11 ways you can avoid English jargon at work

Two ladies in a pottery studio, one with a clipboard, both looking at a laptop together

From “blue-sky thinking” to “lots of moving parts”, there are many phrases used in the office that sometimes seem to make little sense in a work environment. These phrases are known as ‘work jargon’ – or you might hear it referred to as ‘corporate jargon’, ‘business jargon’ or ‘management speak’. It’s a type of language generally used by a profession or group in the workplace, and has been created and evolved over time. And whether people use this work jargon to sound impressive or to disguise the fact that they are unsure about the subject they are talking about, it’s much simpler and clearer to use plain English. This will mean that more people understand what they are saying –both fluent and second-language English speakers.

The preference for plain English stems from the desire for communication to be clear and concise. This not only helps fluent English speakers to understand things better, but it also means that those learning English pick up a clearer vocabulary. This is particularly important in business, where it’s important that all colleagues feel included as part of the team and can understand what is being said. This, in turn, helps every colleague feel equipped with the information they need to do their jobs better, in the language they choose to use.

Here, we explore some of the most common examples of English jargon at work that you might hear and suggest alternatives you can use…

Blue-sky thinking

This refers to ideas that are not limited by current thinking or beliefs. It’s used to encourage people to be more creative with their thinking. The phrase could be confusing as co-workers may wonder why you’re discussing the sky in a business environment.

Instead of: “This is a new client, so we want to see some blue-sky thinking.”

Try saying: “This is a new client, so don’t limit your creativity.”

Helicopter view

This phrase is often used to mean a broad overview of the business. It comes from the idea of being a passenger in a helicopter and being able to see a bigger view of a city or landscape than if you were simply viewing it from the ground.Second-language English speakers might take the phrase literally, and be puzzled as to why someone in the office is talking about taking a helicopter ride.

Instead of: “Here’s a helicopter view of the business.”

Try saying: “This is a broad view of the business.”

Get all your ducks in a row

This is nothing to do with actual ducks; it simply means to be organized. While we don’t exactly know the origin of this phrase, it probably stems from actual ducklings that walk in a neat row behind their parents.

Instead of: “This is a busy time for the company, so make sure you get all your ducks in a row.”

Try saying: “This is a busy time for the company, so make sure you’re as organized as possible.”

Thinking outside the box

Often used to encourage people to use novel or creative thinking. The phrase is commonly used when solving problems or thinking of a new concept. The idea is that, if you’re inside a box, you can only see those walls and that might block you from coming up with the best solution.

Instead of: “The client is looking for something extra special, so try thinking outside the box.”

Try saying: “The client is looking for something extra special, so try thinking of something a bit different to the usual work we do for them.”

IGUs (Income Generating Units)

A college principal alerted us to this one – it refers to his students. This is a classic example of jargon when many more words are used than necessary.

Instead of: “This year, we have 300 new IGUs.”

Try saying: “This year, we have 300 new students.”

Run it up the flagpole

Often followed by “…and see if it flies” or “…and see if anyone salutes it”, this phrase is a way of asking someone to suggest an idea and see what the reaction is.

Instead of: “I love your idea, run it up the flagpole and see if it flies.”

Try saying: “I love your idea, see what the others think about it.”

Swim lane

A visual element – a bit like a flow chart –  that distinguishes a specific responsibility in a business organization. The name for a swim lane diagram comes from the fact that the information is broken up into different sections – or “lanes” – a bit like in our picture above.

Instead of: “Refer to the swim lanes to find out what your responsibilities are.”

Try saying: “Refer to the diagram/chart to find out what your responsibilities are.”

Bleeding edge

A way to describe something that is innovative or cutting edge. It tends to imply an even greater advancement of technology that is almost so clever that it is unbelievable in its current state.

Instead of: “The new technology we have purchased is bleeding edge.”

Try saying: “The new technology we have purchased is innovative.”

Tiger team

A tiger team is a group of experts brought together for a single project or event. They’re often assembled to assure management that everything is under control, and the term suggests strength.

Instead of: “The tiger team will solve the problem.” 

Try saying: “The experts will solve the problem.” 

Lots of moving parts

When a project is complicated, this phrase is sometimes used to indicate lots is going on.

