11 ways you can avoid English jargon at work

Two ladies in a pottery studio, one with a clipboard, both looking at a laptop together

From “blue-sky thinking” to “lots of moving parts”, there are many phrases used in the office that sometimes seem to make little sense in a work environment. These phrases are known as ‘work jargon’ – or you might hear it referred to as ‘corporate jargon’, ‘business jargon’ or ‘management speak’. It’s a type of language generally used by a profession or group in the workplace, and has been created and evolved over time. And whether people use this work jargon to sound impressive or to disguise the fact that they are unsure about the subject they are talking about, it’s much simpler and clearer to use plain English. This will mean that more people understand what they are saying –both fluent and second-language English speakers.

The preference for plain English stems from the desire for communication to be clear and concise. This not only helps fluent English speakers to understand things better, but it also means that those learning English pick up a clearer vocabulary. This is particularly important in business, where it’s important that all colleagues feel included as part of the team and can understand what is being said. This, in turn, helps every colleague feel equipped with the information they need to do their jobs better, in the language they choose to use.

Here, we explore some of the most common examples of English jargon at work that you might hear and suggest alternatives you can use…

Blue-sky thinking

This refers to ideas that are not limited by current thinking or beliefs. It’s used to encourage people to be more creative with their thinking. The phrase could be confusing as co-workers may wonder why you’re discussing the sky in a business environment.

Instead of: “This is a new client, so we want to see some blue-sky thinking.”

Try saying: “This is a new client, so don’t limit your creativity.”

Helicopter view

This phrase is often used to mean a broad overview of the business. It comes from the idea of being a passenger in a helicopter and being able to see a bigger view of a city or landscape than if you were simply viewing it from the ground.Second-language English speakers might take the phrase literally, and be puzzled as to why someone in the office is talking about taking a helicopter ride.

Instead of: “Here’s a helicopter view of the business.”

Try saying: “This is a broad view of the business.”

Get all your ducks in a row

This is nothing to do with actual ducks; it simply means to be organized. While we don’t exactly know the origin of this phrase, it probably stems from actual ducklings that walk in a neat row behind their parents.

Instead of: “This is a busy time for the company, so make sure you get all your ducks in a row.”

Try saying: “This is a busy time for the company, so make sure you’re as organized as possible.”

Thinking outside the box

Often used to encourage people to use novel or creative thinking. The phrase is commonly used when solving problems or thinking of a new concept. The idea is that, if you’re inside a box, you can only see those walls and that might block you from coming up with the best solution.

Instead of: “The client is looking for something extra special, so try thinking outside the box.”

Try saying: “The client is looking for something extra special, so try thinking of something a bit different to the usual work we do for them.”

IGUs (Income Generating Units)

A college principal alerted us to this one – it refers to his students. This is a classic example of jargon when many more words are used than necessary.

Instead of: “This year, we have 300 new IGUs.”

Try saying: “This year, we have 300 new students.”

Run it up the flagpole

Often followed by “…and see if it flies” or “…and see if anyone salutes it”, this phrase is a way of asking someone to suggest an idea and see what the reaction is.

Instead of: “I love your idea, run it up the flagpole and see if it flies.”

Try saying: “I love your idea, see what the others think about it.”

Swim lane

A visual element – a bit like a flow chart –  that distinguishes a specific responsibility in a business organization. The name for a swim lane diagram comes from the fact that the information is broken up into different sections – or “lanes” – a bit like in our picture above.

Instead of: “Refer to the swim lanes to find out what your responsibilities are.”

Try saying: “Refer to the diagram/chart to find out what your responsibilities are.”

Bleeding edge

A way to describe something that is innovative or cutting edge. It tends to imply an even greater advancement of technology that is almost so clever that it is unbelievable in its current state.

Instead of: “The new technology we have purchased is bleeding edge.”

Try saying: “The new technology we have purchased is innovative.”

Tiger team

A tiger team is a group of experts brought together for a single project or event. They’re often assembled to assure management that everything is under control, and the term suggests strength.

Instead of: “The tiger team will solve the problem.” 

Try saying: “The experts will solve the problem.” 

Lots of moving parts

When a project is complicated, this phrase is sometimes used to indicate lots is going on.

Instead of: “This project will run for several months and there are lots of moving parts to it.”

Try saying: “This project will run for several months and it will be complicated.”

