Boosting employee retention: Benefits of language learning in the workplace

Claire Chettiar
Coworkers sat at a desk with their laptops, smiling and talking to eachother

In the era of the Great Resignation, there are lots of factors that influence whether or not someone chooses to stay with their company or decides to accept a job offer from a new employer.

Whilst fair pay remains a constant in this, feeling included, valued, and cared about by colleagues plays a significant role in the decision on whether to stay or go.

The power of language learning in the workplace
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In the (2022), international consultancy firm PwC identified the top five predictors for employee turnover as:

  • Not finding their job to be fulfilling
  • Not being able to be their true self at work
  • Not being fairly rewarded financially
  • Not having a team that cares about them
  • Not being listened to by their manager.

It is clear from this that communication, empathy and listening skills are all critical in both attracting and retaining employees.

There are many ways in which companies can address these points, including embracing language learning for employees at all levels in their organization.

Language learning development can have an impact on three key areas, each of which speak to the important points that employees look for that PwC identified.

Effective communication

Language barriers can hinder effective communication and collaboration among team members. By investing in language learning programs, organizations can bridge these gaps and facilitate sharing ideas, exchanging knowledge, and building stronger relationships.

Listening skills to understand all points of view

One of the most important language skills is listening. Even if you are a native speaker in the language of your company, there is often a lot to learn and practice to get it right, but it has one of the most significant impacts on employees who want to be heard by their manager and understood by their teams.

Cultural awareness

As employees learn new languages, they gain firsthand experience of different cultures, breaking down stereotypes and dispelling misconceptions. This exposure to diverse languages and cultures encourages individuals to view their colleagues beyond their cultural backgrounds, fostering an environment that is open, inclusive, and free from prejudice.

Collectively, strong language skills allow all employees to express their true selves at work, whilst being respected and listened to in an inclusive environment.

Not only does this create a culture in which teams are more connected and effective in what they need to deliver, but it fosters an environment where employees feel valued and want to stay.

Building in opportunities to develop language skills as part of employees' development plans, whether through formal courses or informal self-paced learning, will deliver significant value not just to the individual but to the organization as a whole.

Read more in our post 'Ways to boost employee retention with language learning'.

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    Why don’t my students speak English in class?

    By Silvia Minardi
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    Last year, I contributed to a national research project with an article titled “?”. The title originated from a concern expressed by a language teacher involved in the project, highlighting a common challenge faced by numerous language teachers. The difficulty of developing learners’ production and interaction skills is a well-known issue in language education.

    Large and increasingly diverse classes, limited time, and learners’ reluctance to speak in class are significant hurdles. During pair and group work, students often revert to their first language (L1), they lack confidence in speaking activities and end up avoiding all interaction in English. These observations are consistent with recent Global Scale of English (GSE) research findings, which indicate that 52% of English learners leave formal education without confidence in their speaking skills.

    Factors contributing to learners’ reluctance

    Several factors contribute to students’ reluctance to speak English in class. Psychological barriers such as lack of motivation, shyness, low self-confidence, fear of making mistakes, anxiety and concerns about negative evaluation play a crucial role. Linguistic challenges, including limited vocabulary, poor pronunciation, and insufficient grammatical skills, further exacerbate the problem.

    Task-related issues can also hinder speaking, especially when tasks are not well-matched to the learner’s proficiency level or focus more on accuracy than communication. Additionally, the classroom environment may not always be conducive to speaking, particularly for learners who need more time to formulate their thoughts before speaking.

    Positive teacher impact

    Fortunately, teachers can positively influence these intertwined factors. By creating a supportive classroom atmosphere and implementing well-designed tasks that prioritize communication over perfection, teachers can encourage reluctant students to participate more actively in speaking activities.

    Leveraging technology: Mondly by app

    One effective tool that can help address these challenges is Mondly by app. This learning companion is especially beneficial for learners who are hesitant to speak in class. Mondly by app offers over 500 minutes of speaking practice, encouraging learners to use English in real-life situations and tasks that prioritize action and communication over accuracy. This approach allows for mistakes - they are part of the game - thus fostering a positive mindset, which is essential if we want to enhance our learners’ speaking skills.

    AI-powered conversations

    A standout feature of Mondly by app is its AI-powered conversation capability, thanks to advanced speech recognition software. This flexibility helps build self-confidence and allows students to experiment with various production and interaction strategies.

    Comprehensive skill development

    Mondly by app is designed not only for speaking but also to develop all four language skills—listening, reading, writing and speaking—and is aligned with the Global Scale of English. The vocabulary for each topic is selected from the GSE vocabulary database, ensuring that learners are exposed to level-appropriate words and phrases.

    Integration into classroom teaching

    To facilitate the integration of Mondly by app into classroom teaching, three GSE mapping booklets have recently been published. These booklets cater to different proficiency levels:

    • Beginner (GSE range: 10-42 / CEFR level: A1-A2+)
    • Intermediate (GSE range: 43-58 / CEFR level: B1-B1+)
    • Advanced (GSE range: 59-75 / CEFR level: B2-B2+)

    These resources provide practical guidance on how to incorporate Mondly by app into lesson plans effectively, ensuring that the tool complements classroom activities and enhances overall language learning.

