The ultimate guide to English tests for business: Everything HR professionals need to know

Samantha Ball
A group of business people sat on a sofa together
Reading time: 8 minutes

No matter what industry you work in, effective communication is key. For many companies, this means ensuring their employees have strong English language skills. As an HR professional, you have the power to play a pivotal role in this process. English tests can be invaluable tools for improving hiring processes, assessing communication skills, and enhancing overall team productivity. This guide will provide you with everything you need to know about using English tests in your business.

For more guidance on hiring with confidence, also take a look at our simpleÌýguide to language skill assessment.

Part 1: Understanding English tests

Types of business English tests commonly used in business

When it comes to English tests, there are several types commonly used in the corporate world:

  • General proficiency tests: These assess overall English skills, including reading, writing, speaking, and listening. Examples include the TOEIC (Test of English for International Communication), PTE (ÃÛÌÒapp Test of English) and IELTS (International English Language Testing System).
  • Business English tests: These focus specifically on business-related language skills. Versant by ÃÛÌÒapp and the BEC (Business English Certificate) are some main examples.
  • Skills-specific tests: These assessments evaluate specific skills, such as writing or speaking, in a business setting. Proficiency in English vocabulary is particularly important in these tests, especially for business English. It involves understanding and using business-specific terminology effectively and measures proficiency across listening, speaking, reading, and writing skills on the GSE or CEFR scale.

How these tests are designed and scored

English tests are usually created by language experts and psychometricians to ensure their reliability and validity. These tests include different types of questions, such as multiple-choice, essays, and spoken responses. Objective questions can be scored by a computer, while essays and spoken responses are typically graded by trained examiners.

Differences between various English proficiency tests

Each English proficiency test has its unique characteristics. For instance, the TOEIC focuses on everyday workplace language, making it better suited for general office environments. On the other hand, the BEC is tailored for more specific business interactions, such as negotiations and presentations. Versant by ÃÛÌÒapp tests offer a distinctive approach to assessing English proficiency with a focus on communication skills that are critical in a business context. Unlike traditional tests, Versant by ÃÛÌÒapp assessments assess various aspects of speech, such as pronunciation, fluency, vocabulary, and syntax for a more rounded overview. Understanding these differences can help you choose the right test for your needs.

Part 2: Benefits of English tests for businesses

Improving candidate selection processes

English tests play an important role in identifying candidates best qualified for the job, significantly enhancing your hiring process. '' by Randall L. Jones and Bernard Spolsky emphasize the importance of improving candidate selection processes through effective English proficiency tests.

The papers highlight the critical role of assessing speaking, listening, and reading skills to ensure accurate measurement of job-related language abilities. Various methods, such as oral interviews, listening comprehension tests, and contextual reading assessments, are discussed for their validity and effectiveness in evaluating communicative competence. By enhancing these testing techniques, organizations can make more informed and objective hiring decisions, ultimately leading to better job performance and reduced turnover.Ìý

Reducing employee turnover

Properly designed selection processes that incorporate English tests can also help in reducing employee turnover. When you assess language skills effectively, you are more likely to hire candidates who fit well with the job requirements and the company culture. (2009) underscores this point. 'Hiring for retention and performance' reveals that thorough selection processes can significantly decrease employee turnover. By employing these comprehensive assessments, businesses can save on the high costs associated with recruitment and training, while fostering a more stable and cohesive workforce.

Enhancing candidate experience and perception

Incorporating English tests into your hiring process not only helps in selecting the right candidates but also contributes to a fair and transparent selection procedure. Applicants often have better experiences and perceptions of the selection process when they feel the testing procedures are just and clear.

According to an analysis by Hausknecht, J. P., Day, D. V., & Thomas, S. C. (2004), fair and transparent testing procedures can greatly improve candidate reactions. found that when candidates perceive the selection process as equitable, they are more likely to view the organization positively, regardless of the outcome. This can enhance your company’s reputation and attract high-quality candidates in the future.

Assessing communication skills for specific job roles

Different job roles require different levels of English proficiency. For example, a customer service representative might need strong speaking and listening skills, while a technical writer would need excellent writing abilities. English tests allow you to assess these specific skills, ensuring you hire the best fit for each role.