A paradigm shift

Technically, this is a valid way to describe changing how you do something and the model you use. The word “paradigm” (pronounced “para-dime”) is an accepted way or pattern of doing something. So the “shift” part means that a possible new way has been discovered. Second-language English speakers however, might not be familiar with the meaning and might be confused about what it actually means.

Instead of: “To solve this problem, we need a paradigm shift.”

Try saying: To solve this problem; we need to think differently.”

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  • Students working outdoors, two of them are looking over a open book

    What to look for in an English placement test

    By Jennifer Manning

    If you’re an English teacher, Director of Studies or school owner you’ll know the importance of putting students in the right group. Whether it’s a business English class, exam prep or general English – a placement test is essential. Without one, you’ll teach classes with such varied levels and needs, it’ll be hard to plan an effective lesson.

    Placing students at the wrong level will not only lead to unmotivated learners, but it may also cost your institution money.

    But how exactly do you design a reliable, accurate and easy-to-use test? In this post, we’ll examine the key questions you need to consider before making your own placement test. We’ll also explore what features you need to achieve your goals.

    Problems with traditional placement tests

    Most private language schools (PLSs) and higher education institutions offer new students the opportunity to take a placement test before starting a course. However, these are often just a multiple-choice test, a short interview, or a combination of the two.

    While this does act as a filter helping us group students into similar levels, there are a number of downfalls. Students can guess the answers to multiple-choice questions – and while they might give us a rough idea of their grammar knowledge, these tests don’t consider the four skills: speaking, writing, listening and reading.

    Oral interviews, on the other hand, can give us an indication of the students’ spoken level. However, they also raise questions of objectivity and consistency that even specially trained teachers will struggle to avoid.

    Another big issue with traditional tests is the amount of time they take. Multiple-choice exams are often graded by hand and interviewing every new student uses valuable resources that could be used elsewhere.

    Key questions to consider

    Before you re-design your current test completely, we’ve put together a series of questions to help you think about your objectives, define your needs and explore the challenges you may face.

    Taking a few minutes to think about these things can make the process of finding the right English placement test go more smoothly and quickly. Once you know what you’re looking for, you’ll be ready to make a checklist of the most important features.

    What will your test be used for?

    • Placing incoming ESL students into the appropriate English language program.
    • Measuring students’ progress throughout the school year.
    • Final assessment of students' abilities at the end of the school year (“exit test”).
    • All of the above.

    Is this different from what you use your current test for? How soon are your needs likely to change?

    What skills does your current test measure?

    Does it measure speaking, listening, reading, writing, or all of the above? Are all of these skills measured in separate tests — or in one test?

    • How many students do you need to test at each intake?
    • How many students do you need to test each year? How many do you expect you’ll need to test in three years?

    How quickly do you currently receive test results? How quickly would you like to receive them?

    If you can test your students weeks before the start of the school term, you may have time to wait for results. However, if you are continuously testing students, or have students arriving just before the term begins, you may need to get results much more quickly.

    What features in your current test do you like and dislike?

    Are there things in your current test that you also want in your new test? Is anything missing, or anything that you don’t want your new test to have?

    What resources are available to you?

    Some English language tests require students to have the computer skills needed to take the test online. You may also need a testing lab that has the following:

    • computers
    • a stable internet connection
    • a headset with a built-in microphone
    • a preliminary checklist for placement tests.

    Once you’ve got answers to the questions, you can use the checklist below to make sure your placement test has the features you need. It may also be useful for comparing products if you decide to use an external placement test.

    A preliminary checklist for placement tests

    What features do you need to achieve your goals?

    Now that you've analyzed how you want to use your new English Placement test, create a checklist of the features that you need to achieve your goals.

  • A student writing on papers on a school desk

    Which exam is right for my students?

    By Jennifer Manning

    A guide to the app assessment suite

    Are you stuck on which English exam or test to offer your students? You’re not alone – there are lots of different assessments to choose from and it’s often hard to see how they are different and why you should select one over another.

    We’re bringing it all together in this handy guide to help you decide which English language assessment is right for your students.

    Exams for young learners

    Language exams can be quite daunting for your younger students, especially if they’re taking them for the first time. That’s why we think it’s important to ensure what they have to do is interesting, fun, and motivating.

    English Benchmark and app English International Certificate Young Learners exams are designed with this in mind, so let’s take a closer look at them both.

    English Benchmark

    Who it's for:This assessment is aimed at young learners aged between 6 and 13, and who have Common European Framework of Reference (CEFR) levels between pre-A1 and B1. English Benchmark is a great tool for teachers who want a simple way to assess the English abilities of their classes at any stage of the year.

