How can we motivate adult language learners?

Ken Beatty
Two Adult students studying in a library, one with a laptop, the other writing

The problem of motivation

Have you ever had a problem like Jaime?

One of my TESOL graduate students in Colombia does. She has a dream job, teaching English at a country club near Bogota. The club attracts international visitors who come to stay, swim, play tennis and golf. Her job is to improve the English skills of everyone from the club’s hotel staff to the tennis coaches, lifeguards, and golf caddies. Most are highly motivated.

Except for Jaime.

Jaime, a golf caddy, would slump into class each day, throw down his bag, sit at the back, and automatically take out his phone.

“Jaime, could you take out your book, please?”

“Forgot it, teacher.”

“Jaime, could you answer the question?”

“No idea, teacher.”

She tried everything to motivate him, but nothing seemed to work. So, imagine her surprise one day when she walked into class to find him sitting at the front, book open, sharpened pencils ready, and no phone in sight. Although she found it surprising, she didn’t want to embarrass him and instead taught the lesson as normal. Jaime’s hand shot up constantly, either asking her to repeat a point while he took careful notes, or attempting to answer each of her questions.

What changed? By the end of the week, she had to find out and asked him to stay behind.

“Because I only speak Spanish,” he sighed, “I only work for local golfers. But I just found out that the caddies who speak English and carry clubs for the international golfers get tipped ten times as much.”

Jaime had discovered one of two major reasons for adults to learn a second language: career progression. The other, if you can’t guess, is love...removing language as a barrier to intimacy.

Transferring motivation

Everyone is motivated about something and that motivation can be translated to the classroom. For example, without mentioning language learning, ask your students to list a few things they have been motivated about in the past, and identify the principles involved.

Let’s say a student is motivated to improve her soccer skills. Beyond “It’s fun!”, dig deeper and you’ll uncover things such as understanding personal potential, doing something social, and not letting down teammates. If you substitute classmates for teammates, you can see that these are all motivations for learning a language. There are countless more, but focus on what is personal for each student.

Enemies of motivation

Beyond a lack of awareness about the advantages of learning English, here are three enemies of motivation.

Enemy 1: I’m shy.

It’s a simple truth that more outgoing people have an easier time learning a language; they’re more willing to make an effort and continue trying until they succeed.

Naturally shy people will still learn – sometimes focusing more on reading and writing – but there are ways to help them be more outgoing. For example, language games can help shy students by increasing a sense of competitiveness and lowering their affective filters, the emotions that interfere with language acquisition such as anxiety and a lack of self-confidence (Krashen, 1992). The connection is confidence; build up students’ confidence and they will be more motivated.

Enemy 2: If I don’t speak, I won’t make mistakes.

This issue is often a byproduct of constant teacher interruptions and comments on students’ language use. Be patient, give students time to think before they answer, and don’t always take the answer from the first person to raise a hand. Consider asking everyone to raise their hands before asking one student.

When you give feedback, focus on errors and ignore mistakes. We all make mistakes in our first and second languages when we speak and generally know we are making them. It’s just that we may be temporarily distracted. Errors, on the other hand, are mistakes that are repeated and the speaker is unaware of them. This leads to fossilization and challenges remediating them. Focus on systematic errors instead of mistakes.

Also, as a general rule, when students are speaking, observe the same politeness you would with anyone else. Avoid interrupting, and offer corrections later, perhaps privately or in a note.

Enemy 3: I don’t have time.

Many adult language learners are heavily committed to other activities; families and work obligations leave them little time to study. However, others may assume they are busy. As a language task, ask students to write a schedule of their typical day and explain what they do hour by hour.

While studying cello in my 30s, I was fortunate to come across a book by educator John Holt (1991) who also learned cello as an adult. In the book, he said that if you do anything new in a major way, make room in your life by giving up something else. For students, that something else may be part of their social life.

But even the busiest students have a few minutes between tasks… time waiting in lines, or on a bus. Using a phone app can provide practice.

Motivation over time

Students tend to be motivated to different degrees as they progress through a language. At first, students will make rapid progress and have high expectations about learning English. However, as they advance, their progress becomes less noticeable. This can be a difficult time for students.

Try using 'imagining sessions' with students, where they roleplay themselves 20 years from now as fluent English speakers. What will they be doing? Maybe they’ll be English teachers themselves! Share your journey to becoming someone who now teaches English. Perhaps you were once a golf caddy named Jaime.

References

  • Holt, J. (1991). Never too late. Perseus: Cambridge, MA.
  • Krashen, S. (1992). .

More blogs from app

  • a young man sat in a lecture hall with other students behind him

    How the GSE helped Salem State University meet learner needs

    By Sara Davila

    Salem State University is one of the largest and most diverse public teaching universities in Massachusetts. In total, it has about 8,700 students enrolled, 37% of whom are people of color. It also educates 221 international students from 59 different countries – with China, Albania, Brazil, Morocco, Nigeria and Japan among the most represented countries on campus.

    The university runs an intensive English language program. Most students who enrol come from China, Brazil, Albania, Vietnam, and Japan. The program also has a number of part-time English language learners from the local community.