Enhancing team dynamics and productivity

Language barriers can hinder team collaboration and efficiency. By ensuring all employees have a solid command of English, you can improve communication, reduce misunderstandings, and boost overall productivity.Ìý

Part 3: Implementing English tests in the hiring process

Best practices for integrating English tests into recruitment

To effectively integrate English tests into your recruitment process, follow these best practices:

  1. Identify key language skills: Determine which English skills are most important for each job role.
  2. Choose the right test: Select a test that accurately assesses these skills.
  3. Train your team: Ensure your HR team is trained to administer and interpret the tests.
  4. Provide feedback and utilize task management: Offer candidates constructive feedback based on their test results and incorporate task management to streamline the workflow, making the hiring process faster and more efficient.

Additionally, using recruitment tools like Versant by ÃÛÌÒapp can significantly simplify the recruitment process, broadening your network of potential candidates and ensuring a more productive, cost-effective, and unbiased hiring process.

Legal and ethical considerations

It's important to be aware of legal and ethical considerations when implementing English tests. Ensure that your tests are fair and non-discriminatory. Provide reasonable accommodations for candidates with disabilities and be transparent about how the test results will be used in the hiring process.

Tools and platforms for administering tests

There are several tools and platforms available for administering English tests. Some popular options include:

  • Online testing platforms: These offer flexibility and convenience. Like Versant by ÃÛÌÒapp testing solutions.
  • In-house testing solutions: These can be customized to your specific needs.
  • Third-party providers: Companies like ÃÛÌÒapp offer comprehensive testing services.

Video interviewing has become an indispensable tool in the candidate assessment process. Recruiters can conduct both live and pre-recorded interviews, which integrate seamlessly with applicant tracking systems. This technology overcomes geographical and timezone limitations, speeds up the screening process, and leverages AI-powered features for enhanced decision-making.

Conclusion

Incorporating English tests into your hiring process can offer numerous benefits, from improving candidate selection to boosting team productivity. As the market for English assessment in the business sector continues to grow, staying ahead of the curve can give your company a competitive advantage.

Whether you’re just starting out or looking to refine your current approach, now is the perfect time to consider integrating English tests into your recruitment strategy. Enhance your recruitment process with English tests and take your business to new heights. Incorporating these assessments is crucial for making informed talent management decisions, especially in evaluating job applicants and identifying qualified candidates for promotion.

For more insights and resources on improving your hiring processes, connect with us today and discover how we can support you on this journey.

Frequently asked questions

More blogs from ÃÛÌÒapp

  • Work colleagues talking together in the office

    Maximising workforce potential: The top benefits of language training

    By ÃÛÌÒapp Languages
    Reading time: 9 minutes

    In today's globally connected business landscape, language training is not merely an added advantage but a critical component for companies seeking to maximize their team's potential. Being proficient in multiple languages enables effective communication, promotes cross-cultural understanding, and enhances networking capabilities.

    As businesses expand their operations globally, the proficiency to communicate in the native languages of clients and partners becomes crucial. This essential skill, proficiency in spoken languages, fosters trust and paves the way for more successful negotiations. Linguistic adaptability is becoming a pivotal requisite for organizations that aim to thrive in international commerce's dynamic and diverse environment.

    Understanding the concept of language training

    Acquiring a second language through language learning involves a systematic approach. It focuses on studying one language with the aim of enhancing communication skills in professional, educational and personal settings. This form of education transcends mere memorization and language study of vocabulary and grammar in a single language. It strives to foster a profound understanding of linguistic subtleties and cultural aspects across multiple languages.

    Language learning mastery accelerates critical thinking and adaptation to communication challenges, resulting in stronger, more meaningful connections in a multilingual, interconnected world. Mastering more than one language in today's diverse business world is not simply about translation; it's about gaining a competitive edge by understanding the nuances and cultural contexts that can inform and enhance global relationships.

    Consequently, language learning not only equips individuals with the tools required for effective dialogue but also sharpens cognitive abilities, paves the way for greater empathy towards other languages and cultures, and opens a doorway to a wealth of new personal and professional opportunities.

