Hard skills vs. soft skills: The impact of language learning

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Reading time: 6 minutes

Hard skills and soft skills play a crucial role in defining career success and progression. The difference between hard skills and soft skills is that hard skills are teachable, technical, measurable abilities specific to particular jobs, while soft skills are more interpersonal, universal and related to personality traits. While hard skills refer to the technical knowledge and specific abilities required to perform a job, soft skills are more intangible. They encompass the interpersonal attributes and personality traits that enable individuals to communicate effectively, work collaboratively and adapt to changes in the workplace environment.

In this blog post, we will explore how learning a new language can significantly enhance both hard and soft skills, making you a more versatile and effective professional in today’s multifaceted work environment.

Understanding the balance of hard and soft skills

Hard skills might get your foot in the door, showcasing your qualifications for a position. Developing hard skills to stand out from other job seekers is crucial; take advantage of classes, webinars and workshops offered by your current employer to develop hard skills and learn new technical skills. Examples include proficiency in a particular software, certification in a specific field, or mastery of a technical domain. However, it’s the soft skills, such as effective communication, collaboration, critical thinking and emotional intelligence, that propel you through the door and into the realms of career advancement. Recent research underscores the growing importance of English proficiency as a pivotal element in this dynamic, equally vital for enhancing both sets of skills.

What are examples of soft skills?

Soft skills encompass a wide range of attributes that can significantly impact workplace efficiency and harmony. Examples of essential soft skills include:

Communication: The ability to convey information clearly and effectively is paramount. This includes both verbal and written communication, as well as active listening skills.

Teamwork: Collaborating well with others, often with diverse backgrounds and perspectives, to achieve common goals.

Problem-solving: The capability to analyze situations, identify problems and devise effective solutions.

Adaptability: The readiness to adjust to new conditions, workflows, or technologies, demonstrating flexibility in the face of change.

Critical thinking: The process of objectively analyzing information to make informed decisions.

Emotional intelligence: The ability to understand, manage and utilize one's emotions constructively while also recognizing and influencing the emotions of others.

What are examples of hard skills?

Hard skills are quantifiable, teachable abilities specific to a job or industry. These skills are typically acquired through formal education, training programs and practical experience. Some examples of essential hard skills include:

Computer programming: Proficiency in coding and programming languages, such as Python, Java, C++, or HTML/CSS is crucial for software development and web design roles.

Data analysis: The ability to interpret complex data sets using tools like Excel, SQL, or R, providing valuable insights and informing decision-making processes.

Graphic design: Mastery of design software such as Adobe Photoshop, Illustrator, and InDesign, enabling the creation of visual content for various media.

Foreign language proficiency: Fluency in a second language can be an asset in international business, for example, in translation services or customer support roles.

Project management: Knowledge of project management methodologies (e.g., Agile, Scrum) and tools (e.g., Microsoft Project, Jira) to plan, execute and oversee projects effectively.

Technical writing: The skill of crafting clear, precise documentation and instructional materials, essential in industries such as engineering, IT and pharmaceuticals.

The importance of language learning for professional development

In our ever-growing globalized economy, English stands as the primary language in countless professions. Developing leadership skills is also crucial for career advancement, as it enhances your ability to manage teams and projects effectively. The ability to articulate ideas clearly, understand complex instructions and foster meaningful connections across diverse cultural boundaries is more than just another skill—it is a necessity. Interpersonal skills are crucial in how people get along with each other, communicate and collaborate effectively in the workplace. Learning English, or improving your proficiency, can substantially impact your hard and soft skills alike. It reinforces your ability to communicate effectively, boosts confidence in professional settings and enhances your global perspective—an indispensable asset in today’s interconnected world.

Our research in the GSE impact of English report reveals a clear consensus among professionals regarding the utility of English in the workplace. An overwhelming percentage believes that English proficiency directly affects career opportunities, earning potential and job satisfaction.ÌýAlmost half say that improving their English has led to feeling more confident, not just at work but also in other areas of their lives. 85% of respondents believe English is a vital skill for professional success.Ìý56% believe that those who can communicate effectively in English can earn up to 50% more, so you can see why learning a new language can be essential for your career progression and how it can support both your hard and soft skill development.

