The ultimate guide to English tests for business: Everything HR professionals need to know

Samantha Ball
A group of business people sat on a sofa together
Reading time: 8 minutes

No matter what industry you work in, effective communication is key. For many companies, this means ensuring their employees have strong English language skills. As an HR professional, you have the power to play a pivotal role in this process. English tests can be invaluable tools for improving hiring processes, assessing communication skills, and enhancing overall team productivity. This guide will provide you with everything you need to know about using English tests in your business.

For more guidance on hiring with confidence, also take a look at our simpleÌýguide to language skill assessment.

Part 1: Understanding English tests

Types of business English tests commonly used in business

When it comes to English tests, there are several types commonly used in the corporate world:

  • General proficiency tests: These assess overall English skills, including reading, writing, speaking, and listening. Examples include the TOEIC (Test of English for International Communication), PTE (ÃÛÌÒapp Test of English) and IELTS (International English Language Testing System).
  • Business English tests: These focus specifically on business-related language skills. Versant by ÃÛÌÒapp and the BEC (Business English Certificate) are some main examples.
  • Skills-specific tests: These assessments evaluate specific skills, such as writing or speaking, in a business setting. Proficiency in English vocabulary is particularly important in these tests, especially for business English. It involves understanding and using business-specific terminology effectively and measures proficiency across listening, speaking, reading, and writing skills on the GSE or CEFR scale.

How these tests are designed and scored

English tests are usually created by language experts and psychometricians to ensure their reliability and validity. These tests include different types of questions, such as multiple-choice, essays, and spoken responses. Objective questions can be scored by a computer, while essays and spoken responses are typically graded by trained examiners.

Differences between various English proficiency tests

Each English proficiency test has its unique characteristics. For instance, the TOEIC focuses on everyday workplace language, making it better suited for general office environments. On the other hand, the BEC is tailored for more specific business interactions, such as negotiations and presentations. Versant by ÃÛÌÒapp tests offer a distinctive approach to assessing English proficiency with a focus on communication skills that are critical in a business context. Unlike traditional tests, Versant by ÃÛÌÒapp assessments assess various aspects of speech, such as pronunciation, fluency, vocabulary, and syntax for a more rounded overview. Understanding these differences can help you choose the right test for your needs.

Get in touch to find out how we can help with your testing solutions

Part 2: Benefits of English tests for businesses

Improving candidate selection processes

English tests play an important role in identifying candidates best qualified for the job, significantly enhancing your hiring process. '' by Randall L. Jones and Bernard Spolsky emphasize the importance of improving candidate selection processes through effective English proficiency tests.

The papers highlight the critical role of assessing speaking, listening, and reading skills to ensure accurate measurement of job-related language abilities. Various methods, such as oral interviews, listening comprehension tests, and contextual reading assessments, are discussed for their validity and effectiveness in evaluating communicative competence. By enhancing these testing techniques, organizations can make more informed and objective hiring decisions, ultimately leading to better job performance and reduced turnover.Ìý

Reducing employee turnover

Properly designed selection processes that incorporate English tests can also help in reducing employee turnover. When you assess language skills effectively, you are more likely to hire candidates who fit well with the job requirements and the company culture. (2009) underscores this point. 'Hiring for retention and performance' reveals that thorough selection processes can significantly decrease employee turnover. By employing these comprehensive assessments, businesses can save on the high costs associated with recruitment and training, while fostering a more stable and cohesive workforce.

Enhancing candidate experience and perception

Incorporating English tests into your hiring process not only helps in selecting the right candidates but also contributes to a fair and transparent selection procedure. Applicants often have better experiences and perceptions of the selection process when they feel the testing procedures are just and clear.

According to an analysis by Hausknecht, J. P., Day, D. V., & Thomas, S. C. (2004), fair and transparent testing procedures can greatly improve candidate reactions. found that when candidates perceive the selection process as equitable, they are more likely to view the organization positively, regardless of the outcome. This can enhance your company’s reputation and attract high-quality candidates in the future.

Assessing communication skills for specific job roles

Different job roles require different levels of English proficiency. For example, a customer service representative might need strong speaking and listening skills, while a technical writer would need excellent writing abilities. English tests allow you to assess these specific skills, ensuring you hire the best fit for each role.

Enhancing team dynamics and productivity

Language barriers can hinder team collaboration and efficiency. By ensuring all employees have a solid command of English, you can improve communication, reduce misunderstandings, and boost overall productivity.Ìý

Part 3: Implementing English tests in the hiring process

Best practices for integrating English tests into recruitment

To effectively integrate English tests into your recruitment process, follow these best practices:

  1. Identify key language skills: Determine which English skills are most important for each job role.
  2. Choose the right test: Select a test that accurately assesses these skills.
  3. Train your team: Ensure your HR team is trained to administer and interpret the tests.
  4. Provide feedback and utilize task management: Offer candidates constructive feedback based on their test results and incorporate task management to streamline the workflow, making the hiring process faster and more efficient.