    The direct benefits of corporate language training for employees

    Enhanced communication skills

    Through language training, employees develop better listening abilities, pronunciation and vocabulary that collectively improve their overall communication proficiency. They gain a deeper understanding of the subtleties of language, allowing them to convey messages more clearly and comprehend others with increased accuracy.

    Language learning is crucial in fostering more profound connections with colleagues and clients.ÌýLearning languages goes beyond mere verbal exchange; it immerses individuals in the subtleties of different cultures, fostering a global mindset and sensitivity that are invaluable assets in today's international market. Individuals can cultivate more meaningful relationships by showcasing empathy and a genuine interest in cultural engagement with other cultures and other languages.

    Boosted confidence

    The fluency attained through dedicated language training significantly elevates an employee's self-assurance in their professional capabilities. Confident employees are more likely to engage in discussions, present ideas articulately, and assert their viewpoints in negotiations—key catalysts in driving innovation and business growth. Achieving fluency in learning a second language or foreign mother tongue is a commendable milestone that fosters employees' sense of accomplishment and self-worth.

    Furthermore, through additional language learning, employees not only enhance their communication abilities but also increase their propensity to establish rapport with international clients and partners. This, in turn, fosters more fruitful and harmonious professional relationships. In essence, language proficiency in more than just one other language, empowers individuals to operate beyond their comfort zones, thereby driving both personal and professional growth.

    Career advancement opportunities

    Language skills are not just tools for effective communication—they can be a catalyst for career advancement.

    Acquiring proficiency in a first or second language, a foreign tongue or an additional second language can also open the door to new roles within the company, such as international liaison or translator, which may have been unattainable otherwise. Mastering more than one language not only signifies an individual's ability to engage in varied linguistic exchanges but also demonstrates a commitment to personal development and an understanding of the evolving demands of the global marketplace.

    Employees with multilingual capabilities are often perceived as valuable assets who can seamlessly interact with diverse markets, making them prime candidates for promotions and leadership positions.

    Furthermore, as companies increasingly value global collaboration, being able to negotiate and network in a different culture and other languages can lead to being entrusted with more strategic projects and overseas postings. These opportunities broaden an individual's experience of the global economy and exposure to learning a second or third language, preparing them for a variety of influential roles within the ever-expanding global business arena.

    Cognitive benefits of language learning

    The process of acquiring and learning a new language thus does much more than merely expand an individual’s ability to communicate in only one language; it also provides significant cognitive enhancements.

    As individuals learn and use a second language, they engage in mental exercises that strengthen their brain and the new language's neural pathways, leading to better memory retention and recall of the new language.

    This cognitive exercise extends beyond language acquisition, enhancing the brain's ability to handle complex situations and solve problems more efficiently. Bilingual or multilingual individuals often demonstrate enhanced proficiency in recognizing essential components of complex problem-solving challenges and crafting innovative solutions. This ability stems from their adeptness and other skills acquired through language diversity.

    The practice of switching between languages enhances multitasking abilities, making language learners more effective in navigating tasks that require an attention span juggling multiple priorities. These cognitive side benefits of learning can have profound implications, contributing to an individual's mental agility and resilience in both personal and professional contexts. You can read more in our post 'ÌýBeing bilingual can help keep your brain in good condition'.

  • A woman sat in front of a laptop, with a pen in hand and a paper on the desk. She is looking at the camera

    International Certificate home testing: Benefits, rules and requirements

    By ÃÛÌÒapp Languages

    Education has embraced remote and hybrid learning – and it looks like it’s here to stay as a more accessible option for students everywhere. For the same reasons, even higher-stakes English exams are proving it’s possible to throw off old-fashioned approaches and adapt to the changing needs and expectations of today’s test-takers. The ÃÛÌÒapp English International Certificate is available online (as well as in paper-based format) and can be taken in a home environment. It has a number of benefits for both teachers and test takers.

    In this post, we will look at why testing from home is a good option and explore the rules and requirements for the online ÃÛÌÒapp English International Certificate.