    Conclusion

    Encouraging students to speak English in class is a multifaceted challenge, but it is not insurmountable. By understanding the various factors that contribute to learners’ reluctance and leveraging innovative tools like Mondly by app, teachers can create a more engaging and supportive learning environment. This approach not only boosts students’ confidence in their speaking abilities but also fosters a more inclusive and interactive classroom atmosphere.

    Embracing technology and aligning teaching practices with modern educational standards, such as the Global Scale of English, can lead to significant improvements in language proficiency and student engagement.

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    Improving your business English vocabulary for the workplace

    By
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    So, you’re thinking about brushing up on your business English and learning new business vocabulary. In today’s corporate world, having a good handle on basic business terms and business lingo can really set you apart. It’s not just about sounding smart in meetings or crafting the perfect email, though that’s part of it. It’s about feeling more confident and fitting in seamlessly with your colleagues and clients from around the globe. Plus, knowing the right words and phrases can help you navigate tricky situations, negotiate better deals, and make a great impression on customers.

    Whether you’re attending business meetings, writing emails, or networking with colleagues, a strong grasp of business English vocabulary can set you apart and open doors to new opportunities.

    So, let’s dive in and explore some ways to improve your business English vocabulary.

  • A young child smiling in a classroom with a crayon in his hand.

    Young learners of English deserve more

    By Ehsan Gorji
    Reading time: 3 minutes

    Imagine a class of English language students aged 8– 9 taught by a dynamic teacher they love. The young learners sit together for two hours, three times a week to learn English as a Foreign Language (EFL). The vibe they bring with them to the class, plus the dynamic teacher and the creativity she develops in her lesson plans, is fantastic.

    I have been observing trends in teaching EFL to young learners, and it is clear to me that school directors, syllabus generators, teachers, parents and learners are all satisfied with this image… “Hooray! Young learners sit together for two hours, three times a week to learn English as a Foreign Language. And the teacher is able to manage the class. Bravo!” But is it enough?

    What causes the lack of focus?

    It all begins with the coursebooks. If you take a coursebook for young learners and thumb through the ‘Scope and Sequence’ pages, you’ll see holistic definitions of language input in each unit. The school authorities then design a course based on the coursebook, and the snowball effect happens, whereby they design a course without specific details on what exactly to focus on.

    It is the teacher’s turn now. The creative and dynamic teacher provides an excellent classroom experience through which young learners can learn English together. She also assigns a piece of homework: write an email to a friend and tell her about your last holiday.

    When the teacher reviews the emails, she smiles as she finds many uses of the simple past tense—both in affirmative and negative forms. She then drafts an email thanking everyone and praising them generously. She includes a link to a PDF of other exercises to reinforce the grammar (the next day in class, they will review the completed handouts).

    This hardworking teacher tries to blend her style with digital literacy and applies creativity along the way. Everything seems perfect in her class, and she regularly receives emails from parents thanking her. Nevertheless, some questions remain: What was the task? What was the learning outcome? Which learning objective should have been tracked?

    Let’s reconsider the task – this time with our critic’s hat on – and analyze what has been taking place in this class. It is very nice that young learners sit together to learn English, and the teacher is able to manage the class successfully, but having fun and ease alone is not enough. We should aim for “fun, ease and outcomes”.*

    *Assessing Young Learners of English: Global and Local Perspectives,Dr Marianne Nikolov, 2016.

    Which important dynamics should be considered?

    The assigned piece of homework said: write an email to a friend and tell her about your last holiday. However, what actually occurred was a shift from this task to the students’ best performance in producing simple past-tense sentences. There are other important dynamics that have migrated out of the teacher’s focus. Did the students begin their emails appropriately? Was the tone appropriate? Did they pay attention to organizing their thoughts into sentences and paragraphs? Was the punctuation correct? Did they end their emails in the right way?

    If the coursebook had been equipped with clear and concrete learning objectives, the course directors would have employed them while designing study syllabuses, and the teacher would have used them when lesson planning. Consequently, the student’s formative and summative progress would have been evaluated against those detailed learning objectives rather than according to what some did better than the average.

    How can learning objectives be applied to tasks?

    With the Global Scale of English (GSE), publishers, course designers, teachers, and even parents can access a new world of English language teaching and testing. This global English language standard provides specific learning objectives for young learners that can be applied to tasks.

    For example, for our task, the GSE suggests the following learning objectives:

    • Can write short, simple personalemails/letters about familiar topics, given prompts or a model.(GSE 40/A2+)
    • Can use appropriate standard greetings and closings in simple, informal personal messages (e.g., postcards or emails). (GSE: 37/A2+)

    By applying language learning chunks – learning objectives, grammar and vocabulary – and identifying the can-do mission each one is supposed to accomplish, teaching and testing become more tangible, practical and measurable. Going back to my original scenario, it is excellent that young learners sit together for two hours, three times a week to learn English as a Foreign Language – provided that we know in detail which learning objectives to focus on, which skills to grow and what learning outcomes to expect.