    In 2016, Associate Director Shawn Wolfe and teachers at the American Language and Culture Institute did a review and found that areas for growth included establishing a universal documentation for identifying learner needs, goals and progress.

    “The biggest challenge was that we needed to have a better way of placing students,” Wolfe says. “We also needed to have a way to have our curriculum, our assessment and our student learning outcomes unified.”

    The team lacked programmatic data related to learning gains and outcomes. Additionally, they realized that assessments could be used to inform students about entry requirements at the university and other programs. And that’s where the Global Scale of English (GSE) came in, as a tool which enabled the staff at the American Language and Culture Institute to personalize and diversity their English teaching program to meet learner needs.

    Cultural and linguistic diversity

    David Silva PhD, the Provost and Academic Vice President, highlights the need for this type of personalization when it comes to education.

    “We have to be prepared for an increasing variety of learners and learning contexts. This means we have to make our learning contexts real,” he says. “We have to think about application, and we have to think about how learners will take what they learn and apply it, both in terms of so-called book smarts, but also in terms of soft skills, because they’re so important.”

    Silva makes the point that, as the world gets smaller and technology becomes a bigger part of our lives, we can be anywhere at any time, working with anyone from across the globe. “We need to be prepared,” he says, “for those cultural and linguistic differences that we’re going to face in our day-to-day jobs.”

    The ability to change and adapt

    So how does the curriculum at the American Language and Culture Institute help prepare students for the world of study and work?

    At the Institute, the general review led to the realization that the program needed to be adaptive and flexible. This would provide a balance between general English and academic preparation and would also encompass English for specific purposes (ESP).

    Wolfe says, “The GSE fit with what we were trying to do because it offers three different options; English for academic learners, English for professionals and English for adults, which is another area that we realized we needed to add to our evening program so that we can serve working adults that are English language learners in our community.”

    The English language instructors at the Institute were also impressed with the capabilities of the GSE. Joni Hagigeorges, one of the instructors, found the GSE to be an excellent tool for tracking student progress.

    “What I really like is that you can choose the skill – , listening, speaking – and you’re given the can-do statements, the learning objectives that each student will need to progress to the next level,” she said.

    Wolfe also commented on the GSE Teacher Toolkit and the way that it supports assessment and planning, allowing instructors to get ideas for specific learning objectives for groups or individual students. “It’s enabled us to personalize learning, and it’s changed the way that our teachers are planning their lessons, as well as the way that they are assessing the students.”

    A curriculum that will meet learner needs

    The GSE has allowed the team at the Institute to become more responsive to changing student expectations. The alignment of placement and progress tests to the GSE has allowed instructors to have more input into the courses they are teaching.

    Elizabeth Cullen, an English language instructor at the Institute, said, “The GSE helps us assess the strengths and weaknesses of various textbooks. It has helped us develop a unified curriculum, and a unified assessment mechanism.”

    This unification means that the curriculum can easily be tweaked or redesigned quickly to meet the needs of the students. What’s more, as Elizabeth points out, the students benefit too. “The Global Scale of English provides students with a road map showing them where they are now, where they want to go and how they’re going to get there.”

    Standing out from the crowd

    In this time of global hyper-competition, the challenge for any language program is finding innovative ways to stand out from the crowd while staying true to your identity. At Salem State, the staff found that the GSE was the perfect tool for the modern, data-driven approach to education, inspiring constant inquiry, discussion and innovation. It offers students, instructors and administrators a truly global metric to set and measure goals, and go beyond the ordinary.

  • a woman with headphones around her neck writing notes at a table

    How to reduce anxiety using to-do lists

    By Rachael Roberts

    Help reduce anxiety using to-do lists

    Many teachers have a to-do list a mile long or even several to-do lists in different places.

    Theoretically, a to-do list is a good idea. When we write something down, the brain can stop holding onto it quite as tightly, which can reduce anxiety and any feeling of overwhelm.

    This tendency to obsess about unfinished tasks is called the Ziergarnik effect, after the Russian psychologist Bluma Ziergarnik, who noticed that waiters only remembered orders before they were served. As soon as the meals were delivered, the memory vanished.

    So, if your brain is constantly nagging you about tasks that remain undone, write them down or make a rough plan and the anxiety will often disappear.

    The downside of ‘to-do’ lists

    I once had a list of jobs that needed doing about the house which had some items dating back several years. Simply writing down a task doesn’t guarantee that it will get done. A lengthy to-do list can enable you to procrastinate and avoid doing important tasks as they are hidden amongst any number of others.

    Long lists can also be overwhelming and off-putting in themselves, and as you cross items off the list becomes cluttered and disorganized.

    Making better use of your to-do list(s)

    1. Learn to prioritize

    It is vital to distinguish between tasks as this will help you decide how to prioritize, delegate and ignore. Categorize your tasks in the following way:

    • Important and urgent (prioritize these).
    • Important but not urgent (book in a time to do these, and stick to it).
    • Urgent but not important (see if you can delegate these, or consider if you need to do them at all).
    • Not urgent and not important (you could almost certainly take these off your list altogether).