Additionally, using recruitment tools like Versant by ÃÛÌÒapp can significantly simplify the recruitment process, broadening your network of potential candidates and ensuring a more productive, cost-effective, and unbiased hiring process.

Legal and ethical considerations

It's important to be aware of legal and ethical considerations when implementing English tests. Ensure that your tests are fair and non-discriminatory. Provide reasonable accommodations for candidates with disabilities and be transparent about how the test results will be used in the hiring process.

Tools and platforms for administering tests

There are several tools and platforms available for administering English tests. Some popular options include:

  • Online testing platforms: These offer flexibility and convenience. Like Versant by ÃÛÌÒapp testing solutions.
  • In-house testing solutions: These can be customized to your specific needs.
  • Third-party providers: Companies like ÃÛÌÒapp offer comprehensive testing services.

Video interviewing has become an indispensable tool in the candidate assessment process. Recruiters can conduct both live and pre-recorded interviews, which integrate seamlessly with applicant tracking systems. This technology overcomes geographical and timezone limitations, speeds up the screening process, and leverages AI-powered features for enhanced decision-making.

Conclusion

Incorporating English tests into your hiring process can offer numerous benefits, from improving candidate selection to boosting team productivity. As the market for English assessment in the business sector continues to grow, staying ahead of the curve can give your company a competitive advantage.

Whether you’re just starting out or looking to refine your current approach, now is the perfect time to consider integrating English tests into your recruitment strategy. Enhance your recruitment process with English tests and take your business to new heights. Incorporating these assessments is crucial for making informed talent management decisions, especially in evaluating job applicants and identifying qualified candidates for promotion.

For more insights and resources on improving your hiring processes, connect with us today and discover how we can support you on this journey.

Explore Versant by ÃÛÌÒapp

Contact us to find out more

Frequently asked questions

More blogs from ÃÛÌÒapp

  • Teacher stood at the front of the class writing on a interactive whiteboard

    GSE Teacher Toolkit: Planning a communicative grammar lesson

    By Sara Davila
    Reading time: 4 minutes

    Planning grammar lessons with the GSE Teacher Toolkit

    Grammar is one of the core areas of language teaching. Often, new teachers are nervous about teaching it, but sooner or later, all English teachers will have to get to grips with it. Whether you love or hate teaching grammar to your students, the makes planning a successful grammar lesson easier than ever.Ìý

    When it comes to planning a grammar-focused lesson, there are two main strategies to choose from: a communicative approach or a focus-on-form approach. The communicative approach is more commonly used.Ìý

    So, let’s have a look at how the GSE Teacher Toolkit can help you plan a communicative grammar lesson that is effective and engaging for your students.Ìý

    Teaching communicative grammar

    When you’re planning a grammar lesson, you want to be sure there is a reason for students to use the grammar point that you’re going to teach. That way, your students will be more motivated to learn the form and practise using it correctly.Ìý

    Using and applying grammar generally requires producing something. That’s why grammar, as an enabling skill, is often aligned to speaking and writing, the productive skills. When you want your students to use or produce a particular grammar form, you can begin by looking for the associated skills in speaking and writing.Ìý

    Choosing a skill to teach

    Imagine that you have a class that is learning at an A2 level (35 - 40 on the GSE range). You’ll want to help them work towards A2+/B1. So, it’s a good idea to plan lessons around skills that are in your target GSE range to push their progress.Ìý

    In order to plan an A2+ range speaking class, you can filter the GSE Teacher Toolkit to look in your target learning range for specific skills to teach:Ìý

  • Two friends reading a book together smiling

    Funny literal translations from around the world

    By
    Reading time: 3 minutes

    One of the fun things about learning a new language is discovering how different cultures describe everyday objects and concepts. Sometimes, these descriptions are so literal and imaginative that they bring a smile to our faces (and maybe a few confused looks). Here are some examples of words in other languages that, when translated literally, are probably not what you expected.

  • A young girl sat at a desk smiling at the front of the class, with other students in the background.

    Four motivating activities to teach core values through reading

    By Nicola Schofield
    Reading time: 4 minutes

    Teaching ourÌýchildren coreÌývalues is so important in helping them to becomeÌýhappy,Ìýwell-balancedÌýcitizens who will make a positive contributionÌýtoÌýour future society.Ìý

    Values are present and visible everywhere and they areÌýtheÌýfoundation or starting point from where we make our decisions, which ultimately determine our futures. It is,Ìýtherefore,Ìýimportant that our children learn a strong, moral set of values that will help guide them as they grow older,Ìýinform their decisions,Ìýhelp them toÌýknow right from wrong, solve problems, assert themselves and build self-esteem and confidence.

