The ultimate guide to English tests for business: Everything HR professionals need to know

Samantha Ball
A group of business people sat on a sofa together
Reading time: 8 minutes

No matter what industry you work in, effective communication is key. For many companies, this means ensuring their employees have strong English language skills. As an HR professional, you have the power to play a pivotal role in this process. English tests can be invaluable tools for improving hiring processes, assessing communication skills, and enhancing overall team productivity. This guide will provide you with everything you need to know about using English tests in your business.

For more guidance on hiring with confidence, also take a look at our simpleguide to language skill assessment.

Part 1: Understanding English tests

Types of business English tests commonly used in business

When it comes to English tests, there are several types commonly used in the corporate world:

  • General proficiency tests: These assess overall English skills, including reading, writing, speaking, and listening. Examples include the TOEIC (Test of English for International Communication), PTE (app Test of English) and IELTS (International English Language Testing System).
  • Business English tests: These focus specifically on business-related language skills. Versant by app and the BEC (Business English Certificate) are some main examples.
  • Skills-specific tests: These assessments evaluate specific skills, such as writing or speaking, in a business setting. Proficiency in English vocabulary is particularly important in these tests, especially for business English. It involves understanding and using business-specific terminology effectively and measures proficiency across listening, speaking, reading, and writing skills on the GSE or CEFR scale.

How these tests are designed and scored

English tests are usually created by language experts and psychometricians to ensure their reliability and validity. These tests include different types of questions, such as multiple-choice, essays, and spoken responses. Objective questions can be scored by a computer, while essays and spoken responses are typically graded by trained examiners.

Differences between various English proficiency tests

Each English proficiency test has its unique characteristics. For instance, the TOEIC focuses on everyday workplace language, making it better suited for general office environments. On the other hand, the BEC is tailored for more specific business interactions, such as negotiations and presentations. Versant by app tests offer a distinctive approach to assessing English proficiency with a focus on communication skills that are critical in a business context. Unlike traditional tests, Versant by app assessments assess various aspects of speech, such as pronunciation, fluency, vocabulary, and syntax for a more rounded overview. Understanding these differences can help you choose the right test for your needs.

Part 2: Benefits of English tests for businesses

Improving candidate selection processes

English tests play an important role in identifying candidates best qualified for the job, significantly enhancing your hiring process. '' by Randall L. Jones and Bernard Spolsky emphasize the importance of improving candidate selection processes through effective English proficiency tests.

The papers highlight the critical role of assessing speaking, listening, and reading skills to ensure accurate measurement of job-related language abilities. Various methods, such as oral interviews, listening comprehension tests, and contextual reading assessments, are discussed for their validity and effectiveness in evaluating communicative competence. By enhancing these testing techniques, organizations can make more informed and objective hiring decisions, ultimately leading to better job performance and reduced turnover.

Reducing employee turnover

Properly designed selection processes that incorporate English tests can also help in reducing employee turnover. When you assess language skills effectively, you are more likely to hire candidates who fit well with the job requirements and the company culture. (2009) underscores this point. 'Hiring for retention and performance' reveals that thorough selection processes can significantly decrease employee turnover. By employing these comprehensive assessments, businesses can save on the high costs associated with recruitment and training, while fostering a more stable and cohesive workforce.

Enhancing candidate experience and perception

Incorporating English tests into your hiring process not only helps in selecting the right candidates but also contributes to a fair and transparent selection procedure. Applicants often have better experiences and perceptions of the selection process when they feel the testing procedures are just and clear.

According to an analysis by Hausknecht, J. P., Day, D. V., & Thomas, S. C. (2004), fair and transparent testing procedures can greatly improve candidate reactions. found that when candidates perceive the selection process as equitable, they are more likely to view the organization positively, regardless of the outcome. This can enhance your company’s reputation and attract high-quality candidates in the future.

Assessing communication skills for specific job roles

Different job roles require different levels of English proficiency. For example, a customer service representative might need strong speaking and listening skills, while a technical writer would need excellent writing abilities. English tests allow you to assess these specific skills, ensuring you hire the best fit for each role.

Enhancing team dynamics and productivity

Language barriers can hinder team collaboration and efficiency. By ensuring all employees have a solid command of English, you can improve communication, reduce misunderstandings, and boost overall productivity.

Part 3: Implementing English tests in the hiring process

Best practices for integrating English tests into recruitment

To effectively integrate English tests into your recruitment process, follow these best practices:

  1. Identify key language skills: Determine which English skills are most important for each job role.
  2. Choose the right test: Select a test that accurately assesses these skills.
  3. Train your team: Ensure your HR team is trained to administer and interpret the tests.
  4. Provide feedback and utilize task management: Offer candidates constructive feedback based on their test results and incorporate task management to streamline the workflow, making the hiring process faster and more efficient.

Additionally, using recruitment tools like Versant by app can significantly simplify the recruitment process, broadening your network of potential candidates and ensuring a more productive, cost-effective, and unbiased hiring process.

Legal and ethical considerations

It's important to be aware of legal and ethical considerations when implementing English tests. Ensure that your tests are fair and non-discriminatory. Provide reasonable accommodations for candidates with disabilities and be transparent about how the test results will be used in the hiring process.

Tools and platforms for administering tests

There are several tools and platforms available for administering English tests. Some popular options include:

  • Online testing platforms: These offer flexibility and convenience. Like Versant by app testing solutions.
  • In-house testing solutions: These can be customized to your specific needs.
  • Third-party providers: Companies like app offer comprehensive testing services.

Video interviewing has become an indispensable tool in the candidate assessment process. Recruiters can conduct both live and pre-recorded interviews, which integrate seamlessly with applicant tracking systems. This technology overcomes geographical and timezone limitations, speeds up the screening process, and leverages AI-powered features for enhanced decision-making.

Conclusion

Incorporating English tests into your hiring process can offer numerous benefits, from improving candidate selection to boosting team productivity. As the market for English assessment in the business sector continues to grow, staying ahead of the curve can give your company a competitive advantage.

Whether you’re just starting out or looking to refine your current approach, now is the perfect time to consider integrating English tests into your recruitment strategy. Enhance your recruitment process with English tests and take your business to new heights. Incorporating these assessments is crucial for making informed talent management decisions, especially in evaluating job applicants and identifying qualified candidates for promotion.

For more insights and resources on improving your hiring processes, connect with us today and discover how we can support you on this journey.

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    Moving from kindergarten to elementary school

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    High expectations from parents must be met

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    Professor David Healy, director of the North Wales Department of Psychological Medicine, said:“We want kids to conform to ideals based often on parental insecurities and ambitions.”

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    Then we have two lists of kids, the thriving kids with excellent grades and the other ones.

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    Reaching out to your students with a simple hello

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    • "What did you have for breakfast this morning?"
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    3 creative routines to help foster a safe learning environment

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    “The world is undergoing revolutionary changes, we need a revolution in education too.” -Creative Schools, Ken Robinson

    In February 2006, the late Sir Ken Robinson delivered a talk at TED titled: . This was some years ago and time seems to have stood still in education since then.

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    Clear and structured objectives

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    Students should participate too, so have them do something different every week. Select a student in the class and everyone must guess what has changed that Monday.

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    3 activities to nurture creativity in the classroom

    By Laura Vazquez

    What keeps people from exercising their creative potential? From negative past experiences to the way we see ourselves, there are many things that can hold us back, no matter how old we are. As teachers, it’s our job to help each individual find out what their creative barriers are, whether internal, external or imagined.

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    Activity one: My whole self

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    Before the lesson, ensure you have enough cardboard or paper for each student. Each piece will need to be approximately 2m long. If you’re using paper, roll it into tubes, so it’s easier to distribute to each student later.

    In class, hand out the paper/cardboard to each student. Tell them to draw a life-size outline of themselves on the paper. Students working online can copy the outline you share onto a large piece of paper. They can do this in their notebooks if they don’t have any paper to hand. 

    In teen classes

    Tell the students that they are free to use their creativity. They should draw, write, and express themselves however they want. If they are stuck for ideas, ask them:

    • How do you feel?
    • What are your ambitions?
    • What are you worried about?
    • What do you enjoy?
    • What are you looking forward to?

    Note that questions should be adapted to your students’ age and level of English. 

    During the activity, your students can use colors, stickers, magazines – and anything that will help them express what is in their minds and hearts. 

    A note on using this activity in elementary classes

    Primary-aged students will need more support. Here are some example instructions:

    • In your right hand, write what you do when you feel frustrated.
    • In your right foot, write your favorite song.
    • In your left leg, write the name of the person you get good advice from.
    • In your right arm, write what makes you happy.
    • In your left hand, write your greatest dream.
    • In your left foot, write which cartoon character you would like to be.
    • In your left leg, write what you like to do in your free time.
    • In your left arm, write things you value the most.
    • On your stomach write your favorite meal.

    Afterwards, students should explain what they’ve included in their silhouettes to the rest of the class. Encourage students to ask each other respectful questions. 

    Activity two: Message in the box

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    Have students bring an old box into class (of any type). Encourage them to personalize their boxes with decorative paper, markers, crayons, stickers, etc. 

    Instruct students to write an idea, feeling, thought or question down. The complexity of the task will depend on the grade you teach and their level of English. Topic ideas include:

    • What are you grateful for today?
    • How do you feel today? 
    • What do you wish for?
    • What do you do when you’re angry?
    • What do you like most about yourself?

    Have your students write their answers and put them in the box. When everyone has finished, they should take turns to choose a piece of paper at random and read it out loud to the group. 

    Wrap up this activity by asking the class, “What things do we have in common as a group?”. This way students will see that everyone has similar worries and dreams and hopefully they’ll be more willing to talk about their feelings in future classes.

    Keep the box in a safe place and review the notes after a month to see if peoples' thoughts and feelings have changed since they did the activity.

    Activity three: Activity story board

    The ideal class environment is one where students feel challenged, but not overwhelmed.  The aim of this activity is to have students reflect on the challenges they have faced in their day-to-day learning and think about what they need to do to improve. 

    On a blank piece of paper, ask students to draw two vertical lines and one horizontal line to form six boxes. They should number each box from 1 to 6. Students should then write a challenge or objective in box number six. It should be something that they would like to improve, for example, studying habits, reading skills, doing homework, getting better at exam results, etc. Then encourage them to think of five things they can do to help them reach their objective and write them in boxes 1-5. 

    1. Read at least two paragraphs every day
    2. Draw what I think is the main idea on paper.
    3. Look up the meaning of words I don´t understand.
    4. Try to increase the number of paragraphs I read each week.
    5. Make a monthly progress chart  to see if I have improved. If not, I need to work on another strategy.
    6. My objective:  Ex. Get better at reading comprehension quizzes.

    Provide students with your support and constructive feedback. Have them share their objectives with the rest of the class and every couple of weeks check how they are doing. 
    Remember to praise their ideas and efforts to improve. Students are more motivated when they feel their teachers are invested in their success.