Hard skills vs. soft skills: The impact of language learning

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Reading time: 6 minutes

Hard skills and soft skills play a crucial role in defining career success and progression. The difference between hard skills and soft skills is that hard skills are teachable, technical, measurable abilities specific to particular jobs, while soft skills are more interpersonal, universal and related to personality traits. While hard skills refer to the technical knowledge and specific abilities required to perform a job, soft skills are more intangible. They encompass the interpersonal attributes and personality traits that enable individuals to communicate effectively, work collaboratively and adapt to changes in the workplace environment.

In this blog post, we will explore how learning a new language can significantly enhance both hard and soft skills, making you a more versatile and effective professional in today’s multifaceted work environment.

Understanding the balance of hard and soft skills

Hard skills might get your foot in the door, showcasing your qualifications for a position. Developing hard skills to stand out from other job seekers is crucial; take advantage of classes, webinars and workshops offered by your current employer to develop hard skills and learn new technical skills. Examples include proficiency in a particular software, certification in a specific field, or mastery of a technical domain. However, it’s the soft skills, such as effective communication, collaboration, critical thinking and emotional intelligence, that propel you through the door and into the realms of career advancement. Recent research underscores the growing importance of English proficiency as a pivotal element in this dynamic, equally vital for enhancing both sets of skills.

What are examples of soft skills?

Soft skills encompass a wide range of attributes that can significantly impact workplace efficiency and harmony. Examples of essential soft skills include:

Communication: The ability to convey information clearly and effectively is paramount. This includes both verbal and written communication, as well as active listening skills.

Teamwork: Collaborating well with others, often with diverse backgrounds and perspectives, to achieve common goals.

Problem-solving: The capability to analyze situations, identify problems and devise effective solutions.

Adaptability: The readiness to adjust to new conditions, workflows, or technologies, demonstrating flexibility in the face of change.

Critical thinking: The process of objectively analyzing information to make informed decisions.

Emotional intelligence: The ability to understand, manage and utilize one's emotions constructively while also recognizing and influencing the emotions of others.

What are examples of hard skills?

Hard skills are quantifiable, teachable abilities specific to a job or industry. These skills are typically acquired through formal education, training programs and practical experience. Some examples of essential hard skills include:

Computer programming: Proficiency in coding and programming languages, such as Python, Java, C++, or HTML/CSS is crucial for software development and web design roles.

Data analysis: The ability to interpret complex data sets using tools like Excel, SQL, or R, providing valuable insights and informing decision-making processes.

Graphic design: Mastery of design software such as Adobe Photoshop, Illustrator, and InDesign, enabling the creation of visual content for various media.

Foreign language proficiency: Fluency in a second language can be an asset in international business, for example, in translation services or customer support roles.

Project management: Knowledge of project management methodologies (e.g., Agile, Scrum) and tools (e.g., Microsoft Project, Jira) to plan, execute and oversee projects effectively.

Technical writing: The skill of crafting clear, precise documentation and instructional materials, essential in industries such as engineering, IT and pharmaceuticals.

The importance of language learning for professional development

In our ever-growing globalized economy, English stands as the primary language in countless professions. Developing leadership skills is also crucial for career advancement, as it enhances your ability to manage teams and projects effectively. The ability to articulate ideas clearly, understand complex instructions and foster meaningful connections across diverse cultural boundaries is more than just another skill—it is a necessity. Interpersonal skills are crucial in how people get along with each other, communicate and collaborate effectively in the workplace. Learning English, or improving your proficiency, can substantially impact your hard and soft skills alike. It reinforces your ability to communicate effectively, boosts confidence in professional settings and enhances your global perspective—an indispensable asset in today’s interconnected world.

Our research in the GSE impact of English report reveals a clear consensus among professionals regarding the utility of English in the workplace. An overwhelming percentage believes that English proficiency directly affects career opportunities, earning potential and job satisfaction.Almost half say that improving their English has led to feeling more confident, not just at work but also in other areas of their lives. 85% of respondents believe English is a vital skill for professional success.56% believe that those who can communicate effectively in English can earn up to 50% more, so you can see why learning a new language can be essential for your career progression and how it can support both your hard and soft skill development.

Language learning platforms, such as the app English Journey and Mondly by app, bolster both hard and soft skills by focusing on practical, applicable knowledge such as negotiating, presenting opinions and leadership. Apps are a popular option, 56% of employees use self-service tools such as language learning apps.