Language learning platforms, such as the ÃÛÌÒapp English Journey and Mondly by ÃÛÌÒapp, bolster both hard and soft skills by focusing on practical, applicable knowledge such as negotiating, presenting opinions and leadership. Apps are a popular option, 56% of employees use self-service tools such as language learning apps.

Language learning also complements digital literacy in an age when technology is in every aspect of our lives. With the majority of respondents indicating a preference for self-service tools and social media to improve their English, it’s evident that tech-savvy learners are utilizing modern resources to bridge the gap between formal education and the demands of the workplace.

What skills can good English help you with?

Soft skills

Good English skills can greatly enhance your soft skills in the modern workplace. Enhanced communication allows you to articulate ideas clearly, listen actively and engage in productive dialogues. Strong English proficiency aids in problem-solving and critical thinking by enabling you to analyze information and make informed decisions.

It also boosts adaptability, helping you navigate global work environments and cultural contexts. Improved English skills bolster emotional intelligence, aiding in personal interactions, managing relationships and resolving conflicts. Lastly, proficient English enhances leadership by empowering you to inspire, guide and advocate effectively for your team. It is important not to pit soft skills against hard skills but to develop both in tandem for a well-rounded skill set.

Hard skills

Strong English skills are essential for enhancing your hard skills and thriving in technical and professional domains. Proficiency in English grants access to a vast array of technical literature, online courses and research papers. It also aids in understanding certification programs, exams and professional certificates in industries like IT, finance and engineering. Obtaining a professional certificate can significantly strengthen your technical and workplace skills, making you more competitive in your field.

Effective English communication is crucial during interviews. It helps you convey your technical abilities clearly and ensures smooth interactions with colleagues.

Showcasing your skills

When it comes to listing these enriched skills on a resume, it is crucial to tailor your resume to match the specific soft and hard skills and qualifications mentioned in the job description. Additionally, highlighting any professional certificates can significantly strengthen your skill set and demonstrate your commitment to continuous learning.

Clarity and honesty are paramount. Clearly show your hard skills with specific certifications or proficiencies and illustrate your soft skills through concrete examples of teamwork, leadership roles, or how you’ve effectively managed work-related challenges. Incorporating language proficiencies, especially English, can set you apart, signaling to potential employers your readiness to engage in a globalized market.

The language learning advantage

The symbiotic relationship between hard and soft skills is undeniable and English proficiency stands at the confluence, enhancing both. For professionals eager to assert their competitive edge, understanding this balance and investing in language learning can yield considerable dividends.

In today’s competitive job market, distinguishing yourself through a commitment to continuous learning—especially in languages—can make all the difference. Workplace skills are increasingly in demand and many employers find it challenging to fill positions due to a lack of these valuable skills. Refine your skills, boost your professional value and broaden your career prospects. Remember, in the quest for professional development, every word counts.

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    Maximising workforce potential: The top benefits of language training

    By ÃÛÌÒapp Languages
    Reading time: 9 minutes

    In today's globally connected business landscape, language training is not merely an added advantage but a critical component for companies seeking to maximize their team's potential. Being proficient in multiple languages enables effective communication, promotes cross-cultural understanding, and enhances networking capabilities.

    As businesses expand their operations globally, the proficiency to communicate in the native languages of clients and partners becomes crucial. This essential skill, proficiency in spoken languages, fosters trust and paves the way for more successful negotiations. Linguistic adaptability is becoming a pivotal requisite for organizations that aim to thrive in international commerce's dynamic and diverse environment.

    Understanding the concept of language training

    Acquiring a second language through language learning involves a systematic approach. It focuses on studying one language with the aim of enhancing communication skills in professional, educational and personal settings. This form of education transcends mere memorization and language study of vocabulary and grammar in a single language. It strives to foster a profound understanding of linguistic subtleties and cultural aspects across multiple languages.

