English for employability: Why teaching general English is not enough

Ehsan Gorji
Ehsan Gorji
A teacher stood at the front of the class talking to her class
Reading time: 4 minutes

Many English language learners are studying English with the aim of getting down to the nitty-gritty of the language they need for their profession. Whether the learner is an engineer, a lawyer, a nanny, a nurse, a police officer, a cook, or a salesperson, simply teaching general English or even English for specific purposes is not enough. We need to improve our learners’ skills for employability.

The four maxims of conversation

In his article Logic and Conversation, Paul Grice, a philosopher of language, proposes that every conversation is based on four maxims: quantity, quality, relation and manner. He believes that if these maxims combine successfully, then the best conversation will take place and the right message will be delivered to the right person at the right time.

The four maxims take on a deeper significance when it comes to the workplace, where things are often more formal and more urgent. Many human resources (HR) managers have spent hours fine-tuning workplace conversations simply because a job candidate or employee has not been adequately educated to the level of English language that a job role demands. This, coupled with the fact that many companies across the globe are adopting English as their official corporate language, has resulted in a new requirement in the world of business: mastery of the English language.

It would not be satisfactory for an employee to be turned down for a job vacancy, to be disqualified after a while; or fail to fulfil his or her assigned tasks, because their English language profile either does not correlate with what the job fully expects or does not possess even the essential must-have can-dos of the job role.

How the GSE Job Profiles can help

The Job Profiles within the can help target those ‘must-have can-dos’ related to various job roles. The ‘Choose Learner’ drop-down menu offers the opportunity to view GSE Learning Objectives for four learner types: in this case, select ‘Professional Learners’. You can then click on the ‘Choose Job Role’ button to narrow down the objectives specific for a particular job role – for example, ‘Office and Administrative Support’ and then ‘Hotel, Motel and Resort Desk Clerks’.

Then, I can choose the GSE/CEFR range I want to apply to my results. In this example, I would like to know what English language skills a hotel desk clerk is expected to master for B1-B1+/GSE: 43-58.

Screenshot of gse toolkit

When I click ‘Show Results’, I am presented with a list of 13 learning objectives in the four skills of reading, listening, speaking and writing. For example:

  • Speaking:ÌýCan suggest a resolution to a conflict in a simple negotiation using fixed expressions.Ìý(B1+/GSE 53)
  • Reading:ÌýCan understand clearly written, straightforward instructions on how to use a piece of equipment. (B1/GSE 46)

Concentrating on specific skills

The Professional section of the GSE Teacher Toolkit also has the option to select learning objectives according to a specific business skill. Consider this scenario: Ms. Lahm is an HR manager at the imaginary LydoApps company, which designs and sells computer programs and apps in Germany. She already knows her team has the following English language profile:

Team 1

English language profile: GSE 10-42 / <A1-A2+

Number of employees: 15

Nationality: German

Department: Print programs

Team 2

English language profile: GSE 10-42 / <A1-A2+

Number of employees: 12

Nationality: German

Department: Packages

Team 3

English language profile: GSE 10-50 / B1

Number of employees: 9

Nationality: German

Department: Customer care

Team 4

English language profile: GSE 10-50 / B1

Number of employees: 5

Nationality: German

Department: Design engineering Ìý

Team 5

English language profile: GSE 10-58 / B1+

Number of employees: 3

Nationality: German

Department: OverseasÌýÌý

Ms. Lahm wishes to critically check what skills her Customer Care employees need to answer telephone calls in English. She selects ‘Business Skills’ and then ‘Telephoning’, with a GSE/CEFR range of 10-50.

Ms Lahm now has 28 GSE Learning Objectives related to English telephoning, for example:

  • Can introduce themselves on the phone and close a simple call. (A2/GSE 33)
  • Can ask for repetition or clarification on the phone in a simple way. (A2/GSE 35)
  • Can answer simple work-related questions on the phone using fixed expressions. (A2+/GSE 40)
  • Can use simple appropriate language to check that information has been understood on the phone.Ìý(B1/GSE 45)

Ms. Lahm can now use these GSE Learning Objectives to help organize her current team and recruit new colleagues with the appropriate skills for the job.

Try out the GSE Teacher Toolkit today

The GSE Teacher Toolkit is a fantastic resource when it comes to teaching English. General English is often not enough – and it can be daunting for teachers when they are faced with the whole of the language to teach.