    With individual reports produced quickly after completion, parents and teachers can quickly see where their children are on the Global Scale of English (GSE) or CEFR. This can help assess their readiness for the next step, such as the app English International Certificate Young Learners exam.

    What it tests:English Benchmark aims to assess a student’s competence in the four skills of speaking, listening, reading and writing (with the exception of Level 1, which does not test writing). It covers five different ability levels, with three tests per level.

    app English International Certificate Young Learners

    Who it's for:This test is for young learners who are again aged between 6 and 13, and whose CEFR levels range from pre-A1 to A2. It is available in over 40 territories worldwide, and at different times of the year.

    Upon completion, the learners will be able to take pride in receiving an official certificate from , the UK’s largest governing body for academic qualifications.

    What it tests:International Certificate Young Learnersfocuses again on integrating all four of the main skills and these are divided over four ability levels – Firstwords (Level 1), Springboard (Level 2), Quickmarch (Level 3), Breakthrough (Level 4). It focuses on completing realistic communicative tasks throughout, giving them a great first experience of official assessment.

    Spread out over two separate written and speaking parts; the learners are encouraged to talk effectively about their own lives, rather than simply reciting grammatical or vocabulary structures. This includes activities such as board games and picture matching.

    Exams for adults

    There are many reasons why your students may need to take a language exam. Some adults need proof of their level for work or university, companies may wish to analyze the abilities of their staff, or individuals may be keen on pursuing a personal goal.

    Whatever the motivation, choosing the correct assessment is crucial.By checking out the summaries below of all our assessment options for adults, you’ll be sure you’ve picked the best one.

    app English International Certificate

    Who it's for:app English International Certificate (PEIC) is designed for adults of any level who use English in a variety of daily activities, such as with work, at university or socially. As a result, we’ve ensured that the content of PEIC is suitable for learners in any part of the world, age-appropriate, and available at various times of the year.

    With its widely recognized Ofqual accreditation, PEIC is excellent for those needing a general English certificate for their work or higher-educational institutions.

    What it tests:Throughout the six-level options, ranging from A1 (beginner) to Level 5 C2 (proficiency), authentic materials regarding specific themes are frequently used to assess all four key skills.

    Learners will complete tasks related to note completion, letter or email writing, and speaking role plays, along with defending a point of view at higher levels. This reinforces the PEIC as an exam which best suits those who complete everyday tasks in English.

    PTE Academic

    Who it's for:If your learners are looking for reliable, unbiased proof of their English level for immigration or studying abroad, then the app Test of English Academic is perfect for them. by governments for their visa application processes, and multiple leading universities such as Harvard University in the USA, PTE Academic can be .

    In addition, the exam is 100% computer-based, can be accessed over 360 days of the year, and can be booked only 24 hours in advance. This suits students and professionals who require more flexibility and benefit from the results being available after only 5 business days.

    What it tests:PTE Academic uses the latest Artificial Intelligence software. This means students can be confident that they’re given an unbiased grade for the four main skills they are tested on. The initial speaking and writing sections assess your learner’s abilities to produce responses to questions and scenarios using academic English.

    This theme continues through the subsequent listening and reading sections, where candidates complete various tasks such as interpreting information, reordering paragraphs, and summarizing a spoken text.

    Versant tests

    Who it's for:app’s Versant tests are designed for businesses that require a simple, quick and reliable way to assess the English competence of their current or prospective staff. Furthermore, they suit educational institutes that require an efficient way to evaluate the English capabilities of their students before, during, or after their courses.

    What it tests:The suite of four different English exams is tailored to suit different requirements, depending on the client's needs. Ranging from 17 to 50 minutes in length, the skills tested will vary from a specific written (Versant Writing Test) or spoken focus (Versant English Test), to the Versant English Placement Test and Versant 4 Skills Essential which integrate all four skills.

    Speaking tests are also available in additional languages including Arabic, Dutch, French, and Spanish for dual language programs.

    All Versant tests are fully automated, and available online or offline throughout the year. This means that you’ll be able to access the results immediately afterwards.

    Level test

    Who's it for: Level Test is designed for educators and learners aged 14 and above who are seeking to determine their proficiency level in English, particularly for those interested in assessing their general international English skills. It is suitable for both American and British English users.