    5 benefits of remote language testing

    1. Flexibility to take the test anywhere

    One of the great things about taking the online International Certificate is that test-takers can do it from any private location with a reliable internet connection.

    While we offer the option to take the test in one of our authorized computer-based testing centers, we now also offer testing from home with the . Both delivery methods are backed by the same level of robust security, meaning International Certificate test results can be equally trusted regardless of where the test was taken.

    2. Fits into learners’ schedules

    The online International Certificate allows test-takers to schedule their 2-hour test at a time that fits into their timetable and is not restricted by location. This means that they don’t have to take time off work or education to take the test, or suffer the additional stress or inconvenience this can cause to their lives.

    Using just one system and one log-in, they register for the test, schedule it for whenever suits them and then, when the time comes, sign in to gain access to the online proctoring system.

    3. Easy-to-use testing platform

    The International Certificate is available through , the online assessment portal that brings teachers, test-takers and tests together in a single, user-friendly space.

    Test Hub is extremely straightforward to use for scheduling, taking tests and accessing results – while also delivering powerful, data-rich insights into test performance for both teachers and test-takers.

    Furthermore, we have clear resources showing new users how to navigate the platform, as well as online videos on to help learners familiarize themselves with the online International Certificate format.

    Also available through Test Hub is the Readiness Test, which predicts readiness to pass the International Certificate, as well as the Level and Benchmark Tests – assessments that teachers find invaluable for placing new students in the right class and tracking their progress to proficiency.

    4. Quicker to mark and issue results

    All tests are scored using an AI system. This speeds up the turnaround time for results, making the whole process much more efficient than the paper-based exam.

    Governments trust ÃÛÌÒapp’s world-leading scoring technology, businesses and universities globally and is powered by the expert input of thousands of skilled, experienced English teachers. Since 2022, the online International Certificate has been scored entirely using this system, bringing the score turnaround time to under 2 weeks – a fraction of the time taken to score the paper-based test.

    5. Accessible to all

    Running an assessment online means that many people from around the world can access it. So, this will allow people in some of the world's most remote areas to get a recognized English certificate and change their lives, as long as they meet the following requirements.

    ÃÛÌÒapp English International Certificate requirements

    There are a that test-takers need to be aware of when taking the exam from home. These include:

    • a computerÌý- test-takers must have access to a computer or laptop for the test duration. We recommend using a personal rather than a work computer as the testing software uses a secure browser that restricts other programs from running. Therefore, firewalls or network settings on work computers may cause problems.
    • a government-issued ID - To sign in to the online testing system, test-takers must have their government-issued ID, such as a passport, identification card or driving license, ready to present.
    • internet access - As the test requires continuous audio and video streaming, test-takers need to maintain a good internet connection. Additionally, we recommend connecting to a hardwire ethernet cable. Alternatively, test-takers should ask others at home to avoid using the internet during the exam.
    • a headsetÌý- Test-takers need a wired headset to take the test, rather than a Bluetooth one. This needs to include a microphone. Make sure it is of good sound quality so that tasks can be completed effectively.
    • a webcam - Test-takers need a webcam as they’ll be monitored by our online proctoring system throughout. This is to ensure that they do not have help from another person, or their notes nearby.
    • a private testing space - Test-takers must ensure they have a quiet and comfortable location that is completely private while doing the test. The proctor must end the session if anyone appears – even momentarily – during the test. The candidate is the only person allowed to see and answer the test questions.

    The International Certificate testing rules

    There are a number of simple, yet critical rules to follow when taking the International Certificate test from home. These include:

    • minors need adult consent - Test-takers who are under 18, an adult must be present to show their ID and provide consent. Then they must leave the room for the test to begin.
    • test taker must remain in webcam view - The test is under 2 hours with one optional 10-minute break. Aside from this break, people taking the test must not stand up or leave their workspace.
    • remove watches - Test-takers must remove all watches and smart watches to be stored out of sight.
    • store personal items away - Test-takers must store all their personal items out of reach during the test. They can not use phones, books, pens, notes or whiteboards.
    • clear exam workspace - There shouldn’t be any clutter on the desk or workspace. The proctor will check that no prohibited items are in the room before beginning.
    • no handwritten notes allowed - Test-takers are not permitted to take handwritten notes during the test. They may use the notes feature in their browser to take notes.
  • Two young people looking over phone together in a room with large wooden cabinets

    Teaching teens: 3 ways to embrace mobile phones in class

    By ÃÛÌÒapp Languages

    Teaching teenagers can be a rewarding yet challenging experience.