Language learning also complements digital literacy in an age when technology is in every aspect of our lives. With the majority of respondents indicating a preference for self-service tools and social media to improve their English, it’s evident that tech-savvy learners are utilizing modern resources to bridge the gap between formal education and the demands of the workplace.

What skills can good English help you with?

Soft skills

Good English skills can greatly enhance your soft skills in the modern workplace. Enhanced communication allows you to articulate ideas clearly, listen actively and engage in productive dialogues. Strong English proficiency aids in problem-solving and critical thinking by enabling you to analyze information and make informed decisions.

It also boosts adaptability, helping you navigate global work environments and cultural contexts. Improved English skills bolster emotional intelligence, aiding in personal interactions, managing relationships and resolving conflicts. Lastly, proficient English enhances leadership by empowering you to inspire, guide and advocate effectively for your team. It is important not to pit soft skills against hard skills but to develop both in tandem for a well-rounded skill set.

Hard skills

Strong English skills are essential for enhancing your hard skills and thriving in technical and professional domains. Proficiency in English grants access to a vast array of technical literature, online courses and research papers. It also aids in understanding certification programs, exams and professional certificates in industries like IT, finance and engineering. Obtaining a professional certificate can significantly strengthen your technical and workplace skills, making you more competitive in your field.

Effective English communication is crucial during interviews. It helps you convey your technical abilities clearly and ensures smooth interactions with colleagues.

Showcasing your skills

When it comes to listing these enriched skills on a resume, it is crucial to tailor your resume to match the specific soft and hard skills and qualifications mentioned in the job description. Additionally, highlighting any professional certificates can significantly strengthen your skill set and demonstrate your commitment to continuous learning.

Clarity and honesty are paramount. Clearly show your hard skills with specific certifications or proficiencies and illustrate your soft skills through concrete examples of teamwork, leadership roles, or how you’ve effectively managed work-related challenges. Incorporating language proficiencies, especially English, can set you apart, signaling to potential employers your readiness to engage in a globalized market.

The language learning advantage

The symbiotic relationship between hard and soft skills is undeniable and English proficiency stands at the confluence, enhancing both. For professionals eager to assert their competitive edge, understanding this balance and investing in language learning can yield considerable dividends.

In today’s competitive job market, distinguishing yourself through a commitment to continuous learning—especially in languages—can make all the difference. Workplace skills are increasingly in demand and many employers find it challenging to fill positions due to a lack of these valuable skills. Refine your skills, boost your professional value and broaden your career prospects. Remember, in the quest for professional development, every word counts.

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    Understanding dialects in the English language

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    Language reflects the diversity of human culture and society. Among its most fascinating parts are dialects, regional or social varieties of a language distinguished by pronunciation, grammar and vocabulary. Dialects are the heartbeat of a language, pulsing with the rich stories, traditions and identities of those who speak them.

    Understanding a language and dialect, and its significance, can enrich the learning experience for language learners, offering a deeper appreciation of a language and its speakers. Dialects are not just variations within a language; they are often considered separate entities, each with its own rich history and cultural significance, highlighting the complexity and diversity of linguistic expression.

    What exactly is a regional dialect?

    At its core, a dialect is a variation of a language spoken by a particular group of people. However, the distinction between dialects and a different language can often be subjective. These variations can occur due to geographical, social class, ethnic, or historical reasons. While all speakers of a language share the same basic grammar rules and vocabulary, those speaking different dialects might use unique words and slang or have distinct pronunciations, highlighting the lack of an objective difference between dialects and languages.

    For instance, British and American English are two dialects of the English language that are mutually intelligible, meaning speakers of either dialect can understand, and be understood, by the other. They share the same foundational grammar and most of the core vocabulary but differ in pronunciation, spelling, and some aspects of vocabulary and idioms. Similarly, within Britain or the United States, there are numerous regional dialects (e.g., Yorkshire English, Southern American English) that further showcase the diversity within a single language. Some of these dialects are considered by their speakers to be distinct languages, emphasizing the complex nature of linguistic identity and classification.

    What is an example of a dialect?

    An example of dialect variation can be seen in the Italian language, which boasts a wide range of regional dialects, showcasing linguistic diversity with multiple dialects spoken across Italy.

    For example, the Tuscan dialect has historically been recognized as the basis for standard Italian, largely due to its use in influential literature. However, other dialects from regions like Sicily or Lombardy vary significantly from Tuscan Italian in terms of pronunciation, vocabulary and syntax, reflecting the diverse cultural landscapes and histories of Italy’s regions.

