4 ways to improve your students' intelligibility

A woman and a man talking together

Intelligibility is the art of being understood by others. Many students think they need to speak a language flawlessly and with a native-like accent to make themselves clear, but this is not quite true.

While there is a correlation between proficiency and intelligibility, even students of lower general proficiency are capable of expressing what they mean, in a way that the listener understands, if they are using good intelligibility practices.

Being understandable in a second language is often extremely important in work environments, especially as the world becomes more connected and job markets more competitive.

Intelligibility is a vital aspect of communication but it is not exactly a skill in itself. Instead, it is a combination of fluency, pronunciation, and managing your speed of speech. To reflect how important this is for language learners when studying, traveling or at work, we use an Intelligibility Index as part of our Versant English Test scoring.

This index is based on factors affecting how understandable speech is to fluent English speakers. These include things like speed, clarity, pronunciation and fluency. Ranging from 1 (low) to 5 (high), the Intelligibility Index shows how intelligible someone’s speech in English is likely to be in a real-world situation.

Let’s go into some activities and exercises you can try in class to help your students improve their intelligibility with their English and speaking skills.

Ways to improve your students' Intelligability
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How can we help our students improve their intelligibility?

There are a number of factors that influence a student’s spoken English. Here are some ways to start building it into your classes.

1. Record their speech

Making a recording can be a good way of getting a clear picture of someone’s current manner of speaking and understanding in what ways their clarity might be improved. You can do this using a smartphone or laptop computer in class or outside of it.

There are plenty of ways to encourage students to speak. Have them answer an open question; for example, ask them to talk for a minute about a topic they are passionate about or tell each other what they did at the weekend.

Listen to the recordings and help them analyze their speech. Identify parts with low levels of intelligibility. This may be related to their pronunciation, how fast they speak, the amount of hesitation, repetition, etc.

You could even take this further by asking another fluent English speaker to listen to the recording and give honest feedback about which parts they found difficult to understand.

Afterward, it’s important to explain why it was difficult to understand and what can be done to improve their intelligibility. The activity below may help.

2. Listening and shadowing

Listening is a vital part of intelligibility. After all, students have to be able to hear a word before they can say it. Listening also takes focus away from how words are written on the page.

This is key because speakers fluent in English tend to blend words together, so pronouncing each word perfectly in isolation is not a good goal. This kind of practice reinforces poor English pronunciation.

That’s where shadowing comes in.

Shadowing is a useful listen-and-repeat activity that students can use for speaking practice almost anywhere.

  • First, select some audio for your students. It should be under five minutes in length and only be based on the speech of a single proficient English speaker. For more advanced students,is a great starting point, have the student choose a topic they find interesting and are already familiar with.
  • Have students listen to the audio once quickly just to get used to how the speaker sounds. They should pay attention to the speaker’s rhythm, accent, and speaking pace. Students should be able to understand most of what is being said.

Shadowing involves trying to say the same words as the speaker at about the same time (or as fast as possible), for about 30 seconds at a time. Students can pause, try again, and even record and listen back to their own versions. Just like when you sing the words of a song you already know well, you are trying to match the speaker’s pronunciation and pace as best you can.

This will help your students focus on how fluent English speakers modulate speed, use intonation, and blend words together. By repeating what they hear, students can improve their intonation, connected speech and overall fluency.

3. Target the problem sound

This simple but fun activity will help your students focus on their individual problem sounds. It will also get them to listen to each other carefully.

Throughout the lesson, as you listen to your students speak, identify a number of words that reflect the pronunciation challenges your students face. Write the words on the board and group the words by phoneme, for example:

/i:/ Heat, Sheep
/ɪ/ Hit, Trip

Above, we can see an issue with the /i:/ and /ɪ/ sounds (the long and short “i”). Once you have enough words to work on, write a list of numbers on the board. Explain that each number has a corresponding word.

1 – Hit 4 – Hat 7 – Head

2 – Heat 5 – Heart 8 – Hood

3 – Hot 6 – Hurt 9 – Hid

As you can see in the above example, the words only differ by one phoneme (heat/hit, hot/hat, heart/hurt, etc.). This will make the exercise more challenging and useful for the students.

Next, identify the vowel sound in each word and write their phonemic symbols on the board.

