11 ways you can avoid English jargon at work

Two ladies in a pottery studio, one with a clipboard, both looking at a laptop together

From “blue-sky thinking” to “lots of moving parts”, there are many phrases used in the office that sometimes seem to make little sense in a work environment. These phrases are known as ‘work jargon’ – or you might hear it referred to as ‘corporate jargon’, ‘business jargon’ or ‘management speak’. It’s a type of language generally used by a profession or group in the workplace, and has been created and evolved over time. And whether people use this work jargon to sound impressive or to disguise the fact that they are unsure about the subject they are talking about, it’s much simpler and clearer to use plain English. This will mean that more people understand what they are saying –both fluent and second-language English speakers.

The preference for plain English stems from the desire for communication to be clear and concise. This not only helps fluent English speakers to understand things better, but it also means that those learning English pick up a clearer vocabulary. This is particularly important in business, where it’s important that all colleagues feel included as part of the team and can understand what is being said. This, in turn, helps every colleague feel equipped with the information they need to do their jobs better, in the language they choose to use.

Here, we explore some of the most common examples of English jargon at work that you might hear and suggest alternatives you can use…

Blue-sky thinking

This refers to ideas that are not limited by current thinking or beliefs. It’s used to encourage people to be more creative with their thinking. The phrase could be confusing as co-workers may wonder why you’re discussing the sky in a business environment.

Instead of: “This is a new client, so we want to see some blue-sky thinking.”

Try saying: “This is a new client, so don’t limit your creativity.”

Helicopter view

This phrase is often used to mean a broad overview of the business. It comes from the idea of being a passenger in a helicopter and being able to see a bigger view of a city or landscape than if you were simply viewing it from the ground.Second-language English speakers might take the phrase literally, and be puzzled as to why someone in the office is talking about taking a helicopter ride.

Instead of: “Here’s a helicopter view of the business.”

Try saying: “This is a broad view of the business.”

Get all your ducks in a row

This is nothing to do with actual ducks; it simply means to be organized. While we don’t exactly know the origin of this phrase, it probably stems from actual ducklings that walk in a neat row behind their parents.

Instead of: “This is a busy time for the company, so make sure you get all your ducks in a row.”

Try saying: “This is a busy time for the company, so make sure you’re as organized as possible.”

Thinking outside the box

Often used to encourage people to use novel or creative thinking. The phrase is commonly used when solving problems or thinking of a new concept. The idea is that, if you’re inside a box, you can only see those walls and that might block you from coming up with the best solution.

Instead of: “The client is looking for something extra special, so try thinking outside the box.”

Try saying: “The client is looking for something extra special, so try thinking of something a bit different to the usual work we do for them.”

IGUs (Income Generating Units)

A college principal alerted us to this one – it refers to his students. This is a classic example of jargon when many more words are used than necessary.

Instead of: “This year, we have 300 new IGUs.”

Try saying: “This year, we have 300 new students.”

Run it up the flagpole

Often followed by “…and see if it flies” or “…and see if anyone salutes it”, this phrase is a way of asking someone to suggest an idea and see what the reaction is.

Instead of: “I love your idea, run it up the flagpole and see if it flies.”

Try saying: “I love your idea, see what the others think about it.”

Swim lane

A visual element – a bit like a flow chart –  that distinguishes a specific responsibility in a business organization. The name for a swim lane diagram comes from the fact that the information is broken up into different sections – or “lanes” – a bit like in our picture above.

Instead of: “Refer to the swim lanes to find out what your responsibilities are.”

Try saying: “Refer to the diagram/chart to find out what your responsibilities are.”

Bleeding edge

A way to describe something that is innovative or cutting edge. It tends to imply an even greater advancement of technology that is almost so clever that it is unbelievable in its current state.

Instead of: “The new technology we have purchased is bleeding edge.”

Try saying: “The new technology we have purchased is innovative.”

Tiger team

A tiger team is a group of experts brought together for a single project or event. They’re often assembled to assure management that everything is under control, and the term suggests strength.

Instead of: “The tiger team will solve the problem.” 

Try saying: “The experts will solve the problem.” 

Lots of moving parts

When a project is complicated, this phrase is sometimes used to indicate lots is going on.

Instead of: “This project will run for several months and there are lots of moving parts to it.”

Try saying: “This project will run for several months and it will be complicated.”

A paradigm shift

Technically, this is a valid way to describe changing how you do something and the model you use. The word “paradigm” (pronounced “para-dime”) is an accepted way or pattern of doing something. So the “shift” part means that a possible new way has been discovered. Second-language English speakers however, might not be familiar with the meaning and might be confused about what it actually means.

Instead of: “To solve this problem, we need a paradigm shift.”

Try saying: To solve this problem; we need to think differently.”

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  • A Teacher sat with a child at a desk in a classroom helping them with their writing,

    5 ways to support students with dyslexia

    By Anna Hasper

    Children seem to be starting English lessons younger than ever, often before they can even read and write. This means that learning differences like dyslexia may not have yet made themselves apparent.

    While it’s not a language teacher’s role to diagnose specific learning needs, it is important for us to monitor our young learner students’ progress. If we think a student might be showing signs of dyslexia (or another learning difference), we should feel comfortable referring parents to the right place early on. This can make a huge difference in the learning process.

    There are many forms of dyslexia and it affects students in various ways. However, some may include the following:

    • having difficulty reading (especially aloud)
    • struggling with spelling
    • problems remembering the sequence of things
    • finding it hard to follow instructions
    • misbehaving or disrupting the class
    • being very quiet or shy (especially when doing reading or writing activities)
    • falling asleep in class.

    Dyslexia is not a learning disability; it’s a learning difference.

    What do Magic Johnson, Richard Branson and Tom Cruise have in common? They all have dyslexia. So learners with dyslexia are certainly not less capable; in fact, they often excel in spatial thinking and creativity. The difference is that their brain works differently, so they find visual processing and using their working memory challenging. For example, they may struggle to remember what was said and face challenges when trying to link sounds to letters.

    The most common issues are related to reading, spelling and writing, but dyslexia can also impact concentration span and planning skills. And all these challenges have a severe impact on learners’ self-esteem.

    Providing effective learning opportunities for young learners with dyslexia might require teachers to reframe how they see dyslexia. Avoid seeing it as a dis-ability, but rather as a form of neurodiversity: the brain functions and learns in different ways.

    Creating the conditions for learning

    Many – if not most – young learner teachers feel they are not appropriately trained to deal effectively with learners who have dyslexia in a classroom context.

    In an ideal world, all EAL and mainstream teachers would receive in-depth training to better deal with neurodiversity in the classroom. But for now, let’s explore some modifications that help create a more enabling learning environment in which all learners – with or without dyslexia – can progress.

    1. Getting to know them

    If we want all learners to progress to their next level, we need to get to know them. Only then can we provide learning opportunities that start where they are. Get to know their strengths, weaknesses and interests as well as their learning profile; where do they like to work, who do they work well with and what kinds of tasks engage them fully? These are the starting principles of differentiated teaching and all learners will profit from you taking the time to get to know them beyond their name.

    Top tip:

    Observations are an extremely useful tool to gain insight into learners’ levels and learning preferences. My favorite activity is to get young learners to create a personal profile.

    This can be done in their first language – at home with parents – or as a shared writing activity in class. You provide the stem sentences, and learners complete them with drawings or words. You can hang the profiles on the wall and use them to start talking about ‘differences and similarities’. Alternatively, you can have a learner present their buddy to the class based on their profile, depending on the level and age you teach.

    2. Creating a collaborative culture in the classroom

    If we want learners to help each other in class, we need to create a culture of ‘helping hands’. Focusing on developing good relationships in your classroom, between you and the learners but also between learners, is vital for a collaborative culture. Use activities that focus on building understanding through sharing ideas. Integrating collaborative learning activities will help to establish supportive relationships and makes struggling learners feel more confident in the classroom. They know they can first talk things through with others and ask them for help before completing a task independently. This will benefit all learners, not only learners with dyslexia.

    Top tip:

    Think-pair-share is a well-known collaborative activity and can easily be adapted to include some movement too in the form of HuSuPuWu!

    This activity will help learners share ideas and allow for differentiated thinking time. Ask your young learners a question you want them to respond to, give them thinking time and tell them to put their hand up when they are ready to talk (Hu).

    Encourage them to look around, find another person with their hand up and stand up (Su) to walk over and pair up (Pu).

    Together they share ideas before returning to their place and writing up their ideas (Wu).

    This will be especially beneficial for students who need more time to process, love to move and want to get confirmation or support.

    3. Providing multi-sensory tasks and activities

    Providing multi-sensory activities is already common practice in most young learner classrooms. It allows learners to process information using their stronger senses while strengthening their weaker areas.

    Multi-sensory teaching (MST) acknowledges that all brains learn in unique, different ways and is a well-known method used when working with dyslexic students in their mother tongue. So instead of only telling the story, find images that illustrate the events, draw a story path for learners to follow, or get them to visualize the story.

    Doing this increases the ‘routes of memory’ as Kormos (2017) calls it, and enables information to reach the brain via different pathways, visual and auditory, which strengthen the message.

    Top tip:

    When learning new words, break them into syllables by clapping when you say them. Then show the word and break it up visually (e.g. fri-end), and get them to make the word with playdough or in shaving foam as they say it. Get them to keep saying it as they write it and then check it.

    4. Setting clear, manageable instructions

    Because dyslexia often impacts working memory, following instructions can be even more challenging than it already is for young learners. We need to reduce the processing load by breaking up instructions into manageable, achievable steps.

    Focusing on just a small amount of information better enables learners with dyslexia (Kormos & Smith, 2012) and to be honest, all young learners – and our classroom management – can benefit from this.

    Also, check whether you need to ‘tell’ it or can you ‘show’ the instructions? Presenting instructions in a multisensory way where you, for example, use the whiteboard to visualize the instructions, and use gestures and body language to support your oral input will facilitate understanding.

    Top tip:

    Learners benefit from talking things through as talk plays an integral part in meaning-making. So why not get learners to turn to their elbow buddy and repeat what they need to do in their own words? Another effective way would be to record the instructions so they can listen back as many times as they need.

    5. Adapting your materials

    Being aware of what works best for the unique brains of learners with dyslexia allows us to tweak existing materials to make learning more accessible. Think about the color of paper you copy on or the background color of your slides. Learners with dyslexia cope better with colored backgrounds as it reduces word blurring. When learning to write new words in their workbook, use a highlighter to highlight the area between the middle lines where the body of the letters needs to be written.

    Top tip:

    Nowadays, many young learner coursebooks have audio resources available, but not always for readers or stories. Use assistive technology to get the selected reading text recorded. Struggling readers can listen to the audio as they read the text alone. In this way, they will feel that they are reading independently whilst working on letter sound correlation as well as the rhythm of the language.

    The English language classroom can be stressful for learners with specific learning needs. Now, we don’t need to – and can’t – ‘fix’ learners, but we should try to ‘fix’ the environment and provide an enabling, inclusive learning environment for all. By tweaking our teaching, we might better enable learners who face challenges, ensure they feel supported in their learning and allow them to bloom in our classroom.

  • A couple laughing together while having drinks

    10 English words and slang terms you should know

    By

    Not everything can be taught in the classroom – that’s why we’ve put together a list of 10 English words, slang terms and figures of speech for you to sprinkle into your English conversations. Not sure how to use them? Don’t worry, we’ve included definitions and examples of how to use them in a sentence.

    Earworm

    A song or tune that, once you’ve heard it, is stuck in your head.

    Use it: “That new Taylor Swift song is such an earworm!”

    Staycation

    Spending your holiday in your hometown rather than traveling abroad. Often spent relaxing around the house or doing activities in the local area.

    Use it: “I’m having a staycation this summer, as I’m trying to save money.”

    Webisode

    An episode or series created exclusively for online viewing. This can be part of a web series or used to promote a television series.

    Use it: “There’s a new Breaking Bad webisode online, have you seen it?”

    Crowdfunding

    Funding a project or business venture by asking a large number of people (typically online) to invest a small amount of money – usually via websites such as Kickstarter and Indiegogo.

    Use it: “We raised enough money to launch our business using crowdfunding.”

    Glamping

    Glamorous camping! Avoiding any rough conditions with luxurious facilities and accommodation, such as a yurt or cabin.

    Use it: “We’re going to be glamping at Glastonbury this year.”

    Lookalike

    Something or someone that closely resembles something else, often used to describe someone who looks very similar to a celebrity.

    Use it: “Have you seen the Prince William and Kate Middleton lookalikes over there?”

    Handover

    This word has a more political significance, in terms of gaining land or ownership. However, its modern usage is commonly in the workplace: The act of passing over control or responsibility to another person while you are off work on holiday or leaving a job.

    Use it: “I’ll send my notes in a handover email so you can continue the project while I’m away.”

    Meh

    When something is a little uninspiring or dull. Also a word you could use to describe your lack of interest or indifference. It’s basically a verbal shrug.

    Use it: “The film was a bit meh.”

    Binge-watch

    Watching multiple episodes of a TV show, one after another, in a single sitting. Usually, with a DVD box set or using online streaming.

    Use it: “I’m planning to binge-watch the entire series of Game of Thrones this weekend!”

    Spill the tea

    When someone 'spills the tea' they are telling you all the latest news or gossip.

    Use it: “Please spill the tea about last week's party!"

  • A pile of open books on top of each other

    Using authentic material from the real world to teach English

    By

    There are lots of resources available to English teachers today: from textbooks to online teaching tools, they can all aid and enrich English lessons. Many ESL teachers also introduce authentic English material into their lessons to expose learners to the language as it is spoken in the real world.

    Authentic material is any material written in English that was not created for intentional use in the English classroom. Using this content for teaching English can make the teaching experience even more engaging, imaginative and motivating for students. It can also be useful to elicit genuine responses from English language learners.

    The great thing about using authentic material is that it is everywhere, which makes it easy to find, and simple for learners to practice English in their own time. Remember that it isn’t limited to articles from newspapers and magazines. Songs, TV programs and films, radio and podcasts, leaflets, menus – anything written in English constitutes authentic material.

    Selecting authentic material

    The best content to select depends on the learners, their level of English and the course content the English teacher wishes to focus on. It’s also a good idea to find out the learners’ interests – after all, there’s no point trying to get students fascinated by a text on the latest sci-fi movie if they’re all fans of action films.

    The materials should reflect a situation that a student may face in an English-speaking environment – this will help them transition into a world where English is the norm. In this world, people use abbreviations, body language is important and they’ll use 'filler' sounds – such as 'ummm' – when they are speaking English – and learners will encounter these in authentic material.

    It’s important not to overwhelm learners with the first piece of authentic material. So, choose articles, songs or sections of TV programs or movies that aren’t too difficult to understand or take too long to get through.