    What it tests: Level Test assesses the speaking, reading, listening, and writing skills of individuals. It provides detailed insights into learners' abilities, allowing educators to accurately place them in the appropriate class level (ranging from A1 to C2 on the CEFR scale) and make personalized learning recommendations.

    The test is adaptable to individual responses, ensuring it challenges learners appropriately without being too easy or too difficult.

  • Woman with a headset at a computer

    Online English language testing for employment: Is it secure?

    By Jennifer Manning

    Managers and HR professionals have a global workforce at their fingertips – and now, . This makes adopting a secure English language test for employment more important than ever.

    An online English test enables organizations to assess candidates’ language proficiency from anywhere in the world, screen more applicants, and standardize the hiring process. They also help HR professionals and managers to save time – ensuring only people with the right language skills advance to the interview stage.

    But how can employers be certain these tests are safe? And how easy is it for people to cheat? In this article, we’ll explore a few of the top security concerns we hear, and share what features make online language tests secure.

    What is an online English test?

    An online English test measures how well a job applicant can communicate in English, focusing on speaking, listening, reading and writing skills. They also assess a candidate’s specific English for business skills – for example, how clearly someone can communicate on the phone with clients, or understand what is being said during a conference call.

    Online tests can be taken in a controlled environment – in a testing center with in-person proctors – but also from a job applicant’s personal computer or mobile phone at home. When tests are taken at home, they can be made more secure using virtual proctors or powerful AI monitoring technology.

    Cheating, grading and data security

    When many people think of taking a language test, they imagine the traditional way: students in a large testing center scribbling away with pen and paper. No mobile phones are allowed, and if test-takers are caught cheating, they’ll be flagged by a proctor walking around the room.

    So when managers or HR professionals consider the option of an online English test – taken digitally and often without human supervision – it’s no surprise that many have questions about security. Let’s take a look at some common concerns:

    Is cheating a problem?

    A large number of test takers admit to cheating on their tests. According to research by the International Center for Academic Integrity, 68% of undergraduate students say they’ve cheated on a writing assignment or test, while 43% of graduate students say they have.

    But how easy is it to cheat during a Versant test?

    The truth is, not very. With Versant, exam cheating is actually quite difficult, and test takers would have to outsmart a range of AI monitoring technologies.

    If a verified photo is uploaded to the platform, HirePro’s face recognition technology can compare the live test taker with it. This ensures test takers are who they say they are, and haven’t asked someone else to sit the exam for them. It is the institution’s responsibility to verify the original photo.

    And since Versant tests are monitored using specialized AI algorithms – without a human present – even the slightest suspicious behaviors are flagged for review. For example, Versant notices if a different face appears in the video, or if the camera goes dark. With video monitoring, our platform also flags if the test taker moves from the camera, or looks away multiple times. And we’ll see if someone changes tabs on their computer.

    Finally, the entire test is recorded. When suspicious behavior arises, HR professionals will decide whether to accept or reject the results – or have the candidate retake the test.

    Are scores accurate?

    We’ve all had frustrating experiences with AI. Chatbots don’t always understand what we’re trying to say, and speech recognition technology sometimes isn’t up to par. This leaves many wondering if they should trust AI to grade high-stakes tests – especially when the results could be the difference between someone getting the job, or not.

    Versant uses patented AI technology to grade tests that are trained and optimized for evaluating English language proficiency. It evaluates speaking, listening, reading, writing, and even intelligibility.

    Our AI is trained using thousands of fluent and second-language English speakers. With these models, we’re able to not only evaluate how someone should be assessed but also understand when they’ve mispronounced words or have made another mistake. Using all this information, a candidate’s final score is evaluated based on more than 2000 data points.

    Do online tests follow GDPR standards?

    HR professionals and managers deal with sensitive personal information every day. This includes each job applicant’s name, full address, date of birth, and sometimes even their social security number. The HR tools they implement therefore must also keep this data secure.

    Most importantly, it must follow GDPR standards. The data must be gathered with consent and protected from exploitation. With Versant, test-taker data is securely stored and follows all .

    All our data is encrypted at rest and in transmission. Versant assessment data is stored in the US and HirePro, our remote monitoring partner, stores the proctoring data in either Singapore or Europe, depending on customer needs. Both systems are GDPR compliant.

    Versant: a secure English language test

    ճ Versant automated language test is powered by patented AI technology to ensure the most accurate results for test takers and employers alike. Even better, our remote testing lets HR professionals securely and efficiently assess candidates worldwide, 24/7 – and recruit top global talent to help more companies scale.