    When planning classes, we need to consider the environment in which the students are growing up. Most of our teenage students do not know a life without the internet, instant messaging or Google.

    Commonly referred to as Ìý(or Gen Z), they are the most tech-savvy generation to date; this should be reflected in how we teach them.

    However, not all of us have access to computer labs, interactive whiteboards or class tablets. But there is something that many of our teens bring to class in their pockets and bags every day.

    You’ve guessed it - a phone.

    By bringing students’ phones into your classes, you can bridge the technology gap between the learners and the curriculum, keep them engaged for longer and make them feel more empowered at the same time.

    Here are four low-tech activities that use phones in class.

    1. Review target language with your very own quizzes

    Activity requirements: one phone per student (or group of students) and a pre-made quiz.

    is an app designed to help you create quizzes online, which can be a fun, engaging way to challenge your learners in the classroom.

    Quizzes are an ideal activity to use at the start of a class to recycle previous vocabulary or to pre-teach new language.

    For example, you could choose 10 British English phrases or idioms. Write a series of four possible definitions for each word, phrase, or idiom (with only one correct answer).

    In class, ask your students to take out their phones, find the app, and link to the quiz.

    Tell the students that they must vote for the definition they think is correct. They can keep track of their scores directly on the app while competing with their friends.

    Not only will it immediately engage your learners and help them interact with what’s being learned, but they’ll also have a lot of fun.

    2. Become expert translators using Google Translate

    Activity requirements: a phone with the Google Translate app installed and a pen and paper per pair.

    Did you know Google Translate has a feature where you can ? This is a perfect tool for text that you might find on a poster, in a book or uses an alphabet which you are unfamiliar with.

    Bring in samples of different languages to class – the more complex, the better. If you don’t have anything suitable at home, find something online and print it out.

    Get one student to take a photo of the text using the app and with their finger, select the section of the text they’d like to translate from the original language to English. (Note: if you download the Google Translate language file to your phone, it will translate everything automatically).

    Then, have them dictate what it says to their partner, who has to write it down.

    Finally, they work together to improve the English translation. After all, everyone knows Google’s English isn’t perfect (not yet, anyway).

    3. Take photos outside the classroom to use in class

    Activity requirements: a mobile phone with a camera per student.

    Do your students love taking photos? Tap into their love of photography and make activities more exciting by incorporating the photos on their phones into your classes.

    Adapt speaking activities from common exams such as the B2 Cambridge First. Instead of using the pictures in the book, put the students in pairs and get them each to choose a more relevant photo from their phones. You may find they have more to say and will communicate naturally while still practicing the necessary language and skills required in the exam.

    Another idea is to get students to take photos of things they encounter in English in the street. This could be on a sign outside a restaurant or in their favorite clothing shop. Use these photos to start the next class with a discussion about where they saw it, what it means and if the English is correct.

    You could also nominate one student each week to bring a photo they took that weekend. Share it with the class and get everyone to write Instagram captions. You wouldn’t believe how many already do this in English, so why not help them?

    Keeping your teens on task with mobile tech

    If you are worried about the misuse of mobile devices in your class – don’t be! Here are our top three strategies to help avoid students getting distracted:

    • Create a class contract. At the start of the course speak to them about when it is acceptable (e.g. during one of the activities above or to check the meaning of a new word on ) or not (e.g. during an exam or when you are explaining something) to use their phones. Then have someone write down everything you’ve talked about, get the whole class to sign it and stick it to the wall where everyone can see.
    • Give them a tech break. Halfway through the class, allow students 60 seconds to check their notifications to relieve their anxiety.
    • Reward good use. If you see they’ve been using their phones appropriately, reward them by playing their favorite game. The more you punish or tell them not to do something, the more they’ll want to do it.