11 ways you can avoid English jargon at work

Two ladies in a pottery studio, one with a clipboard, both looking at a laptop together

From “blue-sky thinking” to “lots of moving parts”, there are many phrases used in the office that sometimes seem to make little sense in a work environment. These phrases are known as ‘work jargon’ – or you might hear it referred to as ‘corporate jargon’, ‘business jargon’ or ‘management speak’. It’s a type of language generally used by a profession or group in the workplace, and has been created and evolved over time. And whether people use this work jargon to sound impressive or to disguise the fact that they are unsure about the subject they are talking about, it’s much simpler and clearer to use plain English. This will mean that more people understand what they are saying –both fluent and second-language English speakers.

The preference for plain English stems from the desire for communication to be clear and concise. This not only helps fluent English speakers to understand things better, but it also means that those learning English pick up a clearer vocabulary. This is particularly important in business, where it’s important that all colleagues feel included as part of the team and can understand what is being said. This, in turn, helps every colleague feel equipped with the information they need to do their jobs better, in the language they choose to use.

Here, we explore some of the most common examples of English jargon at work that you might hear and suggest alternatives you can use…

Blue-sky thinking

This refers to ideas that are not limited by current thinking or beliefs. It’s used to encourage people to be more creative with their thinking. The phrase could be confusing as co-workers may wonder why you’re discussing the sky in a business environment.

Instead of: “This is a new client, so we want to see some blue-sky thinking.”

Try saying: “This is a new client, so don’t limit your creativity.”

Helicopter view

This phrase is often used to mean a broad overview of the business. It comes from the idea of being a passenger in a helicopter and being able to see a bigger view of a city or landscape than if you were simply viewing it from the ground.Second-language English speakers might take the phrase literally, and be puzzled as to why someone in the office is talking about taking a helicopter ride.

Instead of: “Here’s a helicopter view of the business.”

Try saying: “This is a broad view of the business.”

Get all your ducks in a row

This is nothing to do with actual ducks; it simply means to be organized. While we don’t exactly know the origin of this phrase, it probably stems from actual ducklings that walk in a neat row behind their parents.

Instead of: “This is a busy time for the company, so make sure you get all your ducks in a row.”

Try saying: “This is a busy time for the company, so make sure you’re as organized as possible.”

Thinking outside the box

Often used to encourage people to use novel or creative thinking. The phrase is commonly used when solving problems or thinking of a new concept. The idea is that, if you’re inside a box, you can only see those walls and that might block you from coming up with the best solution.

Instead of: “The client is looking for something extra special, so try thinking outside the box.”

Try saying: “The client is looking for something extra special, so try thinking of something a bit different to the usual work we do for them.”

IGUs (Income Generating Units)

A college principal alerted us to this one – it refers to his students. This is a classic example of jargon when many more words are used than necessary.

Instead of: “This year, we have 300 new IGUs.”

Try saying: “This year, we have 300 new students.”

Run it up the flagpole

Often followed by “…and see if it flies” or “…and see if anyone salutes it”, this phrase is a way of asking someone to suggest an idea and see what the reaction is.

Instead of: “I love your idea, run it up the flagpole and see if it flies.”

Try saying: “I love your idea, see what the others think about it.”

Swim lane

A visual element – a bit like a flow chart –  that distinguishes a specific responsibility in a business organization. The name for a swim lane diagram comes from the fact that the information is broken up into different sections – or “lanes” – a bit like in our picture above.

Instead of: “Refer to the swim lanes to find out what your responsibilities are.”

Try saying: “Refer to the diagram/chart to find out what your responsibilities are.”

Bleeding edge

A way to describe something that is innovative or cutting edge. It tends to imply an even greater advancement of technology that is almost so clever that it is unbelievable in its current state.

Instead of: “The new technology we have purchased is bleeding edge.”

Try saying: “The new technology we have purchased is innovative.”

Tiger team

A tiger team is a group of experts brought together for a single project or event. They’re often assembled to assure management that everything is under control, and the term suggests strength.

Instead of: “The tiger team will solve the problem.” 

Try saying: “The experts will solve the problem.” 

Lots of moving parts

When a project is complicated, this phrase is sometimes used to indicate lots is going on.

Instead of: “This project will run for several months and there are lots of moving parts to it.”

Try saying: “This project will run for several months and it will be complicated.”

A paradigm shift

Technically, this is a valid way to describe changing how you do something and the model you use. The word “paradigm” (pronounced “para-dime”) is an accepted way or pattern of doing something. So the “shift” part means that a possible new way has been discovered. Second-language English speakers however, might not be familiar with the meaning and might be confused about what it actually means.

Instead of: “To solve this problem, we need a paradigm shift.”

Try saying: To solve this problem; we need to think differently.”

Looking to improve your Business English?

Check out our courses

More blogs from app

  • A man sat at a laptop with headphones on

    7 tips for learning English online

    By Gemma Considine

    Learning English online is very different from studying in a physical classroom, and there is not always a teacher looking over your shoulder. And more often than not, you have to motivate yourself and keep yourself on track.

