11 ways you can avoid English jargon at work

Two ladies in a pottery studio, one with a clipboard, both looking at a laptop together

From “blue-sky thinking” to “lots of moving parts”, there are many phrases used in the office that sometimes seem to make little sense in a work environment. These phrases are known as ‘work jargon’ – or you might hear it referred to as ‘corporate jargon’, ‘business jargon’ or ‘management speak’. It’s a type of language generally used by a profession or group in the workplace, and has been created and evolved over time. And whether people use this work jargon to sound impressive or to disguise the fact that they are unsure about the subject they are talking about, it’s much simpler and clearer to use plain English. This will mean that more people understand what they are saying –both fluent and second-language English speakers.

The preference for plain English stems from the desire for communication to be clear and concise. This not only helps fluent English speakers to understand things better, but it also means that those learning English pick up a clearer vocabulary. This is particularly important in business, where it’s important that all colleagues feel included as part of the team and can understand what is being said. This, in turn, helps every colleague feel equipped with the information they need to do their jobs better, in the language they choose to use.

Here, we explore some of the most common examples of English jargon at work that you might hear and suggest alternatives you can use…

Blue-sky thinking

This refers to ideas that are not limited by current thinking or beliefs. It’s used to encourage people to be more creative with their thinking. The phrase could be confusing as co-workers may wonder why you’re discussing the sky in a business environment.

Instead of: “This is a new client, so we want to see some blue-sky thinking.”

Try saying: “This is a new client, so don’t limit your creativity.”

Helicopter view

This phrase is often used to mean a broad overview of the business. It comes from the idea of being a passenger in a helicopter and being able to see a bigger view of a city or landscape than if you were simply viewing it from the ground.Second-language English speakers might take the phrase literally, and be puzzled as to why someone in the office is talking about taking a helicopter ride.

Instead of: “Here’s a helicopter view of the business.”

Try saying: “This is a broad view of the business.”

Get all your ducks in a row

This is nothing to do with actual ducks; it simply means to be organized. While we don’t exactly know the origin of this phrase, it probably stems from actual ducklings that walk in a neat row behind their parents.

Instead of: “This is a busy time for the company, so make sure you get all your ducks in a row.”

Try saying: “This is a busy time for the company, so make sure you’re as organized as possible.”

Thinking outside the box

Often used to encourage people to use novel or creative thinking. The phrase is commonly used when solving problems or thinking of a new concept. The idea is that, if you’re inside a box, you can only see those walls and that might block you from coming up with the best solution.

Instead of: “The client is looking for something extra special, so try thinking outside the box.”

Try saying: “The client is looking for something extra special, so try thinking of something a bit different to the usual work we do for them.”

IGUs (Income Generating Units)

A college principal alerted us to this one – it refers to his students. This is a classic example of jargon when many more words are used than necessary.

Instead of: “This year, we have 300 new IGUs.”

Try saying: “This year, we have 300 new students.”

Run it up the flagpole

Often followed by “…and see if it flies” or “…and see if anyone salutes it”, this phrase is a way of asking someone to suggest an idea and see what the reaction is.

Instead of: “I love your idea, run it up the flagpole and see if it flies.”

Try saying: “I love your idea, see what the others think about it.”

Swim lane

A visual element – a bit like a flow chart –  that distinguishes a specific responsibility in a business organization. The name for a swim lane diagram comes from the fact that the information is broken up into different sections – or “lanes” – a bit like in our picture above.

Instead of: “Refer to the swim lanes to find out what your responsibilities are.”

Try saying: “Refer to the diagram/chart to find out what your responsibilities are.”

Bleeding edge

A way to describe something that is innovative or cutting edge. It tends to imply an even greater advancement of technology that is almost so clever that it is unbelievable in its current state.

Instead of: “The new technology we have purchased is bleeding edge.”

Try saying: “The new technology we have purchased is innovative.”

Tiger team

A tiger team is a group of experts brought together for a single project or event. They’re often assembled to assure management that everything is under control, and the term suggests strength.

Instead of: “The tiger team will solve the problem.” 

Try saying: “The experts will solve the problem.” 

Lots of moving parts

When a project is complicated, this phrase is sometimes used to indicate lots is going on.

Instead of: “This project will run for several months and there are lots of moving parts to it.”

Try saying: “This project will run for several months and it will be complicated.”

A paradigm shift

Technically, this is a valid way to describe changing how you do something and the model you use. The word “paradigm” (pronounced “para-dime”) is an accepted way or pattern of doing something. So the “shift” part means that a possible new way has been discovered. Second-language English speakers however, might not be familiar with the meaning and might be confused about what it actually means.

