Why your performance management strategy needs language learning

Samantha Ball
Two business people both looking at a computer screen, gesturing and smiling.

The modern workplace is constantly evolving and undergoing a paradigm shift in performance management. The focus is now on fostering a culture of continuous learning and development, rather than merely holding employees accountable. It is particularly important to prioritize this shift when it comes to enhancing language and communication skills within your team.

It is important to connect performance management with language learning goals, as English skills are highly valued by both employees and businesses.

Performance management strategies and language learning
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Identifying a gap

So, you have identified a lack of English language proficiency within your team, and want to implement a performance management plan for the professional development of your staff.ÌýNow let’s look at how you can use your performance management system to effectively address this gap and support employees in their career advancement.

1. Map individual learning goals to business needs

It is important to understand your business's needs and aims before setting language learning goals. You need to determine whether you want to improve skills like technical written English for documents, spoken English for customer service, or prepare your team for a new market.

By aligning individual language learning goals with business priorities, your performance management plan becomes a strategic tool that benefits both employees and the overall business.

Example: Make your customer service more effective by improving the team’s spoken English.

2. Understand employees' language learning needs

To get an idea about your team's current language proficiency and personal preferences, you can conduct surveys and individual interviews. By gathering information about their confidence levels, preferred learning styles, and objectives, you can create a customized language learning plan that motivates them to achieve their goals. This approach ensures that your team members actively participate in shaping their language development. One way to evaluate language proficiency is by using assessments such as Versant tests.

Example: Build your employees’ confidence when doing workplace tasks, such as presenting in English, by expanding their business English vocabulary.

3. Fair performance management

An effective performance management system is crucial for achieving success in any organization. It is essential that managers possess the necessary tools and expertise to provide unbiased appraisals. In the context of language learning, this means ensuring that all employees have equal access to opportunities for developing their Workplace English skills.

A positive and supportive work culture encourages managers to conduct appraisals that contribute to the growth and development of all team members.

Example: Offer Business English skills development to every employee.

4. Regularly monitor progress

Language skills require consistent practice, making continuous feedback essential. Conduct baseline skill assessments using tools like Versant by ÃÛÌÒapp and complement them with interactive language learning platforms like Mondly by ÃÛÌÒapp. Establish a continuous feedback loop to monitor progress and set realistic goals for employees, using each performance review as an opportunity to review and refine language learning objectives.

Example: Improve your team’s language retention with daily practice in the Mondly by ÃÛÌÒapp app.

Workplace language program checklist

Use this checklist to ensure that progress is being measured effectively and that the corporate language program is suited to the business and your employees’ language needs.

  1. Are individual language learning goals aligned with business priorities?
  2. Do managers feel equipped and supported to deliver fair and effective appraisals?
  3. Is suitable and progressive learning technology in place to support the learning process?
  4. Is progress monitored and assessed all year round?

Integrating language learning into your performance management system is a strategic investment. It benefits both your employees' development and the success of your business. By aligning individual goals with business needs, understanding your team's preferences, ensuring fairness in appraisals, and maintaining continuous monitoring, you can create a performance management system. This system addresses language skills gaps and also fosters a culture of perpetual learning and improvement.

Not sure where to start for your organization? ÃÛÌÒapp offers language learning solutions for work to help boost your employee's language skills.

Want to learn more? Read the long-form article for more or explore our language learning and assessment tools for businesses.

You might also be interested in our post 'Language proficiency and succession planning: Developing future leaders'

ÃÛÌÒapp Language learning solutions for Work

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    How to encourage your teenage students to become independent learners

    By Nicola Pope

    Learning is a lifelong activity regardless of age, position, or ambition. Many teachers embody this philosophy themselves – and would like nothing more than for their teenage students to develop strategies to become independent learners.

    But teachers often feel frustrated when their students rely on them too much or show a lack of motivation and focus in the classroom.

    Let’s look at how to start a project that holds your students’ attention. We’ll also go into how you can help your students practice and develop a range of English language skills at the same time.