Instead of: “This project will run for several months and there are lots of moving parts to it.”

Try saying: “This project will run for several months and it will be complicated.”

A paradigm shift

Technically, this is a valid way to describe changing how you do something and the model you use. The word “paradigm” (pronounced “para-dime”) is an accepted way or pattern of doing something. So the “shift” part means that a possible new way has been discovered. Second-language English speakers however, might not be familiar with the meaning and might be confused about what it actually means.

Instead of: “To solve this problem, we need a paradigm shift.”

Try saying: To solve this problem; we need to think differently.”

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    The importance of teachers professional development

    By Richard Cleeve

    There’s the saying, “There are two types of teachers with 20 years of teaching experience: the first are those with 20 years of experience and the second are those with one year’s experience repeated 20 times.”

    Some believe most teachers want to be the first kind of teacher – constantly evolving throughout their careers – rather than repeating the same classes. Additionally, taking professional development courses can help us reach these new heights.

    Doctors, engineers, lawyers and other professionals regularly have to seek training opportunities. This enables them to keep up to date with the latest technologies, innovations and changes in the wider world. It could be argued that teachers are no different.

    Benefits of professional development training

    There are several benefits to continued professional training for teachers. For instance, there’s always something new to learn as developments are happening regularly in the world of ELT. Whether it’s innovations in ed-tech, new research into how we learn languages or a new pedagogy, certain courses can help bring you up to speed with these!

    Undertaking further training will help you to deepen your knowledge and widen your expertise. So rather than simply repeating the same method of teaching a grammar point over again, you’ll learn new approaches. In turn, you’ll be better equipped to find the tools that work to help your students reach their learning goals.

    Another great thing about professional development is that it can lead to career progression and promotion. There are a number of courses that you can take to develop not only skills for teaching, but other roles in the ELT industry.
    For example, you can train to become a director of studies, specialize in business or academic English, or enter ELT publishing or management. There are many options to explore through further education!

    New trends in English language teaching

    To be the best teachers we can be, it's important to be aware of new trends in the field of ELT. Some of the latest ones include:

    Hybrid learning

    Gaining popularity in recent years, hybrid learning is an approach to teaching. Specifically, it involves some students attending class in person, while others join the class virtually from home. This means that teachers must be prepared to simultaneously teach both students in person and online.

    Flipped classroom

    A flipped classroom means students are introduced to content at home. Often teachers introduce this via videos and then practice working through the new knowledge in class. This is the opposite of the more traditional method where they are given new content at school, and complete assignments independently at home.

    Bite-sized learning

    One method of teaching that has become more common is bite-sized learning. For example, breaking down information into smaller chunks instead of having learners listen to long, uninterrupted sessions, and this helps students absorb information and keeps them engaged.

    If you’re not already familiar with these, there are lots of professional development courses that teach you how to use them in your classroom.

    Formal qualifications in ELT

    So what courses can you take? Here are some of the most common courses you can take for English language teaching.

    • CELTA (Certificate in Teaching English to Speakers of Other Languages) - Cambridge’s Level 5 qualification is an internationally recognized ELT course. While this certificate focuses on teaching adults, language academies accept it for both adults and young learners.
    • Trinity CertTESOL (Certificate in Teaching English to Speakers of Other Languages) - Like the CELTA, the Level 5 course is designed for people with little or no English teaching experience.
    • Trinity CertPT (Certificate for Practising Teachers) - Trinity’s Level 6 is designed for teachers who have already been teaching for a minimum of six months. It aims to support teachers' further development and help them improve their teaching practice.
    • DELTA (Diploma in Teaching English to Speakers of Other Languages) - Cambridge’s provides professional development for teachers with at least one year’s experience. This level 7 qualification is also designed for those who want to progress into more senior roles such as head of English and teacher training.
    • Trinity DipTESOL (Diploma in Teaching English to Speakers of Other Languages) - Trinity’s is designed for teachers who have reached a stage in their career where they’d like to progress to a more senior level. Like the DELTA, it’s an internationally respected level 7 qualification for experienced TEFL teachers.
    • Master’s degree - Master’s studies in English Language Teaching, TESOL, or applied linguistics, are great options to reach a more senior level in your career. Most people take them to become a director of studies or reach a management position.
    • Specialized courses - If there’s an area of teaching that you’d like to specialize in, plenty of short courses cover a range of topics. These include teaching online, teaching with technology, teaching business English and teaching very young children. Check out , or to see what they offer.