    Language learning mastery accelerates critical thinking and adaptation to communication challenges, resulting in stronger, more meaningful connections in a multilingual, interconnected world. Mastering more than one language in today's diverse business world is not simply about translation; it's about gaining a competitive edge by understanding the nuances and cultural contexts that can inform and enhance global relationships.

    Consequently, language learning not only equips individuals with the tools required for effective dialogue but also sharpens cognitive abilities, paves the way for greater empathy towards other languages and cultures, and opens a doorway to a wealth of new personal and professional opportunities.

    The direct benefits of corporate language training for employees

    Enhanced communication skills

    Through language training, employees develop better listening abilities, pronunciation and vocabulary that collectively improve their overall communication proficiency. They gain a deeper understanding of the subtleties of language, allowing them to convey messages more clearly and comprehend others with increased accuracy.

    Language learning is crucial in fostering more profound connections with colleagues and clients.ÌýLearning languages goes beyond mere verbal exchange; it immerses individuals in the subtleties of different cultures, fostering a global mindset and sensitivity that are invaluable assets in today's international market. Individuals can cultivate more meaningful relationships by showcasing empathy and a genuine interest in cultural engagement with other cultures and other languages.

    Boosted confidence

    The fluency attained through dedicated language training significantly elevates an employee's self-assurance in their professional capabilities. Confident employees are more likely to engage in discussions, present ideas articulately, and assert their viewpoints in negotiations—key catalysts in driving innovation and business growth. Achieving fluency in learning a second language or foreign mother tongue is a commendable milestone that fosters employees' sense of accomplishment and self-worth.

    Furthermore, through additional language learning, employees not only enhance their communication abilities but also increase their propensity to establish rapport with international clients and partners. This, in turn, fosters more fruitful and harmonious professional relationships. In essence, language proficiency in more than just one other language, empowers individuals to operate beyond their comfort zones, thereby driving both personal and professional growth.

    Career advancement opportunities

    Language skills are not just tools for effective communication—they can be a catalyst for career advancement.

    Acquiring proficiency in a first or second language, a foreign tongue or an additional second language can also open the door to new roles within the company, such as international liaison or translator, which may have been unattainable otherwise. Mastering more than one language not only signifies an individual's ability to engage in varied linguistic exchanges but also demonstrates a commitment to personal development and an understanding of the evolving demands of the global marketplace.

    Employees with multilingual capabilities are often perceived as valuable assets who can seamlessly interact with diverse markets, making them prime candidates for promotions and leadership positions.

    Furthermore, as companies increasingly value global collaboration, being able to negotiate and network in a different culture and other languages can lead to being entrusted with more strategic projects and overseas postings. These opportunities broaden an individual's experience of the global economy and exposure to learning a second or third language, preparing them for a variety of influential roles within the ever-expanding global business arena.

    Cognitive benefits of language learning

    The process of acquiring and learning a new language thus does much more than merely expand an individual’s ability to communicate in only one language; it also provides significant cognitive enhancements.

    As individuals learn and use a second language, they engage in mental exercises that strengthen their brain and the new language's neural pathways, leading to better memory retention and recall of the new language.

    This cognitive exercise extends beyond language acquisition, enhancing the brain's ability to handle complex situations and solve problems more efficiently. Bilingual or multilingual individuals often demonstrate enhanced proficiency in recognizing essential components of complex problem-solving challenges and crafting innovative solutions. This ability stems from their adeptness and other skills acquired through language diversity.

    The practice of switching between languages enhances multitasking abilities, making language learners more effective in navigating tasks that require an attention span juggling multiple priorities. These cognitive side benefits of learning can have profound implications, contributing to an individual's mental agility and resilience in both personal and professional contexts. You can read more in our post 'ÌýBeing bilingual can help keep your brain in good condition'.

  • A group of children at a desk playing a baord game with a teacher smiling looking over them

    Preparing for the PEIC YL oral test

    By ÃÛÌÒapp Languages

    Younger learners may find speaking in English comes easily to them, more so than reading and writing. However, they need to be well-prepared and familiar with what they have to do in order to be successful in an exam. Let’s look at a few ways we can prepare our students for the International Certificate Young Learners (PEIC YL) oral test and have fun along the way!