Drill the sounds and the words until you are confident your students can repeat them successfully. There are a number of phonemic charts online, that can help you identify the phonemes and model the sounds for your students.

Then test the class by calling out a number and having them shout out the corresponding word. Then call out a word and get them to tell you the number. Deal with any problems that arise.

Put students into pairs. Have them read out their phone number only using the words in the list (note they can use a real number or invent one).

Their partner should listen and write down the number which corresponds with each word they hear. They should then swap roles and do the same again.

Finally, get students to check and see whether the number their partner wrote down is correct. Monitor and go back and drill any of the sounds with which students had the most problems.

4. Transcribe and drill new vocabulary

While problems with individual sounds may occasionally impede understanding, we should also focus on other aspects of pronunciation such as word stress, sentence stress and intonation.

Keep a note of any new vocabulary that comes up during your class. At the end of the lesson, take five minutes to review it with the students. Write each new word on the board and record the word stress using the oO method:

Use ‘o’ to highlight unstressed syllables and ‘O’ to highlight stressed syllables. For example, the stress is on the second syllable of the word “behavior”:

Be-hav-ior = oOo.

The stress is on the first syllable of the word “Saturday”:

Sat-ur-day = Ooo

This has the advantage of recording unstressed as well as stressed syllables. Next, drill this new vocabulary until your students get the hang of it.

To make drilling more interesting, you can also add an element of drama! Have students say the words while expressing different emotions. Ask them to secretly choose an emotion (angry/happy/sad/excited), then say the word and have the other students guess it.

You can also drill whole phrases or even sentences. Backchain drilling is an excellent way to do this and build confidence in lower-level English learners. It involves breaking phrases into sections and having students repeat them after you, from the end of the phrase to the beginning, in this way:

“the test”
“pass the test”
“I’m going to pass the test"

As well as individual sounds and word stress, back chaining also allows you to help students with their intonation and you can also use it to introduce strong and weak forms. Working on multiword expressions and longer phrases with your students will also be helpful.

How is intelligibility scored in the Versant English Test?

Employers, schools and organizations use theVersant English Testto assess an individual’s level of English. It covers the two skills of listening and speaking and also includes an Intelligibility Index rating alongside the GSE, Versant and CEFR scores.

This allows students, teachers and employers to see how easily others can understand the candidate.

The following list shows how the index is scored:

  • Intelligability Rating 5 - Excellent-The candidate can be understood effortlessly by most listeners.
  • Intelligability Rating 4 - Good-Listeners may require a little effort at times to understand some of the candidate's speech.
  • Intelligability Rating 3 - Moderate- Listeners may require some effort to understand the candidate's speech, and some may not be fully intelligible.
  • Intelligability Rating 2 - Low- Listeners may require considerable effort to try to understand the candidate's speech. Despite the effort, it may still be mostly unintelligible.
  • Intelligability Rating 1 - Very Low-Listeners may find it difficult to understand most of the candidate's speech.

This scoring rubric offers a way to assess your students’ intelligibility based on the method used in the Versant English Test.

By giving them lots of support and pronunciation practice and nurturing their confidence to speak without worrying too much about making mistakes, you can help them to improve their clarity over time, allowing them to communicate in clear, understandable spoken English.

Learn more about Versant

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    7 ways to individualize your teaching

    By Andrew Walkley
    Reading time: 4 minutes

    There's no denying that tailoring your teaching to individual students is an effective strategy. However, many teachers struggle with finding the time to include teaching moments which address an individual learner's specific needs. So, what's the best way to create an individualized classroom? Andrew Walkley, co-author of Roadmap, explains the benefits of this approach and shares some techniques to ensure that every student gets the most out of your lessons.

    The best of both worlds?

    First of all, what does individualized teaching mean? It's the concept that students will learn most effectively when the activity is specific to their needs and the language they are using is appropriate for their level. This concept is sometimes seen in opposition to coursebooks and class-based learning, where students are all expected to follow the same syllabus. However, class syllabuses and coursebooks have the following benefits:

    • Providing students with common goals
    • Encouraging learners to follow an unfamiliar topic that then opens new doors of learning
    • The learning opportunities in peer-to-peer explanation

    When we talk about individualized teaching in the classroom, we want to exploit the benefits of learning together while also providing opportunities for more individualized development. So, how can you, as a teacher, combine the two approaches?

