Boosting employee retention: Benefits of language learning in the workplace

Claire Chettiar
Coworkers sat at a desk with their laptops, smiling and talking to eachother

In the era of the Great Resignation, there are lots of factors that influence whether or not someone chooses to stay with their company or decides to accept a job offer from a new employer.

Whilst fair pay remains a constant in this, feeling included, valued, and cared about by colleagues plays a significant role in the decision on whether to stay or go.

The power of language learning in the workplace
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In the (2022), international consultancy firm PwC identified the top five predictors for employee turnover as:

  • Not finding their job to be fulfilling
  • Not being able to be their true self at work
  • Not being fairly rewarded financially
  • Not having a team that cares about them
  • Not being listened to by their manager.

It is clear from this that communication, empathy and listening skills are all critical in both attracting and retaining employees.

There are many ways in which companies can address these points, including embracing language learning for employees at all levels in their organization.

Language learning development can have an impact on three key areas, each of which speak to the important points that employees look for that PwC identified.

Effective communication

Language barriers can hinder effective communication and collaboration among team members. By investing in language learning programs, organizations can bridge these gaps and facilitate sharing ideas, exchanging knowledge, and building stronger relationships.

Listening skills to understand all points of view

One of the most important language skills is listening. Even if you are a native speaker in the language of your company, there is often a lot to learn and practice to get it right, but it has one of the most significant impacts on employees who want to be heard by their manager and understood by their teams.

Cultural awareness

As employees learn new languages, they gain firsthand experience of different cultures, breaking down stereotypes and dispelling misconceptions. This exposure to diverse languages and cultures encourages individuals to view their colleagues beyond their cultural backgrounds, fostering an environment that is open, inclusive, and free from prejudice.

Collectively, strong language skills allow all employees to express their true selves at work, whilst being respected and listened to in an inclusive environment.

Not only does this create a culture in which teams are more connected and effective in what they need to deliver, but it fosters an environment where employees feel valued and want to stay.

Building in opportunities to develop language skills as part of employees' development plans, whether through formal courses or informal self-paced learning, will deliver significant value not just to the individual but to the organization as a whole.

Read more in our post 'Ways to boost employee retention with language learning'.

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    “We are all creative, but by the time we are three or four years old, someone has knocked the creativity out of us. Some people shut up the kids who start to tell stories. Kids dance in their cribs, but someone will insist they sit still. By the time the creative people are ten or twelve, they want to be like everyone else.”Maya Angelou.

    We want our kids to excel in everything they do. This is partly down to the media, which has fostered the idea of celebrity kids and football leagues that encourage kids to become professional athletes at the age of eight or younger.

    However, we have missed the most crucial thing in their education – and that is to build their character through everyday creative activities which encourage the formation of human connections.

    Moving from kindergarten to elementary school

    Consider how nervous a first grader must feel after leaving the safe kindergarten playground and entering a strange new 'grown-up' world. The playgrounds are bigger, the kids are older, they have to line up to buy their first meal at the school cafeteria. The classroom has changed too: the desks look different, the books are bigger, and there are new challenges too.

    Some are thrilled to feel part of the older kids’ environment. Others, of course, are frightened and insecure. They have to understand and accept all the new rules and regulations, which now apply to them too.

    High expectations from parents must be met

    We also have moms, dads and caregivers worried for their little ones. They have high hopes for them. They want their children to become successful learners, multi-medal athletes, excellent readers, mathematicians or perhaps scientists…

    Professor David Healy, director of the North Wales Department of Psychological Medicine, said:“We want kids to conform to ideals based often on parental insecurities and ambitions.”

    Elementary school has therefore become something resembling a battlefield, where children must thrive in spite of (and not because of) their interests. Only top grades and excellence in everything will make parents proud.

    But what if a child is not successful? What if their reading skills are below average? What if their daydreaming about a trip to the moon doesn’t allow them to concentrate?

    Then we have two lists of kids, the thriving kids with excellent grades and the other ones.

    So how can we take the pressure off and help all kids to thrive? Here are some simple creative activities to help.

    Reaching out to your students with a simple hello

    When did we forget that education is about promoting playfulness, imagination, and creativity to build up confidence?

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    Before you start a class, give yourself a moment to say"Hello"to each individual in your class. Take that moment to make eye contact with every student and see how they are doing that day.

    Make this an important part of your routine. Then have them do the same with their classmates. You could even introduce phrases such as:

    • "How was your day yesterday?"
    • "How are you feeling today?"
    • "What did you have for breakfast this morning?"
    • "I notice you look nice today!"

    You can also try another creative activity. Ask your students to say good morning to the new day and think of something they are grateful for or someone they are grateful to. For example:

    • "Thank you mom, for my breakfast."
    • "I am grateful because all my classmates are here."
    • "Thank you moon, for your light every night."

    These are just a few simple creative activities. But the most important thing to consider, if you want to introduce creativity in the classroom, is that every student needs to feel in a secure and welcoming environment, free of criticism or judgment of their ideas. If you achieve this in your classroom, you will be well on your way to exploring your students’ creativity and building new connections with them.

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    Preparing for the PEIC YL oral test

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    The PEIC YL oral test includes two speaking tasks that have an emphasis on real-life communication. Throughout the four levels, the format of the speaking tasks remains the same, with questions and topics suitable for each level and age group.

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    Play board games

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    Make collaborative board games

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    Every day, an astonishing number of emails are sent and received worldwide. While a considerable amount of these are informal messages between friends, the majority are for business purposes. Whether you’re emailing someone you work with, applying for a new job or making new connections, here are some general rules to follow when writing English emails…

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    Happy emailing.