    The test

    The PEIC YL oral test includes two speaking tasks that have an emphasis on real-life communication. Throughout the four levels, the format of the speaking tasks remains the same, with questions and topics suitable for each level and age group.

    Learners take the oral test in groups of five, with one examiner, who gives instructions and assesses the learners.

    • The first speaking task consists of a question and answer activity played as a board game. In their group of five, students take turns to throw a dice and move around the board/cards. When they land on a square, they read out a question which they should direct at another student, who then responds. Each question has a corresponding picture, which helps scaffold the task and give clues to what the question means.
    • In the second task, each student gives a short talk about a topic. Students take turns to pick a topic card and then talk about the topic for one minute. The other students in the group then ask questions related to the topic.

    For both parts of the test students are assessed on their vocabulary, grammar, and pronunciation.

    Classroom activities

    There are lots of ways in which you can prepare your learners for the test in class. The game-like format of the speaking test makes practicing the tasks an ideal end-of-lesson activity. Here are a few ideas:

    Play board games

    Playing board games will allow learners to get used to the functional language they will need to play games, e.g. "It’s your turn" / "Where’s the dice?".

    It will also give them plenty of practice in counting the squares in English, which they are expected to do in the test. You can use traditional board games designed for English language learners or make your own.

    Include questions on familiar topics such as family, clothes, or vacations.

    Make collaborative board games

    Young learners love to make things so why not have them make their own board games and cards? Put students in groups to make a board game for the other groups to play. You can provide a board template, have them write questions, and draw pictures in the squares.

    Make sure you have students write a rough draft of their questions first so that you can check for any errors. It can be helpful to write example questions and prompts on the board as a guide, e.g. 'What (sports) do you play at school?' 'How often do you …?'. Depending on the level, students will need to include questions in a variety of present/past/future tenses.

    Use student pictures

    To prepare for the short talk, give students plenty of practice at speaking for one minute. One way of making this more engaging is by having the students choose their own topics by talking about pictures they have drawn or taken.

    If students have mobile phones, you can ask them to choose a photo from the gallery and discuss it with a partner. If mobile phones are not an option, have them bring in some photos from home. These could be pictures taken on vacation, birthday parties, or at other celebrations.Ìý

    You could also write a list of topics on the board, have each student choose one, and draw a picture to illustrate it.

    Tips

    • Make sure students are used to playing board games and know rules and functional language.
    • Practice turn taking and asking/answering questions regularly.
    • Encourage students to listen carefully to questions and to read them thoroughly, paying attention to the verb forms used. They should aim to use the same verb form in their answer.
    • Give learners practice speaking in one-minute turns.
    • Use your course book unit topic to include similar speaking tasks in lessons.
    • Make a set of laminated picture cards for students to practice both parts of the test.
    • Write questions and topics on popsicle sticks or cards for fast finishers.

    The key to good test preparation is to make it a part of your regular lessons, rather than something you do in just the weeks before the test. The more familiar your students are with the tasks, the more relaxed they will be on the day of the test.

  • A woman sat in front of a laptop, with a pen in hand and a paper on the desk. She is looking at the camera

    International Certificate home testing: Benefits, rules and requirements

    By ÃÛÌÒapp Languages

    Education has embraced remote and hybrid learning – and it looks like it’s here to stay as a more accessible option for students everywhere. For the same reasons, even higher-stakes English exams are proving it’s possible to throw off old-fashioned approaches and adapt to the changing needs and expectations of today’s test-takers. The ÃÛÌÒapp English International Certificate is available online (as well as in paper-based format) and can be taken in a home environment. It has a number of benefits for both teachers and test takers.

    In this post, we will look at why testing from home is a good option and explore the rules and requirements for the online ÃÛÌÒapp English International Certificate.

    5 benefits of remote language testing

    1. Flexibility to take the test anywhere

    One of the great things about taking the online International Certificate is that test-takers can do it from any private location with a reliable internet connection.