    Another example of this variation of dialect within a single language is found in the United Kingdom. For instance, the Cockney dialect, originating from London’s East End, is renowned for its rhyming slang and distinct vowel sounds, serving as a prime example of spoken dialects that emphasize the importance of oral tradition. Contrastingly, the Geordie dialect, native to Newcastle and the surrounding areas, boasts an entirely different set of vocabulary, pronunciation patterns, and even grammatical structures, further highlighting the diverse range of spoken dialects within the standard English language.

    What is the difference between a dialect and an accent?

    The distinction between a dialect and an accent is subtle yet significant. An accent relates solely to differences in pronunciation - the distinct manner in which people say words, often influenced by unique speech patterns that can vary significantly across different languages and regions.

    In contrast, a dialect encompasses not only pronunciation and accent but also includes specific grammar and vocabulary. Accents can be a component of a dialect, but dialects offer a broader spectrum of linguistic variety, including lexical and grammatical differences.

    For instance, someone might speak English with a Scottish accent but use the same grammatical structures and vocabulary as an English speaker from London; however, Scots, a variety spoken in Scotland, is considered a dialect (or even a separate, distinct language, by some) because it possesses unique grammar, vocabulary and pronunciation.

    Why are different dialects important?

    Dialects are more than just linguistic variations; they are windows into communities' cultural and social fabric. They carry with them histories, traditions and the identity of their speakers. Some dialects are even considered 'distinct languages' by their speakers, highlighting the deep cultural significance of these linguistic forms. Learning about dialects, including regional dialects, can thus offer insights into:

    • Cultural contexts: Understanding the dialects of a language, especially regional dialects, can provide language learners with a richer cultural understanding and a more nuanced perspective of the language’s speakers. This exploration into regional dialects reveals the arbitrary distinction between 'standard' and 'nonstandard' dialects, which is often based on social, political, cultural, or historical considerations.
    • Social dynamics: Dialects can reflect social distinctions, historical migrations and contact with other languages, offering clues about social hierarchies, historical conflicts and integrations.
    • Language evolution: Studying dialects reveals how languages change over time, adapting to societies' needs, migrations and innovations.
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    English tongue twisters to test your English skills

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    “She sells seashells by the seashore” and "If a woodchuck could chuck wood" are classic tongue twisters and aren’t just whimsical phrases but one of many tools language learners use to polish their pronunciation and articulate troublesome English sounds. For students and enthusiasts alike, tongue twisters are not only entertaining but they also serve as an effective and fun way to test and improve your English skills.

    In this blog post, we’ll explore some challenging English tongue twisters perfect for language learners seeking to refine their pronunciation. Of course, the best way to use these tongue twisters is to say them out loud–so don’t just read them; try to repeat them and see how fast you can go without stumbling. Incorporating funny tongue twisters into your practice can make learning more enjoyable for kids and adults alike.

  • A businessman writing on a whiteboard

    A guide to mastering business English writing

    By app Languages
    Reading time: 5 minutes

    Effective communication is critical in the fast-paced world of global commerce. For non-fluent English speakers (or emerging professionals who have just entered their first business careers), crafting compelling work documents can be a daunting task. Mastering workplace writing skills is vital whether you're seeking to close a deal, make contacts, establish a professional relationship or simply make your day-to-day correspondence more impactful.

    Understanding the nuances of business English and applying them skillfully can set your company and you apart in the competitive corporate arena. Have a look at our guide on how to improve your corporate English writing skills.

    What is it?

    Business writing refers to the clear and purposeful use of language in written form within a professional context. It encompasses a wide range of documents, including emails, reports, proposals and presentations, tailored to communicate effectively with clients, colleagues and stakeholders. That can also include writing web content for professional audiences and clients.

    What's an example of business writing?

    One example is a formal email to a client:

    Subject: Proposal for Partnership

    Dear Mr. Smith,

    I hope this email finds you well. I'm writing to present a partnership opportunity with XYZ Corp that aligns with your company's goals for expansion and innovation.

    [...]

    I look forward to your response and the possibility of future collaboration.

    Warm regards,

    Jane Doe

    Why is effective business writing important?

    Effective business writing is crucial as it reflects the professionalism and credibility of an individual and their organization. It ensures that the message is understood as intended, which is pivotal in decision-making processes and maintaining positive business relationships.

