4 ways to improve your students' intelligibility

A woman and a man talking together

Intelligibility is the art of being understood by others. Many students think they need to speak a language flawlessly and with a native-like accent to make themselves clear, but this is not quite true.

While there is a correlation between proficiency and intelligibility, even students of lower general proficiency are capable of expressing what they mean, in a way that the listener understands, if they are using good intelligibility practices.

Being understandable in a second language is often extremely important in work environments, especially as the world becomes more connected and job markets more competitive.

Intelligibility is a vital aspect of communication but it is not exactly a skill in itself. Instead, it is a combination of fluency, pronunciation, and managing your speed of speech. To reflect how important this is for language learners when studying, traveling or at work, we use an Intelligibility Index as part of our Versant English Test scoring.

This index is based on factors affecting how understandable speech is to fluent English speakers. These include things like speed, clarity, pronunciation and fluency. Ranging from 1 (low) to 5 (high), the Intelligibility Index shows how intelligible someone’s speech in English is likely to be in a real-world situation.

Let’s go into some activities and exercises you can try in class to help your students improve their intelligibility with their English and speaking skills.

Ways to improve your students' Intelligability
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How can we help our students improve their intelligibility?

There are a number of factors that influence a student’s spoken English. Here are some ways to start building it into your classes.

1. Record their speech

Making a recording can be a good way of getting a clear picture of someone’s current manner of speaking and understanding in what ways their clarity might be improved. You can do this using a smartphone or laptop computer in class or outside of it.

There are plenty of ways to encourage students to speak. Have them answer an open question; for example, ask them to talk for a minute about a topic they are passionate about or tell each other what they did at the weekend.

Listen to the recordings and help them analyze their speech. Identify parts with low levels of intelligibility. This may be related to their pronunciation, how fast they speak, the amount of hesitation, repetition, etc.

You could even take this further by asking another fluent English speaker to listen to the recording and give honest feedback about which parts they found difficult to understand.

Afterward, it’s important to explain why it was difficult to understand and what can be done to improve their intelligibility. The activity below may help.

2. Listening and shadowing

Listening is a vital part of intelligibility. After all, students have to be able to hear a word before they can say it. Listening also takes focus away from how words are written on the page.

This is key because speakers fluent in English tend to blend words together, so pronouncing each word perfectly in isolation is not a good goal. This kind of practice reinforces poor English pronunciation.

That’s where shadowing comes in.

Shadowing is a useful listen-and-repeat activity that students can use for speaking practice almost anywhere.

  • First, select some audio for your students. It should be under five minutes in length and only be based on the speech of a single proficient English speaker. For more advanced students,is a great starting point, have the student choose a topic they find interesting and are already familiar with.
  • Have students listen to the audio once quickly just to get used to how the speaker sounds. They should pay attention to the speaker’s rhythm, accent, and speaking pace. Students should be able to understand most of what is being said.

Shadowing involves trying to say the same words as the speaker at about the same time (or as fast as possible), for about 30 seconds at a time. Students can pause, try again, and even record and listen back to their own versions. Just like when you sing the words of a song you already know well, you are trying to match the speaker’s pronunciation and pace as best you can.

This will help your students focus on how fluent English speakers modulate speed, use intonation, and blend words together. By repeating what they hear, students can improve their intonation, connected speech and overall fluency.

3. Target the problem sound

This simple but fun activity will help your students focus on their individual problem sounds. It will also get them to listen to each other carefully.

Throughout the lesson, as you listen to your students speak, identify a number of words that reflect the pronunciation challenges your students face. Write the words on the board and group the words by phoneme, for example:

/i:/ Heat, Sheep
/ɪ/ Hit, Trip

Above, we can see an issue with the /i:/ and /ɪ/ sounds (the long and short “i”). Once you have enough words to work on, write a list of numbers on the board. Explain that each number has a corresponding word.

1 – Hit 4 – Hat 7 – Head

2 – Heat 5 – Heart 8 – Hood

3 – Hot 6 – Hurt 9 – Hid

As you can see in the above example, the words only differ by one phoneme (heat/hit, hot/hat, heart/hurt, etc.). This will make the exercise more challenging and useful for the students.

Next, identify the vowel sound in each word and write their phonemic symbols on the board.

Drill the sounds and the words until you are confident your students can repeat them successfully. There are a number of phonemic charts online, that can help you identify the phonemes and model the sounds for your students.

Then test the class by calling out a number and having them shout out the corresponding word. Then call out a word and get them to tell you the number. Deal with any problems that arise.