    While we offer the option to take the test in one of our authorized computer-based testing centers, we now also offer testing from home with the . Both delivery methods are backed by the same level of robust security, meaning International Certificate test results can be equally trusted regardless of where the test was taken.

    2. Fits into learners’ schedules

    The online International Certificate allows test-takers to schedule their 2-hour test at a time that fits into their timetable and is not restricted by location. This means that they don’t have to take time off work or education to take the test, or suffer the additional stress or inconvenience this can cause to their lives.

    Using just one system and one log-in, they register for the test, schedule it for whenever suits them and then, when the time comes, sign in to gain access to the online proctoring system.

    3. Easy-to-use testing platform

    The International Certificate is available through , the online assessment portal that brings teachers, test-takers and tests together in a single, user-friendly space.

    Test Hub is extremely straightforward to use for scheduling, taking tests and accessing results – while also delivering powerful, data-rich insights into test performance for both teachers and test-takers.

    Furthermore, we have clear resources showing new users how to navigate the platform, as well as online videos on to help learners familiarize themselves with the online International Certificate format.

    Also available through Test Hub is the Readiness Test, which predicts readiness to pass the International Certificate, as well as the Level and Benchmark Tests – assessments that teachers find invaluable for placing new students in the right class and tracking their progress to proficiency.

    4. Quicker to mark and issue results

    All tests are scored using an AI system. This speeds up the turnaround time for results, making the whole process much more efficient than the paper-based exam.

    Governments trust ÃÛÌÒapp’s world-leading scoring technology, businesses and universities globally and is powered by the expert input of thousands of skilled, experienced English teachers. Since 2022, the online International Certificate has been scored entirely using this system, bringing the score turnaround time to under 2 weeks – a fraction of the time taken to score the paper-based test.

    5. Accessible to all

    Running an assessment online means that many people from around the world can access it. So, this will allow people in some of the world's most remote areas to get a recognized English certificate and change their lives, as long as they meet the following requirements.

    ÃÛÌÒapp English International Certificate requirements

    There are a that test-takers need to be aware of when taking the exam from home. These include:

    • a computerÌý- test-takers must have access to a computer or laptop for the test duration. We recommend using a personal rather than a work computer as the testing software uses a secure browser that restricts other programs from running. Therefore, firewalls or network settings on work computers may cause problems.
    • a government-issued ID - To sign in to the online testing system, test-takers must have their government-issued ID, such as a passport, identification card or driving license, ready to present.
    • internet access - As the test requires continuous audio and video streaming, test-takers need to maintain a good internet connection. Additionally, we recommend connecting to a hardwire ethernet cable. Alternatively, test-takers should ask others at home to avoid using the internet during the exam.
    • a headsetÌý- Test-takers need a wired headset to take the test, rather than a Bluetooth one. This needs to include a microphone. Make sure it is of good sound quality so that tasks can be completed effectively.
    • a webcam - Test-takers need a webcam as they’ll be monitored by our online proctoring system throughout. This is to ensure that they do not have help from another person, or their notes nearby.
    • a private testing space - Test-takers must ensure they have a quiet and comfortable location that is completely private while doing the test. The proctor must end the session if anyone appears – even momentarily – during the test. The candidate is the only person allowed to see and answer the test questions.

    The International Certificate testing rules

    There are a number of simple, yet critical rules to follow when taking the International Certificate test from home. These include:

    • minors need adult consent - Test-takers who are under 18, an adult must be present to show their ID and provide consent. Then they must leave the room for the test to begin.
    • test taker must remain in webcam view - The test is under 2 hours with one optional 10-minute break. Aside from this break, people taking the test must not stand up or leave their workspace.
    • remove watches - Test-takers must remove all watches and smart watches to be stored out of sight.
    • store personal items away - Test-takers must store all their personal items out of reach during the test. They can not use phones, books, pens, notes or whiteboards.
    • clear exam workspace - There shouldn’t be any clutter on the desk or workspace. The proctor will check that no prohibited items are in the room before beginning.
    • no handwritten notes allowed - Test-takers are not permitted to take handwritten notes during the test. They may use the notes feature in their browser to take notes.