    If you’re unable to take a formal course, sharing ideas with colleagues is a great way to create professional development opportunities. You could exchange lesson plans and ask for feedback or input. There are plenty of podcasts, webinars and social media groups for teachers where you can find great tips and ideas from fellow teachers worldwide.

    Whichever route you decide, remember that learning is a lifelong journey – not only for your students but for yourself too! There are always new things to discover that will help you develop as a teacher.

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    Lesson tips for Special Educational Needs

    By Richard Cleeve

    In this blog, James Laidler talks about his insights into how to plan lessons for neurodiverse students. James is a teacher and has been a Special Educational Needs (SEN) Coordinator for the past 18 years. He also discusses how important it is to consider your terminology, using phrases like ‘special learning powers’ or ‘neurodiversity’ to break down negative stereotypes. On top of this, he wants to help teachers and students recognize the strengths SEN students can bring to the classroom.

    James explores special needs education and what teachers can do to ensure their lessons are inclusive for all. A lot of these lesson tips are also great to apply to keep all students engaged, SEN or otherwise.

    Defining Special Educational Needs

    To define what Special Educational Needs (SEN) is, a child has SEN if they have a learning difficulty or disability that calls for special educational provision. Learners with such as autistic spectrum disorder (ASD), attention deficit hyperactivity disorder (ADHD), dyslexia, dyspraxia or anxiety disorders come under this framework.

    Inclusive lesson tips for neurodiverse students

    Although teachers want to create inclusive lessons, many feel ill-equipped to support neurodiverse students.To help, James offers some tips for lesson planning which aim to turn learning diversities into strengths:

    Attention Deficit Hyperactivity Disorder (ADHD)

    ADHD is a condition that can include symptoms such as inattentiveness, hyperactivity and impulsiveness. Students with this disorder may have a short attention span, constantly fidget, or act without thinking.

    Lesson tips for ADHD students:

    • Movement breaks – Students with ADHD may struggle to sit still for extended periods of time. Include short breaks in your lessons that offer them the opportunity to get up and move around at regular intervals.
    • Group work – To keep learners active and engaged, include group work in class. This means they don’t have to focus on the board for too long.
    • Dramatise lessons – A really effective activity is to . For example, students can act out role plays or other fun . It keeps them motivated, holds their attention and can be fun for all of the class.

    Dyslexia

    Dyslexia primarily affects the skills involved in accurate and fluent reading and spelling. It may affect a person’s phonological awareness, verbal memory and verbal processing speed. Lesson tips for dyslexic students include:

    • visual aids – Learners with dyslexia tend to have . Try bringing in pictures to illustrate ideas or add them to lengthy texts to help students when doing reading comprehension exercises.
    • font and spacing – When setting reading tasks, simply , enlarging font size, and double spacing is hugely beneficial to dyslexic students. Simply adapting the text can make their learning experience much easier.
    • text-to-speech software – Using a text-to-speech specialized software often provides significant support to those who struggle with reading or digesting text on computer screens – try or .

    Autism spectrum disorder (ASD)

    ASD is a developmental condition that involves challenges in social interaction, speech and nonverbal communication, and restricted or repetitive behaviors. The severity of symptoms is different in each person. Lesson tips for ASD students:

    • Encourage systematic skills – Often students with ASD may be more systematic than other students. This means they favor routines, regular processes, and predictable activities. Try bringing out these skills by asking students to spot patterns, analyze numbers or evaluate data.
    • Talk about interests – Autistic students may have specific interests they love to research. Engage them by getting them to or ask students to create projects on a topic they choose that they can present to the class.
    • Teaching online/blended learning – If you have a learner who is struggling socially at school, it may be an option to include hybrid or blended learning. This takes away the social and emotional challenges of school and people interaction, which can benefit ASD students.

    Anxiety disorders

    Anxiety disorders differ from normal feelings of nervousness or anxiousness, but rather involve intense fear or anxiety. in young people and greatly affects their ability to learn.

