Why your performance management strategy needs language learning

Samantha Ball
Two business people both looking at a computer screen, gesturing and smiling.

The modern workplace is constantly evolving and undergoing a paradigm shift in performance management. The focus is now on fostering a culture of continuous learning and development, rather than merely holding employees accountable. It is particularly important to prioritize this shift when it comes to enhancing language and communication skills within your team.

It is important to connect performance management with language learning goals, as English skills are highly valued by both employees and businesses.

Performance management strategies and language learning
Play
Privacy and cookies

By watching, you agree ÃÛÌÒapp can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Identifying a gap

So, you have identified a lack of English language proficiency within your team, and want to implement a performance management plan for the professional development of your staff.ÌýNow let’s look at how you can use your performance management system to effectively address this gap and support employees in their career advancement.

1. Map individual learning goals to business needs

It is important to understand your business's needs and aims before setting language learning goals. You need to determine whether you want to improve skills like technical written English for documents, spoken English for customer service, or prepare your team for a new market.

By aligning individual language learning goals with business priorities, your performance management plan becomes a strategic tool that benefits both employees and the overall business.

Example: Make your customer service more effective by improving the team’s spoken English.

2. Understand employees' language learning needs

To get an idea about your team's current language proficiency and personal preferences, you can conduct surveys and individual interviews. By gathering information about their confidence levels, preferred learning styles, and objectives, you can create a customized language learning plan that motivates them to achieve their goals. This approach ensures that your team members actively participate in shaping their language development. One way to evaluate language proficiency is by using assessments such as Versant tests.

Example: Build your employees’ confidence when doing workplace tasks, such as presenting in English, by expanding their business English vocabulary.

3. Fair performance management

An effective performance management system is crucial for achieving success in any organization. It is essential that managers possess the necessary tools and expertise to provide unbiased appraisals. In the context of language learning, this means ensuring that all employees have equal access to opportunities for developing their Workplace English skills.

A positive and supportive work culture encourages managers to conduct appraisals that contribute to the growth and development of all team members.

Example: Offer Business English skills development to every employee.

4. Regularly monitor progress

Language skills require consistent practice, making continuous feedback essential. Conduct baseline skill assessments using tools like Versant by ÃÛÌÒapp and complement them with interactive language learning platforms like Mondly by ÃÛÌÒapp. Establish a continuous feedback loop to monitor progress and set realistic goals for employees, using each performance review as an opportunity to review and refine language learning objectives.

Example: Improve your team’s language retention with daily practice in the Mondly by ÃÛÌÒapp app.

Workplace language program checklist

Use this checklist to ensure that progress is being measured effectively and that the corporate language program is suited to the business and your employees’ language needs.

  1. Are individual language learning goals aligned with business priorities?
  2. Do managers feel equipped and supported to deliver fair and effective appraisals?
  3. Is suitable and progressive learning technology in place to support the learning process?
  4. Is progress monitored and assessed all year round?

Integrating language learning into your performance management system is a strategic investment. It benefits both your employees' development and the success of your business. By aligning individual goals with business needs, understanding your team's preferences, ensuring fairness in appraisals, and maintaining continuous monitoring, you can create a performance management system. This system addresses language skills gaps and also fosters a culture of perpetual learning and improvement.

Not sure where to start for your organization? ÃÛÌÒapp offers language learning solutions for work to help boost your employee's language skills.

Want to learn more? Read the long-form article for more or explore our language learning and assessment tools for businesses.

More blogs from ÃÛÌÒapp

  • Understand your English level

    By Sam Colley
    Reading time: 4 minutes

    Learning English as a second language is a journey that can be fun and tough. A key part of this journey is knowing your current skill level. The Global Scale of English (GSE) helps learners check their skills. The GSE is a scale from 10 to 90 that measures English ability. It gives clear information about what learners can do at each level. In this blog, we’ll look at how to find out your English level using GSE scores, levels, and "I can..." statements.

    Why understanding your English level matters

    You may wonder, ‘Why is it important for me to know my language level’? If you start studying without knowing your skill level, you might feel overwhelmed, frustrated, or find learning too easy and be put off or not make any learning progress.
    Knowing your English level helps you in many ways, such as to:

    1. Set realistic goals: Tailor your learning objectives to your current abilities.
    2. Choose appropriate materials: Select books, courses, and resources that match your proficiency.
    3. Track progress: Measure improvement over time and stay motivated.

    GSE levels and what they mean

    The GSE levels range from Starter to Expert, each with specific "I can..." statements that describe what you should be able to do at that level. Here’s a breakdown of each level, along with some practical examples:

  • Students sat ina library studying with laptops in front of them chatting to eachother

    Teaching engaging exam classes for teenagers

    By Billie Jago
    Reading time: 4 minutes

    Teachers all over the world know just how challenging it can be to catch their students’ interest and keep them engaged - and it’s true whether you’re teaching online or in a real-world classroom.