Both teachers and HR managers can use the Job Profiles feature of the GSE Teacher Toolkit to examine more than 200 jobs for their English language profile and, by targeting these specific language functions, can prepare students for their chosen careers and recruit candidates with the level of English required to successfully perform a given job.

More blogs from ÃÛÌÒapp

  • Teenager studying with open books on his bed

    What to expect on the day of your PTE test

    By ÃÛÌÒapp Languages

    Reading time: 6.5 minutes

    Embarking on the journey of taking the ÃÛÌÒapp Test of English (PTE) can be a nerve-wracking experience, especially if it's a pivotal moment in your study abroad journey or a step towards a career and even permanent residency in an English-speaking country. This comprehensive post is designed to guide you through the entire process, from the moment you decide to take the PTE test to the day you actually sit for it, ensuring a worry-free and breezy experience from start to finish.

    With our detailed walkthrough, you can approach the test with confidence, a sense of preparedness and a calm mind. We'll cover everything you need to know, from what to bring, where to leave your belongings and what to expect. So that when the test day arrives, you can focus on passing your English test and not worry about the small things.

  • Children stood around a whiteboard, one is writing on the whiteboard smiling

    Ink's vital role in education: How colors influence student participation

    By ÃÛÌÒapp Languages

    Reading time: 7 minutes

    In this age where screens often dominate our field of vision, the humble ink pen might seem like a relic. Yet, intriguing research is bringing to light the unsung importance of ink in educational settings, particularly in enhancing student engagement and learning.

    Today, we look at the importance of handwriting and ink, and how it still plays a pivotal role in the cognitive development of students.

    The importance of ink and color

    , wrought into our documents and notes through ink, plays a significant role in memory retention and comprehension. Psychologists argue that colors like blue and green foster a sense of calmness and improve focus, making them ideal for environments geared toward learning. Conversely, vibrant colors such as red and orange are thought to stimulate energy and excitement, potentially boosting creativity and critical thinking skills. By strategically incorporating these colors into educational materials, teachers can create a more dynamic and effective learning atmosphere, encouraging students to engage more deeply with the content.

    Delving deeper into the benefits of ink for students

    Writing with ink offers multifaceted benefits in an educational context:

    Enhanced memory and learning

    Research has shown that students remember information better when they write it down by hand rather than typing it. This is attributed to the fact that handwriting requires a bit more effort and thought, leading to deeper processing of the information. For instance, college students were found to recall more information from a lecture when they took notes by hand compared to typing them.

    Brain activation

    Writing by hand activates different brain regions compared to typing. When children write, it stimulates areas of the brain responsible for learning and memory. This stimulation is less pronounced when typing. For example, handwriting has been shown to activate the region of the brain that responds more to handwritten letters than typed letters in young children. For example in James, W. L., & Engelhardt, T. M. (2012) ''. This research highlights how the act of handwriting, as opposed to typing, can influence cognitive development and creative thought processes in young learners.

    Development of fine motor skills and cognitive abilities

    Handwriting also plays a crucial role in the development of fine motor skills and cognitive abilities. It requires a level of hand-eye coordination, attention to detail, and thought about what is being written, which are essential skills for academic success and cognitive development.

    Creativity and thoughtful expression

    Handwriting can spark creativity and encourage more thoughtful expression. Slower than typing, it allows more time for creative ideas to develop and for the writer to choose their words carefully.Ìý

    Emotional and therapeutic benefits

    Handwriting can have therapeutic benefits, such as better immune function and reduced symptoms of anxiety and depression. Writing about stressful events by hand can arouse higher emotional levels, leading to greater therapeutic benefits compared to typing. For example, ''Ìýdigs into the emotional and therapeutic benefits of writing by hand about stressful or significant life events.

    Problem-solving and mindfulness

    The process of handwriting can assist in problem-solving and serves as a mindful activity. Writing out problems can help clarify thoughts and lead to solutions. It also encourages a moment of calm and focus in a fast-paced world​​.

    In conclusion, the act of handwriting not only deepens focus and understanding but also contributes significantly to cognitive development, memory retention, creative thinking, emotional well-being and problem-solving skills. These benefits highlight the importance of maintaining handwriting as a skill, even in an increasingly digital world.