Instead of: “To solve this problem, we need a paradigm shift.”

Try saying: To solve this problem; we need to think differently.”

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    Preparing for the PEIC YL oral test

    By app Languages

    Younger learners may find speaking in English comes easily to them, more so than reading and writing. However, they need to be well-prepared and familiar with what they have to do in order to be successful in an exam. Let’s look at a few ways we can prepare our students for the International Certificate Young Learners (PEIC YL) oral test and have fun along the way!

    The test

    The PEIC YL oral test includes two speaking tasks that have an emphasis on real-life communication. Throughout the four levels, the format of the speaking tasks remains the same, with questions and topics suitable for each level and age group.

    Learners take the oral test in groups of five, with one examiner, who gives instructions and assesses the learners.

    • The first speaking task consists of a question and answer activity played as a board game. In their group of five, students take turns to throw a dice and move around the board/cards. When they land on a square, they read out a question which they should direct at another student, who then responds. Each question has a corresponding picture, which helps scaffold the task and give clues to what the question means.
    • In the second task, each student gives a short talk about a topic. Students take turns to pick a topic card and then talk about the topic for one minute. The other students in the group then ask questions related to the topic.

    For both parts of the test students are assessed on their vocabulary, grammar, and pronunciation.

    Classroom activities

    There are lots of ways in which you can prepare your learners for the test in class. The game-like format of the speaking test makes practicing the tasks an ideal end-of-lesson activity. Here are a few ideas:

    Play board games

    Playing board games will allow learners to get used to the functional language they will need to play games, e.g. "It’s your turn" / "Where’s the dice?".

    It will also give them plenty of practice in counting the squares in English, which they are expected to do in the test. You can use traditional board games designed for English language learners or make your own.

    Include questions on familiar topics such as family, clothes, or vacations.

    Make collaborative board games

    Young learners love to make things so why not have them make their own board games and cards? Put students in groups to make a board game for the other groups to play. You can provide a board template, have them write questions, and draw pictures in the squares.

    Make sure you have students write a rough draft of their questions first so that you can check for any errors. It can be helpful to write example questions and prompts on the board as a guide, e.g. 'What (sports) do you play at school?' 'How often do you …?'. Depending on the level, students will need to include questions in a variety of present/past/future tenses.

    Use student pictures

    To prepare for the short talk, give students plenty of practice at speaking for one minute. One way of making this more engaging is by having the students choose their own topics by talking about pictures they have drawn or taken.

    If students have mobile phones, you can ask them to choose a photo from the gallery and discuss it with a partner. If mobile phones are not an option, have them bring in some photos from home. These could be pictures taken on vacation, birthday parties, or at other celebrations.

    You could also write a list of topics on the board, have each student choose one, and draw a picture to illustrate it.

    Tips

    • Make sure students are used to playing board games and know rules and functional language.
    • Practice turn taking and asking/answering questions regularly.
    • Encourage students to listen carefully to questions and to read them thoroughly, paying attention to the verb forms used. They should aim to use the same verb form in their answer.
    • Give learners practice speaking in one-minute turns.
    • Use your course book unit topic to include similar speaking tasks in lessons.
    • Make a set of laminated picture cards for students to practice both parts of the test.
    • Write questions and topics on popsicle sticks or cards for fast finishers.

    The key to good test preparation is to make it a part of your regular lessons, rather than something you do in just the weeks before the test. The more familiar your students are with the tasks, the more relaxed they will be on the day of the test.

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    6 tools for busy HR professionals

    By Jennifer Manning

    More and , giving candidates the opportunity to apply for jobs from anywhere in the country and across the world. In turn, this wider net has enabled HR professionals to bring in giant pools of qualified candidates – and of course, more great hires.

    But with more job applications coming in, HR professionals know they need to work faster and more efficiently. And the right HR tools can help teams save time and standardize hiring across the board – especially when assessing candidates’ English skills or personality traits from afar.

    Need help choosing the best HR software? We’ve got you covered. Here are 6 tools for busy HR professionals – including a number of HR tests for measuring sought-after soft skills:

    1. Versant by app

    How it helps you: Test candidates’ English language abilities with AI

    Need a fair way to test candidates’ English skills? Versant by app is an HR test that uses artificial intelligence (AI) to score language assessments instantly. Made by app, the world’s leading education company, the tool tests candidates’ speaking, listening, reading and writing skills to help HR professionals evaluate how easily someone can handle different workplace tasks – like speaking with customers over the phone or writing clear emails to co-workers.