    Clear writing improves workplace communication by minimizing misunderstandings, saving time and enhancing productivity. It facilitates seamless collaboration between teams and departments and aids in developing and maintaining a positive professional image.

    Key elements of professional English writing

    When crafting business documents, several key elements ensure your workplace writing is effective and well-received. These elements include:

    • Structure and organization:A well-structured document with a clear introduction, body and conclusion makes your content more understandable and engaging. Use headings and bullet points to break down information and guide the reader through your message.
    • Tone and formality: The tone should match the context and purpose of your communication. While a business proposal might require formal language, an internal email to colleagues can be less formal. Understanding the nuances of tone can greatly impact how your message is perceived.
    • Purpose-driven writing: Every piece of corporate writing should have a clear purpose. Whether it's to inform, persuade, request or confirm, keeping the purpose in mind ensures that your writing is focused and achieves its intended goal.
    • Attention to detail: Precision and accuracy are paramount. This includes correct grammar, punctuation and spelling, as well as ensuring that all facts and figures mentioned are accurate. Errors in your writing can diminish your credibility and confuse the message.
    • Cultural sensitivity: In a global business environment, it is crucial to be aware of cultural differences and avoid culturally sensitive phrases. This sensitivity can prevent misunderstandings and foster more harmonious business relations.

    By focusing on these elements of workplace writing, you can enhance your business English writing and ensure it's both professional and effective.

    How can I improve my professional English writing?

    Improving your business English writing involves focusing on clarity, conciseness and appropriateness. Here are a few strategies to get you started:

    • Immerse yourself in business language: Read a variety of business-related materials such as reports, emails and articles.
    • Practice regularly: Engage in writing exercises that mimic real-world business scenarios.
    • Get feedback: Have your writing reviewed by proficient English speakers and incorporate their suggestions.
    • Brush up on basics: Reinforce your understanding of grammar, vocabulary and punctuation.
    • Utilize technology: Take advantage of language learning apps and online courses that offer business English modules. These tools can provide interactive learning experiences and immediate feedback.
    • Join professional networks: Participate in forums and networking groups where business English is used. Observing and engaging in discussions can enhance your understanding and application of business terminologies and conventions.

    Practical business writing tips

    You've got a writing task to start but you don't quite know how to approach it. Here are some actionable steps to help you:

    • Start with a clear purpose: Define the objective of your document and stick to it.
    • Organize your thoughts: Use headings, bullet points and paragraphs to structure your content logically.
    • Be concise: Use straightforward language and eliminate redundant words.
    • Use an appropriate tone: Maintain professionalism and consider the cultural context of your audience.
    • Revise and edit: Always revise your work for errors and clarity before sending it.

    Bad corporate writing

    To illustrate what to avoid, here are a few examples of bad writing:

    • Overuse of complex vocabulary leading to confusing sentences.
    • Long-winded paragraphs that bury the main point.
    • Casual or inappropriate language and words that don't fit the business context.
    • Writing that lacks a clear call to action.
    • Ignoring cultural nuances and making assumptions based on one's own cultural context. This can lead to misinterpretations or even offense, undermining the purpose of the communication.

    A bad example

    Applying the points above, you can begin to see how this message uses some of these examples, this could be perfectly fine for written conversation with a friend but not on a more serious, professional level:

    Subject: Quick Hello and Ask

    Hey!

    Hope this message finds ya in good spirits. Wanna catch up real quick this Thursday on a lil' something I've got on my mind? Got an idea that might just be up your alley - think major game-changer vibes for both of us. Let's make it happen. Excited to hear your thoughts!

    Cheers!

    Alex

    The effects of poor professional writing

    Poor business writing can have far-reaching repercussions that can significantly impact an individual's career progression as well as an organization's reputation. Ineffective communication may lead to misunderstandings and loss of opportunities, eroding trust between parties and taking a toll on professional relationships. It's not just about immediate confusion or delays; the long-term effects can include the potential loss of business, as clients and partners may perceive inefficiency and lack of professionalism.

    English for effective business writing

    Mastering workplace writing is a continuous process that demands dedication and practice. By focusing on clarity, structure and an audience-centered approach, you can craft messages that not only inform customers but also influence them.

    Keep refining your skills, taking feedback positively, and staying updated with trends. Your written word has the potential to make a real impact in the business world, so wield your pen (or keyboard) and write with confidence and precision.

    Unlock your full potential in the business world with our comprehensive Business English courses. Also, check out our post '5 ways to politely say no in business English' and other language learning posts.