    Practical classroom applications of ink

    Teachers utilize various practical applications of ink in the classroom to enhance learning among students. These methods leverage the cognitive and educational benefits of handwriting:

    Handwritten note-taking

    Encouraging students to take notes by hand during lectures can significantly improve their understanding and retention of the material. . This method forces students to process and rephrase the information in their own words, which aids in deeper learning.

    Journal writing and creative tasks

    Assigning journal writing or creative writing tasks can be an effective way to develop student's writing skills and encourage self-expression. The act of writing by hand can stimulate creativity and thoughtfulness, as evidenced by numerous authors and researchers who advocate for the benefits of handwriting for creative processes.

    Practicing cursive writing

    , in particular, can be beneficial for cognitive development. It requires more complex motor skills and can help in the development of fine motor skills. Moreover, cursive writing can be faster than printing, which might engage students more effectively and give them a sense of personal style and ownership over their writing.

    Handwriting for memory and recall exercises

    Using pen and paper for writing exercises focused on memory and recall can be very effective. For example, having students write summaries of lessons or chapters by hand can help them better remember and understand the content. This method can be particularly useful for complex subjects where comprehension is critical​​.

    Therapeutic writing activities

    Incorporating therapeutic writing activities, such as writing letters or reflective essays, can offer emotional and psychological benefits. This practice can be particularly useful in subjects like literature or social studies, where understanding and expressing emotions are part of the learning process.

    Problem-Solving through writing

    Teachers can use handwriting for problem-solving activities, where students are asked to write out their thought processes when solving complex problems. This can, of course, be particularly useful in subjects like mathematics or science, where breaking down problems into smaller, manageable parts is essential.

    Peer review and handwritten feedback

    Providing handwritten feedback on students' work can be more personal and impactful. Teachers can also encourage students to peer-review each other's handwriting, fostering a more engaging and thoughtful critique process.

    Wrapping up: Ink's enduring relevance in education

    In summary, the use of ink and handwriting in the classroom offers a range of benefits for student learning, from improving memory and understanding to fostering creativity and emotional expression. These methods, supported by research and studies, can be effectively integrated into various teaching strategies to enhance educational outcomes.

    Despite the digital age's allure, ink remains a potent tool in the educational arsenal. By nudging students towards the use of ink and harnessing the power of color, educators can cultivate a more engaging, dynamic and effective learning atmosphere.

    Extra insights for maximizing ink's potential

    • Offer students a diverse palette of ink colors to spark their interest and creativity.
    • Promote the use of handwriting in creative and expressive writing exercises.
    • Develop color-coded educational materials to aid visual learning.
    • Encourage personalized stationery: Inspiring students to use personalized ink pens or stationery can increase their engagement and ownership of their written work. It might also stimulate their interest in practicing handwriting more frequently.
    • Implement ink-based art projects: Integrating art projects that require the use of different ink colors can help students explore their creativity while learning about color theory and its impact on emotions and perceptions.
    • Promote the study of calligraphy: Introducing students to the art of calligraphy can foster an appreciation for handwriting's aesthetic aspects and improve their fine motor skills and concentration.
    • Incorporate ink in digital detox sessions: Allocating specific times during which students are encouraged to use only ink and paper for their work can serve as a digital detox, helping them to focus better and reduce screen time.

    Beyond engagement: The art of handwriting

    An often-overlooked benefit of writing in ink is the improvement of handwriting skills. The focused nature of handwriting demands careful attention to letter and number formation, leading to neater, more legible writing. This skill is invaluable for note-taking efficiency and clarity, especially for when they enter the workforce.

    To sum up, the simple act of using ink can have far-reaching effects on student engagement and learning outcomes. We urge educators to rediscover the power of ink in their classrooms and observe the transformative effects it can have on their students.

    From enhancing memory and promoting creativity, to offering therapeutic benefits and aiding cognitive development, the act of presents a multifaceted tool for educators and students alike. Whilst we continue to advance in a digital age, it's crucial to remember the foundational skills and benefits that handwriting offers.

  • A woman smiling with a backpack stood outside in a cobbled square with many people in the background

    Language learning tips for international students

    By ÃÛÌÒapp Languages

    Reading time: 4 minutes

    Are you studying abroad (or soon to be), learning a new language and need some inspiration on ways to practice your language skills in the real world? Don't worry. It can be daunting to know how to begin, especially in an unfamiliar place, However, with a little bit of effort and following these useful tips, you will be able to improve your language skills and make the most of your study abroad experience.