    Lesson tips for anxiety disorder students:

    • Changing language and terminology – Our education system is very exam driven, which can cause students to experience much stress. By simply offering reassurance, guidance, and motivation, you can help to reduce their feelings of anxiety.
    • Talk openly – Encourage learners to discuss their feelings if they struggle. They can do this with you, a classmate, or a support worker at the school. If they open up to you, focus on .
    • Mindfulness techniques – Try adding five minutes at the start of the day for guided meditation or breathing exercises. It may help students to begin the day in a calm and relaxed manner.
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    The coding mindset: Benefits and activities

    By Richard Cleeve

    What is the coding mindset?

    Over the past decade, the ELT industry has placed more emphasis on soft skills. The focus has been on developing personal leadership qualities, creativity, problem-solving, teamwork and communication and collaboration skills. These are all essential skills for the future of work – and especially useful when students need to work better together and solve unexpected issues.

    A coding mindset encourages students to develop these essential soft skills – and practice them as a coder would. Teachers can use activities and tasks in the classroom that are based on this mindset to help students develop strategies to analyze, understand and solve problems.

    This is integral to computational thinking and is how computer programmers think when coding. Yes, the coding mindset is a way of thinking, but it does not directly relate to computer science. Instead, it follows the skills and mentality that coders and programmers use in their work. Following this mindset can and savvy when faced with challenges in their learning or daily lives.

    Four benefits of the coding mindset

    There are several benefits to developing this mindset:

    1. Gain creativity skills

    One significant benefit of this way of thinking is that students learn that not everything they try will work out just as they expect. In fact, it’s normal to fail several times when trying to solve problems.

    In working to find new strategies to work through challenges, students are also .

    Creativity was once synonymous with art, such as drawing or painting. However, this now means coming up with new ideas and is a skill that is .

    2. Learn how to cope in difficult times

    We live in a world where we experience constant change – and we need to be able to find ways of managing. A coding mindset teaches learners how to build resilience.

    By openly communicating with others, evaluating ideas and discussing a range of options, students will be able to work through uncertainties and confront challenges.

    Not only will this help students when coming up against stumbling blocks in their learning, but it will also benefit their day-to-day lives.

    3. Create risk takers

    We can all recognize that learning English isn’t easy and that students are bound to make mistakes.

    However, a coding mindset encourages students to take risks when approaching difficulties. It also helps language learners spot their mistakes and experiment with different options to find solutions.

    Ultimately, learners become more willing to take risks which they need to do to reach a higher level of proficiency.

    4. Develop the ability to overcome obstacles

    When approaching a task with a coding mindset, students will learn how to focus on the important information. They will filter out any irrelevant details and find ways around barriers.

    For example, if learners have to write a text about their last holiday in class, they could hit a wall if they don’t know how to use the third conditional to explain something. Rather than giving up, students with a coding mindset would use the grammar they do know to complete the task. For instance, they can continue with the past simple or past continuous, explaining their story in a different way.

    This encourages learners to focus on their strengths rather than weaknesses to overcome obstacles and keep going.

    Practical activities for use in the classroom

    There are several activities that teachers can use in the classroom to develop the coding mindset for their students. These include:

    Recognizing patterns

    If you teach in a classroom with a whiteboard, you can draw a series of colored circles on the board. The colors should follow a pattern that students must work out in small groups and then continue on the board.

    This simple exercise can be adapted for all levels and ages. You may even want to use flashcards with vocabulary, letters or number combinations.

    Giving instructions

    A great way to develop troubleshooting and problem-solving skills is by asking students to direct one another across the classroom. Put the learners into pairs and ask one of them to give directions and the other to follow.

    They can practice imperatives and language for directions, while they break down problems into smaller, more manageable parts.

    Treasure hunts

    Creating treasure hunts works particularly well with young learners. If you have access to an outside space, you can hide classroom objects or flashcards around the space and give students clues as to where to find them.

    You can also do this around the classroom or school if you cannot access the outdoors. This will help them to think systematically and follow instructions.

    Pixilation of pictures

    If you have access to an interactive whiteboard, another way to develop problem-solving skills is by selecting some pictures from the internet and blurring them with a pixilation tool.

    Choose vocabulary you’ve been working on in class, so students are already familiar with the topic. Show the pictures on the whiteboard and ask students to work in groups to guess what the pictures are.