    2. Keep separate lists for separate areas of your life

    It’s much easier to see what needs to be done and to prioritize things if you keep separate lists. If you are comfortable with tech, there are plenty of apps to help you with this. You can flag things as important and set reminders and deadline alerts while keeping separate lists. and are just a couple of the options available. If you’re more old school, you can have separate pages in a notebook.

    3. Break tasks down

    Understandably, you might avoid getting started on a big task that will take a long time. There never seems to be a suitable time slot to get it done. Instead, break it down into smaller tasks and tackle them one at a time. For example, break down marking 30 books into three slots of marking ten books.

    4. Know your next actions

    Before you finish work on part of a bigger task, make sure you know your next step, so that when you come back to it, you can get started straight away. This also works well when you decide at the end of a working day what the first task you’ll do tomorrow is.

    5. Review weekly

    A regular review is essential. Look through what you’ve achieved and feel good about it - and remove it from your lists. Analyse where you tried to do too much (try to stick to 3-5 tasks a day) and consider this when setting yourself tasks for the following week. Take note of any tasks you should have done but didn’t get around to and, assuming a certain task is a priority, decide exactly when you will do it next week.

    Good luck!

    Teaching requires you to juggle 101 different things, and that’s before you take your home life into account as well. Get on top of your to-do list, and not only will you feel less overwhelmed, but you may also even find yourself a bit more free time.

  • A man sat at a laptop with headphones on

    7 tips for learning English online

    By Gemma Considine

    Learning English online is very different from studying in a physical classroom, and there is not always a teacher looking over your shoulder. And more often than not, you have to motivate yourself and keep yourself on track.

    In this blog, we’ll share seven tips to help you learn English online – including how to set goals, create a study schedule, and stay focused. Let’s explore:

    1. Set SMART goals

    Lots of students wonder how to learn English online. And we know getting started is often the most challenging part. So before you begin studying English online, we recommend setting some SMART goals. These are goals that are:

    • Specific
    • Measurable
    • Achievable
    • Relevant
    • Time-bound

    Let's say you:

    • Have an ultimate goal to get a high score in an English language exam (like ), so you can study abroad.

    You’ll need to plan how to reach this. An excellent way to start is to begin planning your short and medium-term goals. For example:

    • Short-term goal: Learn ten words each day
    • Medium-term goal: Improve practice test scores by 5% over the next month

    2. Make a study schedule

    Creating a well-thought-out schedule will help you to study English online and stay organized. It’ll also mean you dedicate enough time to each language skill – speaking, reading, writing and listening:

    • Pick times that work best for you – You may prefer studying at certain times of the day when you have more energy, or after doing something energizing like working out.
    • Stick to it – Once you’ve set a regular fixed time, stay with it to ensure it becomes a routine habit.
    • Make time – Give yourself as much time as possible to finish each task (especially in case life gets in the way) and some time to relax.

    3. Create a comfortable learning space

    Where you study . For example, sunlight can lead to better learning outcomes. Temperature and noise can also affect the way you learn. If you can, make sure that your learning space is:

    • well-lit
    • temperate
    • quiet (and private if possible!)
    • relaxing
    • organized

    You might also want to decorate your study space, perhaps with an indoor plant – they can !

    Also, before you start, do you have everything at hand? Do you have water? Is your coursebook close by? And is your computer fully charged? Having all your supplies on hand will help you stay focused – and learn English online faster.

    4. Eliminate distractions

    To learn English online, you need to eliminate distractions. Logging off your social media accounts and anything else distracting you until you’re done studying is good practice. If you find yourself logging back in, you might want to use a focus app (like , which can block up to thirty websites).
    If you can, turn off your phone altogether and put it away and out of sight. If you’re tempted to pick it up again, ask yourself why. Sometimes, there’s no good reason, and it’s best to keep studying.

    5. Try the Pomodoro Technique

    The Pomodoro Technique is a great way to break your studying into manageable chunks, which will also help you stay focused.

    The technique:

    • Set a timer for 20 minutes
    • Each time the timer goes off, write a tick on a piece of paper
    • Take a five-minute break
    • Continue to set the timer for 20-minute intervals
    • When you've got four ticks, take a 20-minute break

    This time management system works well because it gives you frequent breaks to look forward to and helps you concentrate. You can use this time to stretch, have a snack, take a walk – or do anything that gives your mind a rest.

    6. Use self-study resources

    There are lots of English learning materials available online – including worksheets, mock tests, games and grammar exercises. There are also various games and quizzes available online.

    7. Find a study partner

    We all know studying online can get lonely! That’s why we recommend you find a study partner. With a partner to work with, you can practice speaking and listening. You’ll have someone to check over your work. But most importantly – you’ll have someone to hold you accountable and help you stay motivated. Perhaps you know a friend or family member who is also studying English, and you can work with them. You can sometimes find local study groups or clubs depending on your location.

    If you're unable to find a local study group or an in-person partner, there are many places to find a study partner online – for example, or dedicated social media groups. You might also want to try out silent Zoom meetings; students and professionals keep each other focused by simply working together on mute.