    In this blog, we’ll share seven tips to help you learn English online – including how to set goals, create a study schedule, and stay focused. Let’s explore:

    1. Set SMART goals

    Lots of students wonder how to learn English online. And we know getting started is often the most challenging part. So before you begin studying English online, we recommend setting some SMART goals. These are goals that are:

    • Specific
    • Measurable
    • Achievable
    • Relevant
    • Time-bound

    Let's say you:

    • Have an ultimate goal to get a high score in an English language exam (like ), so you can study abroad.

    You’ll need to plan how to reach this. An excellent way to start is to begin planning your short and medium-term goals. For example:

    • Short-term goal: Learn ten words each day
    • Medium-term goal: Improve practice test scores by 5% over the next month

    2. Make a study schedule

    Creating a well-thought-out schedule will help you to study English online and stay organized. It’ll also mean you dedicate enough time to each language skill – speaking, reading, writing and listening:

    • Pick times that work best for you – You may prefer studying at certain times of the day when you have more energy, or after doing something energizing like working out.
    • Stick to it – Once you’ve set a regular fixed time, stay with it to ensure it becomes a routine habit.
    • Make time – Give yourself as much time as possible to finish each task (especially in case life gets in the way) and some time to relax.

    3. Create a comfortable learning space

    Where you study . For example, sunlight can lead to better learning outcomes. Temperature and noise can also affect the way you learn. If you can, make sure that your learning space is:

    • well-lit
    • temperate
    • quiet (and private if possible!)
    • relaxing
    • organized

    You might also want to decorate your study space, perhaps with an indoor plant – they can !

    Also, before you start, do you have everything at hand? Do you have water? Is your coursebook close by? And is your computer fully charged? Having all your supplies on hand will help you stay focused – and learn English online faster.

    4. Eliminate distractions

    To learn English online, you need to eliminate distractions. Logging off your social media accounts and anything else distracting you until you’re done studying is good practice. If you find yourself logging back in, you might want to use a focus app (like , which can block up to thirty websites).
    If you can, turn off your phone altogether and put it away and out of sight. If you’re tempted to pick it up again, ask yourself why. Sometimes, there’s no good reason, and it’s best to keep studying.

    5. Try the Pomodoro Technique

    The Pomodoro Technique is a great way to break your studying into manageable chunks, which will also help you stay focused.

    The technique:

    • Set a timer for 20 minutes
    • Each time the timer goes off, write a tick on a piece of paper
    • Take a five-minute break
    • Continue to set the timer for 20-minute intervals
    • When you've got four ticks, take a 20-minute break

    This time management system works well because it gives you frequent breaks to look forward to and helps you concentrate. You can use this time to stretch, have a snack, take a walk – or do anything that gives your mind a rest.

    6. Use self-study resources

    There are lots of English learning materials available online – including worksheets, mock tests, games and grammar exercises. There are also various games and quizzes available online.

    7. Find a study partner

    We all know studying online can get lonely! That’s why we recommend you find a study partner. With a partner to work with, you can practice speaking and listening. You’ll have someone to check over your work. But most importantly – you’ll have someone to hold you accountable and help you stay motivated. Perhaps you know a friend or family member who is also studying English, and you can work with them. You can sometimes find local study groups or clubs depending on your location.

    If you're unable to find a local study group or an in-person partner, there are many places to find a study partner online – for example, or dedicated social media groups. You might also want to try out silent Zoom meetings; students and professionals keep each other focused by simply working together on mute.

  • A woman looking at a laptop in a library smiling

    Everything you need to know about Versant by app tests

    By Gemma Considine

    From sending emails and participating in conference calls to studying a masters degree or communicating on social media, in today’s globalized world, English is used by more and moresecond-language English speakers in their daily lives.

    For this reason, many schools, institutions and businesses now require their students or employees to have a minimum level of English. That’s why we need quick and efficient ways to test people’s proficiency and make sure they have the skills needed to communicate effectively.

    This is where Versant by app tests come in. Our suite of four exams can be used to test various skills and competencies depending on the organization's needs. What’s more, they can be taken anywhere, at any time and the results are received instantly – making recruitment or enrollment a much smoother process.

    This guide will help answer some questions you may have about the tests, and provide some links to useful resources.

    What are the Versant tests?

    The Versant by app tests are designed to measure an individual’s abilities in all or some of the four skills; speaking, writing, listening, or reading. They vary in length from between 17 to 50 minutes, and the results are available immediately afterwards.

    There are four Versant products available, and they differ depending on which skills are considered most relevant to the candidates, or their places of work and study. It is possible to focus specifically on speaking or writing, for example, instead of a candidate’s entire skill set.

    One thing which is consistent across all the tests is that they are fully automated, and can be delivered online or offline around the world at any time. The scores are then available immediately after finishing the test – so there will be no more agonizing waits for results!

    In addition, other languages are also available in the testing suite; including Arabic, Dutch, French, Spanish and Aviation English.

    Who are they for?

    Organizations, institutions and corporations can use Versant by app tests to establish language proficiency benchmarks.

    For businesses, they are a simple, reliable, and efficient tool for Human Resources (HR) departments to make sure their staff have the level required in the given language.

    In an educational context, the tests are an excellent way for schools to place students within a certain program, to measure their progress and check their level at the end of a course to see if they are ready to move on.