    Values can beÌýbuiltÌýon aÌýpersonal level or evenÌýshared atÌýa group level such as a family and friendship group.ÌýHowever, we often see them on a larger scale within communities, countries or even the whole world.Ìý

    Having a shared set of values connects peopleÌýon a deeper levelÌýand helps us to all work towards the same goals and standards – they canÌýeven encourage people to see the similarities between each other, rather than theÌýdifferences.Ìý

    Learning values through reading

    Children learn about values through their families, friends, and teachers, through what they watch or listen to and through their life experiences. They also learn about valuesÌýthrough the books they read.ÌýThese lessonsÌýcan be subtle but are oftenÌýextremely powerful andÌýcanÌýhave a significant impact and influence.

    As an example, let’s have a look at how shared valuesÌýareÌýexplored in theÌýnew graded readers series for young learners,ÌýDisney Kids Readers, where special emphasis has been put on exploring values within a story.ÌýAt the end, you will find severalÌývalue-based activitiesÌýthat you can download for use in the classroom orÌýasÌýan activity at home.Ìý

    HowÌýdo Disney Kids Readers teach core values?

    1. Learning through stories that are already familiar can help children to trust in and take on board the key messages much more easily. Familiarity can break down many barriers to communication and help us understand that values are often universal.Ìý
    2. Many children are also familiar with the Disney characters and can find inspiration from reading how they react to situations in life, make decisions and behave. Children often look up to characters and can see them as role models within their own lives. As a result, the readers can be a reference point on how to respond to key life moments and how to incorporate values into real life.
    3. Also, depending on the child's age, some values may be new and children may not yet have experience with them in the real world. Therefore, the Disney stories allow them to explore these key messages through their favorite Disney character’s point of view.Ìý

    Each Disney Kids Reader is linked to a key valueÌýand contains a ‘Values’ page with aÌýshortÌýcomicÌýstripÌýthat brings to life a specific value.Ìý

    The list below detailsÌýa selection ofÌýkey values taught across the readers.ÌýYou could askÌýthe childrenÌýin your classÌýto talk about which values are most important to them and why. Ask them to give an exampleÌýofÌýa time when they have demonstrated this value in their own lives.Ìý

    Friendship, positivity, curiosity, confidence, open-mindedness, courage, determination, self-belief, responsibility, resilience, respect, honesty.

    Examples of key values inÌýDisney stories

    InÌýThe Jungle Book,ÌýfriendshipÌýis a keyÌývalue,Ìýand we learn that it is important to help our friends. Baloo helps Mowgli when he is alone in the jungle and scared. An angry tiger wants Mowgli to leave the jungle, but when Mowgli meets Baloo, he finds a friend in him. Baloo sees that Mowgli is scared and looks after him.ÌýWe learn that it is important to help our friends when they are in need.Ìý

    Do:ÌýAsk the children when they have helped their friends.

    InÌýInside Out, we learn aboutÌýsincerityÌýandÌýhowÌýimportantÌýit is to talk about how we are feeling. Riley is a teenager struggling with a whole range of emotions and we learn that life isn’t about being happy all the time and that it is okay to be sad sometimes. The children learn that this is a normal part of life and that talking it through with a friend, a parent or a teacher can help.

    Do:ÌýAsk the children if they share their feelings with others.

    Here are some activities for you to use with your class to help put into practice the core values from the readers. You can use these activities with any book, in and outside the classroom.

    1. My Values Road Sign (L3-4)

    This activityÌýisÌýa great way of talkingÌýtoÌýchildrenÌýabout their values. By creating a road sign poster,Ìýit will help them to decide which values are most important to them and it is something that they canÌýreferÌýto again and again in challenging times. They can stick it on their bedroom wall, display it on the fridge or you could even make a classroom display of shared valuesÌýwhen children have finishedÌýtheirÌýbooks!

    Download the worksheet

    Ìý2. Kindness Calendar (L4-6)

    This activity can be done as a family, with friends or as a class. The children fill in the calendar with kind actions they are going to do for 7 days. They can cut them out and placeÌýthemÌýinto a jar and ask a different family member/friend/classmate to choose one a day. Do this for a week and discuss how carrying out kind actions makes them feel.ÌýChances areÌýit will make them feel good!

    Download the worksheet

    3. Core Values Quiz (L5-6)

    Try this quiz with your class and test their values. The questions focus on the following values: sincerity, honesty, positivity, resilience and friendship. If they answer mostly As, then they already demonstrate most of the values in their lives. If they answer mostly Bs, talk to them about why it is important to be honest, positive, strong and kind. The quiz will start a meaningful conversation about their own values and how they react to common situations in life.

    Download the worksheet

    4. My future self (L1-2)

    The childrenÌýfill in the crystal ball with pictures of who they would like to be in the future. Do they want to be smart, funny, have a good job, live abroad, have a family, be rich, be a good friend or help the planet? Which of the plans make one personÌý(themselves)ÌýhappyÌýand which plans make the world better? Do they need to change any of them?

    Download the worksheet

    Read our blog posts 'Fostering self-care and wellbeing through the world of reading'Ìýand 'The importance of teaching values to young learners'.