Put students into pairs. Have them read out their phone number only using the words in the list (note they can use a real number or invent one).

Their partner should listen and write down the number which corresponds with each word they hear. They should then swap roles and do the same again.

Finally, get students to check and see whether the number their partner wrote down is correct. Monitor and go back and drill any of the sounds with which students had the most problems.

4. Transcribe and drill new vocabulary

While problems with individual sounds may occasionally impede understanding, we should also focus on other aspects of pronunciation such as word stress, sentence stress and intonation.

Keep a note of any new vocabulary that comes up during your class. At the end of the lesson, take five minutes to review it with the students. Write each new word on the board and record the word stress using the oO method:

Use ‘o’ to highlight unstressed syllables and ‘O’ to highlight stressed syllables. For example, the stress is on the second syllable of the word “behavior”:

Be-hav-ior = oOo.

The stress is on the first syllable of the word “Saturday”:

Sat-ur-day = Ooo

This has the advantage of recording unstressed as well as stressed syllables. Next, drill this new vocabulary until your students get the hang of it.

To make drilling more interesting, you can also add an element of drama! Have students say the words while expressing different emotions. Ask them to secretly choose an emotion (angry/happy/sad/excited), then say the word and have the other students guess it.

You can also drill whole phrases or even sentences. Backchain drilling is an excellent way to do this and build confidence in lower-level English learners. It involves breaking phrases into sections and having students repeat them after you, from the end of the phrase to the beginning, in this way:

“the test”
“pass the test”
“I’m going to pass the test"

As well as individual sounds and word stress, back chaining also allows you to help students with their intonation and you can also use it to introduce strong and weak forms. Working on multiword expressions and longer phrases with your students will also be helpful.

How is intelligibility scored in the Versant English Test?

Employers, schools and organizations use theVersant English Testto assess an individual’s level of English. It covers the two skills of listening and speaking and also includes an Intelligibility Index rating alongside the GSE, Versant and CEFR scores.

This allows students, teachers and employers to see how easily others can understand the candidate.

The following list shows how the index is scored:

  • Intelligability Rating 5 - Excellent-The candidate can be understood effortlessly by most listeners.
  • Intelligability Rating 4 - Good-Listeners may require a little effort at times to understand some of the candidate's speech.
  • Intelligability Rating 3 - Moderate- Listeners may require some effort to understand the candidate's speech, and some may not be fully intelligible.
  • Intelligability Rating 2 - Low- Listeners may require considerable effort to try to understand the candidate's speech. Despite the effort, it may still be mostly unintelligible.
  • Intelligability Rating 1 - Very Low-Listeners may find it difficult to understand most of the candidate's speech.

This scoring rubric offers a way to assess your students’ intelligibility based on the method used in the Versant English Test.

By giving them lots of support and pronunciation practice and nurturing their confidence to speak without worrying too much about making mistakes, you can help them to improve their clarity over time, allowing them to communicate in clear, understandable spoken English.

Learn more about Versant

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    Digital assessment is becoming more and more widespread in recent years. But what’s the role of digital assessment in teaching today? We’d like to give you some insight into digital assessment and automated scoring.

    Just a few years ago, there may have been doubts about the role of AI in English assessment and the ability of a computer to score language tests accurately. But today, thousands of teachers worldwide use automated language tests to assess their students’ language proficiency.

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    • Versant Writing Test: a 35-minute writing test. It’s the ideal test for companies that use English primarily in writing. It evaluates writing skills through practical exercises like taking notes and writing emails.
    • Versant English Placement Test: a thorough, 50-minute test that evaluates all four skills (speaking, listening, reading, and writing). Academic institutions use this formative assessment to sort students into language programs.
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    • Versant Professional English Test: a comprehensive 60-minute test that evaluates all four skills. Companies use this test to baseline skills, measure progress and prove employees’ proficiency, oftentimes at the end of a business English training course.

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    Which Versant test you take will depend on what your goals are. Have a look at these examples:

    • Arnaldo wants to study abroad for a year in Australia. He will most likely take the Versant English Placement Test to get into the university program of his choice.
    • Arjun is applying for a job at a call center. His future employers will request that he take the Versant English Test to demonstrate how he communicates in English.
    • Sofia’s aiming to become an email customer support specialist at an international retail firm. She’ll be asked to take the Versant Writing Test to prove her writing skills.
    • Farrah is applying for an internship at a fast-scaling startup. So, she’ll need to take the Versant 4 Skills Essential Test.
    • Last but not least, Samira is currently a mid-level manager at an insurance company and is enrolled in a course to upskill her communication skills. She’ll be asked to prove her English proficiency by taking the Versant Professional English Test.