    Students have different learning motivations; some may be working towards their exam because they want to, and some because they have to, and the repetitiveness of going over exam tasks can often lead to boredom and a lack of interest in the lesson.Ìý

    So, what can we do to increase students’ motivation and add variation to our classes to maintain interest?Ìý

    Engage students by adding differentiation to task types

    We first need to consider the four main skills and consider how to differentiate how we deliver exam tasks and how we have students complete them.Ìý

    Speaking - A communicative, freer practice activity to encourage peer feedback.

    Put students into pairs and assign them as A and B. Set up the classroom so pairs of chairs are facing each other - if you’re teaching online, put students in individual breakaway rooms.Ìý

    Hand out (or digitally distribute) the first part of a speaking exam, which is often about ‘getting to know you’. Have student A’s act as the examiner and B’s as the candidate.Ìý

    Set a visible timer according to the exam timings and have students work their way through the questions, simulating a real-life exam. Have ‘the examiners’ think of something their partner does well and something they think they could improve. You can even distribute the marking scheme and allow them to use this as a basis for their peer feedback. Once time is up, ask student B’s to move to the next ‘examiner’ for the next part of the speaking test. Continue this way, then ask students to switch roles.Ìý

    Note: If you teach online and your teaching platforms allow it, you can record the conversations and have students review their own performances. However, for privacy reasons, do not save these videos.

    Listening – A student-centered, online activity to practice listening for detail or summarising.

    Ask pairs of students to set up individual online conference call accounts on a platform like Teams or Zoom.Ìý

    Have pairs call each other without the video on and tell each other a story or a description of something that has happened for their partner to listen to. This could be a show they’ve watched, an album they’ve listened to, or a holiday they’ve been on, for example. Ask students to write a summary of what their partner has said, or get them to write specific information (numbers, or correctly spelt words) such as character or song names or stats, for example. Begin the next class by sharing what students heard. Students can also record the conversations without video for further review and reflection afterwards.

    Writing –ÌýA story-writing group activity to encourage peer learning.

    Give each student a piece of paper and have them draw a face at the top of the page. Ask them to give a name to the face, then write five adjectives about their appearance and five about their personality. You could also have them write five adjectives to describe where the story is set (place).Ìý

    Give the story’s opening sentence to the class, e.g. It was a cold, dark night and… then ask students to write their character’s name + was, and then have them finish the sentence. Pass the stories around the class so that each student can add a sentence each time, using the vocabulary at the top of the page to help them.Ìý

    Reading –ÌýA timed, keyword-based activity to help students with gist.

    Distribute a copy of a text to students. Ask them to scan the text to find specific words that you give them, related to the topic. For example, if the text is about the world of work, ask students to find as many jobs or workplace words as they can in the set amount of time. Have students raise their hands or stand up when they have their answers, award points, and have a whole class discussion on where the words are and how they relate to the comprehension questions or the understanding of the text as a whole.Ìý

    All 4 skills –ÌýA dynamic activity to get students moving.

    Set up a circuit-style activity with different ‘stations’ around the classroom, for example:Ìý

    • ListeningÌý
    • ReadingÌý
    • Writing (1 paragraph)Ìý
    • Use of English (or grammar/vocabulary).Ìý

    Set a timer for students to attempt one part from this exam paper, then have them move round to the next station. This activity can be used to introduce students to certain exam tasks, or a way to challenge students once they’ve built their confidence in certain areas.Ìý

  • Students sat at a desk looking at a textbook together, with a teacher pointing to it

    Real-world English: How GSE Job Profiles bridge learning and work

    By Sara Davila
    Reading time: 5 minutes

    Did you know that improving your English proficiency can increase earning potential by up to 50% and safeguard your career against AI? Recent research by ÃÛÌÒapp highlights that English is not just a skill but a career-defining advantage in today’s globalized workplace. For millions of adult learners, the journey from the classroom to the workplace requires more than general conversational abilities—it’s about gaining targeted, job-ready skills as quickly as possible. For English language educators, understanding what “j´Ç²ú-°ù±ð²¹»å²â†English is and how to identify “j´Ç²ú-°ù±ð²¹»å²â†skills can provide a significant advantage in ensuring learners are prepared to communicate effectively and collaborate with their future coworkers.

    That’s where the Global Scale of English (GSE) Job Profiles comes in. For educators and program developers, it offers a bridge between real-world job skills and the English learners need to perform them. Whether you’re creating programs for nursing assistants, hospitality workers, or IT professionals, this tool ensures that learners build the precise English skills they need to thrive in their roles.

    Let’s walk through how to create a GSE Job Profile and explore its practical use for building programs that align with today’s professional realities.