    Versant by app also provides an Intelligibility Index score, which objectively measures how well someone pronounces words or expresses their thoughts – both things that are important for effective workplace communication, but easily overlooked.

    The test is available 24/7, with no appointment required, in more than 100 countries around the world.

    Learn more about how Versant by app works

    2. Watson-Glaser Critical Thinking Appraisal

    How it helps you: Measure important critical thinking skills

    The Watson-Glaser test is a popular critical thinking assessment. In fact, it’s been around for more than a century, helping organizations and institutions measure the decision-making and rational thinking skills of employees, job applicants, and students alike.

    The Watson-Glaser Critical Thinking Appraisal tool makes it easy to administer the test on a larger scale. The assessment is timed (it takes 30 minutes) and includes a large bank of questions to help make sure no one ends up writing the same test. The scores are also given as a percentile, based around the following three criteria: whether someone can recognize assumptions, evaluate arguments and draw conclusions.

    Overall, it’s a great tool to use with current employees wanting to move up in the organization. But best of all? It can help HR professionals screen out candidates whose critical thinking skills aren’t up to par – and save time interviewing people who might be qualified on paper, but not necessarily in practice.

    3. Golden Personality Profiler

    How it helps you: Assess a candidate’s personality type and how it will affect their behavior at work.

    is one of the most in-depth personality assessments on the market. It allows HR professionals to understand what makes an individual unique. In turn, this leads to greater self-acceptance among employees and the ability to value differences in others—key factors impacting team performance.

    So, how does it work? Powered by Jung’s Theory of Type as well as the Five-Factor Model of personality, Golden identifies the most detailed aspects of an individual’s personality. The program presents findings in a clear and concise report to make it easy to understand.

    Of course, this is all good information to have in mind. But how can personality tests be helpful for HR? Not only does this test help predict how well candidates will perform at work, but it also helps to quickly identify a team’s strengths and resources and its potential weaknesses and blind spots. Furthermore, this tool can help HR professionals hire people who will match, or help shape, the company culture.

    4. Acsendo

    How it helps you: Run assessments and improve employee performance

    For many workplaces, it can be difficult to keep morale up. Many people have reported feeling overwhelmed, isolated and unproductive working from home. , on the other hand, can help HR professionals push employee engagement and measure how everyone’s performing.

    Within the tool, HR teams can run company assessments to measure employee satisfaction and how they view their work environment, among other things.

    It also enables HR to see if workers’ objectives align with company-wide goals, for example, and helps teams create development plans for employees. Even more, Acscendo advertises that their platform only takes a few days for teams to implement.

    5. Odoo

    How it helps you: Manage employees and recruit from one place

    is a pretty popular HR platform; they say they have more than 5 million users worldwide. The tool lets users keep track of things like employee leaves, hours worked, expenses and evaluations all in one place – as well as recruit and manage new job applications, for example.

    We also like that they’re open source and that more than 20,000 developers contribute to it globally.

    6. Raven’s

    How it helps you: Assess the skills needed for leadership positions and reduce bias

    Raven’s is another HR test to assess an employee’s soft skills. But it takes into special account the unique skills needed for leadership or management positions. These skills include abstract reasoning, complex problem-solving, and observation skills, among others.

    HR professionals get a report with the results. It shows how the candidate compares to others in the same role. The test isn’t influenced by language differences, and overall, it gives HR professionals a better understanding of who’s actually best for the job.

  • A young girl working at a desk, there are others working in the background

    5 academic skills for primary students

    By Carol Higho

    In an ever-changing jobs market, the skills we all need to use have developed beyond numeracy and literacy – and part of our jobs as teachers is to give students the skills they’ll need in their future careers.

    Primary students preparing to go to secondary school (and then university) will need academic skills too. While there are lots of courses offering to teach these skills to older learners, we can give our younger learners a head start in the classroom.

    A breakdown of academic skills

    There are a number of important academic skills that can be carried into many different areas of students’ lives. These include:

    • time management
    • prioritization
    • cooperative learning and delegation
    • research
    • analysis.

    Each skill will help students manage their workloads and work effectively and efficiently, whether working in an office, studying for a degree, or being self-employed.

    Activities to develop an awareness of academic skills

    Here are a few ideas for use with students of all ages, to develop students’ awareness and understanding of these skills.

    Time management

    For much of the school day, children are told where to be and what to do. However, knowing how to tell the time is not the same as managing time.

