exams – irrespective of where the test takers live, or what their accent or gender is. 

    This article will explain the main processes involved in AI automated scoring and make the point that AI technologies are built on the foundations of consistent expert human judgments. So, let’s clear up the confusion around automated scoring and AI and look into how it can help teachers and students alike. 

    AI versus traditional automated scoring

    First of all, let’s distinguish between traditional automated scoring and AI. When we talk about automated scoring, generally, we mean scoring items that are either multiple-choice or cloze items. You may have to reorder sentences, choose from a drop-down list, insert a missing word- that sort of thing. These question types are designed to test particular skills and automated scoring ensures that they can be marked quickly and accurately every time.

    While automatically scored items like these can be used to assess receptive skills such as listening and reading comprehension, they cannot mark the productive skills of writing and speaking. Every student's response in writing and speaking items will be different, so how can computers mark them?

    This is where AI comes in. 

    We hear a lot about how AI is increasingly being used in areas where there is a need to deal with large amounts of unstructured data, effectively and 100% accurately – like in medical diagnostics, for example. In language testing, AI uses specialized computer software to grade written and oral tests. 

    How AI is used to score speaking exams

    The first step is to build an acoustic model for each language that can recognize speech and convert it into waveforms and text. While this technology used to be very unusual, most of our smartphones can do this now. 

    These acoustic models are then trained to score every single prompt or item on a test. We do this by using human expert raters to score the items first, using double marking. They score hundreds of oral responses for each item, and these ‘Standards’ are then used to train the engine. 

    Next, we validate the trained engine by feeding in many more human-marked items, and check that the machine scores are very highly correlated to the human scores. If this doesn’t happen for any item, we remove it, as it must match the standard set by human markers. We expect a correlation of between .95-.99. That means that tests will be marked between 95-99% exactly the same as human-marked samples. 

    This is incredibly high compared to the reliability of human-marked speaking tests. In essence, we use a group of highly expert human raters to train the AI engine, and then their standard is replicated time after time.  

    How AI is used to score writing exams

    Our AI writing scoring uses a technology called . LSA is a natural language processing technique that can analyze and score writing, based on the meaning behind words – and not just their superficial characteristics. 

    Similarly to our speech recognition acoustic models, we first establish a language-specific text recognition model. We feed a large amount of text into the system, and LSA uses artificial intelligence to learn the patterns of how words relate to each other and are used in, for example, the English language. 

    Once the language model has been established, we train the engine to score every written item on a test. As in speaking items, we do this by using human expert raters to score the items first, using double marking. They score many hundreds of written responses for each item, and these ‘Standards’ are then used to train the engine. We then validate the trained engine by feeding in many more human-marked items, and check that the machine scores are very highly correlated to the human scores. 

    The benchmark is always the expert human scores. If our AI system doesn’t closely match the scores given by human markers, we remove the item, as it is essential to match the standard set by human markers.

    AI’s ability to mark multiple traits 

    One of the challenges human markers face in scoring speaking and written items is assessing many traits on a single item. For example, when assessing and scoring speaking, they may need to give separate scores for content, fluency and pronunciation. 

    In written responses, markers may need to score a piece of writing for vocabulary, style and grammar. Effectively, they may need to mark every single item at least three times, maybe more. However, once we have trained the AI systems on every trait score in speaking and writing, they can then mark items on any number of traits instantaneously – and without error. 

    AI’s lack of bias

    A fundamental premise for any test is that no advantage or disadvantage should be given to any candidate. In other words, there should be no positive or negative bias. This can be very difficult to achieve in human-marked speaking and written assessments. In fact, candidates often feel they may have received a different score if someone else had heard them or read their work.

    Our AI systems eradicate the issue of bias. This is done by ensuring our speaking and writing AI systems are trained on an extensive range of human accents and writing types. 

    We don’t want perfect native-speaking accents or writing styles to train our engines. We use representative non-native samples from across the world. When we initially set up our AI systems for speaking and writing scoring, we trialed our items and trained our engines using millions of student responses. We continue to do this now as new items are developed.

    The benefits of AI automated assessment

    There is nothing wrong with hand-marking homework tests and exams. In fact, it is essential for teachers to get to know their students and provide personal feedback and advice. However, manually correcting hundreds of tests, daily or weekly, can be repetitive, time-consuming, not always reliable and takes time away from working alongside students in the classroom. The use of AI in formative and summative assessments can increase assessed practice time for students and reduce the marking load for teachers.

    Language learning takes time, lots of time to progress to high levels of proficiency. The blended use of AI can:

    • address the increasing importance of formative assessmentÌýto drive personalized learning and diagnostic assessment feedback 

    • allow students to practice and get instant feedback inside and outside of allocated teaching time

    • address the issue of teacher workload

    • create a virtuous combination between humans and machines, taking advantage of what humans do best and what machines do best. 

    • provide fair, fast and unbiased summative assessment scores in high-stakes testing.

    We hope this article has answered a few burning questions about how AI is used to assess speaking and writing in our language tests. An interesting quote from Fei-Fei Li, Chief scientist at Google and Stanford Professor describes AI like this:

    “I often tell my students not to be misled by the name ‘artificial intelligence’ — there is nothing artificial about it; A.I. is made by humans, intended to behave [like] humans and, ultimately, to impact human lives and human society.â€

    AI in formative and summative assessments will never replace the role of teachers. AI will support teachers, provide endless opportunities for students to improve, and provide a solution to slow, unreliable and often unfair high-stakes assessments.

    Examples of AI assessments in ELT

    At ÃÛÌÒapp, we have developed a range of assessments using AI technology.

    Versant

    The Versant tests are a great tool to help establish language proficiency benchmarks in any school, organization or business. They are specifically designed for placement tests to determine the appropriate level for the learner.

    PTE Academic

    The  is aimed at those who need to prove their level of English for a university place, a job or a visa. It uses AI to score tests and results are available within five days. 

    ÃÛÌÒapp English International Certificate (PEIC)

    ÃÛÌÒapp English International Certificate (PEIC) also uses automated assessment technology. With a two-hour test available on-demand to take at home or at school (or at a secure test center). Using a combination of advanced speech recognition and exam grading technology and the expertise of professional ELT exam markers worldwide, our patented software can measure English language ability.