    Tips for preparing for your Versant test

    No matter which Versant test you’re taking, there are things you can do to prepare. Here are 6 ways to make sure you get the best results:

    1. Work on your intelligibility

    Intelligibility refers to your ability to speak in a way that’s easy to understand for others. Even if you don’t speak flawlessly or have a native-like accent, your speech can still have a high intelligibility level. That is if you are able to express what you mean.

    The Versant English Test has an intelligibility score. The system calculates it based on various speech factors like speed, clarity, pronunciation, and fluency. So, it’s important that you work on your intelligibility before tackling a Versant test.

    Here are two exercises you can do to improve your intelligibility:

    • Record your speech. Recording yourself talking for a minute or so lets you play it back, analyze your speech and identify parts of it that are hard to understand. Maybe you’re mispronouncing some words, talking too fast, or pausing too often. Try to practice talking about the same topic until your speech becomes easier to understand.
    • Practice shadowing. Shadowing is a technique that brings together listening and speaking. Find a video of a proficient public speaker giving a speech on YouTube. Try to say the same words as the speaker at about the same time. Do this for about 30 seconds at a time. This will help you mimic the speaker’s speech, improving your intonation, pronunciation, and fluency.

    If you can, enlist the help of an English teacher to help you work on your weaknesses, or find a friend who is a fluent English speaker and set up regular video chats.

    2. Practice typing on your computer

    Unless you’re taking the Versant English Test, which is a speaking-only test, you’ll be asked to prove your English writing skills. Since Versant tests are most often taken off-site, it’s likely that you’ll be taking it on your own computer at home. That’s why it’s a good idea to practice typing on your computer before your Versant test.

    While Versant will not factor your typing into your English proficiency scores, the Versant Writing Test and Versant English Placement Test do include a separate typing speed and accuracy score. They’re provided as supplemental information for 3 reasons:

    1. Since typing is a familiar task to most candidates, it is a comfortable introduction to the test.
    2. It allows candidates to familiarize themselves with the keyboard.
    3. If typing speed is below 12 words per minute, and/or accuracy is below 90%, then it is likely that this candidate’s written English proficiency was not properly measured due to poor typing skills. The test administrator should take this into account when interpreting test scores.

    Bear in mind that all the exercises you need to complete are timed. So, if you want to make sure that you have enough time to type your answers correctly, it’s good to get a little practice. This way, you’ll be able to focus wholeheartedly on the content and structure of your sentences, not your typing.

    To give you an example, the Versant English Placement Test has a dictation task, where you have to type sentences exactly as you hear them. It also has a passage reconstruction task, where you read a text, put it aside, and type what you remember from it.

    Then, there’s a summary and opinion task where you have to read a passage, summarize the author’s opinion, and give your own. These are all practical exercises that evaluate how well you’d perform in real-life situations at work. For example, taking notes at a meeting, writing emails, or putting together a presentation.

    3. Listen to everyday spoken English

    Another definitive characteristic of Versant is that it tests how well you can understand and use English in an everyday context. It does not test the technical or literary use of the language. So, to get into Versant, it’s a good idea to immerse yourself in some everyday spoken English.

    For example, you can watch videos of someone on YouTube talking directly to their audience in a casual way. Or, you can listen to a podcast that features a laid-back conversation between two people. And, if you can, don’t just listen but also practice talking about everyday topics. Ask a friend or a family member to chat with you in English about simple things like how your day was or what you had for dinner.

    Tips for taking your Versant test

    Preparation is key. But it’s also important to make sure that you take the test the correct way. Since Versant is a flexible test that can be completed online or offline and administered remotely, there are a few tricks to making sure you get the best out of it:

    1. Choose your testing environment well

    Take the test in a quiet room, with no background noise or people talking around you. Make sure that the space doesn’t have an echo. And, turn off your notifications so you won’t be disturbed by incoming phone calls or messages.

    2. Make good-quality recordings

    The best way to do speaking tests is by using a headset with a built-in microphone. Keep the microphone 3-5 cm from your mouth. Try not to touch or move it while answering questions.

    3. Speak in a natural way

    Try to speak at a normal conversational speed and volume. Just the way you would speak if you were talking to another person. Don’t raise your voice or speak too softly. Try not to speak too slowly or rush your answers. And, do not repeat your answers again and again.

    Want to learn more about Versant? check out our postEverything you need to know about the Versant tests.