    Some students underestimate how long an activity will take and then feel cheated or ‘behind’ when their work takes longer (especially fast finishers). Others overestimate the time needed, feel overwhelmed, and want to give up before getting started.

    Helping each student understand what each activity involves will help them to plan and manage their time. It will also encourage them to recognize everyone has differing abilities and works at a different pace.

    Give each student sticky notes representing 10 minute blocks of time (6 pieces if your classes are in 1 hour segments).

    Explain an activity:

    • You will read a story, and they will need to listen for key information and make notes.
    • After that, they will work in groups to make a Venn diagram.

    Next, have the students think about how much time each part of the lesson will take using sticky notes. If they think making the diagram will take 20 minutes, they should put two sticky notes on top of each other.

    Have students share what they think the time allocation should be, taking into account how long your lesson is. Did any ‘run out of time’ or have time ‘left over’?

    After the activity, ask students how accurate their predictions were and if there was any time wasting.

    Let students practice using this type of task analysis throughout the week for different activities, so they begin to see which activities they work quickly through and which they find more time-consuming. This will help students plan and manage their time better.

    Also, involve the parents by sharing what has been done in class. Get students to manage the time allocation:

    • from waking up to getting to school (getting washed and dressed, having breakfast, the journey to school),
    • from arriving home to going to bed (homework, evening meal, any cores, time for watching TV or playing games, getting ready for bed).

    How does their time management change at weekends/in the holidays?

    Prioritization

    Prioritization is another big part of time management. Task analysis helps students recognize what they must do and how they must do it in order to get a good grade. It also helps them understand the things they will most enjoy about an activity.

    To teach prioritization, it should become a regular part of the class. At the start of each week list (approximately five) class objectives to be achieved:

    • Ask each student to number these objectives - 1 being their top priority, 5 being their lowest. Make a note of which students prioritize the same tasks in the same order to help with grouping.
    • Next, ask them if any of the objectives will need planning or preparation (for example; growing cress for a science experiment) – and if so, should that be started earlier in the week?
    • At the end of each day, review how the students are doing in reaching the objectives and if they need to reprioritize.
    • As the week progresses, add additional items that are not priorities. For example, clean out your school locker/sharpen all the pencils, as well as other new real priorities: revise for the quiz on Friday. This will give students an understanding of how priorities can change.

    Collaborative learning and delegation

    Delegation and collaborative working are both essential academic and life skills. Thankfully they are already quite familiar topics for students. Students often delegate roles and characters in their everyday play – ‘You be Spiderman, I’ll chase you’, etc.

    It’s helpful to encourage this behavior in the classroom too. It can help students (of all ages) to recognize what they can achieve through cooperation and delegation because of their different skills.

    Explain that a group project (e.g. a group play) will require students to share information and to work together. Make it clear there are rules to follow:

    • Everyone must take part in the performance.
    • The play must be at least one minute long.
    • The group needs to write a script and create some props.
    • As a team, all are accountable/responsible to each other (as well as to you).
    • The activity will only be classed as a pass/success if everyone takes part.

    There is a finite goal – the play will be performed at the end of next week to the Year 2 classes.

    Suggest that the group meets and plans together (reading corner, at lunchtime, etc.). As they prepare, ask for updates on who is doing which tasks and why. Also encourage the group to determine whether something could be done differently/better by sharing the jobs.

    Listen in to see how objections are handled (recognize some of this discussion may be in the students’ first language).

    At the end of the project ask each student to list what they enjoyed the most and what they found most challenging. Ask them what skills they would like to develop for the next project.

    Research and analysis

    This can sound daunting for Primary students, but laying the foundations for academic research is easier than you might think.

    Big questions are a gateway to developing research and analysis skills. Two examples are, 'Why are plants and animals important in our world?' Or 'What can you do to help people in need?'.

    Providing students with a way to remember the important steps in any kind of research makes this type of activity less daunting.

    'Hands On’ is a five point guide that can be demonstrated by drawing a hand with five fingers:

    • Hypothesis
    • Research
    • Gather data
    • Create a report
    • Present evidence
    • Research and analysis (written on the palm).

    Following the five point guide students must:

    • give their thoughts and ideas on possible answers (create a hypothesis)
    • use books, the world around them and the internet to find information (research)
    • learn how to recognize what is fact and what is opinion (gather data)
    • review the data and summarize the main points (create a report)
    • use examples from their research to support their argument (present evidence).

    Any research needs to be methodical; using the five points above helps students build a clear structure that can become more detailed and complex as they advance through school.