    The benefits of starting a project that interests your students

    Group projects are motivating because they give students a common objective to work towards. The need to work as part of a team teaches teens collaboration skills, such as accountability. When learners decide on roles within their groups it soon becomes apparent just how important it is for them to be responsible and do their part.

    Project work also often encourages students to push themselves beyond their comfort zones as they try and test new skills. This is often true when learners are required to present on a topic or learn how to do something practical (like using PowerPoint or Google Slides for presentation design).
    In addition, projects can test a variety of English language and 21st century skills such as:

    • critical thinking skills (for planning and development of ideas)
    • topic/subject-specific vocabulary
    • reading and listening comprehension (for researching)
    • speaking skills (for group work)
    • creative skills (for project development and production)
    • presenting skills (for the final delivery of the project)

    Furthermore, when projects take place over several classes, students often eventually get into a routine and seek less direction from the teacher. They know what needs to be done and get on with it in their groups. Of course, you will still need to monitor and offer guidance throughout the project.

    The key elements of an independent learning project

    Find a meaningful subject matter

    First, you’ll need to start with a topic that engages your students. To discover this, put students in groups (online in breakout rooms or in the classroom) and have them work together and mind map some local, national or global problems they would like to solve. For example:

    • The local theater has closed down and they want to set up a new drama club.
    • There is a lot of pollution in the capital city and they want to help reduce it.
    • The rainforest is being deforested and they want to create awareness.

    After they have a good-sized list, instruct each group to pick something they would like to learn more about. Alternatively, if your students are unlikely to find interesting problems to solve themselves, provide them with several short-level-appropriate reading materials about topics you think will catch their attention. That way they can learn about local or international issues and choose a project focus.

    Balancing guidance and instruction

    A vital goal of this project-based approach is to encourage students to be independent. That does not mean they should have no boundaries or objectives, however.

    You’ll need to set deadlines, tell them what you expect of them, and explain how they should present their projects at the end. And depending on their levels, your students will also need a certain amount of scaffolding. You can do this using a set of questions. For example:

    1. What is the main problem you want to solve?
    2. Who does it affect?
    3. Why is it important to change?
    4. What steps could you take to solve the issue?
    5. Who could help you do this?
    6. How could we do this as a group?
    7. How can we present the issue to make people care about it?

    These questions can form the basis of the project, which can last from one to several weeks, depending on their age, level and time restraints. Adapt the questions to suit your students and the specific needs of their projects.

    Facilitating teamwork

    Encourage students to work together to plan, research and present their ideas. Set days or classes by which certain project elements must be completed. This helps ensure that the students make progress and encourages them to ask you questions if they are stuck.

    Decide whether you want to give set times during your classes to work on the project, or whether you want to dedicate entire classes to their work. Also, think about how much work should be completed in your student's own time. Their workload, level of English, and access to technology will all impact your decision.

    For example:

    • Class one: Define the problem you want to solve. Consider what you need to find out, decide on individual roles and develop an action plan. Show the teacher your progress.
    • Class two: Research your project questions and share what you find with the group. Is there anything else you need to know? Show the teacher your progress.
    • Class three: Come up with a presentation outline and begin to work on it.
    • Homework: Each work on your individual presentation section.
    • Class four: Show the teacher your progress. Practice your presentations.
    • Class five: Practice and then deliver your presentations.

    You may wish to allow students the freedom to choose how they would like to present it. Give instructions on how long you expect the presentation to be. If working remotely, collaboration tools such as Google Docs, and are excellent for facilitating teamwork.

    Here are some ways you might ask them to present:

    • a poster and presentation
    • an online presentation (e.g. using PowerPoint)
    • a website (on paper or online)
    • a video presentation
    • a theatrical production
    • a podcast episode.

    Keep in mind that the objective is to help them research, present and deliver a project in English. Check in regularly on progress and provide feedback and help whenever needed.

    While it’s important to monitor and guide them with the English language as they work, it’s also crucial to let students make decisions for themselves.