    1. Involve students in choosing your route

    All classroom groups are different and made up of people from different age groups with distinct needs and interests. Roadmap can help in two ways:

    1. There is a fast and slow track. The fast track focuses on language input and speaking. The slow track has additional skills lessons at the back of the book that are thematically linked to the corresponding fast track lesson.
    2. Each lesson has a clear goal and final task. For shorter courses, get each student to choose three tasks they would definitely like to do. Based on the results, you can prioritize those lessons.

    At the start of the course, make a point of asking about students' learning priorities and then plan accordingly. Once you've completed an input and speaking lesson, you can ask the students if they want to further explore the topic through the skills lesson.

    2. Make use of tasks

    Open tasks, where students exchange their own ideas in a meaningful way, are a key part of individualized lessons. In essence, they are self-differentiating because each student will attempt to complete the task using whatever language they are able to use. In Roadmap, each of the main lessons ends with a clear task connected to a Global Scale of English (GSE) can-do statement. However, there are also lots of other speaking opportunities without a 'speaking' label (under vocabulary or reading, etc.), as well as the conversation that typically occurs in any lesson, all of which can be treated as open tasks.

    3. Give individualized feedback and then share it

    In a group setting, it's impossible to give individual feedback on every single task. However, you can give individual attention to different people throughout the lesson. Make yourself available to give students the language they need as it arises during an activity. Then, when they've completed the task, write some of these examples on the board, but leave a gap for the keywords. Elicit these keywords from other members of the class. If they can't get it, ask the student(s) you helped to explain the missing language. You might then repeat the task, but this time, pay attention to a new group.

    4. Check what vocabulary students know

    All coursebook writers and teachers make choices about what vocabulary to introduce to students. In the case of Roadmap we are guided by the GSE and teachers might like to experiment themselves using the GSE Teacher Toolkit. However, all students will have their own lexicons. You can individualize learning better by asking students to rate the words you aim to cover in a unit according to whether they know them or not. For example, 1 = it's completely new, 2 = the meaning is familiar but I don't use it, 3 = this is part of my productive vocabulary.

    5. Get students to create their own word lists and cards

    This knowledge will enable you to encourage students to focus on their individual vocabulary needs. They can reinforce learning by developing a word list or making flashcards using a web tool such as Quizlet. For new words they may have a word/collocation with an L1 translation.

    With familiar vocabulary, they could have cards with a keyword on one side and varied collocations or common examples on the other (also in English). It's worth setting aside some time in class to do this at the start of a course. If your students are engaged and motivated, it can become a regular discipline for learning new vocabulary.

    6. Ask more open questions about usage, not just meaning

    When we do vocabulary tasks from the course material in class, we can use open questions to individualize learning with the following two techniques. Firstly, as you go through the answers, rather than going in order 1 to 8, you can nominate people to give the answer that they're most unsure of and want to check. Secondly, we can ask the rest of the class open questions which focus on how words are used. For example, take these questions from different vocabulary exercises in Roadmap B1+:

    • What (other) things might you spill?
    • Why might a character in a series be killed off?
    • What (else) can you describe as reliable?
    • What can someone do to stay calm?

    You could also ask questions such as, "What's the opposite of staying calm?" or "What might you say if you spilled something?"

    When you ask these questions, you are checking meaning, but more importantly, you are also pushing students to reveal how well they know a word. Do they know the collocations of spill and reliable? Do they have the other language they might need to talk about the aspects of a TV series or help someone who is in a panic? You can then encourage students to choose how much of this potentially new language they want to add to their word lists.

    7. Provide open homework tasks and make time to share the results

    Homework is another opportunity to individualize learning. Give students a wide choice of tasks based on the material of the course or beyond, for example:

    • Choose any number of exercises they want to do from workbook material
    • Find and read one article they are interested in (in L1 or L2)
    • Write five things they want to learn how to say in English (perhaps using Google Translate)
    • Write up an interesting conversation they had in English (the conversation could be originally in L1 or L2)

    Whatever task they choose, the key is to dedicate some classroom time to discussing which homework task they did and why. Encourage them to explain their answers and what they learned through the task, and whether or not they would choose to do a similar task again.

    For a more detailed introduction on how you can individualize your teaching, check out Andrew's webinar: