3 ways to boost employee retention with language learning

Samantha Ball
 A group of business people clapping their hands
Reading time: 4 minutes

Did you know? According to our research, employees who work for a company that provides English language training are more than?twice as likely?to say they are very satisfied at work, compared to those working in companies that do not.

To retain top talent in an increasingly competitive marketplace, all evidence points to developing communication and language skills.

Communication: the most in-demand business skill

showed that communication skills including English language skills are the most in-demand power skills across the board. PwC¡¯s agrees: the top five predictors for employee turnover all had the same themes in common ¨C communication, empathy and listening skills.

According to , a focus on developing employees¡¯ strengths (as opposed to focusing on fixing weaknesses) can lead to a 20-73% reduction in employee attrition. That¡¯s a startling statistic and one that has the potential to transform your business.

So, the message is clear: by investing in your employees¡¯ existing communication and language strengths, you¡¯re helping them refine a comprehensive range of business power skills. In turn, this will make them feel more engaged and therefore far more likely to stay with you.

3 ways to implement English training to retain top talent

Let¡¯s explore three ways to implement an English language skills learning and development plan that underpins communication skills, refines business soft skills and makes your employees want to stay.

1. Find out what training employees want

To tailor a culture of learning that supports the development of your employees¡¯ language and communication skills, you¡¯ll find it helpful to get their input first. Survey and interview your team to better understand current barriers to language-specific learning, skills gaps, preferred learning styles and current frustrations.

For example, is it speaking, listening or reading English that they currently struggle with the most? The better you understand your employees¡¯ needs, the more consulted and engaged with the process they¡¯ll feel.

2. Reward those who commit to language learning

In 2023, Forbes outlined , and perhaps unsurprisingly, reward featured strongly. Your performance management system should include a structure that acknowledges employees who are committing to achieving their objectives and developing their skills, and demonstrates the career trajectory that might be possible with improved communication and language skills.

What that looks like will differ from organization to organization, but it¡¯s important that employees understand the potential opportunities that come with refining their language skills.

3. Promote the link between language skills and career progression

Your employees may not naturally make the link between developing language skills and career progression, so help them understand how better language skills can help them move forward in their role and how you will support them in this.

When they see that language skills have been built into their development plans, they¡¯ll feel invested in staying with your organization and developing their skills with you.

In a world where communication-based soft skills are more valuable than ever before, the ability to confidently converse in different languages within a business context is an impressive skill that¡¯s transferable to a multitude of other business soft skills, such as teamwork, leadership and problem-solving.

Once they understand the full range of benefits that come with developing their language skills, they¡¯ll be grateful that you¡¯re committed to helping them do that and will be more likely to stay.

Boost your workforce¡¯s English language skills and reap the business benefits

It¡¯s clear that when employees feel that their communication skills are improving, they feel a sense of continued progression and engagement ¨C not only in their language abilities but also across a range of other business power skills.

The key to retaining talent lies in increasing engagement, and since higher engagement rates are linked to , according to Gallup, there really is no better way to retain a happy workforce.

Start building your team¡¯s English language skills

Learn how Mondly by ÃÛÌÒapp can help you reinforce a culture of learning and retain top talent within your organization, with flexible English language learning solutions for your business.

If you liked this blog post and want to learn more,?download the PDF report here.

Find out more about how language training and assessment can drive your business forward by checking out our resources for HR professionals, including articles, whitepapers and research.

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    English teachers today face increasing demands: create engaging content, differentiate instruction and address diverse learner needs ¨C all within a limited time. The rise of Generative AI, like ChatGPT, offers a promising solution. But without proper guidance, AI-generated content can lack educational value. This blog post introduces a practical, research-informed approach to using AI tools aligned with the Global Scale of English (GSE). You will learn how this framework helps educators design accurate, personalized and level-appropriate English teaching materials quickly and confidently.

    Why GSE and AI are a game-changing combination for ELT

    The Global Scale of English (GSE) is a CEFR-aligned framework developed by ÃÛÌÒapp, offering detailed "can-do" learning objectives. It includes nearly 4,000 descriptors across speaking, listening, reading and writing skills, offering more precision than traditional level labels like A2 or B1. At the same time, Generative AI tools such as ChatGPT can generate entire lessons, tasks and assessments in seconds. The challenge lies in ensuring this content is aligned with clear pedagogical outcomes.

    Pairing AI¡¯s creative speed with the GSE¡¯s structured outcomes offers a scalable way to meet learner needs without compromising instructional quality.

    Unlocking measurable, differentiated and efficient teaching with GSE and AI

    The GSE makes objectives measurable

    Unlike generic teaching goals, GSE objectives are specific and measurable. For example, a B1-level learner objective might state:

    ¡°Can identify a simple chronological sequence in a recorded narrative or dialogue.¡± (GSE 43)
    ?This clarity helps teachers define outcomes and ensure each AI-generated task targets an actual language skill, not just generic content.

    Generative AI enhances productivity

    Teachers using Generative AI can create draft lesson materials in minutes. By inputing a structured prompt such as:

    ¡°Create a B1 reading activity that helps learners summarize the main points of a short article.¡±
    ChatGPT can instantly generate content that meets the learning goal. When guided by the GSE, AI becomes a collaborative assistant as well as a time-saver.

    The GSE + AI combination supports differentiation

    Because the GSE includes descriptors across a wide proficiency range (from pre-A1 to C2), teachers can tailor AI-generated content to meet the exact needs of their students. Mixed-level classrooms or tutoring contexts benefit especially from this, as teachers can create multiple versions of a task with consistent scaffolding.

    Practical tips

    • Use the GSE Teacher Toolkit to select objectives based on skill, level or function.
    • When prompting ChatGPT, include the GSE descriptor in your input for more precise results.
    • Always review and adapt the AI output to match your learners¡¯ context, culture and curriculum.
    • Create a prompt library mapped to GSE codes to save time in future planning.

    A step-by-step example of the GSE and AI in action

    Here is a typical application of the workflow:

    1. A teacher selects a GSE objective, such as:
      ¡°Can write a basic formal email/letter requesting information.¡± (GSE 46).
    2. Within seconds, a sample formal email, accompanied by a short reading comprehension task and a vocabulary activity, is generated.
    3. The reading task serves as a model to help learners analyze the structure, tone, and key language features of a well-written email before attempting their own.
    4. The teacher then reviews and refines the output for clarity, appropriateness, and context relevance.

    This process supports targeted teaching while significantly reducing preparation time.

    Overcoming challenges: Ensuring quality and relevance

    Challenge: AI outputs may lack cultural context, level appropriateness or instructional clarity.
    Solution: Always pair AI with professional judgment. Use the GSE to check that skills match the intended outcome, and adjust the complexity of the language as needed.

    Challenge: Teachers may be unfamiliar with how to write effective AI prompts.
    Solution: Start simple with templates like:

    ¡°Create a [skill] activity at [level] that supports this GSE objective: [insert objective].¡±

    Challenge: Risk of over-relying on AI for instruction.
    Solution: Use AI as a starting point, not the final product. Combine AI-generated content with classroom interaction, feedback and your own creativity.

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    A new school year brings excitement and opportunity. It also presents challenges for teachers, regardless of their level of experience. Here are common problems that teachers face and simple tips to help you start the year with confidence.?

    1. How do I establish effective classroom management and routines?

    The challenge:
    A new year means a new group of students, each with unique personalities and expectations. Setting clear routines and managing classroom behavior can be daunting, especially when students test boundaries or struggle to adjust.

    The solution:
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    2. How can I build strong relationships with my students?

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    Connecting with a diverse group of learners ¨C some of whom might be eager, while others might be more reserved ¨C can be challenging. Building trust and rapport is essential for engagement and academic success, but it doesn¡¯t happen overnight.

    The solution:
    Dedicate time to getting to know your students as individuals. Use icebreakers, interest surveys and daily check-ins to show you care about their lives beyond academics. Incorporate culturally-responsive teaching practices to respect students¡¯ backgrounds and experiences. Even small gestures, such as greeting students by name and celebrating their achievements, can make a big difference.

  • A parent with her child working together in a living room

    How to support your children going back to school

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    The back-to-school transition is a pivotal time for families. As always, encouragement and positivity are important to support your child ¨C and clear, enforceable routines and expectations are the secret to helping your child settle back into school. Set your child up for success with these practical, easy-to-follow steps, tailored for each age group.

    For primary and elementary school children (Ages 5¨C11)

    1. Set a consistent sleep and waking schedule and stick to it

    • Action:?At least one week before school starts, set a firm wake-up and bedtime, including a shut-off time for screens ¨C ideally an hour before bedtime.?Find soothing activities to help your child relax before bed: for example, if their bedtime is 8:00 pm, you could start the wind-down routine at 7:00 pm by reading a favourite story together and listening to peaceful music. Some children wake naturally, others struggle to get up and may need an alarm clock to help them.?
    • Enforcement:?Remember to stick to the bedtime routine: no exceptions on school nights.?

    2. Practice the morning routine

    • Action: Do a rehearsal of the school morning: getting dressed, eating breakfast, brushing teeth, and being ready to leave the house on time. If your child is attending a new school, it may reassure them to rehearse the journey in advance.?
    • Enforcement: Use a visual checklist on the fridge to help your child track which tasks need to be done. Some families prefer no screens at all in the morning, but if you have morning screentime then ensure there's no TV or devices until all tasks are complete.

    3. Organize school supplies together

    • Action: Label all supplies in advance. Take the time every evening to pack their schoolbag together each evening.
    • Enforcement:?Let your child be responsible for checking off a packing list before bed. If they forget something, if appropriate and within reason, you could let them experience the natural consequence.

    4. Establish a homework zone

    • Action: Set up a specific, distraction-free spot for homework.
    • Enforcement:?Ensure that homework happens before playtime or screen time. Use a timer if needed to keep them focused: most children find it easier to concentrate for a finite period rather than an infinite one (for example, "work until the timer goes off in 15 minutes" is easier for a child to respond to than "work until you've completely finished your homework").?

    5. Practice independence

    • Action: Teach your child tasks that are appropriate for their age and ability: for example, this could include tieing their shoelaces, zipping up their coat and opening their lunchbox.
    • Enforcement:?Don't rush to help if they struggle at first. Remind them of the steps, help them if they need, support them all the way. Praise their effort, even if they can't yet do the task perfectly.

    For middle school children (Ages 11¨C14)

    1. Use a family calendar

    • Action: Post a large calendar in a common area. Mark it with assignment due dates, tests and extracurricular activities.
    • Enforcement: Review the calendar together every Sunday. Give your child the resopnsibility of updating it with new info from school.

    2. Set device rules

    • Action:?Devices should not be in the bedroom overnight: set up device charging points somewhere outside bedrooms, for example in the kitchen, to prevent temptation. Set a ¡°no screens¡± rule during homework and set a time to switch screens off every evening, preferably an hour before bedtime.?
    • Enforcement:?If need be, use parental controls or apps to limit screen time. Devices could also be handed in at a set time each night.

    3. Encourage self-advocacy

    • Action: If your child has a problem at school, support them in resolving it. Don't rush to solve the problem for them, ask them how they could approach the issue and guide them towards a good solution. If need be, coach them on how to email a teacher or ask for help in person.?
    • Enforcement: Don¡¯t step in immediately ¨C give them the space and support to devise a possible solution. Support and coach as needed to build their confidence in handling the situation themselves.?

    4. Make packing lunch their job

    • Action: Teach your child to pack their own lunch the night before.
    • Enforcement: If they forget to prepare or bring it, choose the response that's safe and appropriate for your chld's age and abilities. It might be that you need to remind them, or it might be that they need to experience natural consequences and buy their own lunch.

    5. Set clear after-school expectations

    • Action: Decide together what happens after school: for example, they might want to have a snack before they start their homework, and they might want to do their chores after dinner.
    • Enforcement:?Together, set the rules that are right for your child. For example, no video games or social media until homework and chores are done.

    For high-school students (ages 14¨C18)

    1. Require a weekly planning session

    • Action: Sit down every Sunday to review the week ahead. Consider deadlines, activities and work shifts and plan accordingly.?
    • Enforcement: If your teen misses a deadline, if appropriate, let them handle the consequences with teachers or coaches.

    2. Enforce a ¡°No-phone zone¡± during study time

    • Action:?Ensure that phones are placed in another room during homework.
    • Enforcement: Use apps that block distracting sites or physically remove the phone.

    3. Set a reasonable curfew, even for seniors

    • Action: Agree on a curfew for school nights and weekends.
    • Enforcement:?If the curfew is broken, discuss consequences and follow through. For example, if your teen is one hour late home, the next time they must come home an hour early.?

    4. Expect participation in household responsibilities

    • Action:?Discuss how to split household chores. Some teenagers prefer to take responsibility for a particular chore, such as doing the dishes. Other families may need to split regular chores such as laundry,?cleaning and emptying the bin.?
    • Enforcement: No privileges such as car keys and allowance until chores are done.

    5. Monitor academic progress, but don¡¯t micromanage

    • Action: Check grades and other school feedback together regularly. Ask about upcoming tests and projects.
    • Enforcement: If their grades slip, find out if there's an underlying reason and offer support. Your child may require a study plan or a limit on their extracurricular activities until improvement is shown.

    Universal tips for all ages

    • Consistent mealtimes: Eat a meal together regularly, if your schedules allow. Some families meet for breakfast, others for dinner. Make sure your child is not skipping meals, especially on school days.
    • Limit extracurricular overload: One or two activities per term is plenty. Be sure to protect their downtime.
    • Model organization: Use lists, calendars and reminder apps and show your chldren how they help you stay organized.
    • Open communication: Have a daily check-in if possible. Ask about the best and most challenging parts of their day.

    Returning to school doesn't have to be stressful for children: it's a great opportunity for them to learn new skills and develop their confidence. Finding rules and routines that work for your child, and enforcing them consistently, will encourage your child's sense of responsibility and boost their skills ¨C benefiting them both inside and outside the classroom.?